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Part of Emma Luxe Line 4.6 
Emma Luxe Plus Mattress

Emma Luxe Plus Mattress

 Verified
Emma Luxe Plus Mattress
4.7

142 reviews

Positive vs Negative
95%5%
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Sleeping Position
  • Side
  •  · 
  • Back
  •  · 
  • Front
Adjustment Period
  • Days
  •  · 
  • Weeks
  •  · 
  • Months
  •  · 
  • I never got used to it!
Perceived Firmness ?
  • Very Soft
  •  · 
  • Soft
  •  · 
  • Medium
  •  · 
  • Hard
Pre-existing Neck / Back Issues ?Yes · No
Caused Discomfort ?Yes · No
Heat Retention ?Yes · No
Sagging ?Yes · No
Value for Money
4.6
Bec
Bec2 posts
  Fair Incentive VerifiedPinned Luxe Plus Mattress King

Excellent service and comfort – The service at Emma has been excellent. I purchased the Luxe Plus mattress with advice from their staff, and so far, it's helped with my back pain and better sleep. It was a bit firmer than I expected, but when asking the staff about options, they sent me an extra comfort layer to soften the feel. Both mattresses arrived within days and we're very easy to unwrap and set up. Show details ·  1

5 Belinda Conibeer  · Loving our mattress. Comfortable for both my husband and I and easy to set up.
5 Mike P. Modesto  · Very comfortable, slept well even with hubby snoring like a lawn mower, would recommend!
4 Katie Chen  · Great, soft and relieved stress, pretty love it. The mattress is medium hard but it not really support my back.
5 Esther  · Really comfortable. Would buy again without a doubt!! Great customer service and fast delivery.
5 daniel neale  · Such a comfortable mattress. Really love it and have been sleeping so well.
4 Bec  · Bed was easy to install and very comfortable from the first night.
Belinda S.
Belinda S.TAS2 posts
  Verified Luxe Plus Mattress Queen

Best mattress I've bought in many years. Out does the last 4 mattresses i have had in 10 years trying to find the right one for me... i have now found it and wont be buying any other brand ever again!! Show details ·  1

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Aurora
Aurora
  Verified Luxe Plus Mattress Queen

When we first started to sleep on our Emma Luxe Plus mattress I was worried it was going to be too soft, after our previously very firm mattress. I love it - it feels like laying on a cloud, soft but supportive. It reminds of staying in an expensive hotel where the beds are always amazing and the most luxurious sleep is had. Show details ·  1

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Cedric
CedricWA13 posts
  Verified Luxe Plus Mattress Queen

Just wanted to say how wonderful your courier partner was on 16/3. They kindly gave me a luxurious 15‑minute notice before arriving—truly the perfect amount of time to drop everything, take an hour off from work, and sprint home to open the door for them. And the surprise of not being told the actual delivery date beforehand? What a delightful… Read more

twist. Kept me on my toes. Really appreciate all the effort that went into wasting both my time and money. I’ll be sure to remember this experience and will definitely never purchase anything from Emma again.

Emma Sleep
Emma Sleep    

Hi Cedric, good day. It’s clear that this process… Read more

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Emma M.
Emma M.2 posts
  Fair Incentive Verified Luxe Plus Mattress Queen

Best of the boxed mattresses – Bought an Emma Sleep mattress a few months back—delivery was quick, setup so easy. And it’s so comfy, you wouldnt believe it came from a box! Definitely recommend Show details ·  1

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Darion
DarionVIC20 posts
  Luxe Plus Mattress King

Emma amazing out of this world comfort – After years of having sub par matresses! this particular purchase restored our faith. Previously over a 12 year period my partner & I have had Simmons,Bed’s for backs,Sleep republic,Seally Posturpedic and they have all failed in several areas. The last in particular gave us back ache up top and hip sag which was horrible waking up sore every… Read more ·  1

morning.

We had looked at Koala and Sleeping Duck but finally decided on Emma. Me being half German trust they’d get this stuff right and we were not wrong.

Customer service , delivery all on point 100% . We ordered Sunday night and the mattress was on our doorstep at 4:30 pm the next day with full live tracking.

THIS WOULD HAVE TO BE THE BEST SLEEP I HAVE HAD IN YEARS!!!

I feel like I was 21 just jumping out of the bed in the morning not making caveman sounds or walking then freeing up a bit after 30 min’s.

We work out keep fit and sleep is so important for recovery.

The Emma mattress in Luxe plus diamond topper I would highly recommend for the following reasons that we like.

* Comfort is astounding like sleeping on a cloud, firm but strangely soft so it’s like the perfect happy medium.

* No partner disturbance or barely any * Very cool as we are hot sleepers , on a side note your partner may be at that stage of the month and feeling hot and flustered but I have not noticed the body heat and volcano next to me as much or if anything at all with the Emma. Heat absorbtion must be superior compared to other brands.

* The support is out of this world. Side sleepers,back sleepers,stomach and how ever you’d like to sleep. Whole body relaxes upon laying on the Emma and my body adjusted over one night so there was no getting used to the mattress period.

