Eric Insurance

We have had two claims now, both were sorted very quickly with very little fuss. Staff were really easy to deal with and very understanding. Service has been fantastic. Thanks

Dealt with Eric insurance Yesterday for the extended warranty through novated lease. Very easy to deal with, fast approval and rep was very friendly. Fantastic to deal with, Ive had previous dealings with for tire insurance, again very quick and professional service.

I was involved in a car accident and they helped me with my claim which is still on going.. Staff are very helpful, sympathetic and informative, explaining the procedures and avenues to take..

Had issues with a Holden Captiva (don't laugh) ericinsurance have done a great service with helping me with all claims on this vechile. Staff have been very responsive and helpful with everything. Im very impressed.

Being a long term Eric customer (4 years) we have found ALL dealings seamless, efficient and timely !
The Extended Warranty Insurance has given ,peace of mind , with any claim , big or small .
There is No question as to the value of the policy or the efforts to accommodate .
Gordon and Belinda Herford ,Noosa Qld

I have had terrible trouble with run flat tyres and thanks to this insurance it has helped significantly with the cost of covering replacement tyres. I was told about the insurance after I had had 8 punctures and decided to take it, as puncture repair to run flat tyres is problematic, most tyres can’t be repaired. So much for reducing tyres in landfill, run flats are not environmentally friendly... However having the insurance has at least reduced my costs.
Thank you!

I took extended warranty with Eric Ins. Unfortunately the car I bought has had to have extensive claims. Eric have been outstanding in approving and paying these claims. Extremely satisfied with this company.

Get pushed to buy their policy when purchasing a car. Get told it cover all window damage (not read the written policy properly, my mistake), pay so much for it per month, and silly me for believing the car dealer that Erik insurance is the lowest price in market. Got my small window at the back smashed and tried to claim it their answer was “sorry it’s not part of the windscreen and it’s not covered and you have to pay out of pocket”. Shop around other insurance and got waaaaay cheaper and actually written in their policy that it covers ALL window damages. Don’t go to this company

My car was written off and i had gap cover with eric but they didnt pay the full shortfall left me with over $2000 left to pay to my finance company then tell me that the $2000 was excluded from the gap cover absolute joke of a company when i was sold the insurance i was told it covers the shortfall so i have nothing left to pay and was assured this many times by their staff yet they have no notes about this even though i asked for them to note it on my account multiple times DO NOT GET INSURANCE THROUGH ERIC THEY ARE A FRAUDULENT COMPANY

Perfect I found the staff to be friendly and helpful when presenting a claim through to completion. The delay in my claim was not the insurance companies fault but the mechanic completing the work.

Absolutely the worst insurance company EVER!!do not take out insurance with them they will take your money but won’t pay out and even keep trying to take your money after you tell them to shove there insurance up there butts

Claim was approved in February and I just received a call from Eric Insurance to get in touch with Macquarie bank who weren’t able to disclose any details due to security reasons. Absolute joke of a business.

Do not engage with them.

Dodgy people.
A whole week i tried. I have been sitting on the phone for more than 2hrs waiting for someone to take my call. Nothing but their standard greeting which really doesn't offer any help at all. I am beyond disappointment. And I'm tempted to confront the guy at the dealer who gave us this Car Insurance.
I honestly can't fathom how these people can make money in the expense of innocent honest people who are just trying to get through their day.

Horrible service - it would take weeks to get a reply and also they gave no warning when my policy ran out. A simple letter of warning would have been nice!!

Have been trying to make a claim for 2 months now and my login will not work and I have been trying to contact them and when they reply it is no no help at all.

Where in my policy does it state that you dont cover for DPS ??? Cant see it written. Paid for nothing.

They don't really provide any customer service, had to call them 3 times just to get policy document! Only other letter i got from them is to say they're increasing my premium by 40% not explanation. Signed up with RAC, better device and still cheaper... Don't sign up with them!

Had a split
Hose fixed through Eric insurance warranty and thought yes they deliver, when went back to mechanics and he changed battery then put scanner on car and it said blocked
Dpf filter. Mechanic said split hose caused it, send copy to Eric Ins but they won’t cover it. So annoyed if didn’t have split hose would be no problem. They covered hose on warranty, no sense, maybe coz hose cheap and dpf is about 3000. Totally don’t recommend this dodgy company.