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Elite Electronics

Elite Electronics

4.5 from 222 reviews · View Statistics

Reviews

4.5

222 reviews
5
(189)
4
(4)
3
(2)
2
(1)
1
(26)
  • Product Quality
    4.5 (90)
  • Return Claim MadeYes (19) · No (77)
  • Warranty Claim MadeYes (16) · No (75)
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Sidney

SidneyNew South Wales

Trust worthy retailer

published

I have bought a dashcam from them through Catch and my parcel was lost due to someone else signed my parcel. I was worry that this is gonna be like no one would take the responsibility. So I contacted Elite and we had great communication and they sent me a replacement after an investigation with distributor. Overall, best after sale service.

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedDash camera
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Colin

Colin

  • 3 reviews
  • 1 like
  • Verified customer

Good customer service

published

I had a fault with an amp I bought from them, they helped me out with troubleshooting and replacing it

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Jelena T

Jelena TPerth, WA

  • Verified customer

Best online retailer ever

published

Initially troubles with payment method and delivery delays, but everything solved with exceptional good and caring Customer service.
Product of good quality as described.
Big thanks for Elite Electronics.
Until next order...

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedONYX BOOX Poke2 6" Android eReader
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John

JohnGreater Melbourne (Inner), VIC

  • Verified customer

Samsung QT80

published

Ordered the Samsung Q80T 55in QLED TV from Elite Electronics and it was delivered the next day ! Great service, great product and at a great price. Would not hesitate to use elite again !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Q80T QA55Q80TAWXXY (55")
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  • Verified customer

Fantastic service!

published

Got a fantastic price and fast shipping for our Foscam. While we did have issues with the device itself, Liam helped us through the support, returns and warranty replacement flow. Made the process super smooth with consistent email responses and follow ups. Very happy with the service (and now the product too!)

Product Quality
Incentivised ReviewNo
Warranty Claim MadeYes
Product PurchasedFoscam X2 IP Camera
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Nick M.

Nick M.Far North Queensland, QLD

Awesome Customer Service, Went above and Beyond!

published

Zip was having issues when trying to check out an item, contacted the chat and Liam went above and beyond to get it processed manually, and in such a quick time!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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segi

segiGreater Melbourne (Outer), VIC

  • Verified customer

Great service in the face of challenging times

published

Purchased two pairs of Havit i93. One set didn't charge properly. A brief verification process later Elite organised to exchange the unit. All of this was done during COVID lockdown.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedHavit i93
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Allan

AllanPerth, WA

Such a brilliant device

published

Extremely happy with my purchase. The postage was quick, communication was top notch and the product is amazing, I found shopping online super easy. Would definitely buy through them again. Highly recommend

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSena SF1 Bluetooth Headset
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natalia.org

natalia.orgSouth East Queensland, QLD

Big mistake purchasing from Elite Electronics

published

I bought an e-reader from Elite Electronics as a birthday present for my daughter to be delivered to her address. It was a big mistake. I ended up driving almost 150 km to pick it up myself from couriers’ depot Because Elite Electronics would not allow them to leave it in the local post office. Customer service was a waste of time. Return policy is punitive to customers due to very high added charges.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedKobo eReader
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Fast, Responsive and Helpful

published

Loving my Boox Max 3 and also loving the service and fast delivery from Elite Electronics. Customer service team got back to me within hours to my question about shipping. They also provided some clarifications about the product I was buying, making sure it suited my needs. There was no need for them to do this, other than that they wanted to make sure I would be satisfied. I ordered express shipping and it arrived the next day, during the COVID lockdown in Victoria! Great people, great products, great value.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedONYX Boox Max 3
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Damo N.

Damo N.Hunter Region, NSW

Beware of Returns Policy

published

I purchased the wrong item for $1,890, my fault. I asked for a refund and then to purchase goods to equal value. I was told NO look at our policy.

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo

Outstanding

published

The sound quality and power performance is really going to annoy my neighbors and cause my work mates to want me to install sounds for them.

So very thankful for Elite electronics for providing a great service, products, price and excellent customer service.

