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YOUNG WAN K.
YOUNG WAN K.NSW
  Low Sheen

Terrible experience – I ordered around paint cost of $1,000. After that,I can't contact this company. I lost my money forever. It's my terrible experience and I don't want trade via online.

Susie
Susie
  Eco Living Interior

Terrible scammers – I got my money back by opening a PayPal dispute. If you used a card, contact your bank and request a chargeback. Report them to the ACCC. I ordered and they emailed back very fast. Then...nothing. I called, went to their office, emailed, all to no avail. Show details

Paul A.
Paul A.
  Low Sheen

Terrible business – I placed an enquire with Ecolour,received a positive reply so I placed a $550 order.Six weeks later still nothing but generic email responses,their Fyshwick store closed because of problems with the paint,they take the money but don’t deliver,very unimpressed Show details

Positive reviews

Danielle L.
Danielle L.QLD
  Low Sheen

Love this paint! – We're so impressed with the quality of the eColour paint, and very grateful for the excellent customer service we received. The application is just like every other paint. But it's so much better, because there's no nasty smells, it dries really fast, and it looks beautiful. We slept in the rooms that night, and there was no smell at all. The… Read more

customer service from Nathan was excellent. He always took the time to answer all of my questions, which made the process so much easier, and so much more pleasant. Truly appreciated.

Mallory
MallorySA2 posts
  Low Sheen

Great experience – Customer service was exceptional. Some very helpful advice was provided over the telephone. I ordered online and the paint was delivered to my door (in Adelaide) less than 24 hours after ordering! The paint provided great coverage on the bedroom Walls (2 coats), and had minimal smell on application. The tint was exactly what I asked for. My… Read more

painter initially complained that the paint was too thin (thinner than other conventional brands he was used to using), however he soon got used to the consistency and was able to complete the job to an excellent standard.

Stu
StuQLD
  Satin

Great for people who are sensitive to chemicals – Using to paint doors and trim. Very happy with a paint that doesn’t make my wife feel ill. Customer service phoned us to check the colour before dispatch (pure white, no tint required) Paint arrived within a few days of ordering. Will be using them in the future.

Negative reviews

Lady Luck
Lady LuckQLD4 posts
  Satin

A RIP OFF! They took my money but never sent the product! – I ordered my paint early Jan 2022 and as at mid Feb 2023 it still hasn't arrived! I have phoned both the 1300 number and the Melbourne number with only an automated recorded message asking me to leave a message which I did but no reply. There is no human being answering the phone for this business. I have sent 4 emails asking what is going on. … Read more

For one of those emails I received a text message asking me to send an email! I finally gave up and asked for a refund to which I have had no response and received no paint as yet. This company used to be good. I have bought paint from them before, over the past 4 years with no problem but something has changed. I am not happy at all with this company and I would like my money back. As like many other reviews here, I would not recommend doing business with them.

bbb
bbb
  Eco Living Interior

Paint is good – The paint is good, however it took six weeks to arrive. When I phoned to find out what was happening, my calls were never picked up and phone messages never replied to. After a few weeks I sent emails and did get some 'it's being looked into' replies. In fairness to Ecolour, the delivery delay was the couriers who apparently misplaced the parcel,… Read more

but it was distressing not to have any of my many phone calls to Ecolour replied to, especially when it dragged on for six weeks. Having said that, the paint, which I'm now using is good. Goes on easily, a nice finish and hardly any smell. Later - I put in a 2nd order and it arrived promptly. Very happy with the paint, would definitely use it again.

Robbie
RobbieQLD
  Eco Living Interior
Coverage
Finish Quality
Longevity
Ease of Application

The paint is awesome staff suck – I have now been waiting over three weeks for two separate orders, I paint for a living they where happy to take my money, have of ores my calls I believe its just a guy running a business of his mobile phone, my emails replied to with generic lies, I had hoped to promote this company having used them in the past, I now have two unfinished jibs… Read more

before Christmas and out of pocket big time, won't use this useless out for again even though the paint is good, shocking lack of customer care

Recent reviews

Shell
ShellVIC5 posts
  Low Sheen
Coverage
Finish Quality
Longevity
Ease of Application

awful service. took nearly 3 weeks to arrive and the colour is incorrect – the paint itself is lovely quality and I have used it before. however my experience this time has been dreadful. they state next day delivery. I had a message that the gloss enamel was not available and I would need to take satin if I wanted it the next day. a few days later the satin enamel arrived but not the wall nor ceiling paint... i kept… Read more

being told these were on the way... after a couple of weeks the ceiling paint arrived - in a bucket that has a ridiculously difficult to use lid. another week went by without any sign of the wall paint. I asked for my order to be cancelled and refunded and I went and purchased my selected colour elsewhere. the next day I got a message that the paint was on the way! they were not refunding... the paint arrived the following week but the colour is incorrect - not even close to the colour that I had asked for. I had to go and buy more paint and repaint over the incorrect colour. they wasted so much of my time and my money. I have asked repeatedly for a refund and not gotten any response. I would not buy from them again. there are many low voc options that are fine and much easier to get.

