Emma Diamond Hybrid Mattress King Single

My kid is finally sleeping! – My son was waking every 2 hours with his old mattress. I replaced it with the Diamond Hybrid Plus because it sounded comfy and had a hypoallergenic cover. Now the depth of sleep he gets is intense and as a result I am getting a great rest too - although I suspect it has something to do with my Emma Zero Gravity mattress. But that’s another review. Show details ·  1

So pleased we bought this – I have never slept so well as i have since i got this mattress, no back pain and seems to have reduced my snoring too which is an added bonus Show details ·  1

Super comfy for my pre-teen – We purchased this firm mattress for our pre-teen boy, as an option that would support his sleep into early adulthood. He immediately - and still - found it to be comfortable no matter which way he slept, and two years on it has maintained it's shape well with no sagging at all. One drawback for us is the weight of the mattress, which makes it a little difficult to change the sheets. Show details ·  1

Do not purchase! – A few months back, ordered a diamond hybrid king single for my son. It was a saga that ended with us getting our money refunded. * took a few days to deliver, not next day. No biggie but not as advertised either. * Matress supplied in a KS box was actually a single sized mattress. * after a fair bit of back and forth with customer service,… Read more

including photos and them wanting us to arrange a charity to pick up wrong mattress and supply proof of pick up before sending the correct mattress. Once I said to them that as they hadn’t fulfilled the originals sales contract for a KS mattress and we’d like a refund, suddenly the correct mattress was on it’s way and they arranged pick up of wrong mattress. * it ended up taking around 3-4wks from time of purchase to finally the delivery of the KS single. * the 2nd mattress was the correct size but faulty, when it expanded out it split along one side. * more back and forth with customer service including photos and wanting us to get this 2nd mattress picked up before they would send replacement. I again stated the original sales contract had not been met and we wanted a refund. * they finally agreed but it was 7 weeks from the original date of purchase to receiving our money back.

Customer service was fairly unhelpful at 1st but towards the end of the process they were ok.

FYI - we purchased a Sleeping Duck KS which was delivered the next day & no issues.

Zero communication. Out of Stock and won't let customer knows until customer chase them – I bought 3 King Single Emma Diamond Mattresses online on 26 Nov 23 during Black Friday Sale for all my kids. Have the new bed frames delivered and assembled ready. All kids eagerly waiting to try out the new beds. Waited for a week. No communication at all and wondering what's going on. Went on to their website and submit a ticket using the… Read more

"Contact Us" link. Still no reponse after a week. Submitted another ticket a week later and we went overseas.

Came back after 10 days and still no mattresses. Found their support email online today and sent them an email this morning. Got a response this afternnon saying they went out of stock and have till next shipment arrives which is due first week of January. It is very frustrating. If they let have let me know within a couple of days after purchase that they are out-of-stock, I can still look for other brands which are still on Black Friday Sale.

I haven't got a chance to try their mattresses yet so can't comment on quality. Hope they are really outstanding that worths the wait.

Was expecting a better product – Purchased the diamond hybrid & topper 4 months ago hoping to help with back & more so hip pain but these seem to have gotten worse, even my hubby now seems to have neck pain on a more regular bases, will put up with it for a bit longer in the hope that its just a settling in period. The mattress also has already developed body sagging areas,… Read more

leaving a slight 'hump' in the middle, I also find it to be a 'hotter' mattress than our old one. This is the most expensive mattress I've ever purchased & was expecting better performance.

Very happy with this mattress - referred to others – Very comfortable mattress for my teen son. Definitely sleeping better and whinging a little less. No sag at all. Nice and thick compared to standard mattress. Show details ·  1

Perfect for my child – Delivery was super fast and loved the ease of the wheels on the box. The bed itself is super comfy and easy to move with the handles on the sides. Perfect for my toddler transition from cot to a big bed, as it is firm but super comfy! Show details ·  1

Sleep soundly – Mattress is generally very comfortable. We both have back pain but we are sleeping longer now. It is easier to change the linen, not as heavy or high as some mattresses. It feels sanitised and fresh all the time, it is ‘cool’. It doesn’t disturb us if one of us gets up and off the bed. So far it has no permanent sinking from body impression. Show details ·  1

The perfect mattress! – We brought the Hybrid Mattress for our 4 year old son and he absolutely loves it. It's very comfortable, ultra supportive and has maintained its supportiveness over the last 12 months. Now he sleeps through the whole night without trying to jump in or bed! Highly recommend! Show details ·  1

Best Buy I have made in years – Reviewed and reviewed then bit the bullet and purchased. Overwhelmed it was delivered the same day. No hot or cold nights now - has evened out my body temperature. No aching back in the morning. Show details ·  1

Amazing, best mattress I've ever owned – This mattress has been a game-changer for my sleep quality. Pros: 1. Comfort: The mattress offers an exceptional level of comfort. 2. Support: One of the standout features is the excellent support it provides. I wake up feeling refreshed and without any back pain or discomfort. This is very important to me, I'm a heavy guy and with other… Read more ·  1

mattress's I always end up with a sore back.

3. Durability: its also very durable. It has held its shape well and hasn't developed any noticeable sagging which again because of my weight is awesome. Other mattress's only last a month or so with me.

4. Cooling Technology: The mattress incorporates cooling technology, which helps regulate temperature and prevents overheating while I sleep.

