Review your last buy on ProductReview.com.au
Part of Emma Comfort Line 4.6 
Emma Comfort Plus Mattress

Emma Comfort Plus Mattress

 Verified🏆 2026
Emma Comfort Plus Mattress
4.7

206 reviews

Positive vs Negative
97%3%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Sleeping Position
  • Side
  •  · 
  • Back
  •  · 
  • Front
Adjustment Period
  • Days
  •  · 
  • Weeks
  •  · 
  • Months
  •  · 
  • I never got used to it!
Perceived Firmness ?
  • Very Soft
  •  · 
  • Soft
  •  · 
  • Medium
  •  · 
  • Hard
Pre-existing Neck / Back Issues ?Yes · No
Caused Discomfort ?Yes · No
Heat Retention ?Yes · No
Sagging ?Yes · No
Value for Money
4.7
Rita
RitaVIC3 posts
  VerifiedPinned Comfort Adapt Plus Mattress Queen

Quite comfortable, so far – Have only had the mattress for a couple of weeks. Right amount of firmness, right amount of softness. Mattress is quite comfortable and the fact that it’s not as heavy or as thickly deep as a full spring mattress, for me, is a good thing. Show details ·  1

5 Michael L  · Feel refresh after a night sleep, good value for money.
5 Abbey Gartside  · Fabulous loving it so far so comfy and have a great night sleep have noticed less back pain also
3 Kyoko  · The mattress feels nice, but our bodies sink in too much, causing mild body aches in the morning. It is softer than we prefer.
5 Viola L.  · THE BEST MATTRESS TO EXIST. Sleep has improved so so so much! Back pain reduced too! QUALITY SLEEP :)
5 Zhi-Ping F.  · it is brilliant and feel cool in hot summer days!
5 Michelle T.  · After a number of years of aches and pains, find they are nowhere near as severe in my new comfort plus mattress! thank you
L Wright
L Wright
  Verified Comfort Adapt Plus Mattress King

Super comfy mattress. I normally get a bad back but not with this! Really supportive without being too firm. It’s much lighter to move than I was expecting which makes changing the sheets easy z Show details ·  1

Ask the reviewer
Cam C
Cam CWestern Australia3 posts
  Verified Comfort Adapt Plus Mattress Queen

Sleeps reasonably cool. Definitely doesn’t feel premium but that’s fair enough at the price point. Minimal zoning is actually a huge positive. Makes the mattress work way better for a wider range of heights and sleeping positions. Edge support is very poor so a bit less ideal to sleep on with a partner. Aas almost impossible to find a working… Read more ·  1

customer support phone number when I bought the mattress. The number on their website was disconnected, which was ridiculous, and even after searching around online and finding a second phone number, that one was disconnected too. Finally managed to find a working phone number through their instagram. Once I did call this number the support agent was great.

  • Thumbnail
  • Thumbnail
  • Thumbnail
Larc
LarcVIC3 posts
  Verified Comfort Adapt Plus Mattress King Single

Disappointing, quality seems cheap. Very basic bed with no side edge support. If you sit or lie on or near edge you end up on the floor! It doesn't have much comfort, im a side sleeper and my shoulder is very painful since using this mattress. Purchased on sale but still not worth the money, better to pay more for better quality. Customer service was good and helped organise the return of mattress Show details

Emma Sleep
Emma Sleep    

Hi Larc. I am so sorry to hear that your experience… Read more

Ask the reviewer

Reviews with attachments

  • Thumbnail
Hippathanmost
HippathanmostSA4 posts
  Verified Comfort Adapt Plus Mattress Queen

Guests just love this mattress – We brought this mattress for our spare room for guests and we have had nothing but great comments about how comfortable the bed is, came really fast in a small box and we couldn't believe that the mattress popped out. If we ever needed another mattress we would buy an Emma Show details ·  1

  • Thumbnail
Kim
Kim6 posts
  Fair Incentive Verified Comfort Adapt Plus Mattress King

Easy to order, Comfortable mattress, great experience! – Ordered the Emma mattress online after seeing a YouTube review. I was nervous about orders, however had purchased mattress in a box before from Aldi. This is amazing quality. I now sleep through my partner coming to bed late as my side of the bed doesn't move. No pain, wake up feeling refreshed every day. Also a good depth, that the fitted sheets… Read more ·  1

actually fit well and don't slip off like they do on those extra deep mattresses. Overall very happy with purchase.

