Dyson Cinetic Big Ball

Have had 1 year. Hardly used. Blows floor debris away instead of sucking it up. Really hard to control air intake with stupid finger pull. Quite archaic I think. Can’t vacuum carpet as suction there is so strong it won’t move so I use stick vacuum. I have an 18 year old Dyson corded and only purchased again as it has a constant dusty smell… Read more

which bothers me but sucks up fine. Very plasticy compared to the old one. So so disappointed as recently I tried and it’s tripped the electrical system twice. I’m too scared to even attempt it now

I love it. It's so perfect – It designed for both hard floor and carpet which I found so useful. You can simply press the paddle to change the surface from carpet to timber/laminate. It also doesn't need vacuum bags which is the best thing about it. Show details

Just about close to perfect – UPDATE April 2023: If you encounter suction loss on this vacuum, read my update at the end. For those who are in a hurry, here is the executive summary: The Good - The suction is phenomenal. - It goes around corners easily. - Should you manage to make it fall on its side, it automatically rolls itself into the upright position again (see… Read more

video). - Emptying the barrel is amazingly easy, quick and clean (well, mostly). - There are no filters. Hence no replacing, washing or checking filters anymore. - The turbo head works really well on a relatively thick carpet. - The hard floor attachment reaches narrow (height restricted) gaps like under a couch (see video). - Attachments click on an off easily (on can be a bit of a fiddle). - The handle, extension tube and heads are pleasantly light weight. - It is quiet (for a vacuum cleaner). - Folds away neatly into a small space.

The Wishlist

Only a few minors go here: - For a right-handed person, the power button is on the wrong side of the vacuum cleaner. - Power and cord re-coil buttons are too small for easily being operated “by foot”. - I also question the durability of those buttons. (Photo attached). - Taking the turbo brush head apart for cleaning is easy enough but needs a quick release system. - Power cord could be longer.

Overall it is truly well thought through and a marvel of engineering.

If you are really interested in me rambling on about this vacuum cleaner, be my guest, read on.

+++++++++++++++++ Background:

We have a history of bad choices with vacuum cleaners I hate to admit. The pre-previous one we bought used on Gumtree and there is no nice way to say this, it was in terrible condition. We got ripped off.

After a few years using it and regretting the purchase every time we took it out of the cupboard, we decided to go for a new one. A new one, new as in not used. After plenty of research, we decided on a model that was one of the top-rated ones on Choice Magazine. It was quite a bit less expensive than the ones in the Dyson fleet and we went for it.

A few days into it though we realised that we had made yet another vacuum cleaner related mistake. The vacuum performed brilliantly on hard floors, but was absolutely pathetic, close to unusable on carpet (no matter what setting we used on the head or what suction level we chose). It had no power head (power heads have a rotating brush in them that is powered by a little electric motor) and no turbo head (the brush in a turbo head is powered by the air flow, hence turbo heads are lighter, have fewer parts that can break and don’t need to worry about getting electricity all the way to the head, but the energy to rotate the brush takes away energy from the air flow and hence reduces suction). Cleaning a slightly ticker carpet was so difficult that we decided to keep the much-hated predecessor after all and use that for carpets.

We have a small house but two huge vacuum cleaners. Neither one we like – go figure. (We actually have tree vacuum cleaners because we bought a cordless Dyson stick for quick clean-up jobs since we did not like the other two – go figure even more. That cordless Dyson by the way is a beauty, but that is for another review).

Major renovations are about to start for us and for a while now I secretly found myself planning for a new vacuum cleaner in the ‘new house’. Stroke of luck that the new Dyson arrived at our doorstep, courtesy of Productreview. I could not wait to give this one a go, we had heard and read amazing things about the Dysons (and already really liked using our Dyson stick).

+++++++++++++++++ First Things First:

First thing I noticed was that it comes with a plethora of attachments. Second thing I noticed was that the spartanic cartoon style instructions are good at explaining the blatantly obvious, but pretty much useless in explaining anything else and what all the different attachments are designed for. I am not that much a fan of attachments anyway. They are nice when you take them out of the box, you then use a few times while you are still in the honeymoon period with your new vacuum, but after a while they are banished to a lonely existence in a cupboard somewhere and they hardly ever see the light of day again.

