1,394 reviews
AI reviews summary
Pros
Verdict
Overall sentiment for the Super Sleeper Pro Original Mattress Topper is largely positive, with many customers praising its ability to enhance comfort and alleviate back and joint pain without the expense of a new mattress. While a subset of users report issues regarding firmness, longevity, or challenges with the return process, the majority of reviewers are satisfied with the product's performance and value.
Had a bid of a problem with the wrong product shipped then had to get in contact with you to find out what to do next, then had to find some plastic bag that would fit around the product,after all that we had to get it to a post office to send the wrong product back to you and wait for the right product to be shipped to us. Finally we Show reply
I have an 11 year old mattress that I can’t afford to replace. Skeptical at first, I bought the QS topper and it has given me a new bed! This topper is the best one I have bought, hands down (I have 3 others from rival companies). Show details · 1
An absolute miracle from the first night - no more waking with back pain, no more getting out of bed like a ninety year old - don’t know how but now completely painfree every morning. Thank you Show details · 1
Reviews with attachments
Nothing beats the super sleeper pro. After having this on our queen bed for a couple of years we upgraded our bed to a king when our baby was born. We needed a mattress topper so we bought a bamboo one from another store. I wont say which one. But it just didnt cut it. Every night tossing and turning and struggling to sleep. Waking up with sore… Read more · 1
joints and muscles. We decided enough is enough. All we wanted for our wedding anniversary this year was a king size super sleep pro and that's exactly what we got. Delivery was within 2 days from sydney to gold coast from time of order and it arrived on our day! We have finally been able to sleep through the night again and are not waking up sore anymore. No regular mattress topper will cut it. The super sleeper pro is unique and the only mattress topper we will ever use. No point ever buying a new mattress again when you literally need a super sleeper pro for comfort even on a brand new bed. Nothing beats the super sleeper pro. The new pillows are so comfy also. Highly recommend would not recommend any other topper. They just don't cut it like the super sleeper pro. Thank you for giving us back our quality of life.
Amazing, my partner just purchased a new mattress due to his bad back, unfortunately the new mattress felt like sleeping on concrete for me, purchased this topper and it’s solved our problem, now we can both sleep soundly, without waking up with aches and pains Show details · 1
This mattress is tip top I’m a hard working tradie to whom works long hours and comes home sore every evening, since using this mattress topper I’m waking up invigorated , putting aside all the compliments ive just given I just have one major complaint… The mattress topper is TOO GOOD!! ONYA SONYA keep up the good work Show details · 1
Hi , I purchased my super sleeper pro original Mattress Topper only Days ago . Wow what a difference it has made to my sleeping and Hips and back I have major issues with Back pain; Also having a Spinal Cord stimulator implant in my back This Mattress Topper has changed everything . I had acing hips constantly , My bed is getting a bit old,… Read more · 1
But I still love it, didn’t have the money for a new mattress. so I elected to buy a super sleeper Topper . The Best thing I’ve ever done .
