Ecosa Mattress Double

I've had it for approximately 2-3 weeks ago. The mattress has afforded me incredible relief from thoracic spine issues. I use it with adjustable base. I've never had a more comfortable mattress, despite having had quality mattresses previously. Show details ·  1

We have 3 ecosa mattresses now! King, queen and a double. Even bought them for our young children because they slept so comfortably on our one. Have recommend to everyone who's looking for a new mattress Show details ·  1

Great supportive mattress for a teenager and the best part is you can wash the cover. We have chosen the medium firmness but love the option that later we can change it to be a firm mattress. Delivery was quick and simple. Easy to install with simple instructions and a tool is supplied to open the plastic bag quickly and easily. Great mattress for a great price. Show details ·  1

I ordered and paid for a mattress from the Ecosa website on 3 Jan 2026, my order ID is AUOR00795050. We were promised to receive the mattress no later than 12 Jan 2026. However, despite many attempts to contact Ecosa through email or live chat (Ecosa don't have a phone services), we have not received the mattress delivery now which is 4pm 22 Jan… Read more

2026. As a consumer, we can't be forgotten after we made the payment. We need Ecosa to give us a solution for the goods we fully paid for and are seeking compensation for wasting our time and creating anxiety. I will be filling a credit card chargeback for goods not received tomorrow morning, and seeking 20% of purchase price for my compensation according to ACL.

The delivery and customer service around the delivery was poor. I was unable to confirm a less than 4 hour time frame, despite this being promised by the sales associate prior to purchase. On day of delivery the delivery was further delayed. This meant an 87 year old man was waiting all day, stressed. There did not seem to be empathy for this shown by the person on the chat line. Phone number goes straight to an answering service Show details

Previously purchased a king loved it, had zero issues. Recently purchased a double on the 29th November and still not received. Getting excuses from the freight company and lip service from ecosa. Request reassignment to a new courier which were ignored. Should have gone Koala or Emma. Not happy!  Show details

I have been living with a back sore for sometime and was in search of a good mattress. Since ecosa, i haven’t experienced back ache at all. It is amazing and all worth the money. Show reply

Packaging was pretty banged up. minor dent on headboard. Setting it up was easy. The absolute masses of unrecyclable foam are filling my house. Seriously how do I get rid of it? Show details ·  1

This is the second time I've purchased an Ecosa mattress. It came in a box that was delivered straight to my apartment door. I was so happy with this service as I wasn't sure I would be able to push the product to my place with an injury. Mattress was easy to get out of the box and unroll onto my bed. This mattress is so comfortable. I don't have any back issues or pain sleeping on it. A reasonable price too! Show details ·  1

The mattress is the best mattress I have ever bought and over the years I have had a total of about 5, I recently had a Hip Replacement and it has been fantastic with the hip, easier to lay on the hip with this mattress, it also helps me back which I also have lower back pain. I would recommend this mattress to friends. Theresa Show details ·  1

Comfortable helps back at night when turning. Still getting used to rising up out of the plush. I’m getting deeper and more sleep although insomnia still visits. Retained shape and gives comfy support. Show details ·  3

This was the third mattress we have bought from Ecossa, this one was for my son. He absolutely loves it and has been sleeping so much better since getting it. Delivery was very quick as well. Show details ·  1

Bought a mattress for my daughter as I love my Ecosa mattress. Unfortunately the one she chose was too soft for her but Ecosa exchanged it for a firmer mattress. The customer service was great and I love the fact they donated the unwanted mattress to the Salvos. It was an easy process and my daughter loves her new, firmer, mattress. Show details ·  1

I bought the softer mattress and it is the perfect firmness -- like a cloud and yet still supportive. Love that is is delivered in a box. Would never buy any other brand but ecosa again. Show details ·  1

Chose the plush top and was not disappointed. So comfy! Show reply

Best mattress I’ve ever had and is helping with my back pain. I’m sleeping better. It was also easy to unpack and set up. Thank you. Show reply

I ordered an Ecosa Mattress on 14 November 2025 on-line with an advertised delivery of 5 business days. I have guests arriving from overseas and we need an extra bed to accommodate them. I received an order confirmation from Ecosa, with an email and a tracking number. However, since placing the order, the website has not been operational and… Read more

delivery cannot be tracked on-line. Ecosa [EMF as their courier] attempted to make a delivery 22 November without providing any visibility (no email notification, tracking system not operable, no sms or call). As no-one was home to receive the delivery, the were unable to leave the goods. Since then, I have phoned, emailed, communicated with their chat bots, trying to arrange a revised delivery date. There has been very little clarity and finally I was advised that the delivery was due today, 6 December, the day my guests arrive. I was asked to stay home to wait for the delivery. Despite their promises, and multiple calls to ask for a progress update as I was still not ale to track the delivery, it has not arrived. My guests have nowhere to sleep. It has been very difficult to communicate with Ecosa and transparency has been limited. Please think very carefully about purchasing from them as customer service is poor, communication ineffective and frustrating and I am still waiting.

The hard mattress is perfect. Only downfall is the fact that the softer mattress is on the bottom which means the ends aren't solid. Otherwise sleep is relaxing and deep. Show details ·  1

Mattress was a little firm. The support team was amazing in providing a resolution. Show reply

Great mattress with the perfect firmness. Hopefully it will last a long time. Show reply

2nd purchase, comfortable and fast shipping .recommend to give it a go Show reply

Beyond pleased with this mattress! Purchased the plush edition and it is extememly confortable whilst providing all over body support. I have a sore back most mornings and laying on this mattress I wake up without pain. I will be purchasing one for the queen bed! Show details ·  1

It's a comfy mattress and I would say the firmness matches the description. Show reply

I chose the plush version. After trying different settings for a few weeks I have settled on plush/medium. Coming from a 20 year old tempur mattress this is a dream to sleep on. Can't recommend these mattresses enough. Show details ·  1

Had a really bad upper back pain for about a month, bought ecosystems mattress within two weeks the pain was gone and I'm finally getting a good night's sleep, highly recommended. Show details ·  1

Ecosa mattresses are great quality and value for money. Delivery is fast and convenient. Show details ·  1

Awesome mattress, I have purchased many Ecosa mattresses for my family. Show details ·  1

Happy with the mattress, it’s very firm as I wanted and I like the adjustable options. Show reply

Super comfortable. Good quality. Love that it comes with additional lining to protect mattress Show reply