Dyson tries to solve this by being able to attach some of the attachments to an attachment that attaches to the upper end of the handle where the handle attaches to the hose (if you manage to decipher the drawings on how to do that). Nice try, but for starters that only holds a few of the attachments and secondly adds considerable weight to the handle, exactly where it matters most – where you hold it.

+++++++++++++++++ Using it:

Once you start using the Dyson, things start to impress immediately. For a vacuum it is pleasantly quiet and I particularly like is that the high-pitched frequency in the sound earlier Dysons made is gone. That dentist drill frequency used to get to me, despite the fact that it was my neighbour who had a Dyson, not me (yes, I am weird when it comes to annoying sounds, I know that).

The suction this machine produces is impressive for sure and has enough grunt to give some of it away for powering the turbo head. Should you for some reason feel the need to reduce suction, there is a lever on the handle you can pull like a gun trigger and a little hole opens releasing some of the suction allowing you to get free of whatever curtain or other unfortunate piece you managed to get caught on.

The Turbo Brush Head works really well and can be taken apart to clean out things like long hair (I have three daughters, a wife and a cat, all with long hair. It’s just our dog and me with short hair, but both of us seem to shed a lot of our hair though (me especially as of lately …). While it is easy enough to take the turbo head apart for cleaning the brush, the process still requires a large screw driver or a coin to twist the locking mechanism. Cleaning the brush is also ok, but there are a few groves that hair gets twisted around and its hard to get it off. Its all ok as I said, but some sort of quick release system there would be great to have.

So, the carpet problem is solved for us - finally. But wait, there is more. The hard floor head is an engineering marvel. In combination with the equally ingenious handle and hose coupling to the handle, the whole assembly can duck so close to the ground that it reaches under our lounge room suite. Clearance: 7.4 cm(!).

I am starting to praise all sorts of deities out there, but mostly the engineers involved. You only appreciate how awesome this is when you realise that I will never have to take the three-piece-7-seat-all-bloody-attached-to-a-bloody-corner-piece lounge suite apart again and lift the unpleasantly heavy individual modules up while someone else takes a bloody eternity to vacuum up the last little bit of fluff that has managed to accumulate under there since the last time we did this exercise. It is great to see when engineers work on a problem and find an elegant solution. Check out the video I made of it.

Emptying all the hair and dust out is usually an unpleasant experience, let's face it. At least we have moved on from those terrible dust bags. Remember the tag line promoting the bagless vacuum cleaners? You will never have to empty or change a dust bag again – that one? Or, it does not lose suction when the bag is full, because there is no bag. That one too.

The problem I have with this kind of advertising though is that it gets interpreted by some (I have heard, via rumours, the grape vine really and it is definitely not happening in our family) as ‘great, that vacuum cleaner never has to be emptied again’. Its close, you see, but there is a slight difference.

Now that I got this little dig out of the way, let me explain that this latest evolution of the Dyson makes the emptying process about as pleasant, or better, little unpleasant as possible. The whole canister comes off with the press of a button. Then there is a single red button to press which causes the (still closed) canister to slip down by say 15 or 20 cm away from the central cone inside. Brilliant, no more stuff getting caught between the central cone and the outside wall of the canister (like on my cordless Dyson). Press that red button one more time and the bottom lid opens up and the collected hair/dust mixture comes out. No shaking, no poking with a knife or chop stick, no banging on the side, nothing. Just whoosh – done.

When done, push it all back up, push the lid closed and slide the canister back on the base unit and it slides back in place by itself, sends a confirmatory click your way and its ready for action again. Once you master that ‘press the red button twice’ routine, you sure must be in adoration of the brains working at Dyson. I attached a video showing how easy it is to detach and re-attach the dust canister.

And while I am praising the ingenuity of the design, the vacuum is cone shaped when you look at it from the top, which allows it to follow you around corners without getting caught or stuck. The best and most impressive bit however comes when you somehow manage to pull it in a weird angle and it somehow ends up on its side. Never mind, just stop pulling and watch in admiration how that little helper of yours magically rolls itself back into an upright position. I love that so much, I had to make a video of it and attach it to this review.

+++++++++++++++++ Any Improvements?

Well, my biggest gripe with the design is that for a right-handed person, the power button is on the wrong side of the vacuum cleaner. You have the cleaner on your right hand side pulling it along and should you for some reason need to quickly turn it off, it would be nice to have the power button on the left hand side of the vacuum cleaner (were you are standing) and not on the other side making you walk around. I know, it’s a little thing, but I thought I mention it. Maybe someone at Dyson reads this … So guys, swap the power button location with the cord re-coil release.