Absolutely love the Super sleeper I tried the muscle mattress didn't like it tried the marshmallow topper didn't like it but love the Super sleeper pro Show details · 1
I have tried many mattresses and many toppers tired of waking up sore at 4am, last night was my first night with the super sleeper I got 7 hrs sleep and woke up pain free I am so happy wished I had bought it earlier Show details · 1
I got mine a week ago and i couldnt be any happier i'm 86 yrs old and struggled getting out of bed now i'm up early and in no pain . I got a king single and got a queen size for my daughter her and her husband are so pleased the daughter has no pain in her back and has no pain all day they are truley amazing i would recommend them to everyone thankyou . Show reply
My husband and I have had really bad backs for years we have had ours for a week and already we are both getting up with no pain at all I couldn't believe something could be so good would really recommend it to anyone with bad backs it really is unbelievable. Thankyou so much for making these I no longer have to have needles in my back . I can't praise them enough. Carmel ingham Metford nsw . Show details · 2
Very fast delivery, I waited a few days to let it expand and then it took a couple of nights for me to get used to it. I am loving the softness but I still have the support I need for my back. No more waking up with sore hips. Show details · 1
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So far so good. Seems to be really comfortable and helps a lot with sleeping. I recently purchased one of these because ive been told they are the best thing, so here goes and I Will keep you all updated in future. Show details · 1
Delivered within 2 days. Fitted easily over existing mattress. Fell asleep within minutes. Woke up refreshed and energy to take on a full work day. Great quality product. Extremely happy. Show details · 1
I have tried many different mattress toppers, which non has helped at all infact some made my back worse. I am THRILLED to say that the Super Sleeper is FANTASTIC. It is so comfortable, plus at Long Last I have a mattress topper which does exactly as it is reputed as doing. I at last have less pain and disability. I have also managed after many… Read more · 1
years reduced my meds. I NEVER give excellent reviews unless the product really warrants it. This product is EXCELLENT in my opinion. It is easy to set up and use. Simply take out of protective wrapping and dispose of wrapping Well done SuperSleeper and a HUGE THANK YOU.
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I wish I could score -5 stars! DON’T DO IT! This expensive purchase & the sheer LACK OF timely or fair customer service regarding this faulty super sleeper pro, has been nothing short of unethical, utterly disappointing & beyond frustrating. CONSUMERS, RESEARCH YOUR RIGHTS & GET CONSUMER AFFAIRS involved (if need be). I’ve clearly been sold & sent… Read more
a faulty defected king size topper (of which I supplied extensive photographic evidence to KLEVA). Due to my size & explained physical challenges (along with the bulkiness & weight of this item), sadly after 4mths of trying to persist, there REMAINS a huge, immensely uncomfortable lump/bump right down the centre of the topper (that is NEVER GOING to resolve). As a result, I’ve been totally isolated to one side of my king size bed & essentially forced to sleep on my side (which has caused additional significant neck & back pain). As a (small single living female) that is unable to work due to chronic illness & also physically injured/impaired following a car accident (& in turn a struggling disability support pensioner), I’m now being expected to somehow condense & pack this heavy bulky product back up to return, then carry it into the post office & then also foot the outrageous cost to return it. As this is a FAULTY ITEM WITH A MAJOR DEFECT, the company can not legally expect a consumer to cover return costs! EVEN OUTSIDE THE 120 DAY TRIAL PERIOD. Particularly given the size & weight. I WAS initially offered a replacement to be sent out (without the need to return this faulty one). Upon asking for a refund (as you are entitled to according to ACCC guidelines), I am now being told it must be returned (AT MY COST) & that they will only provide a credit note. I no longer trust this product or the company & want ALL my money refunded. I will NEVER shop with them EVER AGAIN. Now approaching a MONTH of the customer service email centre either NOT replying for many many days & certainly NOT getting back in a timely manner & it’s appalling. This is NOT a change of mind purchase, it is a FAULTY DEFECTED PRODUCT & consumers have every right to a FULL REFUND without the absolute inconsiderate back & forth nonsense I have been fed (over a month now). The 120 day trial period is TOTALLY IRRELEVANT & legally overridden when it’s a FAULTY DEFECTED ITEM. This is in no way the fault of the consumer! This is 100% fault & cost of the seller to absorb. This is also a VERY OBVIOUS & VERY REGULAR COMPLAINT made by consumers, who have had the misfortune of trusting that a company would adhere to basic legal standards! Why offer to send a replacement, NOT wanting this initially returned, yet as soon as a request for a refund is made, all of a sudden you MUST have it returned AT MY HUGE COST (to essentially throw in the bin). You are being dishonest & acting in bad faith, making it insanely hard for a physically disabled pensioner to have basic consumer legal rights adhered to? It’s DISGUSTING & consumer affairs will be getting involved if this is not resolved VERY SHORTLY & with some human decency!
