Espressotoria Piccolo Black Coffee Capsule Machine

I have the same issue as everyone else , it doesn't puncture the capsules and it pours the coffee into the base below. I contacted them and got no help. Reading reviews here, i find it interesting that Vittoria don't even try to defend themselves like other companies do, if there is a negative review. Just don't buy their machine

We are on our third machine now the last one was purchased January 2026 and broke in July we will not be buying this machine again

Sleek. Simple. Tasty black coffee maker – Staying at the Fullerton Hotel in Sydney and very impressed with this little machine! Very easy to use. Sleek. Takes up little space. Great coffee (black but with a dash of milk added). I’m now seriously thinking of getting one myself. It must be hard wearing to be in the hotel. I need to check out how easy it is to restock on pods and price. Show details

Great machine, compact for bench use… – Satisfied with quality, good temperature and it is always consistent Show details

We have had several of these machines and they all have not worked properly. Whatever coffee they do produce goes into the tray. The capsules are not pierced properly. The pump seems to struggle. It is very disappointing. We will try the Aldi machine. Show details

same as everyone else 0/5 worked less than 3 months, only bought because trusted Vittoria brand, but when I initiated request for refund I followed email instructions disabled and boxed machine up, then two days later I was sent request for video demonstrating problem, date of purchase, what pods did I use?? etc etc, note machine and all pods were purchased from Vittoria online, USELESS MACHINE AND EVEN WORSE AFTER SALE CUSTOMER SERVICE Show details

Wow! I never read reviews from my caffitaly machine prior. Can't believe the bad reviews. I have barista coffee machine at home and I use my Espressotoria pod machine on my work trips and loving it. My first machine lasted years, second one died after 11 months. Just stopped working, I reported this to Espressotoria and got email back on next… Read more

business day with a link to order replacement machine for free. Espressotoria offers the best value pod machine too if you use their pods and machine deals. Love it!

Waste of money – Utterly useless piece of garbage. Inconsistent coffee if at all. Fails to puncture the pods most of the time leaving a mess on the bench. Cannot believe this product is even on the market Show details

Bad experience ie not hot enough weak flavour – Not hot enough , low pressure poor extraction.. overall a CRAP experience..

Good coffee, but needed tweaking to work properly – We've been enjoying this little coffee machine, it's our first venture into capsules. It was purchased cheaply on a clearance sale at Coles, but I knew that in reality I had bought into buying Espressotoria capsules. At first it was an experiment to see if the coffee produced was acceptable and worthwhile. The capsules were $10 for a box of… Read more

12, but were often on special for half price. But in recent months their regular price dropped to $5, which is more appropriate for the coffee it produces. I use a blend of Espresso and Italian per cup, and drink it black, my partner use one Mountain Blend with frothed milk. It caters to our taste differences.

However to get all the coffee into the cup has been a matter of compromise and adaptation from the early days with this machine. Given it was a cheap purchase and we had initially bought several boxes of capsules, I experimented to it make work. Firstly, I removed the drip tray to accommodate coffee mugs, and then the capsule waste box. In place of the box, I've used a shot glass to catch the errant coffee back flow, which varies in volume, without consistency. The leaked coffee was then added to the mug. The capsule is also captured by the shot glass, which I then cut open to compost the grinds and recycle the plastic as a bundle.

So, there's been some fiddle that became the norm, a coffee making ceremony of our own. The frother has been a useful addition, and works effectively. The flavours, texture, temperature and crema produced were very satisfying; and the price was reasonable considering cafes are now charging around $6/ cup, however there were those compromises involved.

In recent weeks the coffee delivered, changed, with more back flow occurring, the pierced exit holes had become smaller, which then changed to the machine no longer piercing the capsules at all, either through the foil or into the exit/ base. I tried various capsules from numerous boxes in our pantry, but the result was same, it no longer pierced. I did a descale cycle and the results were the same, of course. A comparison of the empty capsules that had pierced and those that hadn't, showed no size difference. The use of a spike to pierce each capsule top and bottom, got it working again. Yes, more fiddle. However the crema produced is not the same, perhaps the back pressure in the capsule has been altered with imprecise hole sizes?

The time may have come to change machines and brands, where options such compostable pods can be tried. The frother can also be operated as a stand alone device, it was supplied with a mains adapter. I prefer to minimise the use of throw away items.

Given that the coffee machine no longer functions adequately, a warranty claim is underway, we'll see how that goes.....

