Before I even begin talking about the product itself I want to address the issues of the delivery.
MicroCloud needs to work on being more communicative and proactive in the shipping progress, I spent $310 dollars on a king sized mattress topper and did not receive any tracking information until I asked for it. The reply I got gave me notice that my purchase would be shipped on Friday 8/11/19 and be received early days the week after. Unfortunately that did not happen and after another email I was informed my purchase will be shipped on Wednes...day 13/11/19 and arrive on the Thursday. After a more confronting email and given displeased feedback the owner did apologize and sent me tracking information from Fastway Couriers. Of course as we know now Fastway Couriers are not RELIABLE and my purchase came late on the Friday instead. Its about being clear and updating your customer of what is happening with the shipping instead of the customer chasing around for details, I was really hoping this mattress topper would improve my sleep but it made things worse. I have king size- Hybrid (Spring + Foam) bed, I'm a back sleeper that requires lower back support. However at times this bed can be too firm and cause body soreness. So I purchased this product in hopes of balancing the bed and unfortunately it under performed and I ended removing it from my bed to get better nights sleep.
Does not live in up to hype.
Purchased only a couple of months ago. Goes flat in sleeping spot. Does not bounce back into shape. This affects comfort and sleep quality. Mattress protector does not smooth out panels and has a rough finish. Aesthetically not a good finish.
The mattress we chose was too hard & terribly uncomfortable. Rather than change an expensive mattress I bought a mattress topper. The best decision ever! Soft, no pressure soreness in the morning. Sleeping on a cloud is the best description. Downside is, I cannot sleep on a bed without one! I will need to work out how to pack it, to take with me, everywhere!
Purchased in August 2019.
I've had toppers before, one from a high profile brand that I ended up sending back. This time I did my research and decided to give the Microcloud topper a go. I am so pleased I did! I love it! I am sleeping better, my back and hips are feeling better in the morning and it is so unbelievably comfortable! I recommended one to a friend who had major sleeping issues...not anymore! She is sleeping all the way through the night. I'm not kidding! I honestly highly recommend this product. My parents are going to get one for Christmas :-)
Love the topper
I ordered one for a bed I was sleeping in which has slats as a base and a very flat mattress. It had immediate results. Beautifully comfortable and soft from night one. I have even ordered one for our main bed. (I was sleeping on the other bed because my husband was unwell). I would recommend these to anyone who has a very hard mattress.
We purchased the topper (which we've nicknamed the puff) because we had a really good quality mattress that was feeling a little firm. It arrived really quickly, we put it on straight away and had the most amazing sleep. That was over a month ago and we still can't shut up about it. Every night we get into bed and say "I love the puff". My wife is pregnant and it has been a game changer for her sleep.
We can't recommend the puff highly enough. If we had to pick a negative, we would say it makes you want to quit your job and stay home in bed all day.
Purchased in September 2019.
Sooo comfortable and luxurious feeling
This mattress topper is amazing...I’ve had it for several years and it is still soft and comfortable. The aftercare service has also been wonderful. I had a small issue but they rectified it immediately once I wrote to them.
Purchased in July 2017.
Amazing comfortable topper.Thank you MicroCloud.
We Love our topper so much we bought a second one for our guest bed. The topper has made such a difference to our quality of sleep; and has made our good quality mattress so much more comfortable It's so well made and generous in size.We have tried other toppers ; best quality woollen ones but nothing comes close to MicroCloud.This is by far the best.
Purchased in February 2019 at On Line direct from Micro Cloud.
Great purchase, especially if you have a firm mattress. It is supportive, yet luxurious. "Cloud" is a good description. The topper doesn't move on the bed as it has a good "skirt" to tuck in, plus being stitched in sections keeps the filling in place and also provides good support. It really cradles your body.
Purchased in August 2019 at Online.
Has made such a difference!
The mattress topper is highly recommended! It is so comfortable and has aided my sleep quality greatly. I was concerned there may have been an issue with fitting the bottom sheet over the topper but it is a good fit and I have had no issues.
Purchased in August 2019.
I love this! It makes me look forward to going to bed :)
I have a Tempur mattress for firmness and because it suits my back. However, the 2 problems with it are that it is quite hard, and it is very hot in warm weather. Problem solved with the MicroCloud mattress topper - it's perfect, and regulates my temperature as well as softening the immediate surface of the mattress. At the same time it allows the mattress to mould around me. It has also maintained its' loft and shape over the months that I've had it.
Purchased in March 2019 for $290.00.
- ‹ Prev
- Next ›
Questions & Answers
Hi. Can you get a mircocloud topper for a long single mattres for adjustable base?
Hi Tony, thank you for your question. Yes, our long single topper is suitable for adjustable beds. We should be back in stock during February 2020
How long did the delivery take and how was the communication from them? I placed an order earlier this week and haven't heard from them. I tried calling the 1800 number and went to some Tony guy.
Hi Tom, thank you for your order. Please contact us firstname.lastname@example.org . I will also send you a private message now to obtain your order number. Kind regards, Jonathan
Just an update - Jonathan has gotten in touch and has followed up with the delivery company and it's all getting sorted. Thank you for your help and I hope it gets delivered as discussed.
Our pleasure Tom.
Is this topper good for very hot sleepers
You might find that it gets a little warm but I usually just put my leg out of the bed and I cool down. It is nothing like sleeping on foam or similar because it is all-natural.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.