While I am at those buttons, they are too small. Let’s face it, hardly anyone bends down to operate those, you just use your foot. That leads to a lack of dexterity and a much bigger, easier to step on power button would be most welcome. I also question the durability of those buttons. They look like a break waiting to happen especially when operated “by foot”. (Photo attached). It feels like in that area the designers who make things look good outvoted the engineers who make thinks work.

Lastly, another minor point I would like to make is that I feel the power cord could be a bit longer.

+++++++++++++++++ Summary

With a distance the best vacuum I have ever owned. It is well engineered and thought through. You still have to vacuum, that chore does not go away, but with this Dyson at least you have a great product assisting you which makes it so much easier and a little less annoying a task. +++++++++++++++++

April 2023 Update:

Somehow I felt like the suction of the vacuum was not as good any more as it used to be. Turns out the comment section for this vacuum on the Dyson web site is chocker block full of people complaining about the same issue. Each one of those comments gets answered by Dyson telling the commenter to get in touch with Dyson.

So here is what happened with mine:

A loss of suction is of course hard to determine, because how do you measure the suction in the first place and how do you know that it is now less than when you bought it?

One giveaway for me was that the turbo head brush was just not spinning very fast any more. I remember it sounding like a jet engine and spinning impressively fast when the vacuum was new, and that at some stage was just not happening any more. That can of course have two totally different reasons, one being the suction having dropped, the other being the rotating brush is not freely rotating any more due to - well whatever reason (bearing, blockage ...).

Turns out in my case BOTH causes came together.

I suggest the first thing you do is check whether your suction hose has any blockage in it (as per the trouble shooting guide on the Dyson web page). Blowing through it I can promise you does not tell you whether a constraint is in the hose or not. Take the hose off on both ends and look through it. Then take the hard extension that attaches to the head and check that. Most importantly, take the hard plastic U-turn bit (where the handle is attached) and check that one out. I uploaded a picture. It is the part on the left that I am talking about.

In my case, that was the culprit. A piece of cardboard had gotten stuck in the U-turn part and a massive amount of hair and fluff had accumulated over time around that stuck cardboard. It was not easy to clean out by the way, I used a bent wire coat hanger and freed it all up.

The different was huge as you can imagine, but my turbo brush still was not spinning fast enough. Youtube to the rescue. Check out this video: https://www.youtube.com/watch?v=Vxuzpi9DFIQ. If for some reason this link does not work, search for "Dyson Vacuum Turbine head Teardown and Clean".

Most importantly, read the comments in the video because they explain how to get past the point where the presenter in that video actually got stock. The part he holds at around 07:00 in the video needs to be opened further (and he did not manage to get in there). The trick is that the little cork twisty bit does in fact come off when you take the screw that is INSIDE the cork screw bit out. Look at the picture I uploaded.

Once that screw is out, you will find that a hair and dust mixture has accumulated in that bearing despite it being a sealed unit. Clean it out, put it all back together and it will all be as new.

You will need a T8 and a T10 screw driver - and admittedly, that is not in everybody's kitchen drawer.

There is always the alternative that you swing by a Dyson Service Centre (in Sydney they are in Taren Point). I have done that twice in the past and every time I was very happy with the service they gave me (free both time despite being way out of warranty). I think they also offer a pickup service, just ask.

I hope this helps solve some of the frustration I see accumulating in here. Good luck with it. Love this vacuum - again.

Don't buy into the Dyson hype – The suction levels on the vacuum are poor - refer video. On timber floors it won't pick up anything larger than a grain of rice on first sweep. I have to pick up multiple items by hand as it's faster than moving the vacuum head back and forth again and again. The on/off and cord retractor buttons seem to be fagile, however in fairness I could be… Read more

wrong. But their size and placement make it difficult to use anything but hands. When emptying the vacuum it has opened unexpectedly on multiple occasions, dumping dust on clean floors. And its quite difficult to get the bottom door of the dust receptacle to stay closed. It's truly awful!

This is the epitome of vacuuming – So my new vacuum arrived, a Dyson Cinetic Big Ball, Animal+. Excitedly, like a little kid at Christmas, I opened it and went through the parts and read the instructions. I will say the instructions So, let's start at the instructions. Mostly pictorial, but some very important information is printed. Initially, I had a few issues figuring out… Read more

some of the pieces, but with some click and play, and a good read over a cuppa I had it sorted.

