Quick, easy, no-brainer
The policy has paid for itself, and the coverage very reasonable with respect to repairs. the claim was processed within 24 hrs, so quite happy! customer service folks were very pleasant to deal with. recommended!
Constant provision of quality service by miguel hernandez
This is my third encounter with eric insurance regarding extended warranty claim and always mr miguel hernandez would exceed my expectation. He always gets out of his way to provide me the highest quality service. My congratulations to eric insurance for having a dedicated staff in the person of miguel hernandez.
Very Comprehensive and Helpful Extended Warranty
Easy claiming process, very reasonable and very helpful customer representatives.
Have made numerous claims under policy for my BMW and they have always been very easy to deal with. Highly recommended
Quick turn around
Very quick turn around, the staff were helpful and easy to deal with. The claim was approved in a matter of days. Even though the repairer left me to follow up the claim, John could follow through with the previous information. No mucking around, good people. You get was it says in the PDS.
I lodged a claim for the first time, and was extremely impressed by how easy it all was,
and the claim was approved immediately the BMW dealer diagnosed the problem.
I was really worried about this after market warranty, but now I'm happy I purchased it.
Excellent Extended Warranty
So relieved to have purchased this insurance! It has already paid for itself. I was extremely sceptical about extended warranties and fully expected if I ever needed to claim I would be given excuses as to why I wasn't entitled to. It is the exact opposite with Eric Warranty Insurance. They actually want to help you. Miguel was professional, highly proficient and friendly from the start of my claim for my air conditioning to the finish. I will be covering any future vehicles I buy with Eric Insurance. 10/10
I always had doubt about Aftermarket Warranty. Thes guys have changed my mind.
My 2012 Mini Countryman had a problem with the thermostat and it's housing. One call to Eric sorted me out, Juan gave me a claim number. My repairer had the claim approved and I had car back within 24 Hours.
These guys are awesome!
Really friendly customer service and helped me when I had a claim instead of trying to avoid it ( as others insurers do).
One of the best product I have bought and recommend it to anyone worried.
Skeptical - proved very wrong!
Due to less than favorable reports about the warranty insurance industry in general I was naturally very skeptical about submitting a claim to Eric Insurance after I experienced problems with my car's cooling system. I couldn't have been more pleasantly surprised. EI dealt direct with the repairer and managed the claim without fuss. All done quickly and very professionally. I'd be happy to take out another policy with EI and to recommend to others.
Best experience with ERIC INSURANCE
Im looking at some of these reviews and all i can say is WOW, because my experience with eric insurance was a very positive one, my turbo failed on my car, rang them got a claim number straight away, the man that took my claim even rang my mechanic and explain to him what is needed to help me with my claim after a few days it was approved and i just received an email today to say money will be in my account in 3 to 5 days, i am very happy with my experience with ERIC INSURANCE, and john was a pleasure, great man and made me feel so at esse... thankyou will alway speak highly and recommend them....
Great Service, great extended warranty product.
I took out extended warranty cover over a year ago. My repair claim was simple to make. The team we're responsive & my car was back on the road within days. 10/10 Service & product experience.
My Eric insurance warranty has been excellent value.Eric insurance Has paid to repair a few small things in the past but yesterday they agreed to repair the diff in my car a major expense that they have taken care of.
The vehicle was assessed and claim approved within 24 hours.
I will be back on the road in a few days time.
Thank you Eric insurance I would recommend their products to anyone.
We have had two claims now, both were sorted very quickly with very little fuss. Staff were really easy to deal with and very understanding. Service has been fantastic. Thanks
Dealt with Eric insurance Yesterday for the extended warranty through novated lease. Very easy to deal with, fast approval and rep was very friendly. Fantastic to deal with, Ive had previous dealings with for tire insurance, again very quick and professional service.
Questions & Answers
Does 4 star warranty covers car engine? What will they do if engine blown ?
eric Insuranceeric Insurance
Hi Suraj, Thanks for your question. The 4 Star Warranty does cover Engine Components.
You can read through the PDS located here https://bit.ly/2OX1mee for the full Terms and Conditions as we only provide General Advice that does not take into consideration your personal circumstances.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.