The topper doesn’t hold its shape It is depressed on both sides where we sleep We want to return the product cen you arrange for return & refund Show details
Latest follow-ups
So far so good – It's comfortable enough for now, ok, ok, ok, ok, ok
Follow-up · 2 years, mostly easy to clean, it could be more comfortable
Hi Lee, Thank you for your support and sharing your lovely… Read more
UNBELIEVABLE! I was going to replace a 20yo mattress, but I flipped it over and put the Super Sleeper Pro on. New mattress now, but my only criticism - make sure you set your alarm, or you won't want to get out of bed! Show reply
Follow-up · It just keeps getting better! I stay in hotels for work regularly, but now I can't wait to get home for (especially the pillows) my single bed. I ordered extra pillows for my 93yo father for his double bed - he LOVES them! Thank you.
Massive improvement in back pain. Best sleep for a long time one of best purchases ever made Show details · 1
Follow-up · No. It doesn’t shift around and stays in place. Maintains warmth in winter and cool in summer easy to take cover off to wash.
Positive reviews
Fantastic topper that provides comfort and a relaxed sleep. The topper was easy to apply to the bed. The topper covers are perfect and fit like a glove. Very happy. Show details
Find out how Super Sleeper Pro Original Mattress Topper compares to other Mattress Toppers & Protectors
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This is my second purchase. My first has been fantastic. I felt that at 6-8 years old may be tired so started looking. After seeing all the toppers, I bought the same one again. Highly recommend comfort, quality, and lingevity. Show details
Love my Wave Mattress Topper, it did what was advertised on the TV, by transferring my firm Sealy Poster Peadick mattress into a soft and luxurious bed. which now gives me a wonderful nights sleep Show details · 1
Negative reviews
This is our second Super sleeper Pro,this is meant to be the improved version from the original.It is no better,it sags,it creates a ridge in the centre from head to foot,it is truly an overrated and over priced product.It is on a good mattress,it does not ease back or hip pain,it seems to activate them.And in closing,the pillows are unsuitable… Read more
for us creating nasty neck issues that can bugger up our day with constant aggravation.You asked for an honest appraisal,and you have got one.It does not promote sleep,it just briefly makes some initial comfort.
Thank you for your honest and detailed feedback. We’re sorry to… Read more (+1 reply)
I bought this after seeing the tv ad and thought that it would actually work for the price but unfortunately I was incorrect I have had the worst sleep ever since putting this topper on I sent them a email days ago but no response if anyone is thinking of buying this don’t you won’t feel a difference don’t waste your money it’s worth $50 Show details
We’re sorry to hear that your experience hasn’t… Read more
Awful, we've had ours for 5 years now and constantly had a bad lower back due to the large ridge down the middle of it and extra hight on our already high mattress. After sleeping on many harder style mattresses on our recent trip of Europe I relised that wasn't the problem. Took the super sleeper off our bed, and everything's fine again. Now I… Read more
have to make an trip to the transfer station to throw our large and awkward $400 topper out. Be warned!!!
Thank you for taking the time to share your… Read more
Recent reviews
I’m extremely happy with my Super Sleeper Pro! From the moment I started using it, I noticed a real difference in the quality of my sleep. It’s comfortable, supportive and has made my nights much more restful. The quality is excellent, and it feels like a product that is built to last. I wake up feeling more refreshed and comfortable, which is… Read more · 1
exactly what I was hoping for.
I would definitely recommend the Super Sleeper Pro to anyone looking for a comfortable, supportive sleep solution. Great product and well worth the investment!
The Wave Mattress Topper has made my firm bed a lot more comfortable, as I have not been able to sleep on my left side for some time due to a sore hip. Since getting this topper, I can sleep very well on both sides now. Show details · 1
We were going to buy a new bed but decided to try the Super Sleeper Pro instead. I’m glad we did, best night’s sleep in a very long time. Easy to fit and do so comfortable. Great value too! Show details · 1
Extra Information
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We’re very sorry to hear that the topper did not meet your… Read more