Deep Dream Premium
Verified139 reviews
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- I never got used to it!
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- Very Hard
WARNING!!!! Be warned about dealing with E-Living Furniture for purchasing a Deep Dream Mattress!!! They offer a 'risk free 100 day trial' and if you aren't happy 'return it and we'll refund it'. I tried, but am told there is no refund, only store credit. They only refund if you return within 30 days, however interestingly they won't accept a… Read more
refund if returned within 30 days as you need to trial the mattress properly. Emails to e-living furniture office where hacked & a scam reply requesting credit card details was received - they don't know how this happened. Their guarantee wording is clearly designed to mislead. Have reported to Consumer Affairs but be warned !!!
I’ve been using the mattress for the last six years and recently had a minor issue. I contacted the ELiving team, and they handled everything in a truly professional manner. After meeting all the requirements, they replaced the mattress without any hassle. It’s not only one of the best mattresses I’ve owned, but also one of the best customer… Read more
service experiences I’ve had. A big thanks to Sherwin and the team—wishing you continued success in your business. Highly recommended, and I’ll definitely be shopping with ELiving Furniture again! Thanks
Funny that I got an email from you with the subject ‘how’s your new mattress?’ I can’t tell you as I haven’t got it yet. It’s been sitting at the couriers (your courier that you chose) warehouse for nearly a week. I emailed the courier - nothing. I emailed you guys and there isn’t any urgency at all. No response to my last email. Service is… Read more
absolutely shocking. The couriers you chose is awful. Non responsive/ no care. I read up on their ratings and it’s terrible as they just leave the items at their warehouse for weeks. Yet, you still use this courier.
I was going to buy more bedroom items for my bedroom but after this experience, I will not be anytime soon.
As an example, I ordered sorting from China a day after I ordered the mattress. I’ve got those items and still nothing from you guys which is in VIC. Pretty average.
I will be putting further reviews online.
Reviews with attachments
Quality mattress – The mattress is great l wake refreshed it's like sleeping on a nice cloud with good support . The email customer service was great too, though l am a bit disappointed with customer service over the phone as l never got to speak with someone and l did try a few times but no one was ever available unfortunately, this needs to be improved.
The best value and quality you can get – One of the best value and quality mattress I’ve purchased. As compared to some of the big brands that’s more expensive and not close to to the same quality Show details
Far exceeded expectations – I have struck gold with this mattress. It’s absolutely lovely. It’s deep 34cm and it’s firm and cool. I did a lot of research into mattresses and kept coming back to this one. It has far exceeded my expectations. The price is so reasonable for such quality. I’m very happy and will purchase another one for my second bedroom.
My back pain stopped – Just excellent my back pain stopped, this is just an amazing purchase Show details
Best Affordable Mattress – I am so overly impressed with my Deep Dream mattress. I received it on Thursday last week and have been having the most amazing night sleeps since. The mattress is not overly firm and I feel like I am not moving as much in my sleep, however the mattress is quite high so as a 5'2 female with the mattress on top of my bed frame I am struggling to… Read more
get into bed. I haven't had a chance to try out the partner disturbance with my partner yet but I am fully prepared for him to absolutely love this mattress. I had my previous mattress for around 10 years prior to buying this mattress and I was prepared for it to take months for me to adjust to the new mattress but besides the height I seem to be adjusting well within just a few days. I also had a wonderful experience shopping through Lifely however their courier could be improved.
Positive reviews
I have been really impressed with my mattress overall! As a first-time buyer, I was a little unsure of what to expect, but I’ve been sleeping like a baby lately. It’s incredibly comfortable and supportive, giving me the perfect balance of firmness without feeling too hard. I don’t have any neck or back issues, but I can definitely feel the support… Read more
it provides, especially when I wake up feeling refreshed and without any discomfort.
The mattress has held up really well too. If I could wish for one thing, it would be that the mattress were just a touch softer more like a cloud, but I’m thinking that their other range - plush mattress - will maybe fit my preference a little more. Overall, though, I’m really happy with it, and I’d definitely recommend it to anyone, especially first-time buyers! Plus the box that it came in has a wheel so makes it super easy to haul from the lobby to the unit haha.
Good price for a quality mattress – Mattress is as described. It is firm but very comfortable. Although carrying it in was very heavy and the delivery option was not the best. You can’t choose times and dates. Other than that a fantastic bed which is a cheaper option than Ecosa or Koala
Dreaming Deep – I ordered a mattress, oh what a sight, A king-size Deep Dream from Lifely is where I'm at, tonight! My husband will ask, where did she go? You'll find me cruising on my new mattress throne—oh, hello! I’ve slept on my old bed for way too many years. Sleepless uncomfortable nights, goodbye to those fears. No more tossing & turning, no more stiff… Read more
back. A dreamy bliss new mattress, i'm never looking back.
It's soft yet firm, the perfect blend, A dreamy slumber - it’s heaven, my friend! Like a cloud that hugs you, gentle and light, I’ve never slept better, not even at night!
The Deep Dream is magic, yes it’s true, I wake up refreshed—feeling brand new. So if you’re tired of those sleepless nights, Get Lifely’s Deep Dream, it's an absolute delight!
