1 photo
Ecoya

Ecoya

2.4 from 15 reviews · View Statistics
See the Best Beauty Product Retailers in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Ecoya? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

  • Product Quality
    2.3 (12)
  • Return Claim MadeYes (0) · No (12)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Cheap, nasty wicks.

published

I have been buying Ecoya candles for years & never had a problem paying $30 to $45 dollars for them until my last 2 Ecoya candles, I bought them from different retailers & they're different scents, one was vanilla the other the lotus, I found the wicks when they burnt bubbled up like cheap ones and there was a lot of black smoke & really no fragrance, I'm wondering if they've changed manufacturers as they burn like a candle from the two dollar shop. I've since discovered Dusk candles in particular the Belladonna range & cannot rate them highly enough, so if you're looking for an alternative give these a go..

Product Quality
1/5
Incentivised Review No
Susie S.
Susie S.South East Queensland, QLD
  • 2 reviews

Cannot open pump bott

published

Very upset with Ecoya lack of customer service to my issue. I purchased 4 of their beautiful smelling liquid hand soaps online. I am unable to open any of the pumps so have been transferring to China pump bottles. After 2 weeks it separates into a watery liquid with big white lump at bottom of bottle. So two issues here. Have emailed videos and photos but no response. Very unsatisfactory

Incentivised Review No
Date PurchasedJanuary 2021

Definitely need more scent

published

I have brought their vanilla candle & car diffuser and the vanilla smells so good when you smell the candle but nothing when you burn it. And from when I first put the car diffuser in I have never been able to smell it either. I really wish they added more scents to their products because they do come out with fun new flavors which I would love to try! The packing is cute and fresh but just disappointing with the smell. Maybe there is an inconsistency when the wax is being made because I have read some people do smell strong so not sure.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
JSB
JSBSouth East Queensland, QLD
  • 41 reviews
  • 10 likes

Beautiful candles and incredible customer service from Ecoya

published
Product Quality
5/5
Incentivised Review No
Beauty Product Retailers

Find out how Ecoya compares to other Beauty Product Retailers

Know better, choose better.

Compare all
Heimana
HeimanaSouth East Queensland, QLD
  • 4 reviews

Fresh pine is more like off pine

published

I have been buying Ecoya candles regularly in 2020, probably 5 or 6 big size candles. My most recent one is the Fresh Pine limited edition which cost a little bit more. Really disappointed with the smell for nearly $45. A limited edition release is supposed to be exquisite in any possible way, particularly when it comes to the fragrance of a candle. I should have got a Glasshouse candle or Peppermint Grove. Anyway Fresh pine from Ecoya is not worth buying.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo

Very disappointed

published

Very disappointed, I have bought Ecoya candles for 20 years or more and this year I purchased 4 fresh pine candles for gifts and one for myself, in the past the house smelt like a pine forest but this year nothing. I won't be buying them again.

Product Quality
1/5
Incentivised Review No
Cathy 06
Cathy 06Sydney, NSW
  • 15 reviews
  • 8 likes

Waste of money

published

Have been using candles for the past 9 months while working from home and the Ecoya ones have been the worst. They were also the most expensive. They only burn down the middle so I ended up throwing half out because I had no more wick. I had bought two and thought the first one was just bad luck but the second did it too. One star for the nice smell.

Product Quality
1/5
Incentivised Review No
Bernie
BernieGreater Melbourne (Inner), VIC
  • Verified

it exploded

published

used my candle proberly 4 times over the last week only burning at 3 hours per day , today it just exploded , messaged but didnt really give a crap and just kept asking for a number , the candle was brought for mothers day

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Product Quality
1/5
Incentivised Review No
PoshBlondie
PoshBlondieMetropolitan Adelaide, SA
  • 12 reviews
  • 2 likes

Very disappointed

published

Very disappointed in this brand. Not very fragranced when burning. I’ve bought other brands that make my whole house smell beautiful even when the candle is not burning. Despite me trimming the wick as recommended, the burn it uneven and a lot of product is lost. I contacted Ecoya customer service via a feedback form on their website and no one got back to me. Very disappointing and unprofessional. Ecoya, you lost a loyal customer.

Product Quality
2/5
Incentivised Review No
Beauty Product Retailers

Find out how Ecoya compares to other Beauty Product Retailers

Know better, choose better.

Compare all

No scent throw

published

I received this Beautiful candle for my birthday. The Candle burns nicely however hardly a scent, not very powerful and does not last long. In this price range I was expecting more from the candle.

Product Quality
3/5
Incentivised Review No
justaguy
justaguyGreater Melbourne (Inner), VIC
  • 4 reviews
  • 3 likes

Beautiful fragrance

published

I’m someone that always has multiple scented candles in the house and have tried pretty much all the best brands. I keep going back to ECOYA because I love the abundance of choice, the fragrance truly perfumes the home and I’ve never had one I don’t like the smell of. I’ve had to mark them down a little as on a few occasions I’ve had a candle that hasn’t burnt evenly and has tunnelled through the wax, that’s annoying when you’re paying for quality and want the best. Apart from that, you can’t go wrong with ECOYA, they make a great gift too.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Nhora H.
Nhora H.Sydney, NSW
  • 3 reviews
  • 1 like

Smell is good

published

As always, I love the smell of the Ecoya candles, but they should make it double wick instead of single wick. Everytime I burn one of their candles, there is a tunneling effect and you just get alot of wasted wax stuck on the side of the jar.

Product Quality
3/5
Incentivised Review No
Beauty Product Retailers

Find out how Ecoya compares to other Beauty Product Retailers

Know better, choose better.

Compare all
Mim
MimMelbourne
  • 24 reviews
  • 22 likes

Love the fragrance but hate that my Ecoya candles always tunnel

published

Every time I use an Ecoya Candle I end up disappointed. The fragrances are lovely but for some reason they always tunnel and I end with at least a third unusable.

All the other brands, as long as I burn the first time to the edge, are fine! Anyone else experiencing this with Ecoya?

Product Quality
3/5
Incentivised Review No
Melinda Groot
Melinda GrootPerth
  • 6 reviews
  • 1 like

Amazing long lasting smell

published

My husband got me this for my birthday, initially I was disappointed with a candle gift until I lit it. The aroma this candle gives off is amazing and it lingers for almost a week, doesn’t dissipate as soon as it is extinguished like some. It is expensive for a candle but because of the long lasting smell it doesn’t need to be used continuously to be effective. I am hooked now, I want to try all the flavours!

esp
espMelbourne
  • 44 reviews
  • 19 likes

Scentsatitional

published

Received a Maisy Jar candle in Rose, Jasmine & Sweet Cedar. The aroma is strong even when it’s just sitting on the coffee table. Lit, it fills the room. The scent is gorgeous, warm & inviting without overpowering. The jar is cute too, very pretty. I thought nothing could beat Glasshouse in that price range, but I much prefer Ecoya. It seems to be burning faster than Glasshouse, and only 1 wick, so not as evenly. I’ve seen them on sale at Myer, so will be trying more fragrances.

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

Other Beauty Product Retailers

See all Beauty Product Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.