I will say up front, I have previously written a review for another brand of vacuum cleaner (Hoover), and honestly, that set a very high bar to beat, so the Dyson Cinetic Big Ball Animal+ really had to achieve.

Now being the owner of a long haired German Shepherd, I have needed a quality vacuum, which was able to handle pet hair. My old vacuum has been doing a pretty good job to date.

First impressions, I felt the Dyson Cinetic Big Ball Animal+ looked like it would fall over at the first glance, but surprise, surprise, Dyson have taken care of this. The Dyson Cinetic Big Ball Animal+ cleverly rights itself if it is knocked over. This intrigued me, so a quick bit of research told me, Dyson had identified and addressed this. So, does the vacuum right itself if it is knocked on its side? Yes, yes it does. Now remember, I mention owning a German Shepherd? Well, he is not a fan of vacuum cleaners, like most dogs, he finds knocking the vacuum over a game, so in the past, I have had to right the vacuum, turn it off wait for the vacuum to release the blocker and start again. Well, no more! The Dyson Cinetic Big Ball Animal+ certainly does stand back up, if knocked over.

Another bug bear I have had with the old vacuum, is cleaning the rotating brushes. Oh did I not mention the Dyson Cinetic Big Ball Animal+ has pneumatic powered brushes? It does. Now initially I was concerned, having had to get a screwdriver out, wrestle with a toothed belt, clean the hair off, then wrestle the brush back in. Well, no need to struggle with that anymore, a simple unscrewing of a single end cap and the brush simply slides out from the side. The usual clean and a simple slide in and re-screw the end cap. So much simpler!

Next the actual setting up and use. Set up is simple, the extension wand is brilliant, shortening to a great length to store it away, yet lengthens to the perfect length even for me, at 6' 2". The hose connector to the vacuum unit is a simple slide in affair. Removal later in y press a button. I can see this being so much easier for anyone with arthritis in their hands. A very well thought out design.

So, how is the suction? Considering I am comparing it to a top of the range Hoover, that I have used for 3 years, and it is slowly losing suction . . .

The suction on the Dyson Cinetic Big Ball Animal+ is exceptional. With the brush scrubbing the deep seated crud out of the carpet. Then it hit me. The brush head is perfect. It doesn't have an inch of plastic hanging over the corners and edges, so you can get right up to the skirting board. That has been a major annoyances with the Hoover over the years.

I finished the lounge room, which I had deliberately not vacuum for a week. It came up looking great. As I have a wood heater, I had some dust from that, some bits of charcoal and splinters of wood near the heater. Nothing but clean carpet was left behind. The brush seemed to get right into the fibres. The suction, which never wavered was amazing. I then emptied the clear bin. I was surprised to see not only all the usual dirt and bits, but this mass of extremely fine material came out. I have had similar with the Hoover, but never this much and when it was a lot in the Hoover, the suction stated suffering. So a good shake and tap and the worst empties, on to the rest of the house. The Dyson Cinetic Big Ball Animal+ made short work of all the carpeted areas.

I turned my attentions to the 'attachments'. The hard floor head worked a treat in the kitchen. It is so flat I was able to get under my stove! Now that is a treat.

In addition there is a combination (they can be separated if you desire) crevice and brush unit. The brush very handily stores itself part way up the crevice tool, but slides down with the press of a button to the end, to utilise the brush itself. The crevice tool itself outshines every other crevice tool I have used in my 51 years. It is more than double the length of all the others I have used. The places it can reach are just incredible.

I then spied the pet brush. Yes, a dedicated brush, with metal wire teeth, which are great for the thicker coated dogs, oh hang on, I have one of those. This can be attached to the vacuum and as you brush, it vacuums away the hair. I haven't tried that on my best friend yet, but I think with a little time and patience, we may get to use that too.

Cleaning the vacuum. Everybody wants to know how do you empty the Dyson Cinetic Big Ball Animal+. It is a simple one touch, press of a button to remove clear bin from the vacuum. Then holding the handle, you press yet another button which then opens the bottom, dropping all the dirt into your bin.