We noticed that we don’t wake and see a huge indentation in the matress which is reassuring.

We are extremely happy with the Emma luxe plus the Diamond topper. We will be recommending to freinds and family now.

Don’t hesitate , your back will thank you.

Latest follow-ups

Joel Heaney
Joel Heaney
  Verified Luxe Plus Mattress King

I did a lot of research before deciding on Emma. Quite a few reviews on other brands said their new mattress was firm but hoping it would soften in time. I didnt want that. My partber and I had put up with a firm mattress for 7 years on a $5K bed… Read more ·  2

and woken up with a bad back every morning. Emma's Luxe mattress had a soft to firm rating, one of the only ones that had this, and this was good enough for me.

The price was reasonable and delivery time excellent. The only thing I objected to was the delivery fee. I didn't think going from Brisbane to the Gold Coast would incur a cost but the latter was deemed 'regional' so I had it delivered to friends place at a sbururb in the middle of nowhere that was 20km closer to Brisbane so it was then free delivery. This was almost the deal breaker, just on principle, so would suggest Emma review this policy and their regional boundaries.

I've now had my king size mattress for over 4 mths. It to⁰ok a few weeks to get used to the softer edges (they all have this) but now it's great. It's 100% better than my old mattress and best of all, I wake up with little to no back pain and feeling like Ive had a great night's sleep. My partner is also sleeping so much better and no complaints so far. I'd highly recommend Emma Luxe Plus to anyone who is looiking for that little bit extra softness and a mattress that you can just sink into and actually enjoy a good night's sleep.

 Follow-up  · The delivery timing was great. However I needed to find an alternate delivery address to my own that was 30km closer to the pickup point in order to avoid the delivery fee. I think just the extra softness of the mattress compared to our last one made a huge difference as to how I now feel when I get out of bed in the morning. Previously it… Read more

Positive reviews

Calendar savy
Calendar savySA2 posts
  Verified Luxe Plus Mattress King

Initially the mattress went missing in transit for over a week but once I contacted Emma chat support it was delivered that day within hours. I slept well from the first night of usage and have noticed not waking up extremely hot anymore. I was told the sides are reinforced but are extremely soft and collapse. The mattress is a smaller diameter… Read more ·  1

to my previous king size and much flimsier so you need two people to move it as it folds on you and the zipper pulled apart while trying to get it on the bed.

Anthony B.
Anthony B.2 posts
  Verified Luxe Plus Mattress Queen

Apart from the nightmare delivery it's quite good. The feel of the springs around the edges feel like they break through the fabric before the warranty does so we will see. Show details ·  1

Carly Gray
Carly Gray
  Verified Luxe Plus Mattress King

Such a beautiful soft mattress, I was scared buying online but I'm glad I got this. I also got the wooden bed frame. It's been 3 months and still incredibly soft. Maybe even softer than when I first got it! Very happy! Show details ·  1

Negative reviews

Karen
KarenQLD4 posts
  Fair Incentive Verified Luxe Plus Mattress Queen

This mattress was not for me, Emma couldn't get anyone to collect the mattress, and at my cost, I had to dispose of it, but the refund was very quick. That I was thankful for and that's why it got 3 stars Show details

Emma Sleep
Emma Sleep    

Hi Karen, thanks for letting us know your thoughts and… Read more

dmb
dmb38 posts
  Verified Luxe Plus Mattress King Single

It's just an old fashioned inner spring mattress with a layer of foam that gets hot on top.Extra bouncy. Much lighter than previous mattresses. Delivery was painful took almost a week for delivery.Third party delivery were hopeless, kept saying be there in 10 minutes, would race over to address and they didn't come for a few days.Then said would… Read more

be there in 30 minutes , just as they were actually there. Delivery cost over $100 to central coast. Would have been smarter to purchase from local OMF that had a very similar feeling mattress at a much more economical price.

Emma Sleep
Emma Sleep    

"Hi, good day. Thanks for getting back to us, sharing… Read more

Mattresses

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Lisa Litchfield
Lisa LitchfieldQLD4 posts
  Verified Luxe Plus Mattress King

Straighter already ! Unfortunately still not sold – The first few weeks I struggled to get used to the mattress. But I was patient and positive this would work for us.. 2 months in and we are happy with this purchase. Edited . Unfortunately even after a foam topper that was sent free of charge. We are still waking up with a sore back. Show details

Emma Sleep
Emma Sleep    

Hello Lisa. Thank you for your wonderful feedback. We… Read more (+3 replies)

Recent reviews

Kim9169
Kim9169NSW4 posts
  Fair Incentive Verified Luxe Plus Mattress Double

We have tried numerous mattresses over our 51 years of marriage and spent countless thousands on them. This is the first one that we can both sleep on without waking with a sore back or tingling extremities. Great mattress, thanks. Show details ·  1

John Murray
John Murray
  Luxe Plus Mattress King

Very comfortable mattress a bit soft around the edges but it has solved my restlessness problem not waking up at night and I feel very rested and get to sleep quickly Show details ·  1

