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Dshop
3.9 from 4,500 reviews

Reviews

Review distribution

5 star
2,412
4 star
890
3 star
244
2 star
168
1 star
786

Brooke W

Brooke WThe Mallee, VIC

  • 2 reviews

Not bad

published

Great website and plenty of bargains. Unfortunately even though the item I ordered had an eta of 10 days, I was notified that they were actually not in stock and it would be a 2-3 month wait! Refund was prompt though. Will be shopping here again


Very easy and efficient. I am an extremely busy man so extremely satisfied with the process

published

easy site, easy purchase , great updates and tracking. Haven't received the goods yet so can't rate its quality. Will definite re-visit and recommend your company and service. great JOB TEAM!

Product Quality
Shipping
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Michelle Robinson

Michelle RobinsonGoulburn Valley, VIC

This is perfect exactly what I wanted

published

It was easy shopping but hard to pick what I wanted as there is so many products & Im very happy with the quality cheers will definitely be buying more products

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Sam

SamGreater Melbourne (Inner), VIC

  • 2 reviews

Dodgy Products and Service

published
Product Quality
Shipping
Return Claim MadeNo

Julie foo

Julie fooGreater Melbourne (Outer), VIC

stools

published

Looked through your web site found what I wanted. The delivery was prompt. Very happy with my stools which were reasonably priced so my daughter needed stools so she too bought a set of stools. Would definitely recommend your company for a range of products.

Return Claim MadeNo
Warranty Claim MadeNo

Yadav R.

Yadav R.Sydney, NSW

  • Verified customer

Very Good response and quick and safe delivery, Highly recommended.

published

I am happy my online purchase, Very safe and quick delivery, quick response and good product. The product was exactly what I wanted. I would like to buy more product from Dshop in future.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Tania

TaniaPerth, WA

  • 2 reviews
  • Verified customer

Cantilever Umbrella

published

Online purchase was great found what I wanted & navigation was easy.
Great range to select from with detailed descriptions
Product was as described I am very happy with it and the price I paid
Thank you

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Karl

KarlWestern District, VIC

  • 2 reviews

Stay far away- ACCC should fine this company

published
Return Claim MadeNo
Warranty Claim MadeNo
Kaz

Kaz

  • 2 reviews

Awesome store

published

Online Site was awesome to navigate. It also had alot of products to choose from. I haven't received what I've brought yet as I only ordered it the other day. But I'm sure it will be awesome too

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

sue

sueVictoria

Childs rollerblades

published

I found exactly what I was looking for, after googling the item, and then clicking on the most appealing, which was your site. The range of items appeared to be extensive, but I didnt need to look further. I havent yet seen the quality. I was very satisfied with the chat I had with a helpful staff member.
Sue, order N10420738

The reviewer stated that an incentive was offered for this review


Great water filter

published

Very easy to find water filter on website, however not easy to work out what it filtered from the help desk. The product is easy to assemble and is also fun to set up and watch the water flow through the various filters. The quality of this filter is better than expected for the price.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


what I wanted

published

the instruction manual was difficult to understand as some of it made no sense at all. I needed to get someone who already had a treadmill to explain it to me. Customer service was prompt and very helpful over delivery details

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Great Customer Service

published

Great Customer Service. Very responsive. Had the style of shoe storage I was looking for and got delivered pretty quick. Some parts were damaged during postage and the customer service team did refund part of my payment .I definitely buy from Dshop again.
Thank you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Do not buy from here

published

Wrong product received. Posted back and awaiting refund. Yet weeks later and they will not even acknowledge my multiple emails in weeks only saying someone will be in contact within 24 business hours. Never has happened. Now I am needing to go through my bank for refund.

Product Quality
Shipping
Suellen

SuellenSydney

  • 3 reviews

Frustrating! No Service!

published

My husband ordered an electric shaver from Dshop. When it arrived it only had an overseas electric plug and couldn't be used. He then contacted them multiple times (only able by text or their website, no phone or email) and eventually a small adaptor plug was posted out. This didn't work either so he again contacted them multiple times with no success. Finally, he demanded his money back and they requested a video showing the product being charged and not working. Eventually, they told him to throw the product away and they credited him.

This was a lengthy and frustrating process. There is no phone number and contact is difficult with limited success. I would not recommend this company.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Loula

LoulaVictoria

  • Verified customer

Perfect!

published

Very satisfied because as soon as I saw it I had to get it for my grandson!
My grandson loves to hear about space and as soon as I saw the gift i jumped on line without any hesitance.

Return Claim MadeNo
Warranty Claim MadeNo

Neeraj D.

Neeraj D.Page 2614, ACT

Exactly as described, recommended

published

- Store location was suggested as per entered postal code, thus handy indeed
- i am satisfied with the product range and the way are classified on site
- i am satisfied with the product quality and appearance

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Annie

AnnieSydney, NSW

Horrible website all photoshopped and misleading!!

published

So we saw a desk just want we wanted. But after purchasing found out it was nothing like photo half the size very misleading!!! Then when we wanted a refund as it was only 30 mins since order the person said they have to pass on and we may not get one even though the horrible reviews we have read also this company is in China! All smoke and mirrors!! Lies lies lies! Do not shop here!!!

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo

Beth

BethAU

  • 2 reviews

Haven't got the order yet for goodness sake only ordered yesterday!!!

published

You are saying my email address is invalid. Apart from that everything is fine but ask me when I receive the it which is a large cantelever umbrella. It will be interesting what you delivery service is like!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Exactly what I wanted

published

Very easy to locate what I wanted. Wide range to choose from and good quality and delivery was extremely quick. Delivered on Saturday only small issue was I ordered white (I thought) and received pink but happy with it

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Page 1 of 226

Questions & Answers

Ahmad F.

Ahmad F.asked

Where's the contact phone number

3 answers
Susie K.
Susie K.

Not sure. I only emailed them.

Deanne G.
Deanne G.

They don't have a contact number only online messenger or emails.

Suellen
Suellen

This is part of the problem. There is no way to contact them unless you email them through their website and it's very general, not like a consumer hotline or customer service dept. This added lengthy delays in trying to rectify the problem we had.


Judith  Pascoe

Judith Pascoeasked

I order a Y scooter on 21 10 19 have not yet received or had notification for this company ..regards judith pascoe

1 answer
Judith  Pascoe
Judith Pascoe

Please just let me know when it will be arriving...im not good at computers


Russ Louden

Russ Loudenasked

Where are my goods

No answers

Get an answer from our members and Dshop representatives

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