  • Thumbnail
Natasha Buckle
Natasha BuckleVIC
  Verified Comfort Adapt Plus Mattress Queen

Best night sleep – I bought the Emma Comfort Adapt Plus Mattress, bamboo sheets, mattress protector and the hybrid pillows. Such a game changer for my sleep. Would 100% recommend the mattress and pillows Show details ·  1

Positive reviews

Ray G
Ray GWA2 posts
  Verified Comfort Adapt Plus Mattress Queen

We love our recent purchase of a Emma mattress. We slept on one when on a recent visit to the UK and decided to purchase our own on returning to Australia. Delivery was fast and easy. Best of all the mattress has exceeded expectations. I would not hesitate to recommend one if you a considering buying a new mattress. Ray Show details ·  1

Greg E.
Greg E.3 posts
  Fair Incentive Verified Comfort Adapt Plus Mattress King Single

I had a major spinal injury back in 2010. 15 years on I have had a growing issue with back pain. Since completing my 150 nights trial I have beaten the nagging every day back pain. I am so so pleased I took the step to purchase this new mattress, it has been worth more than money can buy for me personally. Show details ·  1

Allan and Joan Jones
Allan and Joan JonesWA3 posts
  Verified Comfort Adapt Plus Mattress Queen

I am 73 years young and for many many years now have been struggling to find a mattress that suits me. I have tried hard, intermediate and soft mattresses over the years but with no luck. My daughter told me about her Emma mattress she purchased years ago and still has so I had nothing to loose so I ordered an Emma comfort plus and was delivered… Read more ·  1

free to my door. I can honestly say I am now experiencing the most comfortable sleep experience I’ve had in years.

Negative reviews

Chelsea Anthony
Chelsea Anthony2 posts
  Verified Comfort Adapt Plus Mattress Queen

This review comes after owning this mattress for 2 and a half years. Initially the mattress was extremely firm and we had to buy a mattress topper for it be comfortable. We slept well on it for 18 months, however despite rotating the mattress the foam has deteriorated and sunk in under us, leaving us with a lumpy and uncomfortable bed, waking up… Read more

in pain every single day for the last 4 months. Emma offers a 10 year warranty, however it's a replacement warranty and there is no way I wanted another one even if it is free. Unfortunately these mattresses are a huge waste of money in the long run. If you are looking for something to last longer than 12 - 18 months just avoid these mattresses!! Emma did respond to this review offering a replacement mattress - however as per above in my review I rejected the offer, I am uninterested due to the long term quality of the mattresses and have purchased a different brand mattress.

Emma Sleep
Emma Sleep    

Hi Chelsea. I hear you. I’m sorry that you’re still… Read more

Rainbows
RainbowsTAS24 posts
  Verified Comfort Adapt Plus Mattress Double

Great mattress although I had issues, firstly there was no edge support, and even though I got a firm layer to add (little later on) that didn't help me as I was still getting back pain, I felt lost. The team were really great with me, helping me. They arranged for the mattress to be collected and I received a refund, thank you for the help iI… Read more

received and your very polite also caring address to me. I believe they are good mattresses, just not for me.

Emma Sleep
Emma Sleep    

Hi Rainbows, good day. Thanks for sharing your… Read more

Mattresses

Find out how Emma Comfort Plus Mattress compares to other Mattresses

Know better, choose better.

Compare all
Craig in Leichhardt
Craig in LeichhardtNSW2 posts
  Fair Incentive Verified Comfort Adapt Plus Mattress Queen

Mattress is comfortable with good support, only grievance is the smell of the foam rubber topper it has taken quite a while to abate , the wife still doesn’t sleep on it. Show details

Emma Sleep
Emma Sleep    

Hello Craig. We do apologize for the inconvenience… Read more

Recent reviews

Rachael S.
Rachael S.WA2 posts
  Fair Incentive Verified Comfort Adapt Plus Mattress Queen

Love my Emma Sleep Comfort Adapt mattress.. At first it was a little too firm but I contacted customer service and they sent me an extra topper layer to make it a smidge softer and it is perfect. Get a great night sleep every night. Best purchase I've made in a long time. Show details ·  1

Katalins
KatalinsNSW21 posts
  Verified Comfort Adapt Plus Mattress King

I love that I went with Emma! I did a ton of research - a few of the top brands were much of a muchness, so I went with an Emma - as they were on sale. I LOVE my mattress. It's perfect for my partner and I. It felt a bit firm at first - after my previous plush mattress - but Im really used to it now - it's just so comfortable. Great customer service too. Very happy would recommend. Show details ·  1

Susanne Lind
Susanne Lind
  Verified Comfort Adapt Plus Mattress Queen

So Glad we tried the bed in a box being retirement age this certainly was different and we had just been thru a harrowing 8 months of cancer treatments with him losing 45kg he wad skin and bone and couldnt sleep as he had no padding he could not even lay in the same place for 30mins he was up and down 6 or more times everynight he Could not get he… Read more ·  1

got on the new mattress and was out like a light and only got up once during a good 8hrs sleep. I cant tell how relieved i was along with elated watching him peacefully sleep again. A huge thumbs up from Andy & Sue Brisbane QLD