Brad
Brad7 posts
  Satin

Such an ethical company – We're using their paint for our 50's restoration. In this instance, a Cottage Cream gloss for kitchen cabinet doors. Rolls on very smoothly, dries very quickly, zero VOCs, a couple of coats & the result is great. When we want more paint, we'll be coming back to Ecolour Show details

Manuela
Manuela2 posts
  Low Sheen

Wonderful finish with no toxic fumes – Used it on the whole interior of our house. Works brilliantly and doesn't smell bad or have any toxic fumes. We will definitely continue to use this paint. Delivery and phone service was also great. Show details

Bart
Bart12 posts
  Satin

Easy to use – This is a paint that painters will love to use. It is non-toxic and therefore non-smelly which is why most people choose it. But what is it like to apply? I found it a beautiful texture that flows off the brush or roller with ease, and importantly, with few drips. With a properly primed surface you could almost get away with just one coat,… Read more

although I chose two coats just to be certain. It dries quickly allowing for two coats in the one day. I applied the paint in wet areas and a kitchen and it has a nice, not too shiny appearance that is easy to clean. Ecolour is an online store and the service and advice was friendly and helpful. Pros: Non-toxic Easy to apply Thick coats with no show through Cons: The thick coats means that coverage per litre may be slightly less than expected, which didn't bother me at all, because the outcome was so impressive

Paints & Varnishes

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Heiner
HeinerVIC2 posts
  Low Sheen

Met all our expectations – Matt is so knowledgeable and helpful, their next day delivery reliability is awesome and the paint quality is super. And all without that headache causing chemical smell. We highly recommend them! Show details

Maya M
Maya M3 posts
  Low Sheen

Best toxic free paint on the market – After painting 3 bedrooms and an entrance foyer the paint I was really happy with the quality and ease of painting. It was touch dry within 20 minutes. No odour. No toxins. Excellent finish.  Show details

John P
John PVIC3 posts
  Satin

Good paint - try it! – Can said 20 mins touch dry and re-coat in 2 hours; spot on timing; finish was excellent - very smooth and not too glossy; went on easily, especially with roller. Painted change table for baby, so wanted a non toxic paint - very hard to source, so worth the cost and delivery(which was very prompt too). Because I had raw timber in spots I applied an undercoat/primer and sanded between each coat(lightly). Used 3 coats, but 2 would have been enough! Show details

Linus
LinusNSW4 posts
  Verified Satin

Exactly what I needed – I needed a varnish or sealer that was safe to use, ie zero VOCs. That is something that is very hard to find. I ordered some Polyclear Satin from Ecolour. It arrived promptly (I am in Sydney) but more importantly I could use it (I am very sensitive to VOCs), even using it with my head inside a cupboard. It was easy to apply and dried quickly. I am very happy with the result. Show details

Bonnie S.
Bonnie S.TAS
  Satin

Fantastic product and service – I purchased an exterior paint, which was bright red (for my chicken shed). Used it over a white primer. Only had to use 3 coats. Great coverage. Outstanding service too. Show details

Pippa
Pippa WA2 posts
  Satin

Great product and service – We're still midway painting our house with ecolour satin (warm white) the dominant finish. Ecolour staff were friendly when I phoned and answered my questions helpfully. I ordered primer, ceiling white, wet area, trim and exterior paint at the same time. We are painting on new plasterboard so we followed the data sheet instructions (2 coats… Read more

primer, 2 coats . Drying was fast, low odour. The only thing holding us back in finishing painting is needing a babysitter!

Jess
Jess QLD
  Low Sheen

Perfect product for face lifting baby furniture – Eco colour highly recommend. Great customer service, easy transaction, fast delivery. It took about 30mins to apply and dry (after preparing the Baby furniture to be painted) We applied 2 coats of the eco paint. Happy with the product and the results.  Show details

Scarlett
ScarlettVIC
  Low Sheen

Excellent coverage & service – I painted my sons room in a rich toffee colour, one coat and it covered the previous grey shade beautifully, I did the whole room with 1/4 of a 4L tin so I have so much left to do an extra coat if necessary and so much more! The service was excellent, the staff replied to emails super fast and so kind and friendly. I will absolutely never go back to non VOC paint, great price, healthier and great product well done! Show details

Julia
JuliaVictoria2 posts
  Satin

Great product – Used wet area satin to paint laundry. Paint mixes easily and goes onto the walls and ceiling beautifully. Touch dry in minutes ( it was a warm day) and recoated later the same day. 2 coats were sufficient to cover the all evidence of previous colour. The best thing is that there is no smell. Ordered on line, delivered promptly and the tint requested was perfect. I first used this product a few years ago and won’t use anything else now. Show details

Paints & Varnishes

Find out how Ecolour Eco Living Interior compares to other Paints & Varnishes

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Matt
MattNSW3 posts
  Eco Living Interior

