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Enthusiast Motor Insurance

Enthusiast Motor Insurance

Comprehensive, Third Party Property Damage
4.0 from 14 reviews · View Statistics

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Reviews

4.0

14 reviews
  • Value for Money
    4.9 (11)
  • Transparency
    4.5 (11)
  • Customer Service
    4.6 (11)
  • Claim Resolution Time
    • <1 week (1)
  • Claim ApprovedYes (1) · No (0)
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Jeremy

JeremyVictoria

What a great company to deal with!

published

I recently had the pleasure of talking to Jamie from Brisbane. This woman is extremely knowledgeable and you can tell she is passionate about what she does. Not only did she talk the talk, but she walked the walk if you know what I mean. Demonstrating her love of JDM, Aussie muscle and sports bikes is definitely apparent in her tone.
She gave me the right cover for my rare 2000 RZ RX7 Mazda when the other guys didn't even know what the car was. Cannot wait to bring my other vehicles over in due course.

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Michael

MichaelGreater Melbourne (Inner), VIC

Easy and smooth transactions.

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Jarrod

JarrodGreater Melbourne (Metropolitan), VIC

Easy, Awesome Company

published

Enthusiast was atleast 50% cheaper than any other insurer. great service any time Ive had to call.

I have recommend Enthusiast to many of my friends and family looking for insurance.

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Adam T.

Adam T.Southwest, VIC

Exceptional Claims Service and fantastic value!!!

published
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Lee Goldring

Lee GoldringFar North Queensland, QLD

  • 10 reviews
  • 7 likes

Interested if anyone has made a claim

published

I have multiple classic vehicles, both cars and bikes and after 11 years with Shannons we find out that they are now 100% Suncorp and have absolutely no interest in their clients I decided to contact Enthusiast. I found their online quoting extremely limited on the amount of vehicles they have listed when it came to getting a quote. Shane Jenkin contacted me about the issue quite quickly after sending feedback and has been very quick to reply and good to deal with over the past few days. Thanks Shane. Their prices are very competitive but before I commit I'd like to hear/read from someone who has made a claim and how they found the whole experience as this is where all issues start with insurance companies.

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Jamie

JamieSouth East Queensland, QLD

Very Impressed!

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Jason

JasonGreater Melbourne (Inner), VIC

If you love your car, please do not go with Enthusiast.

published

Initially I decided to sign up for Enthusiast Motor insurance to insure my modified Evo as they had the best price. They reply very promptly and helpful before I pay. But after paying, their reply and politeness change straightaway. There are times when I send them an inquiry on Thursday and never gotten a reply the following Tuesday. I had to ring them up to get an answer. Guys over the phone are not very helpful and polite as well. Overall I will not recommend to anyone who love their cars!

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Adrian

AdrianPenrith, Nsw

  • 2 reviews

Great price great service

published

Cheapest I could get from all the major insurance company's great service nothing was a issue for them to assist me, have agreed value with mods on my car for a great price,haven't had to claim and I hope I don't,will be staying here for sure

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Nicholas R.

Nicholas R.Perth, WA

  • 8 reviews
  • 4 likes

So far so good

published

Haven't had to make a claim so we will see how they go.

I was very happy with what my vehicle was insured for and the very low premium I had to pay. Much better than what Shannon's offered.

Nice and easy to create and pay for a new Policy Quote through email. Even when I rang up, the gentleman was helpfull.

It will be interesting to see if my "Agreed Value" goes down as Shannon's dropped 5k after the first year but they told me it shouldn't as the value of my car doesn't change

Incentivised ReviewNo
Insurance TypeComprehensive
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tom m.

tom m.

  • 2 reviews
  • 2 likes

Terrible

published

Disgraceful and rude. They made it very difficult to get a simple quote. I would hate to see what they are like when a claim in made. I spoke to a guy that told me "I run the joint". If the owner or manger is the way he is I will pass. Very Dodgy

Incentivised ReviewNo
Insurance TypeComprehensive
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Buck Cooper

Buck CooperIllawarra, NSW

Perfect insurance company for myself! Awesome price and amazing customer service!

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Scotty the AJ

Scotty the AJAU

  • 22 reviews
  • 21 likes

Great Value, new provider, I'll give them a chance.

published

Moved to Enthusiast from another speciality motor vehicle insurance company. Was never particularly happy with the quote from my original provider, so was almost in disbelief at the price quoted by Enthusiast. Their key difference is they make you log your KMs, and are a distance based insurance company, which is perfect if you only drive your car on weekends like I do.

Everything else seems OK, you can choose the repairer, the value is agreed-upon etc etc. Nothing against my old company, but the price from Enthusiast was much better. I will let you know in a years time how it pans out!

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Steven

Steven

  • 2 reviews
  • 1 like

Happy new customer

published

Had reason to once call and once email enthusiast insurance. Both times the response was quick and professional yet friendly.
So far I'm very happy with this company.

Happy new customer

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Stelz87

Stelz87Sydney, NSW

Very unprofessional.

published

Employees at Enthusiast Motor Insurance are very arrogant, unprofessional and have very poor time management skills. I was also able to make only 1 out of 5 successful phone calls before I was hung up on. I am yet to see how they handle an insurance claim and I don't think I want to quite frankly based on the level of service I have received thus far.. Atrocious!

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Questions & Answers

Mike

Mikeasked

Enthusiast Motor Insurance

Has anybody made a claim from Enthusiast Motor Insurance? We need comfort that they pay out when the time comes and don't try to avoid a claim by using technicalities, such as unadvised speed camera fines.

No answers

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Enthusiast Motor Insurance

Details

Compare both Enthusiast Motor Insurance
CategoryCar InsuranceCar Insurance
Coverage TypeComprehensiveThird Party Property Damage
UnderwriterAssetinsure Pty LtdAssetinsure Pty Ltd
Legal Liability Cover Included up to $20 millionIncluded up to $20 million
Roadside Assistance Not OfferedNot Offered
Reduced or Zero Excess Windscreen CoverZero Excess Optional ExtraNot Offered
Choice of RepairerAllowedAllowed
After Accident Care
Hire Car after an Incident

Not Included

Not Included

Emergency Transport & AccommodationIncluded, up to $750 if you are 150km away from where your vehicle is regularly keptNot Included
Towing Costs IncludedNot Included
Hire Car after a No Fault Accident

Not Included

Not Included

Essential / Emergency RepairsIncluded up to $500Not Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot ApplicableNot Applicable
Hire Car after Theft

Included up to $1,500 if your annual distance driven is more than 8,000km until:

  • your vehicle is recovered in a roadworthy condition and you have been told of its location;
  • when your vehicle is recovered damaged and the damage is repaired;
  • paying you the sum insured from the claim;
  • maximum of 14 days

Not Included

Lock and Key ReplacementIncluded, up to $1,000Not Included
Transit Cover Not IncludedNot Applicable
Trailer & Caravan CoverIncluded, up to $1,000Not Included
Child Safety Seats and PramsNot IncludedNot Included
New-for-old Car Replacement

The sum insured of the replacement vehicle will not exceed:

  • Its market value;
  • The current sum insured in your schedule;
  • The purchase price of the replacement vehicle; or
  • $150,000 whichever is the lesser

Not Included

Personal Property CoverIncluded, up to $500Not Included
Uninsured Motorist Benefit Not ApplicableIncluded, up to $5,000
Accidental Loss or Damage
Malicious Damage / VandalismIncludedNot Included
FireIncludedNot Included
CollisionIncludedNot Included
Natural EventsNot IncludedNot Included
Theft or Attempted TheftIncludedNot Included
Compare both Enthusiast Motor Insurance

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