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We purchased an ergoflex mattress about 12 years ago and it's going strong. The best mattress we've ever owned. Still as comfortable as it was out the box. A few years ago I had some back issues and wondered if it was something to do with the mattress. I called in an the owner of the company spoke with me directly. Rather than trying to sell me… Read more
a new mattress he helped me problem solve a few things.
I cant recommend the product or business more highly!
Had a very bad experience with delivery was ment to be next day delivery took over a week as it sat at the delivery dispatch for six days I had the personally chase up the delivery mob and also ergoflex so many times ridiculous no one could give me answers where my mattress was then they said they send out another one that took three days to… Read more
arrive with the original mattress also arriving the next day then the drama of them coming to pick up one of the mattresses to return back to ergoflex and believe me when I tell you they were all over it with communication trying to get their mattress back returned the next day !. with almost zero communication from ergoflex and me always chasing them for answers on when my mattress is gonna turn up as a customer it’s not how it should be. And reading all the reviews are meant to be half decent customer service they obviously delete all the bad reviews because the customer service is horrible mattress is very firm. Would probably not recommend especially after all the drama it was getting it delivered. Do better guys!.
The purchase of our mattress was excellent from beginning to end. We received such amazing service and ease of purchase. My husband and I both suffer with our backs and we sleep very comfortably on our new mattress. We highly recommend this product and the family company which stands behind it. Show details
Follow-up · -We placed our order on the 16th and received it on the 20th. -a good edge support, no dipping at all, I don’t sink at all on the edge and put my shoes on while sitting on the side daily. -No smells at all. My husband has a very sensitive nose and we have had absolutely no problems at all.
Reviews with attachments
We brought the Ergoflex Mattresses ( King Size) few years back. So far it is giving good services, however a Major issue with the mattress during bedsheet changes as there are no way to hold the mattress to move dose wise or up or down, perhaps the manufacturer would consider adding some holding places on all corners. To workout we added some… Read more · 2
ribbons inside the company stickers on Two corners to help us move the mattress during bedsheet changing.
Best mattress ever. Better than 5 k one at Harvey Norman – Absolutely SHOCKINGLY GREAT EXPERIENCE from mattress itself, pillows but even most importantly the company and people behind it. Rarely I leave reviews but honestly could not find enough good words to describe the feeling on getting the mattress and whole communication with a company. To do with a Christmas order had to kind of shift delivery… Read more
few times back and forth and it all has been welcomed with great understanding and warmth.
Purchased mattress on sale for just over 1.2 k which was absolutely a steal in comparison to temper breeze we tried at Harvey Norman for 5 k and couldn’t not return if we would not like.
We needed some reassurance we can move our old 40 plus bodies to new material with ability to return if we would not settle on it after sleeping ohm spring traditional mattress.
Oh dear! Can I tell you! Best move ever.
Mattress feel like heaven cloud wrapping your body ever slightly without feeling like falling through it.
It just a perfect combination of firmness and softness.
Customer service was such a breath of fresh air. I specifically want to thank Charles and whole team.
100% recommend!!!
We did extensive research between original, koala, Emma etc and only ergoflex was made from same exact material as tempur breeze.
It is best out of all of them
Latest follow-ups
Great mattress – Finally, a mattress that is improving my back pain.. The mattress felt somewhat hard for the first week or so but if you persevere, you will be most impressed at how comfortable it feels and if you’re like me and suffer a bad back.. give this mattress a go - you will not be disappointed. Show details
Follow-up · Since my original review, the mattress has continued to improve my back pain and overall sleep quality. Once fully broken in, it became incredibly comfortable and supportive. Pain relief has been consistent, especially for my lower back and hips. There was only a very mild smell when first unpacked, which disappeared quickly within a couple of… Read more
Where was this mattress all my life, you move an that’s it, not even your partner will feel you move. Sleep is so comfy and you whole body is supported, for me as i have had previous spine surgeries and i feel a kind of weight lessness on this… Read more
mattress As a person who is a hot sleeper with night sweats nothing and it is peak summer in QLD and i do not need the air con when on this mattress. Stays firm does not sag and durable for me. There will definitely be other mattress for us to purchase for the rest of the family as the sales come up.