The fine dust intrigued me, so a little research and I discovered the Dyson Cinetic system oscillates at 5000rpm, to ensure the super fine dust that the Dyson Cinetic Big Ball Animal+ picks up goes into the clear bin, not into a filter. I did notice that you can actually fully remove the clear bin for cleaning, if you so desire.

The next piece of amazement was the articulation. From the handle to the tool, there is so much articulation that you can rotate easily to get under tables and the like.

Simpler things. The cord is a very generous 6.6m, with a total work distance from t he power point over 10m! I only need to plug in once in the hallway and I can do the whole house.

So overall, is this the next big thing in vacuum cleaners? No filters to clean or replace. Easy emptying bin. Self righting, if knocked over. The tools! The simplicity of the unit from the one touch, hygienic, emptying to the so simple to remove, clean and replace brush. Yes, the Dyson Cinetic Big Ball Animal+ takes vacuuming to a new level.

I have put the Dyson Cinetic Big Ball Animal+ through its paces, it has never lost suction. Setup is a breeze, pack up is just as easy.

The 6.6m cord, the Dyson Cinetic Big Ball Animal+ fulfils every wantand need for cleaning your carpet.

I was impressed with the Hoover but it takes a definite backseat to the new Dyson Cinetic Big Ball Animal+ vacuum. It promised so much, and surely delivered on every one of them.

As a vacuum cleaner for a household with pets, the Dyson Cinetic Big Ball Animal+ will ensure you have deep cleaned carpets and furnishings. You can even vacuum the dog or cat. I don't know of any other vacuum that will do that.

The more I use it, the more I like the Dyson Cinetic Big Ball Animal+, finding I am able to finish the vacuuming in a lot less time, being able to get to more places, more easily.

If you are looking for a top quality, powerful, no-loss suction vacuum for your home, then the Dyson Cinetic Big Ball Animal+ is one you should definitely buy.

Am I comparing apples to oranges? – NB The review below starts from the time of initial unboxing/assembly and progresses through time. ********INIATIAL ASSESSMENT******** Hi folks, I arrived home yesterday to find the dyson had been delivered. I unpackaged it, assembled it and put it to use for the first time last night. Based on the assembly, first use's and first emptying of the… Read more

waste, I don't feel it's a value for money purchase. I think it's a failure as a pet owners vacuum which is what it's marketed purpose is and not the best value for money as a vacuum cleaner solely. I will update this once I've had it for longer but this is just about my first impressions. I do wonder if I'm not comparing apples to oranges though because our 6yo vacuum is an upright, anti allergen with hepa, foam and other filters etc. ***************Assembly*************** Assembly wasn't difficult although instructions were unclear as the pictured parts weren't labelled. In point of fact the instructions were purely pictorial and even the parts in the diagrams were unlabelled thus I've had to apply educated guesswork on one accessory and at this stage am baffled by the waste chamber. I think I'll have to do some youtube homework to figure it out. *****************Pet's******************* I think that "Guesswork accessory" is to be a pet grooming brush, after all, it's meant to be a vacuum cleaner that's focused on animals and pet hair etc, that's a fact implied by the products name. This grooming brush is basically a wire brush that attaches to the vacuum. I wouldn't like to use it on our dogs, if the machine noise didn't disturb them (which it will) I'm sure a wire brush would, it's not a gentle brush, more suited to cleaning rust off our bbq plate lol. Of course I could be wrong, it may not be a grooming brush but that comes back to the poor instructions that lack labelling...It is quieter than our other vacuum but it's still loud enough to disturb our pets. A big part of indoor pets is the occasional leak on the carpet and this isn't a wet/dry vacuum, dyson have completely missed that mark. ******************Carpet**************** The main carpet cleaning head with the horizontally rotating brush grabs a hold of the carpet with a lot of grip. I'm sure that it manipulates the carpet's pile and weave to release lots of dirt, pet hair, fluff, flock etc to be vacuumed up but it grabs with such force that it makes moving the vacuum head over the carpets difficult, my wife's observation after using it in the bedroom (carpet) was that she thought it was physically harder than it should be and she was right. She commented that if our teenage nephews & nieces were to use it, the wand/pipes might actually break because of the force required to move it across the carpet. Maybe with a little use the brushes will wear in and won't be so grabby but atm she is dead right. Vacuuming the carpet is way harder than it should be. Because of this I don't think it's suitable for the elderly or disabled whom intend to use it on carpet. *********Other floor surfaces************ Our home has carpet, wood, linoleum and tile surfaces, so a good assortment. I haven't used it on our other floor surfaces,nor to clean our car yet but will update in about a weeks time after I have. **********Multi level buildings*********** I think this vacuum technology is ideal for going up/down stairs and things because it is very stable, it's hard to cause it to tip, when it does it self-rights itself, that feature is great but I'd be looking at other dyson's with this technology. ***********Waste storage*************** Yep this has baggless technology and this is where I really have to emphasise that I've only used it for one night and am still working it out. This is just my first impressions. This cyclonic dust chamber is a bit of a conundrum to me at this time because it has a max' fill line but also has a raisable height chamber and I haven't worked this out at all. Like many baggless vacuum cleaners it's waste chamber has waste hatches for emptying on both the top and bottom. My first thought was that this raisable top was like a plunger to push the waste out the bottom hatch but I quickly reached the conclusion this's not the case because open this hatch and gravity does the job without plunging. I again point out a complete lack of information in the instructions. ******************Innovation*********** I believe dyson to be the industry leader in innovation and that what's innovative in dyson today will be standard across the industry in 10 years time. The amount of great ideas with this vacuum is incredible. From dyson's original cyclonic auction, the extendable wand, the crevice tool with built in adjustable brush, the hard surface floor head that goes vertical as well as horizontal for cleaning walls, skirting boards etc, the smaller head with twin horizontal, contra-rotating brushes instead of one with a single axis, rotating brush and the list goes on.... ********Value for money************** This is why I don't think this is value for money, I think your paying for these innovations, patents etc instead of getting what a consumer is really after which is a vacuum cleaner that does the job well or better than others.

