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EKO 4K Ultra HD Smart TV K750USN (75")

EKO 4K Ultra HD Smart TV K750USN (75") Questions & Answers

1.7 from 19 reviews · View Statistics
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34 questions from our users

Seval G.
Seval G.asked
4K Ultra HD Smart TV K750USN (75")

Purchased EKO Tv 27/08/2020 remote no longer connects to tv therefore cannot switch tv on to watch.

2 answers
EKO
Customer SupportEKO

Hi

Please send us your details so we can send you a replacement remote

Jarrod H.
Jarrod H.

I have the same problem

Shirley J.
Shirley J.asked
4K Ultra HD Smart TV K750USN (75")

How do I get rid of the watermark on my tv

2 answers
mick
mick

Go to settings switch HBB TV to off

EKO
Customer SupportEKO

Hi Shirley

Please go to setting and do a reset

Judy P
Judy Pasked
4K Ultra HD Smart TV K750USN (75")

Could you please tell me why my new Bauhn tv suddenly has a watermark warning on it? Seems very strange that I have to reset the tv to get rid of this. Never had such a warning appear with a tv before.

1 answer
EKO
Customer SupportEKO

Hi

Bauhn tv is not made by Eko

Mandy S.
Mandy S.asked
4K Ultra HD Smart TV K750USN (75")

My son pressed a button on the remote and now it is narrating everything I click on with the remote. I have tried to trouble shoot it and pretty much tried every tab on the TV and can't get it to go away. Please help she is driving me insane

No answers
Mandy S.
Mandy S.asked
4K Ultra HD Smart TV K750USN (75")

My son pushed a button on remote and now the TV won't stop announcing everything I click on with the remote, I have tried to trouble shoot and get it off but no luck. Please help shes driving me insane

2 answers
EKO
Customer SupportEKO

Hi Mandy , you need to go to settings and change the accessibility to off

Mandy S.
Mandy S.

Everything is off? It tells me chromecast built-in is active but we have it disabled

Michael F.
Michael F.asked
4K Ultra HD Smart TV K750USN (75")

Tried adding Tubi (tv App) to my tv apps but didnt work..how do I add any apps to it?

1 answer
EKO
Customer SupportEKO

Hi Michael

This tv come with fixed apps cannot add extra apps

Margaret
Margaretasked
4K Ultra HD Smart TV K750USN (75")

Hi I have a message on my TV It says “in order to remove this watermark please contact Mediatek inc. Please advise what I should do
Margaret

2 answers
EKO
Customer SupportEKO

Hi

Please go to setting and do a factory reset

Nancy P.
Nancy P.

For the people that had the watermark message appear on your TV screens. Could you please let me know if resetting through settings has worked and how are your tvs working.

natalie o.
natalie o.asked
4K Ultra HD Smart TV K750USN (75")

how do i remove watermark warning

5 answers
EKO
Customer SupportEKO

Hi

Please go to settings and select reset

Roslyn b
Roslyn b

Where are the settings... I have water mark too

EKO
Customer SupportEKO

Hi

Please go to menu then look for factory reset

Luke Campbell
Luke Campbell asked
4K Ultra HD Smart TV K750USN (75")

Purched tv from big w today and turned it on and it has a tiny green dot on the left side with a faint red line leading to the dot brand new out of the box box was in perfect condition

2 answers
EKO
Customer SupportEKO

Hi Luke

This indicate the unit must have been dropped

How was it delivered to you ?

Luke Campbell
Luke Campbell

I picked it up myself and it was fine in the box the line has nearly disappeared now still annoying for a $1000 brand new tv.. other then that it’s a good tv all round

grame w.
grame w.asked
4K Ultra HD Smart TV K750USN (75")

I have vertical lines in screen most of the time would this be the motherboard and can it be easily replaced

3 answers
Whitney G.
Whitney G.

I dare say there’s no point it relaxing parts. At this point the tv from what your saying won’t last much longer until you get the blackout screen. Id ask for a refund and purchase another tv that’s not EKO

EKO
Customer SupportEKO

Hi ,

How long did you have the tv or did it arrive like this ?

EKO
Customer SupportEKO

Hi Whitney

We respect your opinion , however we always strive to service our customers and support them with their product

Please feel free to contact us on info@ayonz.com

Donna B.
Donna B.asked
4K Ultra HD Smart TV K750USN (75")

How do I remove the watermark from my tv?

