The customer service online was excellent. I wanted to ask some questions before ordering a d they were so helpful and then helped me process my order and select a delivery date 2 months ahead of my order date without any issues or hassle.

Staff member assisting me in my purchase and arranging the delivery was delightful and made the process seemless. Products were of great quality. I did have some assembly to do but it was easy.

I was satisfied with the online store. I had trouble with shipping arrangements so I asked the online chat for help. The person that responded to my query was amazing. He was friendly helpful and patient. He sorted out my problem and I was able to purchase the products I wanted. Thank you.

Albury Staff are lovely so helpful and genuine the current manage a gentleman is very helpful and I remember the females name Di were so great I love this store so many well priced products I went in for one thing and spent $3,000

With online purchase of desk lamps, communication via email with Saije was very efficient and helpful. Saije responded to my emails quickly and addressed my requests with great service.

I ordered a bookshelf online and was contacted regarding delivery, I asked for a specific request and a very helpful member of staff contacted me immediately back and arranged to have my request arranged.

Early Settler has amazing products and brilliant staff.

I had numerous questions. All were answered very quickly. And the customer service staff are more than helpful. All too often with online shopping this is not the case. A very pleasant surprise.

Online store easy to navigate.
Would have liked to see a larger range.
Haven’t received item yet can’t comment on quality yet

This gorgeous chair was a delight to discover on the NEW section of Early Settler. It’s perfect in its size for a spare room or occasional chair. So easy to put together and exceptional quality

Ordered a bookcase in Sept hoping to have it by Christmas. 10 day wait as per website. After 3wks I emailed, eventual reply was that it wouldn’t be in until Christmas Eve. Still nothing, no updates, tracking or contact. I expected better

I’ve bought many items from Early Settler over the years. This is due to a great range, reasonable prices (and great sales prices), accessible stores/pickup locations, and also great customer service. They’re always friendly and ready to help.

I purchased 2 Marly Occasional Chairs from the online store. The product didn't go together properly. Both chairs had problems with ill-fitting tenon joints and fixings screws that wouldn't tighten properly.
Follow up to get a replacement or my money back was in vain. The delivery store said that it was an insurance issue ( inferring it was out of their hands) I then received an email saying my case was closed before resolving anything with me. So I'm left with 2 faulty products and no refund.

Still waiting for a cushion ordered in early October, can understand delays but 10 weeks is a bit much. Finally item was dispatched and now apoears to have been lost by the courier. Consultants are polite but have not resolved problem. NEVER AGAIN. This experience has really put me off buying from Early Settler.

Rex and Wendy were so friendly and personable. They knew all of their products, listened to what I was wanting and even gave fantastic suggestions for my home decor. They made the transaction so easy and I can’t wait to get my beautiful new couch! 5 stars!

I have not received my delivery, it has been delayed twice. What makes this a positive review are the people involved. I actually feel that Saige cared that I was feelimg anxious. the response was efficient. positive and encouraging. If the product I received is as good as the service then it will be 10/10.

store at East Gosford superb on every occasion - Jess from head office wants to charge me 20% cancellation fee for a items of very poor workmanship.

Professional and Friendly Staff Members, Great Online Customer Care Team. Nice Quality Products and a large range to choose from. Store is easy to navigate and enough parking right out the front.

Very satisfied, better quality than I expected. Exactly what I wanted. Easy to find online and arrived quickly. Thank you