Aeron
Aeron3 posts
  Fair Incentive Verified Comfort Adapt Plus Mattress Double

the mattress arrived within days of the order. We ordered this mattress for my son who has been complaining of back aches. He's been having an incredible sleep since slepping on the mattress. I would highly recommend it. The quality, the feel, the service, just amazing! Show details ·  1

Rob
Rob5 posts
  Verified Comfort Adapt Plus Mattress King

Amazing comfort, it is like sleeping on a cloud. The bed base appears to be excellent quality however took a very long time to put together. It was worth it in the end. Delivery was extremely quick, we couldn’t believe how quickly it turned up after ordering online, less than 48hrs. Show details ·  1

Ashlin
AshlinSA2 posts
  Fair Incentive Verified Comfort Adapt Plus Mattress Queen

I absolutely love this mattress, I noticed I was sleeping a lot better on firmer mattresses than my old pillow top and so glad I made the upgrade! It’s the perfect mix of soft & cosy while being firm and supportive! The cooling layer is noticeable and makes a difference. Unpacking was super easy, only gripe is my order glitched and I only received… Read more ·  1

an order confirmation after delivery, I’ve been chasing an invoice for over a month now with no luck.

Kirrily
KirrilyVIC4 posts
  Fair Incentive Verified Comfort Adapt Plus Mattress Queen

Really comfortable and has solved my hip pain issues in the morning. It took a little bit to get used to the bouncer feel of a hybrid mattress but it was comfy from first night. Point off for strong smell that took a while to settle down and the topper could be more cooling. Show reply

Philip J.
Philip J.QLD3 posts
  Verified Comfort Adapt Plus Mattress Queen

Naturally after about Fifteen years since having to purchase a new mattress We didn't no where to start. Fortunately, after spending the morning on the computer and considering each of our options, We finally settled on an Emma. It has proved everything that we had hoped for. Good for our back problems and are now able to sleep through the night.… Read more ·  1

Thanks for your honest evaluation of you products as well as the prompt delivery which was within two days of our order. Phil Jackson

Mattresses

Find out how Emma Comfort Plus Mattress compares to other Mattresses

Know better, choose better.

Compare all
Sarah BA
Sarah BA
  Fair Incentive Comfort Adapt Plus Mattress Queen

Bought for my 18yo son and from the very first night he said it’s the best mattress he has slept on. Also delivered very quickly. My other son also has the same mattress bought a few years ago and he is still very happy with it, the reason I bought again. Show details ·  1

Dave W.
Dave W.
  Fair Incentive Verified Comfort Adapt Plus Mattress King

Incredibly quick delivery (next day), and easy to unpack D let expand. Veery comfortable bed. Unfortunately we had some damage to the outer cover but they happy sent out a replacement cover for it. Show details ·  1

Janet
Janet2 posts
  Fair Incentive Verified Comfort Adapt Plus Mattress Queen

I am very happy with my mattress now that I gave got used to it. It is comfortable and supportive without the bulk and weight of my previous mattress, making it easier to manage when changing bed linen. Show details ·  1

Jade Y.
Jade Y.VIC
  Fair Incentive Verified Comfort Adapt Plus Mattress Queen

Not going to lie, when I saw the size of the box, i thought they had sent the wrong sized mattress. Oh, how wrong was I was! Haven't purchased a new mattress in over 10 years and I have to say that this mattress is very comfortable especially given the price. After speaking to the very helpful staff they suggested the slightly softer version of… Read more ·  1

the mattress and I can't believe how much it has helped my neck pain! Thank you Emma Staff! A very good recommendation indeed!

Jenna Blayden
Jenna Blayden
  Fair Incentive Verified Comfort Adapt Plus Mattress Queen

Was sketchy about buying before trying but the reviews and ratings online were resounding; and my sleeps have been sound. Very happy with my purchase and so far so good- when I first lay on it I thought it might have been too soft for my middle aged mothering back, but not at all! Love it. Show details ·  1

Michael Bordonaro
Michael BordonaroQLD
  Verified Comfort Adapt Plus Mattress Queen

at our age we have found the mattress so comfortable and light enough to lift when ghsging sheets will recommend to friends our back and neck issues have had a positive effect so glad we purchased Show details ·  1

Geoff C
Geoff CQLD2 posts
  Verified Comfort Adapt Plus Mattress Queen

I got a shock when the mattress arrived all roll up but when released it was a shock. Upon sleeping on the Emma the first night I decided to put a topper on the mattress ... Best decision very very comfortable now and good night sleeps. No sore back anymore.. Show details ·  1

Kathy Dawes
Kathy DawesNSW
  Fair Incentive Verified Comfort Adapt Plus Mattress Queen

We received our Emma Mattress a week ago and I thought it would take longer to expand but night one, it was like sleeping on a cloud. I'm finding I don't even feel my husband rolling over and after starting chemo recently, I am spending more time in this lovely, comfortable bed now. I would love an Emma pillow. If it's as comfortable as the mattress, that would be amazing! Show details ·  1

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.