Perfect customer service
So far so good. The gentlemen that signed me up was an absolute legend - Matthew! He was so friendly and relatable. Customer service has always been spot on. The rates are ridiculously good. I don't know what else to say. Change to these guys, they're Aussie and good at their job!!!!!
At last! An energy company that sees the light.
As a customer and small shareholder, I'm very proud to be supporting the innovative Enova energy company. Enova is not only helping to transform Australia's energy system with its focus on community ownership, renewable energy and local investment in energy efficiency, education and community projects, it also provides great and friendly customer service and very competitive pricing. If Enova is coming to your area, don't hesitate to jump on board!
Community based green energy! Fabulous!
I have been so pleased with my reduction in power bills but more by the ease with which it all took place...and mostly by the idea that I am part of a community based effort to live more consciously. I became a share holder because I believe in the aims of Enova. I am so happy to be part of it.
I am really pleased to have discovered Enova!
I am lucky enough to have a small villa which had solar panels installed when I bought it. I have added a solar hot water tank to that system and am really pleased with my power bills which are minimal, even though I don't have a battery system. Enova gives me a great rate for my energy feed into the grid; they are also wonderful with customer service! As they are a local energy company, situated in my town, I am even more determined to support them. But of course the main thing is their push for renewable energy sources and their absolute support to local projects that support renewables.
- Verified customer
Enova - great for the community. great for you
I was very attracted by the aims of Enova, especially the not-for-profit side of the business and the focus on promoting renewable energy. I invested in the initial capital raising and have been involved with energy coaching as a volunteer, which has taught me heaps about efficient energy use.
I was one of the first customers, and have been extremely happy with the service and responsiveness to the few enquiries I have had to make. I already had solar panels and two years ago, installed 9.6kWh of battery storage, and this has enable me to keep my energy bills down. I now draw down minimal amounts from the grid.
I would encourage others to consider switching to Enova.
Switching to Enova - great choice
Dealing with my energy provider went from being a pain to a pleasure when I switched to Enova. The customer service is excellent, prices competitive and I can see they are doing a lot of good in our community.
Be part of a change for good
I was looking for energy options that offer alternatives to damaging the environment and my children's future. Enova is delivering via a different model, which is more generationally ethical. Just consider them as a provider if you have the option.
Totally happy with Enova
I've been with Enova since 2016 and am also a shareholder. So great to know that this company is local and community owned, and that our money stays in our area. I have solar panels and the feed-in tariff is good. I've had no problems with them whatsoever.
Most efficient, courteous, knowledgeable staff promoting their company which results in a flawless supply of most competitively priced electricity together with excellent solar feed in tariffs. As a customer of over two years I cannot rate Enova highly enough
Community focus: A nice change in today's world
In this era of prolonged inaction, and in fact discouragement by the current federal government, of the much needed renewable energy transition, Enova has continued to forge ahead with community focused future energy outcomes. We could all get behind them by moving over to this iconic company, and in turn, help them work more efficiently and effectively for us all.
Couldn’t be happier with Enova!
I was an early investor in and customer of Enova and couldn’t be happier. About two years ago we installed solar panels from a local supplier and now enjoy the benefits of both decisions. I wanted my money to stay local- to support local jobs and be socially and environmentally beneficial.
My accounts are easy to read and I know I’m contributing to a clean future.
I couldn’t be happier and do not hesitate in recommending Enova to others.
- Verified customer
Exceeded my expectations.
Took a chance and signed up with a new locally based electricity retailer. Found them very responsive to the local community and due to their support for renewable energy, when power prices increased recently, they increased their feed in tariffs accordingly. Net result is that I am actually better off now than I was before the increase. Seriously, I can't fault that. Customer Service has been efficient, polite and friendly. Have had no negative dealings.
Questions & Answers
hi we are based in victoria and would like to be included on your mailing list as you intimate that you may be expanding your coverage to Victoria within the next 12-24 months
Hello I moved into a new area not so long ago. I’m renting so a company referred me to my electricity and gas be with momentum energy. I’ve set up direct debits with them and the date for my first payment to come out but it didn’t and as I have a yearly set of dates emailed to me by momentum they said there was a glitch in there system when I called them about it and they couldn’t do anything about it as the energy plan I’m on couldn’t be changed so pretty much I had to suck it up !!! I have so much trouble with them already that it’s put me off. I’m really not to familiar what a monthly bill would be and feel I’m not getting looked after by them. Can I change as easy as I joined ??
Katherine B.Enova Energy
Thanks for your question and sorry you've had a bad experience with your other provider.
Switching to us is easy - it takes about 5-10 mins online here - https://secure.enovaenergy.com.au/ - or if you prefer to talk through options a call takes about the same amount of time.
Our Customer Service team would be happy to run a bill comparison for you and talk you through the best plan for your needs - you can upload your bill directly here to receive a comparison: https://enovaenergy.com.au/compare-electricity-bill where they'll call you back, or you can email us at firstname.lastname@example.org with your contact details for one of our team to contact you.
Otherwise, please feel free to give us a call directly on 02 5622 1700 and our team can help there and then, we're open 8:30am - 5:30pm Monday through to Friday,
Thanks again for the interest,
Where are you based and also do you supply to victoria
Katherine B.Enova Energy
Thank you for your patience in waiting for our response as the team have only just returned from their Christmas break.
We're based in Byron Bay, NSW. And we don't supply Victoria yet, but expansion across Victoria is ear-marked for late 2020/early 2021.
We’d love to have you as a customer - If you'd like, you can email us at email@example.com with your contact details and we'll add you to our mailing list so you can receive all the latest updates on Enova, and know as soon as we're available in your area.
Thanks again for the interest,
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