Negative reviews
Terrible – Waited over 3 weeks for delivery. Contacted Lifely with slow responses. I was forced to purchase another mattress as I couldn't go without any longer. Ignored when requested refund. Issue still unresolved.
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No good in the long term – I really don’t understand how this mattress has such good reviews. I’m assuming people are writing their reviews not long after purchase. I found it very comfortable for the first 6 months but 18 months later it’s sagging in the middle. The memory foam is no longer doing its job. I can feel the springs and it’s super hard and uncomfortable. It’s also ridiculously heavy. I would not recommend. Show details
Terrible Customer service which lets down the experience – Item hasn’t arrived yet as Lifely has given the Courier the incorrect delivery address have tried for over a week to contact Lifely via email and phone and chat and have had no response. Their Customer Service does not exist. Very disappointing. Show details
Recent reviews
Feeling good in the morning – I purchased this mattress because, I have been getting back pain for years. I have noticed that after sleeping on this mattress, it supports my lower back and shoulders. I have been staying asleep, not waking up a few times each night.
Amazing – Not going to lie the best mattress ive ever come access its so so comfy and beautifully layered. I sleep like a baby especially being pregnant with back issues it has completely gone its so supportive and durable! Thank you for designing an amazing mattress
Worth every penny – Its really comfortable but its not as firm as I expected since the name is "Super Firm" but I can't complain much for the price I paid. Very Happy with this Product. Show details
A great night’s sleep – Product arrived in a reasonable time frame. The unboxing process was simple, and after we let it set for the required time frame, we had our first night sleep on it. The bed was extremely comfortable and firmness provided support for my back. Highly recommend this mattress, great product. Show details
Green tea mattress – The mattress is comfortable and very supportive, i particularly enjoy the no partner disturbance and am sleeping better as a result. Great value for money, better than I expected! Shipping however did take quite a while so don't expect it in a hurry Show details
Great soft mattress in green – Great mattress, extremely comfortable and snuggly. The box is heavy and it does weigh a bit. So may need 2 people. This is the 3rd mattress we have purchased of this brand. Both kids and teens love them. Show details
Brilliant decision – I am so happy about the time it took from the order to process & the time to get delivered. I bought 2 x Queen Mattresses & both are fantastic Show details
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Mum gives it 5 gold stars ⭐⭐⭐⭐⭐ – My mother has polio (from birth) and has started to find it difficult to sleep as she is getting older with her continual muscle wastage. Her old mattress was a starting to give her leg and hip pain, along with frequent migraines. So I bought her this mattress with hopes it levitate some of her polio symptoms. So far (its only been 2 days) she has… Read more
found the soft Dream sleep, queen mattress amazing so fingers crossed her health journey will improve. The price point was pretty good since I purchased the Dream Sleep during Black Friday sales.
Better then Koala – I tried a few matress , including Koala matress. I have had the best sleep on my deep dream mattress.. I definitely recommend this matress, it was perfect for me and my bad lower back..
Great mattress for the price! – The bed is how I wanted it to be, nice and firm. It's great for my back and my partner enjoys it. The delivery was also flawless and quick. Show details
Very disappointed – I still have not received my order. I ordered my king mattress over a month ago expecting fast delivery as advertised. There became a delay in stock which pushed my delivery back a couple of weeks. I was provided with a $20 gift voucher for my trouble but that doesn’t help at all because all I need is my bed. Once it was finally in stock and… Read more
picked up for delivery it has made an attempted delivery to the wrong address is a completely different suburb and now it has been sitting at the depot in that town. I contacted the delivery company and they stated that the consumer had provided them with the wrong address and after trying to contact them multiple times to correct the issue they have not been able to contact anyone. I have tried contacting lifely as well and same result. The fact that I have received a “review of purchase” is a clear indication that I should of had my order should be well and truely delivered. I am 39 weeks pregnant and due to have a baby any day now hence why I ordered this mattress over a month ago to allow for enough time. I have ordered from this company before and loved my mattress that’s why I ordered another one. At this stage I will not be recommending anyone to purchase for this company. I’m extremely disappointed and expected a better outcome.
Great Mattress – We received our mattress, once unboxed, we let it set for the required time. Once ready, the mattress was extremely comfortable, definitely recommended. Show details
Comfy comfy comfy cannot recommend enough, we absolutely love it – Excellent mattress!!! Very comfy, super plush. Super happy! We have upgraded and so happy with the product, Show details
Great Support, Slightly Delayed Delivery – I recently purchased the Deep Dream Super Firm mattress. Delivery took a bit longer than expected—around 10 days from when I placed the order—but the wait was worth it. The mattress provides great support and feels sturdy, giving just the right firmness to support my body comfortably. However, I haven't noticed a significant improvement with my… Read more
lower back pain, which was one of my hopes when purchasing a firmer mattress. Overall, it's a solid choice for those looking for strong support, but those with specific back issues may need to explore additional options.
Happy Purchase – Great mattress! I purchased the super firm version, and it comes with an impressive 20-year warranty. While the edge support could be better, I’m satisfied given the price I paid. Show details
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