Great paint! – We're painting the interior of our house in Tuscan Flat. Some of our walls were painted a dark brown/purple (brurple?) colour and the Tuscan Flat almost covers it in two coats, the third coat is just icing on the cake. We're doing two coats on all other walls and the finish is beautiful and soft. Easy to clean too (we've got two kids under 5) and a damp cloth takes care of most mess.  Show details

Rubiq
Rubiq2 posts
  Low Sheen

Excellent service – Great colour match and super-fast delivery. Couldn't be easier! High quality paint, all with the peace of mind that it is VOC free and asthma friendly. Perfect for interior painting. Show details

Lorraine Kennedy
Lorraine KennedyACT
  Eco Living Interior

Tuscan paint – I have used this paint 10 years ago and over the past few says I have repainted with the same paint and colour. It is a consistently high quality paint, eco friendly and a beautiful finish on the wall. The company is very helpful and delivery is quick. Show details

Geoff Cunningham
Geoff CunninghamVIC
  Low Sheen

Great experience, great product! – I ordered my paint online at 7.30 am, the paint was delivered by 11.00am the same day. Having now used the product, it was every bit as good as Dulux in terms of coverage and evenness of finish. I would highly recommend this product - especially as you have the peace of mind knowing that you are not harming your family and pets with toxic chemicals . Show details

PKelly
PKelly
  Eco Living Interior

Great customer service and product – Ecolour provided great customer service. We were looking for zero voc paint with timely shipping. Ecolour staff answered my questions promptly and the delivery was quick. We used interior paint as well as ceiling white on our home and it looks great! Show details

Lis
LisVIC2 posts
  Satin

Best paint I have used – No smell, lovely to paint with. I have painted my whole house as well as my midwifery clinic. Matt from Melbourne branch is so helpful, I have called him on numerous occasions for color matching, advice or best product for a particular surface. Show details

Jode
JodeVIC
  Low Sheen

Brilliant all round – Ordered the paint on a Sunday and it arrived first thing the next day. Customer service was professional and friendly. Paint is excellent quality, fast drying and no toxic smell. We were able to paint two coats within 3 hours of each other and sleep easily with no headaches afterwards. Will certainly use again!! Show details

Alex
AlexVIC
  Gloss

White Gloss interior – Good customer service and quick delivery As I do have a parrot with wouldn’t like VOC paints and their smells I looked around and this brand popped up Good coverage , second coat will certainly get the job done Just a light smell which disappeared within first hour Was very good on door frames skirts and even the ceiling Good product Slightly… Read more

more expensive than let’s say Bunnings stuff but in my eyes money we’ll spend Will continue using product for future projects

Kirstie
KirstieNSW
  Low Sheen

Great paint great service! – Fantastic service from ecolour, they made the paint colour up perfectly. We painted my sons bedroom pretty quickly and the paint drys within about 3 hours with hardly any horrible paint smell. We needed two coats on the walls to complete the job. I am very sensitive to toxins and usually get headaches from many toxic ingredients in products this… Read more

did not happen with ecolour paint which is perfect! Thanks for great paint and customer service! Paint arrives within 2-3 days too!

Karen
KarenNSW
  Low Sheen

In the process of painting the whole house interior – I'm currently painting my second room and haven't had a single headache!! The paint does have a smell to it, but it's not very strong in comparision to other paints I've used in the past. At our place the smell has dissapated within a day or two and we slept in one room the night after painting it. We're painting white over mid-brown walls, and… Read more

I've found I needed to cut in three times and roller twice for the perfect finish.

I've used wall paint, ceiling white and polyclear (for sealing a floor) successfully so far. I'll be using the trim paint and bathroom/wet area paint in the next few days.

Highly recommend calling if you have any queries as the two people I spoke to whilst choosing products were both super helpful. :)

Sophie
SophieVIC
  Low Sheen

Highly recommended. Better for you, your loved ones and your pets – We used it to paint the interior of our converted motorhome. We applied a low VOC primer to the bare plywood, then 2 coats of Ecolour Low Sheen. It was easy to use and looks great. Our builder will actually use Ecolour in the house we are building. Customer service was also really good and answered our queries before we purchased the product. Best of all, it's non-toxic. Show details

Jules
JulesSouth Australia2 posts
  Eco Living Interior

Best paint for the environment and yourself – Used this paint in a bedroom. Dried quickly and had no horrible smell. Easy to use and took a couple of coats to cover previously painted walls. Ordering online was easy. Delivery was quick and efficient and packed with cardboard - no unnecessary plastics used! Show details

Nic Fox
Nic FoxVIC
  Low Sheen

Great service & paint – Paint was easy to apply. Great coverage & on most walls only needed one coat to go over another white. Two coats over other colours. We painted the entire inside of the house with it. Look forward to seeing how it wears. Really happy with this paints quality, actually better than most as its not toxic! Show details

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