651 reviews
I still get hot some nights, it has made my mattress more comfortable. Don’t like the pillows not used them, thought they were the ones you could take stuffing out and make lower profile, they are sitting in cupboard very disappointed about them. Show reply
Appalling service & product. It arrived in a very narrow box, impossible to repack for return & is a below standard product. The only way to return it was through Pac & Send, at $450.00. The staff said to me as soon as I entered the shop with the product, that I would not believe the number of returns & complaints they have had from extremely unhappy customers who were conned into a not-so Super Sleeper Show details
Reviews with attachments
Best topper in the world ,this is my second one Show details · 1
I have already done 2 reviews on the mattress, it is amazing, sleep peaceful, the pillows are not for me , too hard, donated them , I said that the topper came with stains. Did do pictures
Very comfortable mattress topper. Fits the bed easily. Would highly recommend . Show reply
My grandson and granddaughter just love their new mattress toppers. My grandson says it like sleeping on a cloud my granddaughter says it delicious. Show reply
Fitted into our camper and has made the existing foam mattress 100% better, highly recommend. Show reply
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Very disappointed I received my topper and it didn’t look anything like it was advertised pics to follow Show details
Hi Deborah, We’re very sorry to hear that your topper didn’t… Read more
Latest follow-ups
As well as the mattress toppers, I ordered king sheets and king single sheets 3 weeks ago. An "AI" agent stuffed up the order. I was told the King sheets would be delivered yesterday (27th August) but they didn't turn up so... maybe, they'll come today or next week or next month! How knows!!! Not happy! Show details
Follow-up · The mattress toppers and pillows finally arrived 3 weeks ago and the king single sheets came the day after. I’m still waiting on the beige king sheets. Keeping in mind this whole order was placed on 6th August and I’m still waiting for the rest of the order. They don’t seem to know what the problem is. Not happy!!!!
We’re really sorry to hear about the trouble with your sheet… Read more
Positive reviews
Bought this as a gift to a family member to prolong the life of the mattress. They are very happy with it and are also enjoying the free pillows. Overall a great purchase. Show details · 1
The Super Sleeper mattress topper is very comfortable to sleep on, the pain I was experiencing in between my shoulder blades has disappeared. I would suggest more edge support though as it feels like your going to roll out of bed if you are close to the edge. Show details · 1
I found the super pro mattress topper and pillows very comfortable without having to buy a new mattress i also purchased the sheets which are super soft it’s the best purchase ive made this year Show details · 1
Find out how Super Sleeper Pro Straight 2 Sleep Mattress Topper compares to other Mattress Toppers & Protectors
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Negative reviews
I had high hopes for this mattress topper, but unfortunately it just didn’t suit me. Comfort is very subjective, and while the quality seemed fine, I personally didn’t find it comfortable for my needs, as I had initially advised the customer service representative that I had a broken back and needed a soft topper and this appeared to me to be very… Read more
firm.
I did look into returning it, however the return process was quite difficult and expensive, so I decided to keep it rather than send it back.
If you’re confident this style of topper will suit you, it may work well, but I would recommend carefully checking the return conditions before purchasing, and bear in mind having to get the previously vacuum packed topper into a bag or box to send back - a very difficult task - just in case it doesn’t meet your expectations.
The staff (particularly Ciara) were wonderful though.
Thank you for your honest and detailed feedback. We’re really… Read more
Not what I’d hoped for. Feel like after the first two weeks it’s much the same as before - waking up with sore shoulders, hips and back, just lying in a body shaped hole. I’m not overly heavy, 70kgs/167cm, had hoped it would stay comfortable for much longer, not just compress almost immediately. I’ll keep it for the sofa bed that doesn’t get… Read more
used too often. For us - not value for money sadly. I know I can send it back but I’ve also multiple reviews about how difficult and expensive it was so more trouble than it’s worth. Lesson learnt.
We’re really sorry to hear that the topper hasn’t met your… Read more
I have a degenerative disk disease in my back , so am in constant pain. However, thanks to the amazing mattress topper, I no longer have pain at night, leading to a good quality sleep. Show details
Thank you for sharing your experience! We’re so glad to hear the… Read more
Recent reviews
I have a really hard, very minimal padding in a spring mattress to sleep on. When I saw the ad for the Super Sleep Pro Straight 2 sleep topper, I thought give it a go and ordered online. To start with, I did order the wrong size, but I returned it… Read more · 1
along with the pillows and upgraded to the correct size. Both the topper and pillows are the best. I highly recommend them. So, if you have a very uncomfortable mattress, buy one of these toppers and you won't regret it.
