Dyson Cinetic Big Ball

Works great on tiles, struggles on carpet floors. Has anyone else found it just doesn’t pick a great deal up on carpet floors? I have tried all settings and find I am constantly picking up after it like I do for my infant child. I’ve previously owned older model Dyson that worked great on carpet. Disappointed.

The musclehead of this vacuum cleaner is total rubbish - ridiculously designed. We have had other Dyson vacuum cleaners which were well designed, but this one really "sucks." Suction is so great the muscle head sticks to the the carpet and scratches the polished floors even on the low suction setting. It's not called a "muscle head" for nothing!! So brutal to move - needs to be more like a hovercraft than a limpid clam. The designers certainly need to go back to the drawing boards. Meanwhile here I am cursing and looking for an alternative head with bristles instead of hard plastic ribbing.

Just purchased this today from Harvey Norman Everton Park. It blows out a large amount of heat. However the amount of dirt it sucked up was outstanding! Actually I was horrified at how much dirt there was in my bedroom! I emptied the barre twice for one bedroom!! And I vacuum regularly - obviously my old vac was not so good after all!!!! The tools are light weight to counteract the heavy barrel. The tools are very useful and there’s plenty of choice and an extra head in the box. I was pleasantly surprised at all the extra tools. The one for cleaning skirting boards worked a charm!! I’d recommend it.

Small and easy to store, but has great suction. Keeps the house clean and so very easy to look after. Capacity of the dust collection could be greater, but apart from that a great product.

I have only had this product for 2 months but absolute loving it!!
So easy to move around and the results are great 10x better than my previous vacuum.

Great on all floor types and even great in the car !!

Excellent product no bags sucks dust amazingly
Bought on Go MasterCard 60 months interest free $6 service fee per month
Beautiful design top of the range virtually for close to nothing
$24 per month won’t break any budget

i use this vacuum daily on a number of floor types, wood and tile being the main two. It has never let me down. My family have been customers of Dyson our entire lives and refuse to use anything else. There quality is amazing and dealing with complaint, purchases or anything else is always smooth and a positive experience.

My first Dyson lasted over 30years. It was wonderful. I purchased another 18months ago and I more than disappointed with it. It’s terrible. The brush had already worn. And my new carpets(3yrs) look dirty all time. Tricia Griffiths.

We bought this as we have four long haired pets. Be warned the animal description only applies to short fur, not long fur which immediately blocks the head.
When we complained the Dyson rep sounded like this isn't the first time they have heard this issue.

Very weak suction, have to go over everything twice. Have gone back to our 6 year old electrolux which is far more powerful. Dyson appears to be nothing but marketing hype.

After owning a Dyson for 12 years why would I buy anything else... I was excited to see the benefits of 12 years of R&D how sad it was to go so far backwards and wish I never upgraded. The dust lid doesn't always lock properly and spills dust when you remove it, it is hard to move around especially doors, the attachments are always clogged and had to buy special tooling to disassemble clean the dust and hair from the belt and cogs in the head myself instead of always sending it back for repair. My Wife prefers using my $90 Bunnings shop vacuum as it does a better job.

Very disappointed with the overall quality and performance. Not enough variation in suction. Emptying the canister is not easy and has often clicked open as it is taken out of it's holder. The on/off switch is too small as is the cord rewind. Vacuum rod is too large and difficult to use. Attachments are poorly designed for the purpose intended.

Was initially happy with this cleaner. Had issues with the multi floor head after about 12 months of use, it kept lifting off the floor and losing suction. Dyson kindly replaced the head, but with a different one, not the same as came with the purchase. Whether its the new head or not,bit seems to have loss suction, skims over the floor without picking up dirt/dust. Have previously been a Vax user but went with a Dyson on friend and family recommendations. Should have stuck with a Vax.

My first Dyson nearly 10 years ago was amazing, this one is still good on hard floors (where I could use a broom) but a real struggle to get carpet clean. I have to scrub the carpet then often pick up a ball of fluff or kids hair my hand & feed it into the suction. Its mildly better than my $70 Aldi special but nearly 10x the price. No its not blocked just ineffective on carpet. Surely I dont have to spend 100s extra on an animal head to actually pick anything up from the carpet? I persisted for 3 months as I was so excited to have a Dyson again but now I just want my money back and a vacuum that works on carpet! Oh, and emptying it is a nightmare, dust everywhere from the cheap plastic release button that often gets stuck!