I am totally more than satisfied with my buy should have done it earlier.
Follow-up · No smell i suppose you do bath everyday. delivery on time. not sure what edge support is about it on my bed i do not fall off the edge is overlocked with cord edging all around and it fine.
In-depth reviews
I have been an Ergoflex customer for 13 years and in that time I have purchased 5 mattresses for myself and family members. I have also recommended Ergoflex to close friends who have all been extremely happy with their purchase. That alone should tell you everything you need to know. I suffer from severe back pain and the Ergoflex mattress has… Read more
been an absolute game changer for me. It has done wonders in helping me manage my pain and get a genuinely good night's sleep — something I don't take for granted. I simply wouldn't consider purchasing another brand.
My most recent mattress was just delivered and the entire experience from ordering to delivery and setup was seamless. I ordered and had my mattress within a couple of days, and setting it up couldn't have been easier. The quality is amazing, it feels incredibly luxurious and it is without question the best mattress I have ever purchased.
But what truly sets Ergoflex apart, beyond the exceptional product, is the customer service. The Ergoflex team are second to none. They are responsive, genuinely caring and go above and beyond to look after their customers every single time. That level of service is rare and it's why I keep coming back year after year.
BEST MATTRESS IN THE BOX OUT OF ALL OF IT (Origin, koala, emma etc) – Absolutely amazing experience moving from Harvey Norman $5000 mattress we used to have with springs for 10 years and it took some guts to buy mattress in the box for amazing value of just over $1000. This is absolutely incredible as mattress took perfect shape in few days like it never been in the box. Most importantly sleep quality was… Read more
fantastic. We use OURA most accurate sleep tracker and it never lies in terms of deep and rem sleep we get with my wife.
I am big tall guy and was worried mattress will not provide support but i was wrong. It really gives comfort and support for my occasionally bad back which came with turning 45:))
Never look back from moving from traditional spring mattress to ergoflex foam. It is better than it sounds.
Foam they used is same material as Tempur Breeze mattress which is specific type of foam.
mattress is super heavy which explains where all support come to each bone in your body.
It is AMAZING!
Also customer service was just ridiculously good, like.... shockingly good as we buy lots of stuff online to be sure in it.
It has been just great beginning of our 2025 to move to ergoflex from traditional mattress buyers in big shops with big rents.
Ergoflex Memory Foam mattress is the best of its kind on the market – I have now purchased two Ergoflex Memory Foam Mattresses. I've bought other mattresses in a box (my partner bought one, and myself also some years ago). They were both uncomfortable for different reasons. I then bought an Ergoflex and have never looked back. It's firm but super comfortable. No sagging or dipping and no changes at all in the… Read more
evenness of the surface. To begin with it was quite firm, so I used a topper for a couple of weeks, and then took it off. After that, no problem. It felt great. I also bought a queen size for my daughter and her partner, who love it. They took (at most) three nights to get used to it. My daughter has a back problem which has significantly improved since she started sleeping on the Ergoflex. I sleep really well on my Ergoflex. This is a genuine approval of what I consider to be the best 'mattress in a box' on the market. You won't go wrong with it. I would buy another one again in a heartbeat. Great quality and the company is fantastic to deal with. Very responsive and will personally be in touch if you have any issues. So great customer service, imo.
