Electrolux Pure C9

Finally, a vacuum cleaner that actually works – *I wrote this same review for the Dyson DC54, since I'm basically comparing two products* This will be a bit of a story, but bear with me, because it is 100% true. Or otherwise scroll to the bottom for a really quick quantitative summary of my thoughts. So roughly 20 years ago, my parents bought a gigantic yellow Electrolux vacuum cleaner - one… Read more

of those with the disposable paper bag filtration systems. I don't really remember much because I was very young, but every spring clean since I can remember, I would vacuum all two stories of the house (we have a rich, cream carpet) while my sister would mop the floors. This invincible behemoth of a vacuum cleaner lasted us until somewhere around 2016-2017 when we ran out of the paper bags (we kept buying refills, but by this time we figured it was time to get a new machine. The Electrolux actually still worked).

We heard all about this fancy new brand, and everybody seemed to love it, so we figured we'd give it a try. And, you know, Dyson is kinda just one of those things you want to try. Assuming it'd last another 15-20 years, which in hindsight is a bit silly, we forked out somewhere around $800 - an investment - for a Dyson DC54. I remember we were so excited to try out the new machine, due in no small amount to its unique and intriguing design. At first it was ok, maybe a little less power than we were expecting, but now, after a few years, it hardly even picks up visible lint/bits and pieces and dust from the carpet. I also keep hearing a whistling sound around where the removable cartridge connects with the body of the machine like escaping wind, and the cleaner barely even left those triangular streaky patterns on the carpet that the old vacuum would. After cleaning 8 large rooms + staircase, the cartridge isn't even half-full. Before we bought our new Electrolux Pure C9, which I will talk about in a moment, I also found myself missing the old disposable bags, because the removable cartridge was difficult and finicky to open and clean, and I'd have to go at it with a brush.

So about a week ago, we went out and bought a new Electrolux Pure C9 Animal, but I put the chore off for a week (who likes vacuuming, let's be real) so I finished vacuuming right before I wrote this review. I had to pause and empty the cartridge 4 times because there was so much dust the Dyson wasn't picking up (I vacuumed just a week after going through with the Dyson). There is so much to say. The cartridge empties instantly - it's easier to remove from the body, and it's also a simple shape so opening the bottom instantly empties all the dust into the bin, where the needlessly complicated Dyson design actually needed me to tap it a few times, have a brush handy, and also a really big bin so when it finally flopped open it could catch the dust (guess cartridges are good after all; it was just poor design from Dyson). And even then, the dust would still get onto my hands and pants because of how awkward the process was. I had to do it in the backyard every time, but now I can just empty it into the kitchen bin. The electrical cord is much longer so I can actually do the stairs in just ONE go, the vacuum itself is so much more powerful so that the cartridge fills up with dust amazingly quickly, the handheld part is easier to extend and collapse, and the handle for the machine is actually a proper handle. Sounds like an odd comment to make, but the handle for the Dyson doubled as the part that fixed onto the mouth of the cartridge, so every time I lifted it, I could hear so much air escaping. Whoever came up with that design needs to be fired. The best part, though, is that we paid half the price that we did for the Dyson.

Come back in another 15 years, I guess, and I'll let you know what becomes of this new Electrolux. I honestly reckon that if my two purchases with Dyson are reflective of their quality of products, this hype going around is bound to flop. All they do is charge more for less. I feel scammed.

TL;DR: What I rate each of them:

Dyson DC54 Ease of use: 4/10 Efficacy: 1/10 Price: 1/10 Overall opinion: 1/10

Electrolux Pure C9 Animal Ease of use: 8/10 Efficacy: 9/10 Price: 10/10 Overall opinion: 9/10

P.S. I am never buying another Dyson product again. We got a fan at the time along with the vacuum, and you bet I have my old Dimplex Turbo Tilt (older than me and I'm 22) in my room, not the Dyson. I've attached two photos - one of the Dyson, and one of the Electrolux.

