What a great company to deal with!
I recently had the pleasure of talking to Jamie from Brisbane. This woman is extremely knowledgeable and you can tell she is passionate about what she does. Not only did she talk the talk, but she walked the walk if you know what I mean. Demonstrating her love of JDM, Aussie muscle and sports bikes is definitely apparent in her tone.
She gave me the right cover for my rare 2000 RZ RX7 Mazda when the other guys didn't even know what the car was. Cannot wait to bring my other vehicles over in due course.
Easy and smooth transactions.
dealt with a staff member by the name of Shane. Shane was fantastic and heard what I needed to say and understood how I verify the valuation of my pride and joy. Insured my Vs SS under its current market value which was a lot more then other competitors and realistic valuation with the current market values. Was insured with Lumley, after a year and installing a sunroof and brand new wheels and tyres, believed that the value did not change, mind you cannot replace my vehicle like for like. Lumley staff said there was not enough evidence of tho...se cars at current and could not justify the value. When I asked where they get their valuations from, he said gumtree, carsales etc. but also said that the seller never gets what they want. so far there has been nothing under $25k equivalent condition to my car at this stage registered and RWC. Well done Enthusiest Car Insurance. I have now referred you to 2 others so far and its been only 24 hours since cover started. Thanks again Shane .
Easy, Awesome Company
Enthusiast was atleast 50% cheaper than any other insurer. great service any time Ive had to call.
I have recommend Enthusiast to many of my friends and family looking for insurance.
Exceptional Claims Service and fantastic value!!!
Recently I was involved in a major car accident where a 200 tonne semi truck plowed into the back of my very rare C300 Mercedes Benz that cost $113,000 when purchased new. The force of the accident threw me forward in the car as the truck didn’t even brake as he didn’t see me. The damage to my beautiful car was substantial.
I just got my car back today and it is in better condition than before the accident. The panel shop remarked to me that Enthusiast was fantastic to deal with and they couldn’t recommend them highly enough with how the...y treated my claim. Leanne in particular in claims provides personal service and attention to detail in getting things done that you just can’t get from bigger insurance companies. I phoned Leanne yesterday to personally thank her for getting my repairs approved in the same week as the accident. I was so impressed with the way that whole process was handled and I’d recommend Enthusiast to anyone - as I agree that you can only judge an insurance company after you have made a claim. They are excellent. I was paying almost $2,800 per year with my previous insurer and enthusiast was able to offer me a superior insurance product with agreed value and windscreen cover and hire car for 50% less than my old insurer. I will not name them as I don’t want the legal issues but they were one of the larger companies. If you want personalised service and honest value for money and most importantly being able to chose your OWN REPAIRER as I did / you can’t go past enthusiast. Many insurers send you to their own repairers that do sub standard repairs to save them money and I’d make sure in insuring my vehicle that you can chose your own repairer. 5 stars!!! Well done Leanne! Love your work! ❤️
Interested if anyone has made a claim
I have multiple classic vehicles, both cars and bikes and after 11 years with Shannons we find out that they are now 100% Suncorp and have absolutely no interest in their clients I decided to contact Enthusiast. I found their online quoting extremely limited on the amount of vehicles they have listed when it came to getting a quote. Shane Jenkin contacted me about the issue quite quickly after sending feedback and has been very quick to reply and good to deal with over the past few days. Thanks Shane. Their prices are very competitive but before I commit I'd like to hear/read from someone who has made a claim and how they found the whole experience as this is where all issues start with insurance companies.
I'm also very impressed with Brett Williams from Enthusiast Motor Insurance, I was in a similar situation to Buck who left 5 stars on product review as well. I needed to get insurance sorted for my highly modified Ford XR6 turbo and unlike other insurance companies who straight out said no, Brett actually took the time to review me and my car and not just as another number or put in the too hard basket. I wanted insurance for an agreed higher value and with a low premium so naturally he had to ask for more information i.e., photo's, insurance h...istory, etc... to make an accurate assessment, he sorted the whole process easily via email. If you have a unique vehicle and a policy with named drivers and distance suits you then Enthusiast would be my pick. Thanks again, Jamie. firstname.lastname@example.org
If you love your car, please do not go with Enthusiast.
