244 reviews
AI reviews summary
Pros
Verdict
The Ecosa Plush Mattress Topper is overwhelmingly well-received by consumers looking to soften overly firm mattresses and upgrade their sleeping experience. Reviewers frequently highlight significant improvements in joint and back pain relief, alongside a noticeable boost in overall sleep quality. While isolated feedback points to minor shifting on the bed and occasional heat retention, the general sentiment is highly positive, with many customers purchasing multiple units for guest rooms and caravans.
Reviews with attachments
It made my thin mattress very comfy, I love it!
After purchasing a firm mattress and wasn’t satisfied with its firmness I’ve contacted a customer care for a solution. In no time new mattress was offered but I decided to try a topper as a thought of throwing such great mattress away wasn’t the one I was after. What a great topper. I have got medium soft and I loved it. Sleeping is so much… Read more · 1
improved. No more tossing and turning. Even my husband stopped snoring and he is suffering with lower back pain and even he approved! Great topper, super great quality. Outstanding customer support team! I’m so happy that I have found Ecosa and their products range . Thank you , Ecosa for improving the quality of my family’s nights .
Latest follow-ups
As a paralysed from the chest down person, I need a soft but firm mattress, My Ecosa topper gave me that. Show details · 1
Follow-up · Still happy with the Ecosa Topper. Transfers are a little harder, but taking the Ecosa cover off the foam has meant it tends to stap put inside my latex foam mattress cover, even if jammed in a bit. It hasn't changed the warmth of the mattress, noticeably, which is good - too much heat is not positive for skin integrity, andI have a wool mattress cover between anyway.
The ecosa plush mattress topper is beautifully made. Feels like luxury, easy to unravel and set up. It is not the ultimate level of comfort for me, but that said, the ecosa mattress I chose was too firm, so I purchased a topper to see if it would help me adjust to it. The topper is lovely. Show details · 1
Follow-up · To answer the follow-up questions, unfortunately, while the mattress topper did take the edge off the firmness, it was still very firm and uncomfortable for my preference and tolerance. The texture feels beautiful to the touch, but with the mattress protector on it and sheets, you don't feel the cloud-like softness you feel when you unravel it or… Read more
Has changed my quality of sleep by 100 %. Price was right and delivery to our rural area was good. Its made such a difference to my rest. Show details · 1
Follow-up · It’s absolutely brilliant, soooooo comfy on the old bony bits.
Positive reviews
Very comfortable and fantastic customer service. After 1.5 years the zipper broke on our mattress topper and Ecosa replaced it. Great to have this level of support from a company for their products. Show details · 1
We purchased a different brand king size mattress online and it was far too firm and uncomfortable. The Ecosa mattress topper has transformed it into a comfortable mattress saving us what would have been a thousand dollars plus to replace that mattress. I have now ordered an Ecosa pillow to try. Show reply
After reading so many reviews for so many mattress toppers over a very long period of time, I decided on The Ecosa Plush Mattress Topper. It certainly was the right choice, I bought it to put over my king size mattress. After fusion surgery to my back, my mattress felt really uncomfortable & too hard. I'm so glad I made the right choice, it's… Read more · 1
so very comfortable, makes a huge difference to the comfort of my bed. It's also a great fit & stays in place. I certainly would recommend it to anyone, you won't be disappointed, do yourself a favour & just get one, you will have a much better night's sleep.
Negative reviews
Review based on ecosa support team service and false advertising for “free & fast metro shipping” and lack of correct information ecosa provide to customers. They’re more focused on getting free products out to influencers. Show details
Mattress topper is super hot and my partner hates the mattress trying to communicate with company about after sales support becomes a nightmare. Show details
Hello Jo, Thank you for reaching out. We’re very sorry to… Read more (+1 reply)
Ordered the incorrect size mattress topper and emailed Ecosa straight away, however as they did not reply even though I marked it as urgent they still sent the incorrect size and would not accept a return even though it was not opened. I will purchase the correct size from another Company and will not use Ecosa again. Show details
Hello Roberta, Hi, thank you for sharing your feedback.… Read more
Recent reviews
Purchased this topper to soften our new ecosa mattress. It did the job, without diminishing the mattress's support. We did find it was a little warm at times, but still an excellent buy. Show details · 1
Find out how Ecosa Plush Mattress Topper compares to other Mattress Toppers & Protectors
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Excellent experience again, shopping at Geelong Ecosa with Miguel. I had a firm mattress this time, so tried the Plush Mattress Topper in store, with Miguel making sure I had all the time needed to make my decision. I purchased it, took it home and have been using it ever since. Makes the firm mattress tolerable and the straps on the topper make sure it stays in place. Definitely recommend the topper and Miguel at Geelong Ecosa. Show details · 1
This our second mattress topper, this one being an excellent advancement on the older one we had. We would only buy from Ecosa as we have never had an issue with their products or service or delivery. Show details · 1