Terrible Vacuum, Terrible Suction, Broken Twice within 1 Year & Terrible Customer Service – This vacuum is one of the worst I have ever used. The suction is terrible in comparison to my old Miele and with in the 1 year the handle and telescope part of the vacuum snapped. I was able to get the spare part sent under warranty and it then snapped again with in 3 months. This time when I called I was bounced around to multiple people and told… Read more

even though it was under warranty I would need to take it to a repairer and then inspected and a report written as to whether I could get a replacement or store credit. When I called the repairer they said it may be customer induced in which case they couldn’t do anything unless I paid $65 for a thorough inspection and repair and I should call back Electrolux customer support if not happy. I’m only a little person but I do vacuum everyday. How is it possible that the same part could literally snap twice within 14 months of purchasing. I’m sick to death of the crap quality and time wasting of trying to get my money back or items replaced. Whatever happened to consumer rights?!

I advise you to steer clear of this vacuum and perhaps Electrolux all together as they are unlikely to support you!

First impressions: typical 2k25 'prosumer' fitout: nice appearance, feels powerful to use, some well thought-out features, but it's betrayed by a flimsy feel all around, plastics seem cheap and without fiber re-enforcement, just seems like it's itching to break at any moment. Positives: very powerful suction, easy to clean filter system and catch… Read more

jug. Pretty ergonomic to use and carry around.

Negatives: Spinning brush nozzle turbine and rotor require full dis-assembly to service, agreeing with other reviews mine started performing poorly very early on. Choice of material for the turbine is very poor and had no bypass, likely engineered to fail the moment anything heavier than a coffee bean was sucked through the vacuum, as happened to mine a month in.

After 2 months the unit's power switch failed, the unit would not turn off - button switches are not a hard component to get right and not something that saves a lot of unit cost to cheap out on, which is points in the 'engineered to fail' jar.

I've pulled apart a lot of consumer electronics, this vacuum was obviously competently designed and a company like Electrolux shouldn't be struggling with key failures as above. Which leaves me with the dirty feeling of being sold a product with a deliberately limited lifespan as i've seen increasingly often :C

Excellent for pet hair and dust on timber floors and rugs. Replaced our Dyson D23 with this one. Happy with the performance and bagless feature. Unfortunately the engine burnt out after only 27 months, just after the warranty finished. I think its reasonable to expect a vacuum cleaner that costs $400 to last longer than 2 years 3 months. Show details

No longer a reliable brand – Lost strong suction within one year despite regular filter cleaning and light use. At 3 years it started to turn off at random. Sometimes after 15 mins., but usually within 60 seconds. New filters made no difference. There are no blockages. No technical advice service now though they used to be good. Previous Electrolux lasted 7 years after returning the first faulty one. Show details

Motor burned out within 3 months – Motor burned out within 3 months of purchase, Electrolux had me take it to an authorised repairer. After 3 weeks repairer still hadn't received parts and Electrolux would not give an ETA on when they might get parts, As they could not guarantee repair in a reasonable time I asked for a replacement or refund which they said I was not entitled to as… Read more

it was repairable despite being a Major defect.

Very disappointed that Electrolux misrepresented my rights under consumer law.

This model is a lemon – Vacuum cleaner was excellent to start with good suction cleaned all surface very well But died end of warranty Warranty team helpful repairer supplied by Electrolux very distant a 100km round each trip to be repaired x 3 trips to repairer And I’m not in a country area I live in Brisbane First repair didn’t fix vacuum cleaner Returned to… Read more

repairer under warranty Replaced motor that visit Motor died 2nd time I used it Very disappointed with product and convenience of repairer Wont be buying Electrolux again

Cleans great, fails too early – Purchased 4 years ago to cope with large dog's hair shedding. Vacuumed well, but the rotary brush head was noisy. Two year later the rotary head died. Purchased new rotary head which even sounded different and lasted well. After a total of 4 years ownership, the motor burned out and died. Recently purchased a new one, same model (hoping it… Read more

will last longer). Rotary brush head again rattling and pivot is sticking - fortunately having kept the old replacement head I am using it instead. We use it once a week and daily use an Eletrolux stick vac Ergorapido, which was also purchased 4 years ago and still going strong. Love how well the C9 cleans and its accessories, not impressed with the durability. When this one fails, I will replace it with a more expensive German brand.

