eric insurance

Needed replacement tyre, but experienced some delay getting pre-work approval at service centre. Paid in cash and sought reimbursement from Eric. No problem. Apologetic for initial approval problems and expedited reimbursement.

I am going through a very difficult time with my health, unemployment, and financial hardship; I highly commend the staff at 'eric,' who have been very gracious and supportive through this very trying time.

I answered all questions and filled out the paperwork and it was seamless nothing i could complain about
it took only 2 days to process my claim so i will look at other products they have to offer

Well still going though with small steps but staff have been great as far giving the right info to all questions I have asked just a shame my work was not that good dealing with this after nia 10 years of working with them.

ERIC insurance has been amazing to deal with – from the moment car broke down, Chris and the staff at ERIC over the phone provided honest and clear advice, knowing ERIC insurance was helping me was very assuring. They covered all repairs to the car and some of the out of pocket expenses. This warranty has certainly been value for money!!!

wanted Quote for new motorcycle insurance
did it on line took about 20 mins
all positive answers ie no good driving record no claims
got to the end and a window popped up that said
sorry we do not insure this vehicle. or some thing to that affect.
only thing i can assume is my age 66

I have an extended warranty on my Ford Ranger. Only have had to use it once when an EGR Valve needed replacing. That was$850repair Paid before I picked up the car from the Ford dealer. Recently I emailed Eric regarding the possible selling of the Ranger and the transfer of the remainder of the warranty to the new owner. Eric got back very quickly and no problems at all with the transfer when the time comes. I have found them very professional

I requested advice on a preferred repairer for a windscreen chip (no bigger than $1 coin). Was repeatedly told I had to make a claim and pay my excess, despite advising the insurance officer on several occasions that it is most likely the windscreen will not need replacement, that the windscreen chip only needs repair. I waited in the queue on the phone for over 30 minutes to speak to an officer who did not understand what I was asking. I asked to be put through to someone else and was advised I needed to make a claim regardless. I am trave...

Absolutely scam. They cancelled my policy without any notice. I only found out when I called them up to get a policy copy. Ive never received any notification from them both email/mail.

I am surprised at some of these reviews. People complain about wait times to get through but the reason is probably because they are an Australian company employing Australian staff and not a call centre in a foreign country with underpaid staff who's first language is not English.

My claim process with Eric was a breeze from start to finish. The smash repair place took 2 months to actually complete the job but this was not Eric's fault, just a busy time of year. Once the job was complete I received a call from Eric insurance to make sure tha...

These_guys are deadset grubs. 20+ minutes_on hold, loads_of hidden fees. Also, Covid-19 started_a year ago, stop using_it as an excuse for lousy service. I rate_them about as good_as Petplan (rubbish).

The process was a lot easier than I had envisaged and once my claim was verified, subsequent payments were always straight forward. I would definitively recommend this ERIC insurance product.

Yes the policy was a great value. After I lodge a claim it was taken action quickly and immediately approved and payment has been processed within 24 hours. I have been insured for about 1 months now.

I had not heard of Eric Insurance, but found out about them when I needed a National Insurer .My policy was easy to set up and good value for what I needed. I have only been with Eric Insurance for a short time.

2yrs with Eric first claim for car damage in my driving history and it was a slow difficult process, very poor communication and follow up from Eric so have changed insurers