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Does what it says, best after sales service I’ve ever encountered
We have found the ES3 system easily maintains our pool with minimal effort or fuss. A fresh water pool is in itself a major advantage and the chemical and running costs are a fraction of chlorinated pool costs.
The after sales service is the best I’ve ever encountered, no exaggeration.
Great customer service and friendly team
We’ve had our enviroswim for about 3 years. It stopped working recently so I checks the plates and copper and all seemed to be ok. It just wasn’t working and showing OF. Spoke to the hardware support team after leaving a message, unit was repaired honestly and at a good price.
Purchased in June 2018 for $4,500.00.
Better than expected.
95,000 litre pool. Eight months in and no regrets. Have had a chlorine pool previously and I am amazed at the lack of chemicals needed to support the E3 enviroswim in keeping the pool sparkling. This last summer we have have heavy load of dust, ash and eucalyptus leaves and the Total amount of chemicals for the period has been 15litres of acid (for maintenance) and 10 litres of chlorine to clear the pool (slightly cloudy) once. No chemical smell and feels and tastes like tap water. Have never managed to achieve the recommended level of copper but doesn’t seem to have impacted the sparkling clear water. So far so good. Saved me a fortune in chemicals this summer. Would recommend.
Purchased in October 2019.
PH is constantly fluctuating, seem to be adding acid every day.
Tried emailing company for advice and was sent a reply with a copy of the manual, which I had obviously referred to many times to try and get this pool balanced. tried calling their number , answer machine saying we no longer give over the phone advice.
Now I have a green line around my pool edge, which I have just had resprayed ! After sales service seems to be non existent.
Pool water looks good, copper is 0.2 and Ph was 7.6 so 1/2 cup acid added, will check again in the morning, it seems every time I add the required amount of acid it still doesn’t make a difference.
I am worried about this green deposit on edge of pool after spending money on respray, I will be really upset if this system ruins the pool.
Purchased in November 2018 for $4,500.00.
Will not produce copper
My system has never produced copper. PH levels constantly checked. Contacted enviroswim and they said buy new plates for over $600 they still look like new but no copper. System is 3 years old have to brush pool and vacuum constantly to get clear water. Will probably go back to a chlorine system as i am over this now. Other solution offered was to take system to a repairer 2 hours drive away but they cant give me a time on assesment and repair not good.
Purchased in November 2016.
Superb Water Quality - Simple, Innovative System.
Had Enviroswim installed on our new pool 16 months ago, but researched for months before purchasing. In fact we wouldn't have installed a pool at all if we hadn't come across this product and Janine who was so helpful and answered all our questions. Our children have sensitive skin but can swim for hours every day in our Enviroswim pool. Water is crystal clear, only have to add small amount of acid when PH is high. Runs brilliantly with single speed pump and cartridge filter (both recommended to be used with this system). Cheap and simple to ru...n - we had rainbow chlorine feeder with Ozone at our previous address. Enviroswim is so much easier to operate, pumps don't need to run as long and requires only acid & bicarb. Water quality is bloody amazing. We live in our pool all summer long - hours each day. Also, we decided on a white pool - which was a bit of a gamble. Honestly though it stays crystal clear year round with little effort. We are very impressed.
Purchased in September 2018 at SA Enviroswim Sales Rep - Janine for $3,499.00.
Times up Enviroswim
We went with the Enviroswim because our daughter suffered from eczema and when its running well ( a lot of my time, money and energy ) its awesome.
But after 8 years, 3 x oxidiser plates, 6 x electrodes, 1 x new fuse, a robotic cleaner and numerous chemical solutions to bring the pool back,( Im sure there is more ) it's time to change our system. I had a few conversations with Phil (creator) over the years and although pleasant, I don't think he fully understood the environment the pool was in.
We think the Enviroswim system is great..........
Purchased in May 2012.
Fresh is best!
I just got my new Enviroswim ES3 pool set up and commissioned by Platinum Pool and Spa Centre on the Gold Coast. I live in Southport and Platinum Pool Care came highly recommended by Enviroswim themselves. I got them to supply, install and commission the Enviroswim system for me and they did a cracking job. The process involved draining the existing water to a level which was sufficient to reduce the chemical content in the water. They then refilled the pool with fresh water and that was that!
So stoked with our decision to go with Enviroswim and Platinum!
Purchased in November 2019 at Platinum Pool and Spa Centre.