Just 3 months out of guarantee and it died – Bought from the Good Guy's Robina, and was initially really pleased with this vacuum, good suction and easy to use, but it periodically overheated despite making sure filters etc were clean. Now just over 2 months out of its guarantee it died. Do electrical items have some kind of circuitry in them so they know to break just out of guarantee? Very annoyed. Show details

Definitely good at cleaning, but one drawback I can't overlook – I've recently had to upgrade from my previous Electrolux model that I reviewed here: https://www.productreview.com.au/reviews/9c76bed9-885b-3f21-83eb-246f6a4ec304 Because I was happy with the previous model, I didn't look or consider any other brands as I scouted around for a newer one. I finally settled on the Electrolux Pure C9 Origin model. … Read more

In comparison to the previous model I had, this model sucks a lot better, but is harder to navigate around the place. When I say "harder", I don't mean impossible. I'll explain a bit later in this review.

This bagless cleaner comes with an easy to remove canister that's at the front of the machine. It's a cinch to pull off and put back on when it needs emptied. It's also very easy to see how full it is so you can make a judgment call on whether or not to empty it when you're done. The drawback to this canister is it's not as convenient to empty. By that, what I have to do is get the trash bag opened up and ready to go. Then, I position the canister over the bag, and have to push in a lever like device to the bottom drops down to dump. I haven't tried holding it upside down yet to open the bottom and then flip it over.

The suction power and on/off switches are easily accessible. I have to say the suction is a lot more powerful than the previous model. At least it seems that way because I'm picking up a lot more dirt/dust when I vacuum now than previously. I have both carpet and tiles I use the vacuum for. I don't have any pets so can't rate pet hair being picked up, but I do have a girlfriend who sheds hair like crazy, and that is easily picked up :-)

The cord length is perfect. I don't know how long it is, but it's certainly long enough that it can cover my entire apartment (100+ sq meters) from one outlet. I haven't had any issues with it retracting so long as it's a straight line. That is, don't expect to have the power cord snaking around corners and have the full length retract.

The attachments are standard, nothing special to report about them.

This model claims to have "advanced filtration", but honestly, I can't rate it. I mean, I don't go around sniffing the exhaust. Who does that? And would I noticed a difference? I can't say. It's nice that it supposedly has advanced filtration, but I wouldn't know how to verify that, so cannot rate/review it.

The major difference with this model are the significantly enlarged back wheels. While the website touts them as "easy roll wheels", they are actually a nuisance with the overall cleaner's shape. The overall shape of the cleaner is like a triangle with rounded edges. Now, the big draw back on this cleaner, which I didn't discovered until after purchasing, is because of the shape and the size of the wheels, it doesn't go around corners easily when being pulled along. I find I am constantly having to back up, push the cleaner back a bit, and then guide it around the corner; my previous model which was more an elongated oval without large wheels, managed to navigate such corners effortlessly.

So because of that, I can't give this vacuum any more than 4 stars. Overall, it's pretty good and does an amazing job at cleaning. If only they designed the shape a bit better for navigating corners.

WORST VACUMN IVE EVER OWNED! WASTE OF $440! – I bought this vac after reading reviews on here saying it was 'the best' vac for pet hair. I get it home and within the first week, the machine stopped sucking as strongly as it was upon first use, barely picking anything up. I took it back and was given a replacement machine. The next machine I got never sucked as well as the first from the get… Read more

go, but then it started sucking at the same level, whether set on high or low. Then it started gathering all the dust etc in the top part of the machine and not filtering it down into the barrel, (see attached photo) which caused the machine to overheat and stop. So again, it went back. And with Harvey Norman Product Care, I only got back the replacement value, which is now far cheaper than when I bought it, so now I'm over $100 out and still have no working vac! Will never purchase an Electrolux product again.

So powerful – I replaced my Dyson for this vac I should have done so a couple of years ago. It is so powerful super long cord no need for an extension lead. I will never go back to Dyson now I have this. One down side the plastic doesn’t seem as strong as the Dyson. So will see how long it lasts but performance wise 10/10 Show details

Good Machine Cheaply Made – It's a good machine built to last for the warranty period only. Bought this last August from Harvey Norman and the handle already disintegrated from the joint one year and a month later. The power cable retraction mechanism is hit and miss as well. Works sometimes. I loved the Electrolux Ultraone I had before this but after this purchase looks like I will have to move away from Electrolux Vacuums. Show details