My partner and I obtained finance for our first home in August 2020. We were at our wits end by the time we came to Easy Street, as we had spoken to several lenders and brokers already who were unable accommodate us due to some of our arrangements being 'outside the norm'.

From day dot, Ben at Easy Street provided exceptional attention to detail and service. He was extremely knowledgeable and was able to advise the best product / arrangement for our circumstances. Ben kept us regularly updated on the progression of our application, and answered any questions we had in detail.

We were able to able to buy our dream home, well within our repayment capacity thanks to Ben / Easy Street. Highly recommended.

Mortgage application process was speedy. Narelle was very helpful throughout the process. Great rates as of late 2020. Smartphone app is simply laid out and does everything we need. Would recommend.

This is 2nd time I have dealt with the loans section and both times the customer service has been excellent. It is a pleasure to actually speak to a person and have the process explained. The rate is better then other big banks and there is no monthly accounting fee. Emails are replied to promptly and usually with a follow up phone call as well. I have also previously called the call centre and you get to speak to a person (not an automated message, which disconnects) and the staff are very helpful.

Excellent attention towards customers in terms of care and service. I applied for a personal loan and the entire process was smooth and professional. Steven especially was extremely helpful in guiding me through and I would highly recommend their services.

Sabina greatly assisted me in the loan application and approval process

I am very satisfied with the rate that I received which is greatly by far much better than ANZ rates

My experience with Easy Street is just but great

My wife and i have been dealing with Simon and can say he has been a great help with us getting our loan.
I have been with ANZ for 35 years but they were no help at all and there interest rate was double what Simon got for us. I am now closing all our ANZ accounts and opening with you.

Our Easy St representative Jeanette, was very friendly and down to earth. She didn’t give us the sales pitch and stressed that we didn’t try to loan beyond our means, which we really appreciated. Highly recommended!

Came across this site by accident through NSA and Auswide Bank. The service and guidance provided by Simon was quick and excellent. The only issue was a charge for a late payment which I have chased up and had adjusted.

Narelle was unbelievably helpful throughout the whole process. It was easy from start to finish. Nothing like what friends have reported when trying to secure mortgages form other lenders. Low interest rate and fee's. Really happy with our decision to go with Easy Street!

Very happy with her helpfulness attitude and perfect example of high standards of customer focus that's she presented today with my enquiry thank u very much for the experience. I don't normally do surveys but was worth mentioning my experience today with her great attitude to help

We refinanced from NAB to Easystreet. Jeanette was so helpful and called us regularly to keep us updated. We were really unhappy with NAB and dealing with Easystreet has been a breath of fresh air.

Please consider easystreet for any banking requirements. Jeanette the superwoman in the home loans department is exceptional a very supportive and kind lady , please ask for her as I bet you will again start trusting best customer service experience

Excellent service, Amy will be impressed!! Perfect for me thanks for all the help guys! More company’s like you need to be on hand, I’m so glad that I heard all about your low interest before committing elsewhere, i will speak to my employees and let them know as soon as I canno hidden expenses and I was completely satisfied, when my partner arrives from her distant self isolation she will so pleased

I cannot emphasise enough how helpful our loan specialist Jeanette was throughout this entire process. We are first home buyers and were able to purchase our apartment with a 10% deposit. The LMI was extremely reasonable and the loan had everything we were looking for - no ongoing fees, no redraw fees, a 100% offset account that we can access through internet banking, great interest rate, low application fee, everything. It was also amazing to be able to deal with the one person throughout the whole process who helped us through every step of the process (and answered all of our stupid questions without judgement!). Big, big thank you to Easy Street and Jeanette especially. We are so happy that we finally have a home to call our own!

The service was just outstanding, I would highly recommend Easy Street to anyone looking for a home loan. The loan specialist was just so friendly and helped me through every process of the application. It was just a pleasure to deal with Easy Street, I never knew getting a loan would be so easy

No annual fees, no offset account fee, no redraw fee, no Ifs, no Buts. Application and document fee of 800 bucks over a span of 30 years. Osko transfer method on offset account. And the cherry on the top is - lowest variable rate in year 2020. A huge thank you to Jeannette for taking care of my application from A-Z.

Thank you Simon, the for smooth way that you processed my application and then also helped me (when I hadn’t read the emails fully) to set up my online banking. You were very efficient and polite. Many thanks, Natalie