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Ecosa Mattress Double
Heaps H.Greater Melbourne (Inner), VIC
Terrible and not worth the money
I hope the government does a thorough check on these expensive mattresses of yours as they seem to be used and not brand new. I don't believe they are genuine and i believe they are sending in mattresses that are used or not in good quality. Terrible terrible terrible. Please beware I do not recommend
Purchased in October 2019.
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AaronSydney, NSW
Not so happy
The mattress is supposed to be softer on medium firmness and it’s still rock hard because I’ve had it for over 100 days but only slept on it for abit over 2 months they wont refund and take it back , very professional from this company
Purchased in July 2019 at Ecosa for $800.00.
2 comments
You don’t care because you don’t wanna lose money but you’d rather send a mattress softener for a discounted price.
You guys are ridiculous
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Louis L.Victoria
HORRIBLE 100 DAY RETURN
Bought mattress in their end of financial year sale. Got it a month later as i set a different delivery date (had to get rid of old one). Slept on it for about 2 weeks, hurting my shoulder and back - it's firm as heck. Tried soft setting, a mattress protector and all the other things they emailed me to try. Wanted to just refund it and get my money back to buy a proper mattress.
HOLY COW now thats when the pain began. I'm not sure what arrangement ECOSA has with the Salvos but they almost tried every conceivable possible thing to reject accept...Read more
ance of the mattress for a refund. There were literally 2 strands of hair on it and the driver refused it (got a picture). And the other time a "stain" due to me having to move it to the front of the house so the driver can grab it without knocking over everything in my house. FYI. I used 2 mattress protectors, bed sheets from Kmart, a mattress topper of my own and i had it plastic wrapped for the driver. The so called stain came off with a dry cloth cloth. They really try every possible method to not pick the damn thing up so they dont have to process a refund. There's about 3 weeks left before my 100 night trial ends (not sure if it starts from date of purchase or delivery). Maybe theyre trying to delay it so they can say it's pass the return period. TLDR: Avoid this mattress - they will do everything they can to not refund you. Will update for rest of refund process.Purchased in August 2019 for $750.00.
1 comment
Ecosa R.Ecosa
Hi Louis,
We can only imagine how frustrating and inconvenient what happened was. This is something that we would not want anyone to experience. We appreciate your feedback.... Read more
We don't resell returned mattresses and we donate them to charity to help less fortunate people. Because of this, we also need to make sure that all donated mattresses are clean and stain-free. We apologize if there has been a miscommunication with the people who are supposed to collect your mattress. We will definitely raise this with them and make sure that we prevent them from happening again. We apologize for the inconvenience. Can you please send us an email to support@ecosa.com.au so we can follow-up your refund?Similar opinion? Write a review on ProductReview.com.au!
Good overall mattress
Same day delivery and 3 options to choose firmness levels great it's been a month happy so far had to change the settings which took like 10 to 15 mins but it's all good
Purchased in April 2019 at The CPAP Clinic Physical store for $800.00.
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NolaCentral Queensland, QLD
- 2 reviews
- 1 like
great decision
I was quoted $4000 for a memory foam mattress so decided to try ECOSA... best decision ever made. The mattress is comfortable, supportive and since having it, I don't have to heat pack my back in the mornings.
It felt a little firm at first but it actually supports my body better that way and there is no partner disturbance.
Purchased in February 2019 for $800.00.
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Longer and better sleep
I can sleep for longer every night and I notice the sleep quality has improved. We had the mattress for half year and we will highly recommend this to everyone.
Purchased in July 2018.
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Robin
- 3 reviews
- 5 likes
It's ok
It's ok. But not as firm as what I expected. We prefer a firm and supportive mattress. Overall, the quality is ok. It depends on what you'd like. If you like soft and comfortable, this mattress is ok.
1 comment
Ecosa R.Ecosa
Hey Robin,
Thanks for your review! We are sorry that you did not find our mattress firm enough for your liking, we hope you had an opportunity to trial the firmer setting :)
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Comfortable, good quality and delivery time
My partner and I loved the feel of this mattress straight away and have enjoyed some great nights sleep on it so far. The mattress is great quality. The support I received from customer service was great, as well.
1 comment
Ecosa R.Ecosa
Thanks for your review Priscilla! We are glad to hear you are enjoying our mattress! Happy sleeping!
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Fantastic night's sleep
I have a bad back and a good supportive mattress is imperative. The ecosa is firm but has a softness about it that is a dream to sleep on. I am not waking up with back pain and I feel rested after a good night's rest. I am not tossing and turning as I used to and it is just so comfortable. Highly recommend this mattress.
1 comment
Ecosa R.Ecosa
This is great to hear! Thanks for your review Jay! Happy sleeping :)
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Absolutely perfect!!
Since getting my mattress I don't wake through the night with my legs aching and when I wake of a morning no aches in my back. Love my mattress. Best purchase I have made.
1 comment
Ecosa R.Ecosa
This is great to hear Caz! Happy sleeping!