Positive reviews
Just an amazing mattress that I only discovered in an Airbnb I stayed in over Easter. Loved it so much I came home and upgraded from my old very expensive traditional mattress that had me sleeping in a hollow within 3 years. Love the connectedness in this bed but also you don't feel it when your partner moves. Fully satisfied with this bed and will upgrade the rest of the house over time. Show details
Have had my mattress for over a year. Never had a memory foam mattress before. Had lots of back issues pre, during and post pregnancy. Bought another firm mattress which was not firm. The ergoflex is not exactly your typical 'firm' mattress but instantly cocoons the back and I got pressure relief instantly. My back took a while to settle but no… Read more
back pain now and I get pain after a few nights on a different mattress. The only thing I did not like was that it comes with instructions warning warranty void with electrical blankets and that it is not recommended (which was not present on their website). However the owner reached out to say when used correctly, this is not the case and they have been trying to remove the instructions. No sagging so far.
Find out how Ergoflex Memory Foam Mattress King compares to other Mattresses
Know better, choose better.
Very good ordering and delivery service for a fantastic product. I have a chronic back/leg condition from a nursing injury in the 1970's and have every possible treatment, including surgery. Nothing has helped with night leg pain over the years so purchasing this mattress was my last hope. It is superb - I very rarely wake during the night with… Read more
leg pain since getting the mattress (previously at least 3 times a night) so it's really has changed not only my night but my day time activity. Worth every single cent - thank you.
Negative reviews
Sagging and hip pain – We bought this mattress with high hopes that it would assist in reducing my hip and back pain at night, whilst also limiting the feel of movement between my partner and me. After three months using the mattress I'm disappointed in the mattress. It has started to sag and I'm back to waking up at night with hip soreness. My partner has also… Read more
complained about its affect on his back. I feel that the mattress isn't as supportive as it is sold as being.
Having said that, the mattress does keep temperatures moderated which is really good when you have one cool sleeper and one warm to hot sleeper.
If you like sleeping on a rock then you’ll love this mattress – This mattress is so hard and uncomfortable just can not believe the amount of positive reviews. We’ve had this mattress for 2 months now and ended up buying a 8cm mattress topper just so we wouldn’t wake up in pain each morning. If you are like us who wanted the Tempur mattress without the price tag, just pay and get the real deal or you will end up regretting it. Read the small print carefully! Show details
Hi, thank you for your review. The Ergoflex mattress is… Read more
Wet and comfortable – We bought this Mattress about 2 month's ago but although we have had some good nights asleep on it we have found that we wake up soaking wet. We then have to place a Towel on the bottom sheet to get some sleep. We have been… Read more
told that we need wool a topper to combat this but why have Ergoflex not pointed this out or sent us this topper to save their name.
ps Not $1.08 but $1,076. Reduced from 1,373.
Recent reviews
I am now in mattress heaven thanks to the ERGOFLEX. After trying many mattresses and always waking up with back pain,I now leap out of bed ready to start my day pain free after a quality nights sleep!! The mattress is so comfortable plus light enough for me to lift on my own to change the linen.With the lower profile the fitted sheets also slip under the mattress beautifully .Could not be happier!! Show details
We've now bought two Ergoflex mattresses. This second one replaced a 5-6 year old Tempur that had failed on us for the second time. After the previous warranty experience with Tempur warranty and our great experience with our first Ergoflex mattress, it was an easy decision to ditch the Tempur and just buy another Ergoflex. Both my wife and I are… Read more
sleeping better now than we have for months and as well as we ever did on the Tempur when it was brand new. What's gear is that we know from our other Ergoflex mattress that it won't fall on us like its much more expensive competitor. We love our Ergoflex mattresses and won't buy anything else now.
We've now had this mattress for 3 months and can confidently say it is the best mattress we've ever owned! It is our first non-spring mattress so we were nervous to make the change, but it has been such a great decision! Ordering and delivery was flawless and so much faster than expected. Would recommend to everyone!! Show details
Communication was good, the product is as advertised and is very comfortable. Shipping is quick and it is in a compact package which is easy to move up the stairs before unpacking. Show details
This is one of the best mattress that I have slept on. This is mandatory for the person having back pain or stiffness in the back. I know it is a bit costly though one time investment and worth enough to stretch your budget as your back and spine more important than money. Show details
Find out how Ergoflex Memory Foam Mattress King compares to other Mattresses
Know better, choose better.