Our new mattress was a little too firm. The Ecosa Plush topper was the perfect addition. The staff at Ecosa were extremely helpful, and delivery was very prompt even though we are country SA. Very happy customer Show reply
Love this! Definately made a positive impact on my sleep. My osteo arthritis pain doesn't bother me as much and my husband loves it also. Only issues, in the morning we do have to readjust it on the bed as it moves and inch or so toward the base and one side but its so light, its quick and easy to do . Show details · 1
My sleep has greatly improved since using the mattress tomorrow. I have it on a very firm mattress so it’s offering the perfect level or comfort. Would definitely recommend. The only downside is the depth of the topper, it means my queen bedcovers aren’t long enough on the sides so I’ll need to get a king doona a cover! Otherwise very happy with my purchase. Show details · 1
the topper has made our mattress feel softer and more luxurious. we had purchased one some time ago for a guest bed and visitors always comment on how comfortable the bed is. Show details · 1
We purchased this as a topper for the Ecosa sofa bed we purchased.. whole waiting on the sofa we put it on our main bed.. now ere heading to Ecosa Geelong to buy another one for the Sofa bed. This topper elevated our mattress to the next level!! highly recommend !! Show details · 1
Excellent customer service. I haven't used the topper yet but needed to exchange one for a smaller size. The exchange process was flawless - best customer service I'll had in years. Show reply
Best mattress topper I have purchased. So good I bought my daughter one. I have spinal issues and this has helped reduce the pain when sleeping. Provides targeted support without being too hard or thin. Show details · 1
Find out how Ecosa Plush Mattress Topper compares to other Mattress Toppers & Protectors
Know better, choose better.
I been using Ecossa products for 5 years now. I have allergies and sensitivities. Ecossa is best is the only brand I can tolerate. consumer service is great too. Show details · 1
The topper arrived quickly, and I was impressed with how well made it looked. I have never had a topper before, but it's really transformed my rather new but rather hard mattress. I would certainly recommend this product. Show details · 1
We have these on all of our beds. I love them, my kids love them, and anyone that comes and visits and sleeps in any of the beds always says what an incredible sleep they’ve had! Show details · 1
I bought our first Ecosa Plush Mattress Topper in 2025 for our Ecosa Pure mattress which I had for a year. It is great for my arthritic hips as they can sink into the softness, but the topper is also still firm enough to maintain proper alignment of the spine. I just love the luxurious and coziness feeling of this Ecosa topper every night when I… Read more · 1
climb into bed. My husband was so impressed with my experience we recently have bought one for his queen bed mattress, and it has also improved his quality of sleep. And our adult daughter after trying our toppers when visiting us, is now intending to buy one for herself.
I had an Ecosa Topper previously and loved it. When my husband passed away and my health deteriorated I changed to a King Single bed so I had to get a topper. I didn’t spend much time before I purchased an Ecosa. My topper arrived and I was so happy. The Ecosa brand can’t be beaten. My old topper for my QS bed is now being used in the spare room at my daughter’s house. Show details · 1
I absolutely love this! I actually am sleeping on a random sofa bed, one of those hard ones with the metal bars with a very very thin mattress. I decided to put this on top of it and it literally feels like I am on a cloud. So much so that it’s been around 2.5 months and I still haven’t gotten around to buying a proper bed yet and I still sleep so well Show reply
Having purchased a brand new mattress at great expense, it was too hard and compounded my back pain. This mattress topper has made a massive difference - a genuine life saver! Show details · 1
Purchased the pure ecosa mattress early November 2025 (medium plush hybrid with springs and foam) but found it more Medium and my shoulder and hip would get sore whilst side sleeping and I was like a rotisserie chicken - same as on our old mattress (which was expensive, good quality but too firm for our liking). Loved the Ecosa quality, brand… Read more · 1
and customer support though so wanted something to try to soften it a bit more before I did the 100 day return. Purchased the Ultra plush topper first in December (because "Ultra") but it's made of stuff like a doona fill and didn't do much. Purchased this plush topper 1/1/26 which is a memory foam type thing. What a game changer! I can finally sleep on my side which i haven't done comfortably in such a long time. I can stay in the same position without moving physically longer than I can mentally. I had to get a thinner/softer pillow so I wasn't up to high otherwise it caused poor alignment and lower back pain. The ecosa pure mattress and this plush topper have been the comfort level I've spent a couple decades looking for. Finally I am excited to go to bed. Both my husband and i like plush, side sleeping and weigh between 70-90kg. (Disclosure: the reward for posting this review is $20 off my next purchase. Might buy myself some sheets. I would've posted it without a reward because I HATE mattress shopping and the more people that can find something comfortable, the better. )
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Hello Nick, Thank you for sharing your feedback with us.… Read more