Cons: NONE

I wholeheartedly recommend the Emma Diamond hybrid mattress to anyone that has trouble sleeping or even if you just need something incredibly durable and comfortable.

Bought a second one after the first – Bought one of these for my son. Put a second one in the spare room. Overall, very happy with it. Have the base and mattress. Sturdy base, comfortable bed. The base is good value at the price - it is not outstanding in terms of finishes, but does the job and it very stable. While I don’t sleep on the bed it often, when I have it is really kind to… Read more ·  1

my back. It is very, very cool - the “diamond” tech does work surprisingly well. Great in summer but needs some warm bedding options in winter. I like the ability to pull apart and clean. As it is in the guest bedroom we have a protector on the mattress for extra protection and cleaning. They do have a chemical smell initially. Goes after a week or so, you need to ventilate them a bit. It is likely that we will get a queen for our room when we replace our current mattress.

Ok, needs a pillow top – Service and delivery was so convenient and quick. The mattress is ok, I was expecting more of a pillow top. It could be improved with this. Show details

Still perfect over one year later – I bought this mattress after sleeping on a similar Emma model due to it's firmness ,comfort and warmth, without getting to hot in summer, yet it's warm in winter , it hasn't sagged and when you rotate it, you get a brand new mattress feeling again every time. Plus it is quite lightweight and easy to move about. I don't regret getting rid of… Read more ·  1

another brand named after a certain creature after 6 months as it was a nightmare with a burning feeling and sagging. I'll be buying another Emma and nothing else !

DO NOT BUY – I placed an order for this mattress my child 2 weeks ago. The item was available and in stock. Once payment was taken, I was confirmed I would receive the item for next day delivery. It did it come. It still hasn’t come and no one from the team at Emma Sleep knows when the item will be in stock. It has been out of stock ‘for a while now’. So… Read more

the point here is that Emma Sleep are taking money from customers for out of stock products and not telling customers about it. That’s illegal as business HAVE to tell customers the item is out of stock and on back order. Do not buy from @emmasleep.au I have asked for a refund and have been promised I will get refunded within 24 hours. Let’s hope they aren’t lying about that too!

Beautiful Sleep – Really amazing sleep. So restful that I go to sleep earlier than normal to just enjoy more sleep. Hubby loves it more than I do and he keep sleeping hahaha. He gets more restful and less cranky. Show details ·  1

Horroble customers support and delivery – The website may advertise next day metro delivery, but that is completely untrue. Ordered a mattress late nov, waited a week, received an email from Emma saying that my order been upgraded to the hybrid mattress, but it will take another 7-10days. I thought "fine, free upgrade for late delivery". Waited for another week-ish but no delivery, so… Read more

I've contacted Emme for an update. They said delivery has been prioritised and i will received the mattress the week after. Waited another week, contacted customer support again; this time they said sorry, we must retract thay upgrade we promised you, and the delivery been delayed for another 5-6weeks. Naturally I was not happy about this and tried to reasons with Customer support. This is the point where customer support starts to respond really slowly and limiting to the 'take it' or 'cancel it' options.

Cancelled my order eventually as i do not wish to deal with them anymore. The refund process are fine, however i will recommend anyone i know to steer clear from this company.

Extremely Comfortable – Easy to unpack Super supportive and improved quality of sleep. Feels high quality and looks long-lasting Show details ·  1

My daughter loves the mattress – I bought this for my daughter, and I have checked with her several times to see if she wanted to change it. The simple answer was no way Show details ·  1

Straightforward delivery – Comfortable, firmer than Ergoflex (which my partner got). Useful for back pain Show reply

High quality & High Value – The mattress is more on the firmer side than i expected, i'd say about medium which actually suits my fancy. As the first new mattress i've purchased in my life as a young adult the mattress is extremely comfortable, firm in feeling yet molds to the shape of your body without any adverse sinking feeling. Had terrible sleep posture and woke up… Read more ·  1

fairly sore due to my previous sinking mattress but this mattress felt exceptional and my quality of sleep has been great. in terms of maintaining shape, i've had no problems with the firmness perfect for me

Good Sleep – Maintains shape without being too hard. The mattress is supportive and comfortable. Very Happy. Show details ·  1

A very good mattress – I have painful hips and where previous mattresses have aggravated the problem this mattress does not - it is vey supportive and I get a restful night's sleep. Show details ·  1

It's a fabulous mattress – The King size diamond hybrid is basically the best mattress I could have bought. Time since the purchase has proven it's something my family cannot live without. Show reply

Not great but okay – Got alot of back issues and its not as firm/supportive as I would've liked or needed so not been helping the way i hoped. It's holding its shape well though and is not uncomfortable. Show details

Best mattresses ever !! – We bought 2 x king single mattresses (premium) plus beds and a queen comfort mattress and bed. Both are extremely comfortable and great support. The premium mattress is my preference for support. I suffer from migraines and these mattresses have improved my condition quite substantially. I haven’t noticed any sagging in any of the mattresses. Thank you so much Show details ·  1

Diamond Hybrid – Love my diamond hybrid mattress. After a few nights sleeping on it, it was 'broken in'. Awesome Show details ·  1

Found my no pain sleep at last – Comfortable and supportive, hip pain unnoticeable while sleeping any more. Show details ·  1