Follow-up · I have been sleeping on this topper for a few weeks now, and I can happily say, I am very pleased with it. If anyone had a very hard or old and uncomfortable mattress, these toppers are worth the money.
I slept on my friends topper before I bought this. I absolutely love this topper, it’s worth the money, I usually have pain in my back and hips when I sleep but with this topper I wake up with no pain. It definitely is perfect for me. Show details · 1
Very happy with this mattress topper, it makes our bed feel much more comfortable and you don't notice the dips, where you lie anymore. Laying on your back feels awesome when you first lay down but I am a side sleeper and it is still very comfortable for side sleeping. Back pain isn't as noticeable either. The only negative is because you are so… Read more · 1
well supported it is slightly more difficult to change positions during the night. Definitely recommend this product.
I placed the Topper on a New Super Firm Mattress. It took approx. a week for me to adjust to the topper The reason for is that I Lifted something I should not have done prior to purchase. Now, Very Comfortable, no more tossing and turning. Very Happy Show reply
We found the mattress topper very good it gives great support is very comfortable to sleep on However the pillows that came with the mattress are terrible very uncomfortable Show details · 1
love my matress topper and pillows. The bed im sleeping in is too soft and was constantly waking me up during the night from an aching lower back which i injured at the gym. I can now sleep through the night and sleep in any position as it aligns body properly and supports it in all the right places Show details · 1
Find out how Super Sleeper Pro Straight 2 Sleep Mattress Topper compares to other Mattress Toppers & Protectors
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extremely overpriced, nothing to rave about its a hunk of memory foam inside a bamboo cover, pillows are ok but nothing special, expected far better for the expensive cost, doesn't make your old bed feel like new it just feels like your old bed with a bit of foam ontop, worth have the price they charge but even then itwould be a bit expensive for what you get, the sheets are good but extremely overpriced as well half the price would be fair
Hi Shades, Thank you for sharing your honest feedback. We’re… Read more
Unfolded and let the topper and pillows rest for 6 days Bring sleeping on topper & pillow for 2 weeks and love it Made my bed much more comfortable Now my friend is buying one as I told her I love mine Hope I still love it in a year plus Show details · 1
All i can say is that th product was righ for me ,the description and istallation instructions were easy, the delivery process via Aust Post was smooth and a dat early !! One word of advice the folow up has been too much for my liking i dont wan refunds or Xmas presents ,no gimmicks just service !! Highlight the pillows very impressed with them Show reply
It is very comfortable and supportive, but the middle section where it was folded is still a little flat which makes me roll into the middle of the mattress every night.
Very disappointing start as our mattress topper was sent in the wrong size even though my order was correct. I found it very difficult to contact anyone from Super Sleeper Pro about this incident. I was not impressed with the AI replies as I needed to speak to someone personally. It was a very long process, and very stressful trying to find… Read more
another box to fit the expanding topper into and then had to wait again for the new replacement. The replacement is very good and we are now getting a better sleep. If it wasn’t for the problems in the beginning, this could have been a better outcome for us.
Hi Catherine, Thank you for taking the time to share your… Read more
The Mattress Topper is better than expected - no more problems with aching hips and tossing and turning to try to get comfortable. I was skeptical about how good the mattress topper would be but was very pleasantly surprised and would recommend that everyone should try this product before buying a new mattress. Show reply
If i could give no stars i would Hard as a rock the chemical smell alone stops you sleeping . return courier cost $178 Anyone who writes a good review is paid to do so Show details
We're really sorry to hear about your… Read more (+2 replies)
I purchased the topper as my mattress that I absolutely loved was unsalvageable. The part of that mattress I loved the most was the deep pillow top. When you laid down on it you would sink into that pillow top and it felt like a warm hug. So I was given a new mattress from family that has no pillow top and very firm. I bought the straight to… Read more
sleep in the hopes that it would become that warm hug for this new mattress. It is quite the opposite. I feel like I'm laying on top of a table. I am about to purchase another topper, to go on top of the current set up that is more pillow like in the hopes I can salvage this situation.
I live with a chronic pain disability so a mattress that is both supportive and soft are extremely important. Sleeping on the wrong one leaves me unable to walk the next day.
Thank you so much for sharing your experience with such honesty.… Read more
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We’re very sorry to hear about your experience and the… Read more