*****Saturday 14/09/2019 update****** This is excellent on hard floors! Nb. I changed from the brush roller head to the hard floor head, also it heats up the ambient air less than our upright vacuum which is a big deal for us in our outback locale and probably doesn't even rate a mention in most populated areas of Australia lol. The carpet head is grabbing less now but only showing a slight improvement in this arena, it's still a workout exercise to vacuum our carpets areas. It's been used enough for a "wearing in" phase to be be over for the most part. I haven't used it in to do our car yet but am actually looking forward to doing it as I'm anticipating great results with the mini head and its twin horizontal, contra rotational brushes, they should really work the cars carpet. Coming back to the reply from dyson, I still think it's poor to make the assembly & instruction manual redundant by telling their customers to find the answers online. They should be in the box, in full, in the first place. What inspired this comment was again trying to understand the waste chamber's maximum fill line (as per instructions) and I'm including a photo of the instructions with regard to this. Also a note of commonsense, dust etc settles so that it's flat, what's the idea of marking a max fill line that's at an angle?! To accurately read the waste level one has to remove the chamber or tip the vacuum at an angle. ***********Video Review**************** It's said that one picture is worth a thousand words. Attached is a youtube video review for you folks to put pictures to my written words. *********Final Review Summary********* This vacuum is aimed at pet owners. That's implied in the name and it's from an indoor pet's owner's perspective this review is coming from.

My finding is that it's disappointing. In my experience with it it was difficult to use, had cheap, inadequate fittings with both the stowage point for the wand to the main body and the fastening latch on the dust/waste container. The mechanism for the waste container is needlessly complex.

On hard surfaces it was excellent but on carpeted floors it was poor.

One picture is worth a thousand words and with that in mind I've made and attached a new youtube video of my final findings. I can only attach one video to this review which I've changed to be the above mentioned video. If you are interested in the first video of the vacuum then follow the channel links back on YouTube. https://youtu.be/EQntktn8GC0

The engineers failed with this – About maybe a week ago I found this model of Dyson sitting underneath a chair on a rubbish pile, naturally it being a Dyson, and hard to find in the rubbish, I ran over, (like an [Content Removed]), and picked it up. And behold it worked, there happened a slight odour emitting from the machine, however it wasn't burning at all, instead it was… Read more

mixed with pet and cake mix. As I have stated in some of my other reviews I refurbish vacuums from hard rubbish as people just don't know how to maintain these things.