Initially I decided to sign up for Enthusiast Motor insurance to insure my modified Evo as they had the best price. They reply very promptly and helpful before I pay. But after paying, their reply and politeness change straightaway. There are times when I send them an inquiry on Thursday and never gotten a reply the following Tuesday. I had to ring them up to get an answer. Guys over the phone are not very helpful and polite as well. Overall I will not recommend to anyone who love their cars!
Great price great service
Cheapest I could get from all the major insurance company's great service nothing was a issue for them to assist me, have agreed value with mods on my car for a great price,haven't had to claim and I hope I don't,will be staying here for sure
So far so good
Haven't had to make a claim so we will see how they go.
I was very happy with what my vehicle was insured for and the very low premium I had to pay. Much better than what Shannon's offered.
Nice and easy to create and pay for a new Policy Quote through email. Even when I rang up, the gentleman was helpfull.
It will be interesting to see if my "Agreed Value" goes down as Shannon's dropped 5k after the first year but they told me it shouldn't as the value of my car doesn't change
Disgraceful and rude. They made it very difficult to get a simple quote. I would hate to see what they are like when a claim in made. I spoke to a guy that told me "I run the joint". If the owner or manger is the way he is I will pass. Very Dodgy
Perfect insurance company for myself! Awesome price and amazing customer service!
I am extremely impressed with Enthusiast Motor Insurance!
I delt with Brett Williams via email for insuring my special, highly modified GenF HSV GTS. My GTS was uninsured for a couple of days (switching over from another insurance company), hence my stress was through the roof. Brett went above and beyond sorting out my insurance policy (late at night) that needed amending so that I could pay the premium and have my pride and joy covered as quickly as possible so I could relax and stop stressing. If the rest of the Enthusiast Motor Team are as...
- Enthusiast Motor Insurance
Great Value, new provider, I'll give them a chance.
Moved to Enthusiast from another speciality motor vehicle insurance company. Was never particularly happy with the quote from my original provider, so was almost in disbelief at the price quoted by Enthusiast. Their key difference is they make you log your KMs, and are a distance based insurance company, which is perfect if you only drive your car on weekends like I do.
Everything else seems OK, you can choose the repairer, the value is agreed-upon etc etc. Nothing against my old company, but the price from Enthusiast was much better. I will let you know in a years time how it pans out!
Happy new customer
Had reason to once call and once email enthusiast insurance. Both times the response was quick and professional yet friendly.
So far I'm very happy with this company.
Happy new customer
Employees at Enthusiast Motor Insurance are very arrogant, unprofessional and have very poor time management skills. I was also able to make only 1 out of 5 successful phone calls before I was hung up on. I am yet to see how they handle an insurance claim and I don't think I want to quite frankly based on the level of service I have received thus far.. Atrocious!
|Category||Car Insurance||Car Insurance|
|Coverage Type||Comprehensive||Third Party Property Damage|
|Underwriter||Assetinsure Pty Ltd||Assetinsure Pty Ltd|
|Legal Liability Cover||Included up to $20 million||Included up to $20 million|
|Roadside Assistance||Not Offered||Not Offered|
|Reduced or Zero Excess Windscreen Cover||Zero Excess Optional Extra||Not Offered|
|Choice of Repairer||Allowed||Allowed|
|After Accident Care|
|Hire Car after an Incident|
|Emergency Transport & Accommodation||Included, up to $750 if you are 150km away from where your vehicle is regularly kept||Not Included|
|Towing Costs||Included||Not Included|
|Hire Car after a No Fault Accident|
|Essential / Emergency Repairs||Included up to $500||Not Included|
|Pay As You Drive / Fixed Kilometre Discount||Not Applicable||Not Applicable|
|Hire Car after Theft|
Included up to $1,500 if your annual distance driven is more than 8,000km until:
|Lock and Key Replacement||Included, up to $1,000||Not Included|
|Transit Cover||Not Included||Not Applicable|
|Trailer & Caravan Cover||Included, up to $1,000||Not Included|
|Child Safety Seats and Prams||Not Included||Not Included|
|New-for-old Car Replacement|
The sum insured of the replacement vehicle will not exceed:
|Personal Property Cover||Included, up to $500||Not Included|
|Uninsured Motorist Benefit||Not Applicable||Included, up to $5,000|
|Accidental Loss or Damage|
|Malicious Damage / Vandalism||Included||Not Included|
|Natural Events||Not Included||Not Included|
|Theft or Attempted Theft||Included||Not Included|
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