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Dshop
3.9 from 4,652 reviews

Reviews

(2,480)
(911)
(251)
(171)
(839)
  • Product Quality
    3.3 (998)
  • Return Claim MadeYes (210) · No (907)
  • Shipping
    3.9 (605)
  • Warranty Claim MadeYes (94) · No (988)

Reviewer Photos & Videos

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maxtaba

maxtabaGreater Melbourne (Metropolitan), VIC

Didn't have my order as was out of stock but they are very honest as they refund me in full

published

Didn't have my order as was out of stock but they are very honest as they refund me in full am very happy with the chat room they solve my problem very fast

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Susan B.

Susan B.Wimmera, VIC

Very good for my nail business

published

Got it online got here when it said. Bit small for computer desk. but works fine for nails so I am happy with it. Easy to put together. Thank you

Shipping
Return Claim MadeYes
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Anonymous

AnonymousSydney Surrounds, NSW

  • 2 reviews

Drama!

published

The purchase - super easy with frequent updates.
The delivery - shocking Fastway are gronks...never again!
The product - damaged on receipt, panels were filthy and shelf is NOT sturdy.
Service - from Dshop it was brilliant and I would give a 5 star if it was based on response time and resolution skills.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
TML

TMLGreater Melbourne (Inner), VIC

Shocking company...beware!

published

I order a cupboard and they delivered a desk. They had great email contact and picked up desk but no refund and then no communication.....even PayPal can’t get a refund from them. Shame on you both!

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
TML
TML

PayPal did get refund! Always use PayPal! And keep trail of emails etc!


  • Verified customer

This small tens machine does a better job than some of the physios i have been to

published

I new what i wanted from some body that had brought the same product from Dshop this machine works better than physios i have been to i was surprised to see what a range of products in fitness and other products

Warranty Claim MadeYes

Noor

NoorGreater Melbourne (Metropolitan), VIC

Never buy from this shop

published

Worst ever experience with this store. Purchased coffee table and TV unit. Quality was really crap and the worst this was parts was missing and table top was cracked. Request for missing parts, nothing happened and then request for refund nothing happened. It’s been more than 1 months, now finally raised a dispute with PayPal

Product Quality
Shipping
Warranty Claim MadeYes

Jake H

Jake HSydney, NSW

Don’t care whatsoever about customers receiving their items

published

Why are you still using Toll to deliver?! You’ve known from the 30th Jan that they have no access to their tracking system yet you’re still using them. The service I have received is awful, toll simply have no idea what is going on with their deliveries and the fact you as a retailer aren’t interested in trying to fix it is extremely disappointing.

Return Claim MadeNo
Warranty Claim MadeNo

This shoe rack is a piece of rubbish

published

Size and colour were different to website. Finish and quality cheap, badly made. Nothing like on the website. After purchase message said in "may differ from actual image". Felt chatted.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Carl P

Carl P

  • 2 reviews

All good, except photos don't reflect actual quality.

published

Easy to navigate the store, found what I wanted, and I was satisfied with the range available, but; the quality of the product was disappointing, because although looked great in the photos, once received I noticed that the finish on many of the edges of the joiners between the round shelves, were rough and chipped.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Togs

TogsGreater Melbourne (Inner), VIC

  • 2 reviews

Majestic 8 Tier Shoe Rack Storage Organizer with Stool (Oak)

published

Quality and colour very different from Ad. DSHOP says it's the same (Multiple time over 3 days). No remedy has provided. They call this change of mind. The RRP is 189.95 plus delivery

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes

Rob

RobSouth East Queensland, QLD

Better than expected

published

Normally I'm a bit wary about buying online, however this offer for a quality Telescope was too good to pass up. My 15% discount didn't appear at the payment cart, however staff were very helpful to reinstate it. The delivery actually arrived 2 days prior to the expected date, so top marks there. The product was relatively easy to assemble and is a high quality for the price. Very happy so far, but still to try all the optional lens included free with the scope.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Thalia

ThaliaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Sorry, not happy with both items!

published

No, so simple for a person that never did similar tasks! All in the Chinese language!
Very cheap and unstable materials - it's my fault, as price was more attractive! Better to go and see these kinds of products prior to purchase

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Yogesh B.

Yogesh B.

  • 2 reviews

Worst experience with DSHOP

published

Hi, here one star is compulsory so giving one star otherwise DSHOP is not value/status for these one star too. They are cheating with customer by sending late and not respond properly with customer product information. Worst website to buy anything. If you visit these website then you will loose your money, time and product.
World worst experience
Thanks

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers

Perfect

published

It was very easy to brows the shop online, and find what I want. I was not satisfied with the product because the table was not assembled. Need lot of time to assemble. I am student and have limited time.

Return Claim MadeYes
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Leonie

LeonieGreater Melbourne (Outer), VIC

Great chair

published

Great chair received fairly quickly (2 weeks from placing order) however does have a little damage (small rub hole to back of seat & split to plastic cover over base) Easy to assemble, comfy to sit in so far.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Bob

BobIllawarra, NSW

Great value

published

The power tower was great value compared to other power towers on the market. The set up was easy as well. The only issue was the pull up bar that had a loose handle but they were happy to provide compensation.

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Superb company

published

Easy to order good price and wonderfull staff to deal with.
Very recommended to anyone. Goods despatched immediately. Will buy again from this company. I wish all companies are as good as this one. no

Return Claim MadeNo
Warranty Claim MadeNo

MonicaB

MonicaBVictoria

  • 3 reviews

DO NOT BUY FROM THEM!! - Product Missing Parts

published

I purchased a portable table with wheels for my disabled mother-in-law for Christmas and when my sister-in-law opened the package the castor wheels were missing. I sent a request for the missing parts to be sent. I was advised 16th of January the wheels had been sent yet they never arrived. I sent 3 follow up emails with no response. I then raised a dispute with PayPal and they said I had to return the product to get a full refund! Absolutely ridiculous to expect a customer to be out of pocket when you have supplied an incomplete product.

Do not purchase from this company!

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo

Anne

AnneSydney, NSW

  • 2 reviews

Good value latex pillow

published

At first this seemed much firmer than previous latex pillow. After a few days became used to it and now happy with feel and value. Delivery quick but packaging excessive.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


diegodiehlpt

diegodiehlptWide Bay-Burnett, QLD

Excellent customer service and quality product

published

Easy to navigate store, lots of options of chairs, with good prices.
The transport company had a cyber-attack and the deliveries were delayed. The customer service constantly contacted then and in 2 days it was at my door.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Page 1 of 233

Questions & Answers

Margaret

Margaretasked

I purchased a sofa side table on wheels came with no instructions on how to put it together,have emailed you but no response, need instructions

1 answer
Margaret
Margaret

Can you please email me instructions for the product l purchased


Ahmad F.

Ahmad F.asked

Where's the contact phone number

5 answers
Susie K.
Susie K.

Not sure. I only emailed them.

Deanne G.
Deanne G.

They don't have a contact number only online messenger or emails.

Suellen
Suellen

This is part of the problem. There is no way to contact them unless you email them through their website and it's very general, not like a consumer hotline or customer service dept. This added lengthy delays in trying to rectify the problem we had.


Judith  Pascoe

Judith Pascoeasked

I order a Y scooter on 21 10 19 have not yet received or had notification for this company ..regards judith pascoe

1 answer
Judith  Pascoe
Judith Pascoe

Please just let me know when it will be arriving...im not good at computers


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