For the time being it has worked well and its suction is good for its design, the attachments that come with it are very useful for day-to-day tasks, however unfortunately the brush roll is quite soft soft and the bristles are flimsy and break down very easily, I often find bits of it in the canister when I got to empty it. Not to mention the bristles are way too short to reach any carpet that's in my home, yet Australia is known for having short pile carpet, at this point its just a spinning piece of decoration. I seem to see the issue that other people have stated and/or complained about a loud frequency noise that is quite irritating, to which they reckon is the hose coming loose, however that is not the case. The handle that can retract in and out to reach up high and low doesn't really have a seal, and over time with the handle moving around air starts to leak out, which then makes this noise. the wand is good, although a little bit too short for my liking, but I guess it has to fit with the length of the hose. The click fitting it really easy to use as its basically the same as the V8, I feel that people are just too lazy to actually even try to line it up properly so that it clicks into place.

Now the cyclones...boy oh boy are they TERRIBLE, I understand that washing filters can be a right pain in the butt, but using latex cyclones!? I mean the design is even worse than the Dyson DC52! The cyclones are supposed to spin in opposite directions really fast, but in reality flap around aggressively like an inflatable tube man. All the fine dust and hair just seems to pass though the motor or get caught in the fan, as of this one the copper coils were white, it surprised me that it hadn't burnt out. I will admit, I am much happier with a Panasonic motor rather than a Dyson as they are a lot more resilient and can withstand a lot more damage rather than a motor constructed in [Content Removed] by Dyson.

The post-motor filter is just as bad, or even worse, when you get into the machine, (which isn't particularly difficult, the filter cannot be opened, meaning that it can't be cleaned out well enough, and not to mention that it can be harder to find replacement filters, and the price of the filters are just absolutely outrageous, $170, certainly I wouldn't pay something like that, if anything I'd buy a non-genuine one from Temu for cheaper! Not only is the filter bad, but everything is so cramped together that there is basically no airways for the air to escape, although Dyson is nutritious for making machines with no airflow to pass though.

If I ever had the chance to buy this vacuum I personally wouldn't, don't blow your hard earnt money on this model, instead invest in something better.

Good vacuum, useless attachments – Replaced a DC23 This new vacuum is quieter and doesn’t fall over. Hose is shorter and the pneumatic multi floor head is useless on carpet leaving lots of loose fluff items to be picked by hand. You can see the stuff moving with the head when it passes over but it just won’t pick it up. Very frustrating and the supplied head makes the vacuum bad.… Read more

Wooden floors change to the simple head, or just use a microfibre broom for much faster results. Fancy expensive vacuum badly let down by the parts that are supplied.

A struggle to use – I bought this vacuum just over 12mo ago with such high hopes being a Dyson. We wanted a powerhead since we have long haired dogs. The hair tangles badly around the roller (need to use scissors to remove) but there is no loss of suction. Bonus. Im on my 3rd roller brush since the brushes wear out and no longer brushes my carpet to pick up the dog… Read more

hair. Replaced under extended warranty though. Bonus. The roller balls fell off the wand after collecting hair that there was no way for me to access to remove. The entire head was replaced under warranty. Bonus. The cannister holds heaps of dirt but over time is an effort to get shut after cleaning and once or twice removing it from the machine to empty has resulted in a giant mess and more vacuuming. Bonus. The suction is amazing. The best yet, right up there with my previous Shark. Picks up everything, even leaves the dogs walk in. Although sometimes the roller pushes some items away and you have to chase them and put the vacuum head right over then to pick them up. And the downfall of having a powerhead that can't turn off its that you suck up anything with a pile and can't move despite having a suction reduction trigger. To vacuum mats I need to take the powerhead off and just use the nozzle. Bonus. The machine itself is heavy to lug around, doesn't turn well and has sometimes driven me to tears, esp when I bumped and chipped our freshly painted wall tugging it in frustration to get it to move. Bonus. Trying to clean cobwebs off the ceiling or dust from vent covers is also an ordeal. The hose is simply not long enough nor flexible enough. Just love that the machine rights itself. Bonus. Well, we're going to try yet another vacuum to see if we can find something else that actually suits what it's marketed for. I don't recommend this machine if you have long haired dogs (or kids) or any carpeted surfaces.

Great suction, but blows more away out the back, heats up room temperature and when emptying it’s had to close barrel you think is closed then try to put it back and explode creating more mess Is hard to navigate Show details

Flawed design. Dust collector opens randomly. Do not buy – The vacuum does not have many problems with suction or pickup, the motor is pretty strong. The design of the dust cylinder is completely flawed though. When I'm trying to detach it from the machine to clean, it randomly opens, spilling dust and rubbish all over the floor. A typical example of engineering solution to a problem that did not exist:… Read more

previous models had a non-opening plastic dust collector that was reliable and easy to empty. The design of this machine is fundamentally flawed; do not buy. I will be returning mine to the point of purchase.