2 answers
EKO
Customer SupportEKO

Please go to setting and do a reset

Roslyn b
Roslyn b

Where are the settings located

Angela G.
Angela G.asked
4K Ultra HD Smart TV K750USN (75")

I can not get any channels to come through from doing an auto tuning. Please advise! Brand new TV!

1 answer
EKO
Customer SupportEKO

Please do a reset and through the setup do the tuning

Please ensure your antenna is digital antenna

john e.
john e.asked
4K Ultra HD Smart TV K750USN (75")

how much power does the 75in tv draw

1 answer
EKO
Customer SupportEKO

Hi John for technical queries , please email info@ayonz.com

Rebecca
Rebeccaasked
4K Ultra HD Smart TV K750USN (75")

I have an issue with my 75 inch it will not stay connected to the internet, I have reset the tv so many times and still won't stay connected

1 answer
EKO
Customer SupportEKO

Hi Rebecca

Could you please advise how far is the modem from the tv ?

Also what is the serial number on the tv

Kitty N.
Kitty N.asked
4K Ultra HD Smart TV K750USN (75")

My TV is brand new. My family has only been using it for roughly 4 months. Last night the standby light at the front of the TV began flashing. The TV would not turn on manually or by remote. There is not USB drive plugged into it, only TV ariel. I turned off at the wall for 10 minutes and then back on. Red light still flashing. I left it unplugged over night. I have tried again this morning and the flashing continues. How do I fix this problem?

8 answers
EKO
Customer SupportEKO

Hi kitty

It seem the software is corrupted

Please email info@AYONZ.com with your details so they can arrange a tech to service the tv

Diana M.
Diana M.

Exactly same thing happened to mine last night

EKO
Customer SupportEKO

Hi Diana

Please email your details to info@ayonz.com

Kevin harris
Kevin harris asked
4K Ultra HD Smart TV K750USN (75")

I have a problem with my new 75 inch 4K ultra HD android TVK75USGGoogle assist button when press says paired but when you press the Google assist button it says Google not ready yet

9 answers
Luciana
Luciana

I am not sure my tv does not work all together l am still waiting answers from the maker of the tv

EKO
Customer SupportEKO

Hi kevin

Please go to setting and check if the remote is paired

EKO
Customer SupportEKO

Hi Luciana

How can we help you ?

ron
ronasked
4K Ultra HD Smart TV K750USN (75")

my eko 75 has red flashing light won't turn on at all only 4months old

No answers
teena hodder
teena hodderasked
4K Ultra HD Smart TV K750USN (75")

Only about 3 months old been away for 5 weeks came back turned on red power light flashing but won’t turn on, turned it off for a day still flashing won’t turn on ???? What do I do

2 answers
EKO
Customer SupportEKO

Hi

Is there any USB disk plugged in the back of the tv ? If yes please remove it

If not please disconnect all the cables from the tv and wait few minutes then only connect the power and try switching the tv on

teena hodder
teena hodder

I have only the power connected nothing else as I only have wifi, no other cables are connected to the tv

Logan
Logan asked
4K Ultra HD Smart TV K750USN (75")

Hi I have a 75 inch Eko tv saying watermark please contact media tech I want it fixed or I’m taking it back it’s only 3months old

6 answers
EKO
Customer SupportEKO

Hi Logan

This could appear because of some type of download to breach the tv security .

The fix is to have the tv go to setting and do a reset

Meghan C.
Meghan C.

I have this also but it’s appearing on normal tv not on anything that has been downloaded.

Meghan C.
Meghan C.

Also down a little bit further another person complains of the watermark being present and you suggest going into settings to reset the tv? I don’t have any reset option in settings

Kim
Kimasked
4K Ultra HD Smart TV K750USN (75")

I have been reading the reviews on this tv. I have had mine for only three months and the picture has gone. Just the same as one of the other reviews on this site. I have followed instructions from your tv manual and unplugged everything and left it overnight and nothing. What do I do? Urgent contact back would help.

1 answer
EKO
Customer SupportEKO

Hi Kim

Please email us on info@ayonz.com
Serial number so we can allocate a tech to have this issue solved

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