My husband and I have osteoarthritis, I also suffer from fibromyalgia and chronic migraines. I’ve found since having this mattress we have both found a substantial reduction in our aches & pains. So much as i bought us the pillows as well. I recommend this mattress to everyone with aches and pains through arthritis or fibromyalgia or whatever you… Read more
are dealing with. The memory foam on top also helps any movement, so if my husband gets up during the night I don’t wake up.
I’d had a spring mattress for years , it was pretty fancy back in the day, but I couldn’t wait to see what the fuss was about with the Ergoflex. Oh wow… the comfort hit me straight away. Honestly, I can flop down anywhere on it and be instantly comfy. Show details
There are no words to describe how amazing the ergoflex mattress is. We have already purchased twice from them - 3 mattresses in total and counting … It’s the best sleep I have ever had! The first time we purchased a queen when I was pregnant and just fell in love with how amazing and relaxing it felt. My body was finally able to recover after… Read more
a long day of working as a nurse. This time round, 9 weeks away from having my second baby we bought a king size. I’ve been telling family and friends at work how amazing ergoflex is, especially for us nurses who literally run the whole time at work and ache from top to bottom. It is truely the best purchase. We even bought their pillows last time and let me just say … OMG!! The mattress and pillow combo = heaven !!
Ergoflex mattresses are awesome. I purchased a Queen size January 2025 for my sons room and was so impressed with the comfort, I purchased a King size for our spare room a few months later, which my parents are currently sleeping on and are loving. I will return to purchase another when our master bed mattress needs replacing and that will make all of our beds fitted with Ergoflex Mattresses. Show details
I recently purchased the Ergoflex mattress, and I have to say, it's been a game-changer! From the moment I laid down, I could feel the difference. The memory foam provides the perfect amount of support while still being incredibly comfortable. I no longer wake up with aches or stiffness, and I feel like I'm getting a much better night's sleep… Read more
overall. The mattress has great temperature regulation too, so I stay comfortable all night long. I also appreciate the quality craftsmanship and the fact that it’s made with durable materials. On top of that, the customer service was excellent—friendly, helpful, and prompt in answering any questions I had. My kids love our mattress so much that they now snuggle in with us at night! If you're looking for a mattress that offers both comfort and support, along with great service, I highly recommend giving the Ergoflex mattress a try!
My wife and I have been evaluating quality mattresses for some time, having used our current one for many decades. Ergoflex was one of those shortlisted and thanks to the professional service and advice from Charles, we were convinced once we tried to display unit. We have been very satisfied having used the Ergoflex mattress for the past three months. Show details
The mattress we chose ticked all the boxes – My wife and I are very fastidious when choosing a mattress to replace our ageing but very good mattress we have been using for decades. We tested the best rated ones in the market and eventually drove all the way from Sydney to Hunter Valley to see and try the Ergoflex mattress. Charles from Ergoflex was so accomodating and patient in letting us… Read more
try before we buy. We liked the feel and comfort immediately, and have been enjoying the new mattress for the last couple of months. It was so easy to install and as a bonus, Ergoflex stocked a unique European King size that fit our European bed frame/dimensions like a glove. Many thanks!
Andrew
Good quality, Good customer service support too – I've found ergoflex mattress to be high quality and economical. I've used their queen size mattress as I recovered from back injury for 3 years and can recommend it. When we got a new king bed, we opted for an ergoflex mattress. This time we had an issue with the firmness and were not sure if it was the mattress or the bed frame that was cuasing… Read more
it, The ergoflex team were very quick to respond and replace the mattress. They put their customers first. That is highly commendable.
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Dear Kylie, thank you taking the time to review your… Read more (+1 reply)