1 photo
Early Settler
3.8 from 919 reviews · View Statistics
Listing monitored by Early Settler

Reviews

  • Product Quality
    4.2 (362)
  • Return Claim MadeYes (55) · No (391)
  • Warranty Claim MadeYes (36) · No (411)
  • Product Appearance As advertised (295) · Not as advertised (47)
  • Shipping
    3.3 (48)
  • Customer Service
    4.2 (264)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Such a waste of time

published
Product Quality
Shipping
Pam
PamSouth East Queensland, QLD
  • 5 reviews

Sanctuary lounge/day bed and Antigua dining set

published
  • Thumbnail
  • Thumbnail
Product Quality
Customer Service
Early Settler
Customer ServiceEarly Settler

Other Furniture Shops

 
 

0.0
(1,234)

Excellent customer service

published

I wanted to thank Hugh for his exceptional customer service with an issue that I had. Two of our dining chairs arrived with damage however Hugh was most helpful in organising replacements and explaining the process. He made it so easy and stress free. Thanks Hugh!

Product Quality
Incentivised Review No
Early Settler
Customer ServiceEarly Settler
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Early Settler

Furniture Shops

Find out how Early Settler compares to other Furniture Shops

Know better, choose better.

Compare all
Gregory
Gregory
  • 3 reviews
  • 4 likes

The "Too Early" Settler

published

Do you like taking delivery of furniture at 7am? Is taking phone calls from delivery drivers at 06-something-something your cup of tea? Then you're in luck! Early Settler has a policy of delivering furniture at 7am. Want it later? Sorry, they can't help. Looking for a sleep in? Not with these guys. Got to get the kids off to school? Nope, you'll be busy shlepping furniture around. Want customer-centric service? Uh-uh, you'll get it when it suits them.

Shipping
Incentivised Review No
Early Settler
Customer ServiceEarly Settler
Gregory
Gregory

Great service

published

Wasn't sure about postage as I am in a regional area so went to help chat. Guy was really helpful, and organised an invoice direct to my email made it so easy, I've never shopped at early settler before but definitely will again. Looking forward to receiving item.

Shipping
Incentivised Review No
Early Settler
Customer ServiceEarly Settler
longreefbeach
longreefbeachNewcastle
  • 13 reviews
  • 22 likes

A company that honours Consumer Law

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
Product Quality
Incentivised Review No
Product Appearance As advertised
Early Settler
Customer ServiceEarly Settler
JLA
JLAGreater Melbourne (Outer), VIC
  • 14 reviews
  • 12 likes

Service that surprises

published

Purchased a lovely desk chair but when I opened the box, one part was missing. I thought it would take months chasing. One contact and the part arrived a few days later. This is the kind of service and goods that makes shopping a joy.

Product Quality
Shipping
Early Settler
Customer ServiceEarly Settler
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Early Settler

Danielab
Danielab
  • 2 reviews

Its rare to get genuine caring customer service that's efficient, accurate and caring.

published

Due to our circumstances changing with CO19 we had to change our order. Within 24 hrs of contacting the online customer service help line via email staff had offers us a great solution. The response we got was caring and efficient. We will be back to order more items from Early Settler in future. We felt supported and safe. Very rare in truly crazy times. Thank you so much Daniela

Incentivised Review No
Return Claim MadeNo
Early Settler
Customer ServiceEarly Settler

Other Furniture Shops

 
 

0.0
(1,234)
Hollie
Hollie
  • 2 reviews

Incredible Customer Support

published
Product Quality
Incentivised Review No
Early Settler
Customer ServiceEarly Settler
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Early Settler

Furniture Shops

Find out how Early Settler compares to other Furniture Shops

Know better, choose better.

Compare all
Kylie McLean
Kylie McLean
  • 2 reviews

Absolutely wonderful service

published

A lovely team to deal with. Thanks you for your service. We will definitely deal with you again in the future.

Product Quality
Incentivised Review No
Early Settler
Customer ServiceEarly Settler
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Early Settler

Elizabeth
ElizabethGreater Melbourne (Inner), VIC

Excellent

published

Kelan. Online Customer Service 20 July 2021
Such a breath of fresh air to be greeted by Kelan on the online chat. Been looking for a product I purchased couple of years ago from this store. Kelan took the initiative to look up on my purchase history and found the item name and description. Also followed up on my prompt to look for availability storewide for this. Unfortunately item no longer in stock, but I would request that the Purchasing Dept look into relisting this. It's the Industrial Style Jett 2 Door Bookcase/Display Shelf
(ID: 156665, 90012584, Anchor Kit Reqd. 1026. It is a clean timeless style that can be coordinated with most design schemes, and will be popular with most discerning design enthusiasts.
Thanks again Kelan!

Product Quality
Incentivised Review No
Early Settler
Customer ServiceEarly Settler

Customer service excellence

published

Great customer relations by the Team. They were prompt and positive in sorting out my query with a very satisfying result

Product Quality
Shipping
Early Settler
Customer ServiceEarly Settler
Julie Cavallero
Julie Cavallero

You're welcome. In the current climate of covid and online shopping, it's so important to communicate and considerate.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Early Settler

Great service

published

I had trouble with checking out. Customer service helped me with it all. Pete was fantastic and sent me all the links I needed.

Shipping
Incentivised Review No
Early Settler
Customer ServiceEarly Settler

Great customer service

published

Great products and Great customer service... very quick to respond to emails and resolve any issues that are brought to attention!!

Product Quality
Shipping
Early Settler
Customer ServiceEarly Settler
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Early Settler

Other Furniture Shops

 
 

0.0
(1,234)
Kira
KiraMetropolitan Adelaide, SA
  • 2 reviews

5 Star Customer Service

published

Whilst looking for a new bed frame and side tables, I had the pleasure of having Marissa getting in contact with me to assist. She helped with checking colour matches of furniture that wasn’t easy to see online and helped with options to secure really competitive prices whilst being able to have change of mind protection if I didn’t like the items I picked when I went in store to view in person. I couldn’t have felt more supported in my shopping experience!

Incentivised Review No
Return Claim MadeNo
Early Settler
Customer ServiceEarly Settler
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Early Settler

Furniture Shops

Find out how Early Settler compares to other Furniture Shops

Know better, choose better.

Compare all
Read more reviews - page 2

Questions & Answers

Chelsea M.
Chelsea M.asked
Early Settler

Is there such thing as buying slip covers for the slouch couch at all?

2 answers
Early Settler
Customer ServiceEarly Settler

Hi Chelsea,

We can certainly see if we can help you with this? What is your email address so that we can discuss this further with you?

Marissa.

Chelsea M.
Chelsea M.

Chelseacraig_1@hotmail.com

Alex
Alexasked
Early Settler

If I buy a new bed from early settler, will you remove the old bed?

2 answers
Early Settler
Customer ServiceEarly Settler

Hi Alex,

Generally we don't but I am happy to help you find a courier who can do this for you! What state are you in?

Kind Regards,

Marissa.

Alex
Alex

Thanks for your offer Marissa, but I might just use the hard rubbish collection.
Regards,

Committee Member O.
Committee Member O.asked
NSW, Port Macquarie

Do you have archer bed in store to view

No answers
See all Early Settler questions

Get an answer from our members and Early Settler representatives

Early Settler

Details

Compare all 54 Early Settler
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Outdoor and SofasBedroom, Dining, Living, Outdoor and SofasBedroom, Dining, Living, Outdoor and SofasBedroom, Dining, Living, Outdoor and Sofas
Compare all 54 Early Settler
Visit official website

Other Furniture Shops

Previous
Next
See all Furniture Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.