Glyn C – I brought Dyson machine from Myer Liverpool on 14th Sept 2022. From the very next day, I noticed the collected dusts were sticked on the middle moter instead to store at the bottom of bin collector. After contacted Dyson customer, I was told to wipe the moter to avoid the issue, however the problem is not fixed. Over a year communication, Dyson… Read more

agreed to repair the machine for air leaking. They provided prepaid Australia Post voucher for returning. In last March, the repaired machine was returned, but the problem is not fixed. When I contacted Dyson again including video, Dyson advised that their technician confirmed the problem was fixed, then went silent despite I sent video to proof the problem. Dyson provides 2 years warranty but not deliver it at all. Dyson vaccum machine is not cheap, I'm expecting the good quality and customer service. Hopefully my experience would help others to think again before buying Dyson.

Dyson The worst ever – Dyson The worst ever This vacuumed is by far the hardest and the worst vacuum i have ever bought It is very hard to drag around the house /heavy to pull and to use I have wasted my well earned money buying this primitive machine I bought this 2-3 weeks ago and have struggled to use it all 3 times The lead is short and have to keep un plugging it… Read more

and plugging it in every room it reaches to do one and a bit rooms at a time Changing the tools is not easy in any way the original tube shaped hover was much better in every way this will be on ebay soon but i think it will be hard to sell even on ebay I WILL NEVER BUY A DYSONEVER AGAIN

I just can't Believe that Dyson actually produced this Vacuum!!! – Well I purchased this Vacuum Cleaner (Dyson Cinetic Big Ball Multi Floor Extra) back in February, 2023. I have to tell you that I can't believe that Dyson actually produced a vacuum cleaner like this one!! It is Terrible!! I have a Dyson Gen5 Detect Stick Vacuum that I use around my home - and it is a pleasure to use. Not the case with this… Read more

Barrell Vacuum!! I purchased it from Dyson on EBay. I bought it mainly for 2 reasons. 1. To use to vacuum my car, and 2. to vacuum the carpets in my 3 bedrooms. 1. Trying to use it to vacuum my car is a nightmare. It never stays upright and always rolling over on it's side. If it hits the power cord it just won't move and you have to tug at it to get it over the cord. The handle design is an absolute pain to use - Dyson put so much into their Development of their products - and they come up with this design?? Trying to clean the dashboard of my car becomes impossible due to this poorly designed handle!! Trying to extend the tube to increase the reach needs help from a weight lifter - another poor design feature. The wrost part about this machine is the excessive cost of all the accessories. They fit in one way only and this is like a jigsaw. Definately not designed for an older Australian User.

2. I have tried many times to use it to vacuum the bedrooms in my home. It's like having a workout everytime that you use it. It requires so much pressure and does not "Glide" over the carpet like it should. My carpet is low pile so it shouldn't be an issue but it surely is!!

Without any exaggeration, this is by far the worst Vaccum Cleaner I have ever owned.

I am so disappointed with Dyson. I honestly can't believe that they produced this poorly designed and very frustrating vaccum cleaner!!

Buyer Beware. Purchase it at your own risk!!

Does Dyson offer Great Customer Service? Well I will wait and see - and then report back to you!!

Thnaks for reading .......

Not ergonomic – This vacuum does the job in terms of removing dust and debris from various surfaces. But the ridiculous handle design has given me the worst RSI. I'm in so much pain after using it only twice to vacuum my 3 bedroom house.. I couldn't even cut slices of cheese after damaging my wrist vacuuming in such an awkward position. A friend of mine… Read more

experienced similar and now has a lump on her wrist! There were other issues, like the flimsy extendible tube and the bulky head. But the pain from holding the handle is enough for me to get rid of this machine. So disappointed.

Disappointing – We have had this model's baby brother for a long time until the handle trigger cracked and duct tape was successfully used to repair. We replaced it with this Big Ball model, expecting the same or better performance. Wrong. The main body does not roll, you have to drag it behind you. Fluff and lint on carpet has to be picked up after you have vacuumed the area. Hopeless. I do like the easier chamber emptying feature and the quieter motor. Show details