I am so disappointed in this vacuum. First, the wheel fell off. Then issues with the dust compartment randomly popping open because of the poor design of the clip. Then the hard floor brush fell apart, and after trying for months to get one, as they were unavailable. I glued it together. Then the elbow between the hose and the wand continually makes a high pitch whistling noise due to air leakage. Dyson don’t help. They beat around the bush. You can post them the vacuum, or drop it to them. Either way, what are you supposed to be cleaning your ...

We are on our third Dyson barrel vacuum cleaner. It has excellent suction, good filtration and there are no filters to clean or paper bags to fit and remove. Our first cleaner lasted 7 years and the second one we gave to a family member after 5 years. The current big ball cleaner is about 2 years old. I have subtracted some stars for the following reasons:
* the cleaner is durable if you're careful with it. I've never had anything break but some plastic parts do seem a bit flimsy.
* despite the improvement in the mechanism to dispose of the dus...

I bought this machine in November 20, thinking Dyson are the ducks nuts. Sooo wrong on this thought. The lever used to turn the machine on and off feels flimsy and brittle, I am really surprised it hasn't already broken. The attachments feel cheap and the machine was NOT cheap. The heads do not suck well as it sucks from the side not a straight down motion like a normal vacuum.
Once I save up AGAIN I am off to buy another machine probably a Miele, I will never buy another Dyson. Definitely not the best and extremely disappointed.

Great suction, the absolute model comes with a whole lot of extra attachments, the ball rights itself if it rolls. Its emptying process is vastly improved in usability over the old DC39 we had. I'm finding I don't have to go over areas I've already done before just to get them clean. I judge a good appliance as one you look forward to using. This is definitely the case here, its a great vacuum.

I had some reward points to mark a major milestone at work so thought we would get our first Dyson to replace our 14 year old Electrolux HEPA bagged vacuum.

First impressions weren't great with very vague instructions, but we gave it a go!

After almost a month using this machine, it is truly a poor machine with a cheap feel and nowhere near as much power as our ancient Electrolux.

Ergonomically it is bad, it is a woeful thing to store and the filtration is second rate.

Added to that the floor tool leaves nice little scratches on our polished timber floors, if I found a way to return the unit and get my money back I would!
...

I use this on tile,wood and carpet and alternate between the power head and hard floor tool,I purchased it nearly 4yo for around $700. It has had light use maybe fortnightly,the motor has just blown up and im taking it to dyson for a quote

The bin unclips itself constantly after being secured and after you've spent a good hour vacuuming the house it dispenses it's load onto the floor without notice...so, you have to vacuum the mess up twice. This is one of the worst design flaws i have ever seen and i had exactly the same issue on a V6 stick vacuum too. will never buy a Dyson again after this!

The vacuum cleaner cleans wooden floors reasonably well though I do have to go over it more than once. I have to constantly lift and replace the floor tool as it is difficult to turn. The floor tool and the hose and connections are bulky and difficult to use, all very unintuitive.
Even with holding the (less suction clip) the suction is so strong cleaning carpets it is a fight from beginning to end.
I have already had the dust bin replaced as the tiny clip that holds it shut didn’t work, the new dust bin still has difficulties not popping open when I remove it for emptying.
I have so disliked using it I’ve vacuumed far less than I normally do.
I would not recommend this vacuum cleaner.

1. Hard ridges on handle irritates skin on hand.
2. Lifted container off suction body, small clip on container end not engaged, deposited container content on suction body and carpet.

Both IMO , design deficiencies.

Otherwise, does the job

Further to my review just a few days ago, I used my Dyson Cinetic Big Ball Animal again yesterday for the third time. After struggling to adjust the size of the wand (it takes two hands and a great deal of strength); after having to push and maneuver the tools clipped to the side of the wand; after not being able to properly vacuum my carpet due to the too-high suction; and after struggling to clip the wand onto the unit in order to awkwardly store it; I now have to ask Dyson this: How could you make and market such an inferior, difficult and ...