Darren Edis
Darren Edis
  Fair Incentive Verified Luxe Plus Mattress King

My wife has back problems and we have rarely slept in the same bed for years, but since we received our new mattress we are sleeping together and both sleeping better than we have for years Show details ·  1

Richard Putera
Richard Putera2 posts
  Fair Incentive Verified Luxe Plus Mattress King

Good value for money. It's a bit soft but I kind of like it. If you sit on the mattress (when the pressure area is small) you're sinking deep but when you lie flat it's getting more firm (I assume because your weight is distributed equally). So far so good, I don't have any problems with it. Show details ·  1

Darien McTackett
Darien McTackett
  Fair Incentive Verified Luxe Plus Mattress Queen

Softest bed I've ever lain on. I went to a few mattress shops to try them out, And all of them felt like my old bed, just more foam, and then I got the Emma and it's like sleeping on a cloud, and it doesn't transfer bounces and shakes from my partner Show details ·  1

Haddlem
HaddlemVIC3 posts
  Verified Luxe Plus Mattress King

We absolutely love our new mattress. After trying several in the shops and not being happy I went with the internet recommendations and the sale price was great. We are so glad. Definitely worth it. I have felt like my lower back is supported and comfortable after years of a sore back from my last mattress. Show reply

Janice Scoberg
Janice Scoberg
  Fair Incentive Verified Luxe Plus Mattress Queen

My new mattress is so comfortable. I have a back issue which was becoming progressively worse with my previous mattress. My Emma mattress has taken away nearly all my pain and stiffness and my back issue is improving every day when I wake up in the mornings. Show details ·  1

Bec
Bec2 posts
  Fair Incentive Verified Luxe Plus Mattress King

I could not be happier with this purchase. Firstly, the delivery was so quick. It said it would be a week as we live rurally but it was only 3 days. It is so comfy, not too hard but not too soft also. I can’t even feel my husband tossing and turning all night anymore, mostly because he doesn’t do it much anymore because the mattress is so good… Read more ·  1

but there is also just no disturbance from the other side. I thought about getting this mattress for a long time before I actually got it, but now I wish I did it much sooner.

Mattresses

Find out how Emma Luxe Plus Mattress compares to other Mattresses

Know better, choose better.

Compare all
Andy Pearson
Andy Pearson
  Fair Incentive Verified Luxe Plus Mattress Queen

I’ve been sleeping on the Emma Luxe Line for a few weeks now and it’s been a noticeable upgrade. The mattress strikes a great balance between support and comfort — firm enough to keep my back happy but still cushioned enough to feel plush. It has great motion isolation too, so I’m not getting woken up by movement during the night. Overall, I’m really happy with it Show reply

SarahP
SarahPVIC2 posts
  Fair Incentive Verified Luxe Plus Mattress King

Mattress has taken a bit of getting used to, it’s much softer than our last one. Unfortunately it was nicked when unwrapping with the so has a slight tear with is a bit disappointing. Show details ·  1

James
James3 posts
  Fair Incentive Verified Luxe Plus Mattress Double

It's taken some time to get used to, but it's supporting back well enough I guess. I did request a call back from an Emma Sleep Specialist but that is yet to come. Delivery was good. I probably won't win the pillow now that I've said this. Show details ·  1

simoneaston
simoneastonVIC4 posts
  Fair Incentive Verified Luxe Plus Mattress Queen

Love my mattress, however the delivery experience was terrible and when Emma was contacted about getting it delivered in a timely manner, they weren't exactly helpful, or seemed to care too much, I guess they already got their money. Show details ·  3

Geoff White
Geoff White2 posts
  Fair Incentive Verified Luxe Plus Mattress King

I have had the Emma Mattress for couple months now and with a little adjustment and great communications with Emma have found the quality of my comfort and sleep is very good at present it has also maintained its shape and firmness even though Im a single person I can switch sides now and then when I need a change at this stage no signs of sagging in any direction up down or sideways Show details ·  3

Hellie
HellieQLD6 posts
  Verified Luxe Plus Mattress Queen

Suffering from arthritis of the spine, my back and shoulders were hurting every morning when I got out of bed. Bought an Emma mattress, and the difference has been amazing. Less tossing and turning, and waking up with no pain. It is a great mattress. Show details ·  1

Merle Davis
Merle Davis
  Verified Luxe Plus Mattress King

Beautiful mattress, and the best night sleep for a long time and I don't feel any movement from my husband or when our 40kg Golden Retriever decides to launch on to our bed. The pillows are fantastic no more neck issues. Great package all round. Show details ·  1

Shane Hardiman
Shane HardimanVIC2 posts
  Fair Incentive Verified Luxe Plus Mattress King

We looked at all options on buying a new mattress and decided on the Emma because of the reviews, and We are very glad we did. The delivery was fast and the easy set up is fantastic. I had a lot of trouble sleeping on our old mattress and have found I am more comfortable and rested. The first night was a bit restless, but I guess it was due to not… Read more ·  1

giving the mattress time to expand and settle properly. Now I am sleeping a full night, Highly recommend!!!

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