Avoid, avoid! – The machine not extracting the coffee and leaking most of the water down to the container after 3 weeks using. Contact the company which uses many excuses not to replace the machine. Avoid, Avoid, avoid! Show details

Very disappointed with the Piccolo – I have had 3 of these machines. Work great for about 2-3 years then start to leak. Coffee flows into the pod receptacle and not in the cup. I'm not buying another one. I'll try another brand. Very disappointing Show details

Do Not Buy – These are the flaws of this machine: 1) Their Pods are Not compatible with the Nespresso coffee pods, even though Vittoria make pods specifically for the Nespresso machine. 2) the machine, unlike the Nespresso machine is big & bulky & takes up bench space. 3) Vittoria love to be different & want to rip people off by trying to enter a niche… Read more

market.

4) No choice but to buy the rubbish Non-Nesspresso coffee capsules called Espressotoria.

5) very expensive coffee capsules at $10 for 12 capsules.

6) Nespresso capsules are more abundant & come in a variety of products.

7) you are better of with a fantastic Nespresso machine & frother set for Only $99.

8) the Nespresso machine & milk frothers are fantastic.

9) avoid buying the rubbish ALDI Expressi machine & frother because it's very unreliable.

10) it's also not compact like the Nespresso.

11) The Nespresso Capsules are much better value for money. For example a pack of 50 Nespresso capsules from eBay will only set you back $7.90c. That's 15c a pod.

Budget and not worth it – It doesn't accept their own range of aluminium pods which have flooded the market and you are subjected to a small variety of poor coffee. Disappointed with my purchase and will never buy again or refer. Things should be more black and white when a seller sells an item. Show details

Absolute rubbish – Purchased this machine from Woolworths and started to leak coffee into the pod basket, and it was returned within three months for another machine. Within six months, the new machine started to do the same so return for another machine… third machine is doing the same, so we can’t be bothered with it. Show details

Very disappointing – The pods slip right through 99% of the time (Vittoria). In all the information describing the machine and operation it doesnt say which pods to use? (Google was used). If one does function the coffee is very very weak. I have tried multiple pods without success and multiple operators. Christmas present 2021, tried and it didnt work. It sat on… Read more

the bench for 12 months, tried again unsuccessfully Christmas 2022 It is about to go to the tip! Very dissapointed.

Worst coffee I've ever had - customer service basically told me I have "bad taste" coz I complained they are VERY WEAK – I just bought this machine because my Caffiltaly finally karked it. I regret not reading the reviews before doing so, as this is BY FAR THE WORST machine I have ever used. Firstly, you cannot fit any size of cup underneath the spout, as it's too short.. it is very noisy & leaks water into the chamber. But the biggest issue is the pods.. they… Read more

are TINY.. & not only that, they are WEAK.. & like another review, I MEAN WEAK.. & whilst they are brewing, the smell is like instant coffee.. NOT brewed coffee. I have tried several & you need to use 2-3 pods to get ANY kind of coffee flavour & even then, it's not great. The pods are pricey for the size & since you have to use several at a time, it works out to be VERY EXPENSIVE for a coffee that tastes like instant.

The worst part of it was when I contacted customer service the first time, I got hung up on.. rang back & was basically told that there had NEVER been any complaints regarding these pods & she seemed to want to diss my tastebuds rather than take my feedback seriously. A manager was supposed to contact me back & yet did not.. I had to ring back a THIRD TIME & they just told me to send an email through their website.

I personally do not believe these capsules contain proper coffee ground from beans like is used in cafes & like was in my Caffitaly pods, as they taste & smell like instant.

Extremely disappointed.

From box to bin ! – On to our 4th , first 2 last a week each kept stopping. 3rd & 4th same problems not puncturing pods then stops or half coffee goes straight down waste pod bin ! Rubbish better off with a jar of instant. Show details

Terrible, dont waste your money – Have had endless hassles with this coffee maker almost since day 1 - the unit leaks; the machine doesnt puncture the pods properly; the machine sounds like its trying to pump water through but no water /coffee comes out.. yet somehow dumps hot coffee into the pod container. Have run a descaler through it multiple times to no avail. What a waste… Read more

of money. And the pods are pricey at $9 per box; using 3 or 4 at a time to try and get a decent cup of coffee. Will be replacing with another brand

Disappointing – I only had the machine for 3 weeks & then the water struggled to come out of the machine to actually make a coffee. Sometimes the buttons would not work. Fortunately, I got a full refund. Never again!!!! Show details