I bought this about 9 months ago and it wasn't cheap but considering all the fancy features I thought I would splurge. I am really unhappy with the quality of the attachments. The heads you normally use won't even pick-up a small piece of paper and the one that will pick it up doesn't stay flush on the ground. I paid extra for the head that extends and bends and it doesn't suck from the end, it sucks from where the holes in the side of it are, so it's pointless. My previous vacuum from a different company cost half as much and I was very happy ...

My wife and I bought this after the untimely death of a 20yr old, reliable Electrolux barrel bagger.

It started really well, the turbine brush picked up cat hair really well and suction was unbelievable. We loved using it, better than our old Electrolux. We affectionately named him Big Balls, we were so pleased with it.

However, after reading the manual and a casual browse online after we came home with Big Balls, we realised that there were other considerations to owning Big Balls, and keeping him reliable.

Firstly, he would not pick up ...

Bought this vacuum 7 months ago.. worst decision!!
It’s bulky. It’s like you’re fighting with it when you use it, terrible on your back!!
The dust bin doesn’t lock properly and whatever you vacuum just accumulates round the bin and on the floor so then you have to clean up it’s mess!! Thankfully I have another cheap vacuum to do this!!
Sent photos and email to Dyson. There reply was it’s my fault and also had the audacity to say “was I using it to vacuum my car as there was some sand in the debris of the mess it made “.
My answer “ no “. What...

Worst vacum ive ever used. Flicks small bits of crumbs everywhere...!! What a waste of money.. after just 2 uses I am back to using my $100 kmart vacuum ' which I thought was crap until I used dyson!!! The kmart 1 is way better. I want my money back!!

The Dyson Big Ball is an absolute disappointment. It’s hard to pull and constantly rolls over when going round corners. On the side of the head the two ends keep falling off with the slightest bit of hair or dust on it. The purple foam strip along the bottom of the head had totally come off. This has all happened in no more than 15 months of use. I’m so disappointed. All the hype about Dyson being a great brand. So disappointed. I’m getting in touch with our supplier to see what can be done, otherwise I have very expensive vacuum cleaner sitting in a wardrobe not being used.

Used on timber and carpet floors. Blows dust from rear. Turbo head flicks debris everywhere. Constantly tips over. Power button does not switch off when pushed. Release button jams when emptying. Despite cleaning repeatedly the unit now has a electrical burning smell so we have discontinued using. We assumed we were buying a quality machine for $700. Not happy at all.

Suction is good, that’s where it ends. The barrel will often empty itself as you remove it from the vacuum cleaner dropping its contents all over the bottom inside of the vacuum cleaner. You then need another vacuum cleaner to clean it up before you can put the barrel back on. So buy spare to clean the cleaner.
If you do manage to get the barrel to a bin before it drops its guts then it is very tricky to close the barrel after emptying it. You need to left a small grey tab that is a bit awkward to get at although not too bad. This releases the...

I have to agree with all the other complaints on here.
Dust blowing out the back of the machine, have already replaced ( the lifetime) filter.
Collection bin is ridiculously small. The clip on the bin is totally useless and non functional. The turbo brush constantly jams. The power button jams, as well as the cord retract.
Is only two years old, if I could find the receipt I would be returning it for my $1000 dollars back.
Will never recommend to anyone.

Very expensive below-average vacuum cleaner. Carbon fibre turbine died, took it apart and freed up the hair clogging the bearing thanks to a youtube video showing me how to do it. Dyson uses star-head screws to prevent consumers from fixing their own parts. It freed up and started to work again but I think it might need more grease now because it seizes up even faster than it used to. Also unable to buy replacements for this specific head because it has been out of stock in Australia for over 6 months. I have been checking the Dyson web page si...

The Dyson "Big Ball" is just that:

Big. Heavy. Cumbersome. Obstinate.

This machine replaced an original 'Dyson Ball' which was a beautiful machine.
Then Dyson "fixed something that wasn't broken" and invented the 'Big Ball'.

This thing is like dragging a medicine ball around.
Not only on carpet, but especially also on timber, tiled, or any smooth floor.
The wheel mechanism has a momentary prolapse in concentration, and has to be coaxed along, only by dragging on the hose....