Great product for a chemical free fresh water pool.
We purchased a property with the Enviroswim system already installed and we are really happy with its performance.
Once you become familiar with its operation and with minimal maintenance this system produces sparkling clear fresh water for your swimming pool.
What a difference a chemical free pool makes and we would highly recommend you consider this system when installing your pool.
Amazing product, Soft water and No Smell
Once you have used this product it is so responsive, simple and most of all easy. The water is clear, soft and no smells. We only ad acid to our pool and twice a year a few kilo's of Bi Carb Soda.... We tried another brand which didn't work at all. As soon as we swapped to Enviroswim our pool has been magnificant. We have had Enviroswim for 6 years... Andrea & Rohan
We have struggled with our enviroswim pool for over 12 months. Trying to get the Ph right has been a trial. While all the brochures say test once a month and get a pool shop test every three months, we have been testing almost weekly.
We have never been able to get our copper far above zero. The equipment was replaced by our pool company and still no copper.
We have found that you need to use much more acid than advertised. Our pool shop said this is the case for everyone. Our pool installer is trying to deal with enviroswim to find out what’s happening but so far nothing.
We love swimming in the fresh water but really the whole system has not lived up to its claims at all.
Sales experience only
To be upfront I don't own one of these units; my review is based only on customer experience with their sales team. Their lack of responsiveness didn't fill me with confidence so I've looked elsewhere for a unit to replace my salt chlorinator.
I sent an email to Enviroswim asking for some details on where I could buy their system and the cost, together with some basic details on installation, but got no response. I then tried calling them but the lady on the phone had literally no idea about their products (didn't know what this ES3 unit was..., its price or how to buy). She told me to look on their website - she mentioned she had just started but you would think some basic training would be provided before being put in that position. Was told I would be called by one of the more experienced staff, but never heard back.
ES3 staining issue finally resolved
After 4-5 years trouble free pool I noticed white staining on the sides of my pool. it later progressed to the floor. Enviroswim blamed the gel coat, my pool supplier suggested it was the Enviroswim unit. My pool supplier took scrapings for testing at a lab at their cost($$). Results could not determine why it was happening. In the end my pools supplier offered to drain & polish pool to remove staining for free. The pool is 6 years old way out of warranty. He could not guarantee that the stain would not return with the enviroswim unit & offered...me a salt water alternative at an amazing reduced price. You spend's 40-50K on updating an outdoor space with the pool being the centre piece and it turns sour. Not really happy with the effort enviroswim put in to help solve my problem. After sales service is crap as have no one here (Perth) that understand pools enough & pool staining. I did contact a pool maintenance business here recommended by Enviroswim but they didn't know anything about stains and said you could polish it off at my expense of course. I now have a 4K sanitiser sitting on my outdoor setting. A very expense venture
connect 10 /enviroswim
hi i am having an pool installed and was going for the es3 with astral connect 10 filtration was told that they are not compatible has any one had the same experience and why there not compatible and if there is a solution
Purchased in June 2019.
Love swimming in the crystal clear fresh water
Had this installed with our new pool, admittedly with some hesitation due to the higher price point, despite all the positive reviews, but I have been absolutely amazed at how well it works. I knew I didn't want a chlorine system, as I've never enjoyed the stinging of my eyes or the skin irritation afterwards. I looked into salt water, and also the magnesium-based systems, but for reasons that escape my memory now, I went with the Enviroswim. My pool supplier happily obliged but they had minimal experience with it, so just said "all the best". ...My local pool chemical supplier was downright negative about freshwater systems in general (though they didn't know the Enviroswim system specifically). As mentioned, I am really happy with it, and my whole family (especially my wife) is so glad that we went with this because of the the pleasantness of swimming in fresh water - compared to chlorine and salt water pools. The water is always clean and clear, with the pump running about 8 hours per day throughout spring, summer and now in autumn. I monitor the pH and alkalinity once per week, and the copper once per month. The copper, which is managed through a dial on a control unit, has not needed adjusting after the first month. The pH has been relatively steady with a regular top-up through a controlled constant dosing system that I got installed. The alkalinity is what I've had the biggest trouble with. I added many kilograms of buffer to the water and failed to get it in range for the first 4-5 months, but it finally seems to be settling now - no idea why though. All up, I highly recommend the Enviroswim E3.
Purchased in September 2018.