I will definitely be promoting Elite electronics when ever I can.
Thank you all for an enjoyable experience.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedkicker 15" sub
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Robert

RobertPerth, WA

  • Verified customer

Fantastic customer service!

published

Website was easy to navigate and I was quickly able to find what I was looking for. I initially shopped here because it had the best price for what I wanted but ill be returning because of the fantastic customer service. I queried about a package taking longer than expected (shipping into WA due to COVID) and Liam went above a beyond helping me out, with very prompt and informative replies. Ultimately my delivery arrived with no problems. Honestly the best customer service experience I've had online. Will definitely shop with these guys again. 5 stars.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Elite Electronics
Elite E.Elite Electronics
  • Verified customer

Great sales and service - fast response and follow up service

published

Got an awesome projector from these guys. Had a claim with manufacturer and these guys helped me out with the warranty process. Very friendly, responsive and where genuinely interested in helping me get what I needed.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchased VIEWSONIC PX747-4K
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1 comment
Elite Electronics
Elite E.Elite Electronics

What a Great Company to Deal With

published

Ordered a radio antenna splitter for my Land Cruiser 200 and was pleasantly surprised when I received a personal email from Mary at Elite outlining the delivery schedule with COVID restrictions in Vic.

She kept me well informed about my order and it did arrive as stated.

The part works a treat and I'm very happy with the service from Elite and the outcome I wish for.

Keep up the good work

Phil

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Product PurchasedBelkin 3.5mm Male-Male 2m Stereo AUX Audio Cable
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1 comment
Elite Electronics
Elite E.Elite Electronics
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Isna

IsnaQueensland

Terrible thing

published

Never shop in this company!!!! i bought the drone from this company, too many faulties, the camera doesnt work, when i fly the drone, the button fly away, when i charge, the charger burned like a crap. i asked them for refund, they wont let me refund, they said there was no faulty, i said dont send me back i just want to refund, they said they dont let me refund or my drone will go to dispose. dont shop from this company, never shop again!!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedZero-X Edge Full HD Drone
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1 comment
Elite Electronics
Elite E.Elite Electronics
Vic R.

Vic R.Sydney, NSW

  • 2 reviews
  • Verified customer

Top shelf service & product

published

The BOOX Max3 - functional & easy to navigate website. Elite staff was happy to discuss product so decision was easy, delivery was as promised. After a few days I had problem with the Max3 which required return. Elite was happy to replace under warranty (it was a BOOX Max 3 issue). The Max3 is so easy on the eyes that I no longer read any documents or books on the iPad. Highly recommend Elite staff and the service,

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedBOOX
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1 comment
Elite Electronics
Elite E.Elite Electronics
Geoff d.

Geoff d.Greater Melbourne (Inner), VIC

With Lock down in place I needed the Oz Charge to get me going

published

The item was easy to find on the Elite Electronics web site, and when I emailed to see how long delivery would take the response from Mary was fantastic, a great store.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Elite Electronics
Elite E.Elite Electronics

Customer service

published

My experience was exiting delivery far exceeded when I had expected. I then had a slight concern which we are all experiencing in these times. Mary followed up. I purchased another item and paid for faster delivery . My confirmation email with tracking reference was Monday 500 pm apparently I then expected delivery possibly Thursday ? The Item arrived 1pm the following day Mary promised me she would make it urgent you are amazing could nor recommend you enough will definitely buy from you again

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Elite Electronics
Elite E.Elite Electronics
samdav7

samdav7Sydney, NSW

  • 2 reviews

Great !

published

I purchased Lanmodo Automatic Car Umbrella Navy Cover Sun Shade Tent UV 3.5 x 2.1M from Elite Electronics via their eBay store, it was delivered very quickly with free postage, the item was new and very good quality as described, I'm very happy with this purchase as well as the great customer service they offer, I couldn't be more satisfied.
I can confidently recommend Elite Electronics to my family and friends.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLanmodo Automatic Car Umbrella Roof Cover Sun Shade Tent UV 3.5M x 2.1M Navy
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1 comment
Elite Electronics
Elite E.Elite Electronics

We're happy to help out! :)
Glad to hear that you're enjoying your Lanmodo car umbrella. Feel free to get in touch if we can assist with anything at all in the future, and best regards,
Elite Electronics Team

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Questions & Answers

Terry B.

Terry B.asked

Do you Still have stock now of the 119 V3 Viofo car cam including gps at $159.00 . thanks Terry

1 answer
Renee K.
Renee K.

You have to contact Elite Electronics direct via their website

Paul Gorski

Paul Gorskiasked

My back upcamera is ñot getting a signal where do I start?

No answers

Get an answer from our members and Elite Electronics representatives

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