EKO 4K Ultra HD Smart TV K650USNP (65") Questions & Answers
VerifiedMPN: K650USNP
Does this tv have a built in chrome cast
Does this model tv have built in chrome cast
Hi Catherine,
To better assist you with the product, please email us at info@ayonz.com with your contact details along with your model & serial number.
Thank you
How do i screen cast with this model as it does not come up at all but two of my different tv’s come up instantly. It is connected to the same wifi network so not sure why it does not show up?
Hi Sonja,
To better assist you with the product, please email us at info@ayonz.com with your contact details along with your model & serial number.
Thank you
How do I operate my TV without a remote ? I lost the original one and the manual buttons don't even allow access to select menu so can't access wifi to connect with phone
Hi Liam,
To better assist you with the product, please email us at info@ayonz.com with your contact details along with your model & serial number.
Thank you
Do you have nine now??
Hi Chelsea,
To better assist you with the product, please email us at info@ayonz.com with your contact details along with your model & serial number.
Thank you
Hi... Needing HELP... We have no picture while watching free to air TV but can hear the show... We can see all paid TV channels ie netflex, Stan, prime etc.. It's only free to air has no picture
Hi Brock M.
To better assist you with the product, please email us at info@ayonz.com with your contact details along with your model & serial number.
Thank you
Is ECH 4K compatible with Foxtel iQ4
Hi Michael G.
To better assist you with the product, please email us at info@ayonz.com with your contact details along with your model & serial number.
Thank you
All of my HDMI ports are not working?what is the problem?
Hi Warith, May you please try the troubleshooting steps below? IMPORTANT NOTE: All TV setting preferences will be deleted. Using the Remote: • Press the HOME button on the remote control • Select Settings • The next steps will depend on your TV menu options: • Select Device Preferences — Reset • Select Device Preferences – About – Reset • Select Storage and Reset • Select Factory Reset • Select Erase Everything • Select Yes.
If ever you need help, just feel free to send us an email at info@ayonz.com and we would be more than happy to assist you.
Thank you
Howdy what's is the best connection and settings to connect my sound bar to my tv
Hi Michael M.
To better assist you with the product, please email us at info@ayonz.com with your contact details along with your model & serial number.
Thank you
I turn my tv on and have sound but no picture, the screen just cycles through different colours. What is wrong with it?
Hi Troy R. May you please try the troubleshooting steps below? IMPORTANT NOTE: All TV setting preferences will be deleted. Using the Remote: • Unplug the cord of the tv on the socket • While you press and hold the VOL+ button for 5 seconds, immediately plug the TV back into a working power outlet. Make sure remote is pointed directly to the TV sensor. • TV will then enter the recovery mode screen. You will see “Entering recovery system! Erasing”. • After the recovery is completed, the problem will be fixed. • You can use the remote control or the buttons on the TV to power ON to confirm whether the unit has been repaired.
If ever you need help, just feel free to send us an email at info@ayonz.com and we would be more than happy to assist you.
Thank you
I use to be able to push red button on remote to watch 7 + show or blue for 9 and use to be 10 as well but now not working can’t link my phone to do nine now and use to be able why can’t I know
Hi Codi,
To better assist you with the product, please email us at info@ayonz.com with your contact details along with your model & serial number.
Thank you
just moved to qld cannot remember how to get 7+,9 now,etc
Hi Rod, May you please unplug the antenna and plug it back in then follow the trouble shooting steps below? - Change the time in the settings to manual - then changed back to sync. - Then change the time zone to state (Ex: NSW) where you are located. - After changing the settings, you may try to do a tuning on the tv once more
Change the time in the settings to manual, then changed back to sync. Then change the time zone to state (Ex: NSW) where you are located.
Thank you
How do I download the Stan app on this TV there is no Google play on it
Hi Nashy, Upon checking the model of your tv, downloading apps is not available as it is a smart tv and only android tv’s are able to download apps. If you wish to use the app on the tv, you may use a chromecast device and connect your phone to the tv and use the app on the phone.
Thank you
Hi, My 12month Old, EKO 65in TV has thin white lines running down the screen, No picture just Sound, you can't change Channel or do anything else. Please tell me whot I can do to fix this Problem.
Hi Peter John W.
To better assist you, please email us at info@ayonz.com with your contact details and serial number for us to organise a repair for the tv.
Thank you
How do l sink a new remote to my tv?
Hi John, Please use troubleshooting instructions below: Reset the remote: • It's possible that the remote won't operate for a while due to a bad battery connection or static electricity. • Remove the batteries from the remote and press each button twice to ensure that none of the buttons are stuck. • Replace the batteries, make sure they're fresh and working • Clean the TV's remote-control sensor lens. • The remote control has an effective range of 5 to 6 meters. • If the remote is paired with Bluetooth, make sure there are no other Bluetooth devices connected to the TV.
Thank you
I cannot find my TV cord on a universal remotest on my EKO tv and the Universal remote allforone
Hi Jalekatu J.
I understand our Service team is in touch with you in resolving this. Please do not hesitate to reach out to us at info@ayonz.com
Thank you
Please how can i connect the 2.1.2 dolby atmos soundbar with wireless subwoofer with my 65
Hi Florence,
To better assist you, please email us at info@ayonz.com with your contact details and serial number.
Thank you
Is it possible to download additional apps to this TV? I am having no luck trying. I would appreciate any help. Many thanks CJ
Hi
Not on this tv
Can I download Disney Plus on this TV? And if so, how?
Limited apps , think u cannot
Thought so thank you. I will try a fire stick.
Hi joe
Sorry , this model Only come with set apps
You can try and get the EKO google tv dongle is more powerful than a fire stick and have google play store for unlimited apps
Yes you can . It has google play . You can download any app from that store
Tv is 3 weeks old, remote froze this afternoon so I put brand new batteries in the remote now tv won’t turn back on? Is there a reset for remote?
We've been playing MKV files off a usb for weeks now and had no problem with them playing. Suddenly it is saying 'unsupported file' and not playing the audio or the video... How can I fix this please? We've tried resetting the TV, which worked the first time, but that isn't working now either... Thanks in advance.
Get an answer from our members and EKO representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.