Amazing natural superb results!
We built our pool (40,000 Litres) with an Enviroswim ES3 System almost 12 months ago, a standard vacuum & basic water test once a week & all we’ve only ever added since setup & install is a 20Kg bag of salt & 4L of Hydrochloric Acid! It’s truly Amazing!
The water smells & feels constantly pure with great swims, soft skin & no sting...you won’t even need a shower!
Living in Townsville North Queensland we’ve been through significant heat followed by substantial rain & flooding, the Photo added was taken following 2metres of rain over 10 days & ...the sun just reappearing. All that was done was a vacuum, the adding of the one bag of salt & some acid for the PH level. A system that’s easy to use, fool proof & with outstanding back up & support if needed. The results are there to see...every pool should have an Enviroswim ES3. You’ll not only save a fortune each year on chemicals, you’ll love every swim in crystal clear beautiful water which is as close to natural as you’ll get!
Purchased in May 2018.
Very Happy - Two Summers and hassle free
I purchased the ES3 to move away from chlorine and getter softer water that wouldn't eyes, the garden etc. Very happy with this system. As others have noted scheduled testing of PH etc. and copper is still required, which is fine. It is a very inexpensive system to run. Every swimmer likes the water and I like the comparatively hassle free maintenance
Purchased in August 2017.
Impressive Piece of Kit
After seeing the ES3 on display at the Adelaide Pool and Spa Show, talking to the local distributor and reading existing reviews on this site, I took the plunge and installed my ES3 in May 2018. I have waited until March 2019 to post this review so I could see how it performed in the more challenging summer months. Happy to say, I'm very impressed. My primary objective was not actually to achieve a near-freshwater solution but to move away from a flawed & expensive Viron Water Balance liquid chlorine dosing system and avoid the need to keep buy...ing liquid chlorine which gets costly in summer. Installation was relatively straightforward although despite being careful, the clear plastic cylinder cracked but the local dealer sold me a replacement quickly. I chose to drain 2/3 of my pool water to get the TDS and chlorine levels down though this did leave some residual chlorine in the water. Since the unit has been running it has exceeded my expectations. My water stays crystal clear right through the year. After commissioning I had some small loose white deposits appear on the pool floor which gave me some concern but that appeared to be triggered by the residual chlorine and did not return after vacuuming. If I go away, I turn the unit off in case of leaks or low pool water levels and chuck some liquid chlorine in to protect the water during this period and the same white deposits appear temporarily once the ES3 is restarted. Within 1 or 2 cycles after restarting, the pool water is beautiful and clear again. I'm now actually experimenting with reducing the pump time down from 5 to 3 hours a day to see if I can reduce power consumption whilst retaining sufficient sanitisation. Room for improvement - The clear plastic cylindrical housing is a little delicate during installation & not sure how well the controller housing will stand up to corrosion over time. It looks to be powder-coated steel and I'm in a salty-air environment which is not a good mix. The controller looks a little dated but this is a small price to pay for reliability. I still retain the Viron Water Balance unit to control the timing and dose liquid acid. Bottom line - so far, so good and would thoroughly recommend the ES3.
Purchased in May 2018 at Freshwater Swimming Pools, Adelaide.
Just loving the Fresh water quality
We have had Chlorinated pools for many years , which we were reasonably happy with , but last year it started to be problematic and just I was about to replace the unit my daughter suggested a Chlorine Free pool as our two Grand daughters would be using the pool frequently. I looked into various brands and found it difficult to decide what would be best . Our daughter & son-in-law run their own business “Healthyabode” and they assured me they had done all the homework on the various systems , and conviced me Enviroswim was the best.
We got in t...
Purchased in November 2018.
Extremely Good Quality Water
My Lap pool is fiberglass with an ES3 hooked up to Intelli chem controller and dosing pumps which inject doses of acid and chlorine in very accurate amounts to get the chemistry of water perfect.The pool is crystal clear and no debris as it is fully enclosed.
Purchased in August 2017 for $4,500.00.
Questions & Answers
Hi I've been having issues with my ES3 it says 88 on the reading. Nothing in the manual I can find
I have an oxidiser level of 8. TDS indicator light flashing but pool water test sdays its high at 1200. plates recently descaled and obout 95% clean. New box 6 months old and buffer just added. (ive been away 3 months) do i add salt to see if it is actually low TDS? Ihave a 65000 L pool
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