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PickelzAU
- 3 reviews
- 5 likes
- Verified purchase
It may be a 5 star.....
I've just abandoned a ten year old sprung designed mattress with matching sprung base, herein lies the comparison;
The former mattress was comfortable but slightly soft for my tastes. Moving to the ecosa mattress is a very different experience. Firstly the lack of bounce that is associated with sprung mattresses is gone, the initial impression is like landing on a padded sack of wheat, but don't let this deter you. After settling in, I was surprised and delighted with the comfort and support the ecosa mattress provides. It feels deceptively h...Read more
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ChellTweed Heads
- 2 reviews
Great product - speedy delivery
The mattress is firm but I like the fact you can adjust this. Delivery was sup quick and the process very simple. Very happy with the entire process. Will take advantage of the 100 day trial (which is also pretty cool) should it not be right for my son, however so far so good!
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- Verified purchase
Great
I did find this mattress quite firm to begin with after sleeping on a spring mattress, however, I was able to get used to it quickly.
I find this mattress is very good at keeping cool.
I have noticed A slight indentation on the side that I prefer to sleep on after 8 months of sleeping on it..
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Review collected in partnership with Ecosa
Moe NAU
- Verified purchase
Absolutely amazing
I’ve been using my ecosa mattresss for over 2 years now, I haven’t had a bad nights sleep since I purchased it. It’s supportive and hasn’t given way in the over 2 years since I’ve owned it. Absolutely one of the best purchases I’ve ever made.
You won’t regret getting one for yourself.
Use my code to get some money off.
FD-77464
Have a great nights sleep!
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- Verified purchase
Very unique feel, firm but absolutely comfortable! No sinkhole feeling.
We tried two popular and quite expensive hybrid mattresses but immediately my 6'4" disabled husband found himself in sinkholes, unable to maneuver. It was very frustrating for him. We searched and search and this mattress is super firm while being very comfortable with all the pokey bits around the body; shoulders, hips, etc. So glad we found Ecosa! Did I mention it was half the price of the other mattresses we tried?
2 comments
Six months later, still the best mattress ever, Comfortable but no sinking. Love it!
Ecosa R.Ecosa
We’re glad to hear this Susan! Happy sleeping!
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Review collected in partnership with Ecosa
- Verified purchase
This is a great product we now have two mattress one king single and one double very comfortable
Yes the double mattress that we have is at least 2 years old now and it's durable and very comfortable the mattress kept it's form very well and is still great
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Review collected in partnership with Ecosa
Helen RAU
- Verified purchase
Bliss
After purchasing several mattresses for my long term back injury I opted for the Ecosa. The 100 day trial sounded too good to be true. I had read the research and reviews and decided that I had nothing to lose so I ordered one. I was sure that it was right after two nights, but waited for the 100 days and it has allowed me to have pain free sleeps ever since. It has really got partner disturbance sorted too. also as an added bonus it is warm so I don't need an electric blanket anymore. This was quite a concern as I really feel the cold and was ...Read more
a little afraid when it said that you couldn't use an electric blanket. No worries. It's the best decision I have made for my health and pain. I would highly recommend these mattresses to anyone and everyone. Thank you Ecosa. No one has paid me to say this.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Ecosa
- Verified purchase
Great mattress
So so comfortable. Probably the most comfortable mattress I've ever had. I was a little concerned about firmness after reading reviews just before I bought it but its perfect. Not too soft not too firm. I feel it's good for my posture and body.
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Review collected in partnership with Ecosa
- Verified purchase
Fantastic! I have a good sleep every night.
It is comfortable and supportive to my back. It made me easy to go to sleep The mattresses is light weight and set up easy. Good service in delivery handling and customer service is responsive.
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Review collected in partnership with Ecosa
Very Happy
Love this mattress, it’s a beauty. Exactly what I was after for my little girl, she’s very comfortable and I don’t need to worry about dust mites thanks to the natural latex material the mattress is made from. Quick delivery, loved the $200 off voucher- thank you!
I highly recommend the product.
With the guarantee, I know I am covered should any issues arise.
Thanks again.
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Questions & Answers
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Details
| Category | Mattresses |
|---|---|
| Price (RRP) | $999 |
| Type | Gel Memory Foam |
| Firmness | Extra Firm/Hard, Firm and Medium Firm |
| Size | Double |
| Thickness | 25 cm |
| Country of Manufacture | China |
| Manufacturer Warranty | 15 year(s) |
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Ecosa R.Ecosa
Hi Aaron,
Sorry to hear about this. We offer 100-nights to our customers to try the mattress and see if it will work for them. This gives them enough time to test the mattress and they're free to c... Read more
ontact us within this period if a return is needed. Unfortunately, if the mattress is outside of the trial period, we cannot process the return anymore. We have this policy in place so that our standard is the same for every customer. This ensures transparency, fairness, and equality for all customers and allows customers to know what to expect from us. It is expected that all customers read the terms prior to purchase as by making a purchase through any website it is a contract of sale and agreeance to the sites policies as well as the terms of service.