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Eubi Shorts

Eubi Shorts

 Verified
Eubi Shorts
2.7

53 reviews

Positive vs Negative
39%61%
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Sizing ?
  • Very small
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  • Slightly small
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  • True to size
  •  · 
  • Slightly large
  •  · 
  • Very large
Product Appearance ?As advertised · Not as advertised
53 reviews
4 Scarin  · Tracksuit shorts – Love the tracksuit shorts but hate the pictures on them ie - watermelon, just stick to your logo
5 Sopho 89  · Best shorts – I love the Eubi shorts, and bathers, most comfortable shorts ever for either casual or golf
5 Denis  · Second set. Perfect – Purchased second set of 2. Very comfortable great fit and great quality.
5 Scott C.  · Perfect pants exist – Have bought a few pairs of pants and shorts through Eubi, so easy to deal with, Pants and Shorts are perfect
Paul D.
Paul D.NSW2 posts
  Verified

Brilliant shorts and chinos – I have 2 shorts and 2 chinos. Heavy superb breathable cotton. Quality stitching. Some stretch in fabric results in the most comfortable fit . I’ve followed the care instructions and still going strong after 2 1/2 years. Brilliant Show details

Fenton
FentonNSW5 posts
  Verified

Was great, now terrible – Originally I bought a heap of shorts on a sale a couple of years ago and they were great to deal with and the products were great. Recently I bought 2 pairs of the new Coca cola range. When they arrived one of the shorts were the complete wrong size. I ordered 2 pairs in a M. One arrived as a 2XL. Emails back and forth arguing with them and they… Read more

were speaking to me like I made the mistake despite the invoice stating sizes M. They also wanted to charge me postage to send them back. I argued this respectfully and the best they could do was give me "store credits" (This is even worse now there's rumours they are closing down!). It wasn't until I mentioned I'll be complaining to consumer affairs that they responded by saying they would send me a new pair in size M as a one off "exception". Some of the correspondence wasn't written by someone here in Australia either. I believe the way the emails were written, it seemed like the person has either limited English or was using a transcription system. For an "Australian" company, it's pretty disappointing to say the very least. Another company I thought was great has really let me down and I'm reluctant to even consider buying from them again after the hassle I just went through to get what I paid for.

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JJ88
JJ88NSW5 posts
 

Colour matches are pathetic – A firm warning to others, these are "acceptable variations in colour" and not considered a defect....so only Helen Keller would actually think you're matching. Such a disappointment from a formally decent brand. Show details

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Jan
Jan
  Verified

Excellent fit and quality – Quick delivery. Not first time dealing with them, end not the last either! All products easy care and very good quality Show details

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Jon
Jon
  Verified

Very poor quality clothing, poorer customer support – Ordered all day shorts 2.0. Button popped off on first try. No undue force was used, shorts were even slightly oversized. Customer support refuses to refund despite defective garment. Replacement or store credit is offered but I doubt you'll want a replacement of such a poor item and store credit has very limited usefulness to me since most of… Read more

the other items either don't offer my size or leave me with an awkward unusable amount of credit left over.

They also refused to partially refund the difference if I opted for an alternate replacement item of slightly lesser value.

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Tom
Tom12 posts
  Verified

Heavy on advertising, poor in quality – Update 2: the T-shirt I got has now begun thinning and getting holes after a few wears... dropping my rating to a 1 as the quality is terrible for the price. Ordered several different types of their shorts and shirts after being bombarded with their ads through Facebook. Have only worn once so far and they seem comfortable but the quality looks… Read more

very questionable. If they survive a few wears then I’ll improve my rating, otherwise it’s just an average score for now. Update: clothing has not held up well at all after only a few wears. Was advised by the Facebook team to contact support whom I’ve emailed 3 times over three weeks and have had no response. In that time I’ve received over 10 advertising and “on sale” emails however. Definitely a case of low quality made in China clothing with an aggressive advertising platform.

Positive reviews

Sarah
SarahNSW
 

Awesome Shorts! – Bought some Golf Shorts and Chino Shorts for my partner and he loves it, the quality is fantastic and delivery was fast. I'm usually quite skeptical when ordering things online, but heard rave reviews about this brand and wanted to try it out. Exchanges were free too so no worries about getting the wrong size. Will be buying more in the future for the fam. Show details

Guy
GuyNSW3 posts
 

Light Weight Golf Shorts – I purchased three pair of the lightweight golf shorts. As advertised, these shorts have plenty of stretch/give in the fit. Excellent fitting shorts which are great for golf or just casual wear. Quality material, these are great shorts. Why spend big on golf brands when these shorts will meet all your needs at a reasonable price. Show details ·  1

Nic
Nic2 posts
 

Great customer service – I ordered a pair of the Golf Shorts as a gift, and ordered a size that didn't fit. The exchange process was facilitated very personally and professionally by Harper. New pair in the right size are now on their way to me. Great service, thank you. Show details ·  1

Negative reviews

Tom O.
Tom O.VIC
  Verified

Farcical – I bought 10 items from these jokers and waited and waited. No tracking number, no dispatch email. I send them a msg on FB and also IG. No response. No phone number so you cant call. So I email. Days later I get a response saying something was out of stock. So I chose a replacement item and pay the difference in price. I wait and wait. Nothing. I… Read more

email again. Days go by. Surprise surprise, something else has gone out of stock. So I write back, wait days for a response. It just goes on and on. Don’t shop with these people, go to a bricks and mortar store and pay for things you’ll actually receive. I think I’ll have to dispute the transaction with PayPal and get my money back if they don’t show up soon

SWB
SWB
 

Avoid – Product sizes all over the place. They change the Terms and Conditions on all sale items to avoid returns. It's not a saving when you get wrong size and can't exchange. They offer 10% discount to buy more product that won't be true to size. Beware, stick with reputable brands Show details

dramrack
dramrackNSW5 posts
 

Non delivery – I ordered 3 shirts and 2 shirts on 15 November. Still awaiting delivery. Whenever I contact them they issue a generic email promising to investigate. Not impressed!!

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Recent reviews

swans2012
swans2012
 

Misleading and deceptive – They have a AU store and bill you in AU$ but they charge your account in Singapore $, so expect foreign transaction fees from your bank.

Kat Q.
Kat Q.
  Verified

Sizes run too small – Ordered 3 pairs of Signature Lounge Joggers in small and extra large which are our usual sizes. I verified this against their sizing chart. But all pairs are too tight :( Show details

Adn
Adn3 posts
 

Poor customer service – Placed an order for items that were apparently out of stock. Was not notified of this at all and only found out as I asked for a delivery update after 5 days of no correspondence. Was simply asked "how do you want to proceed"

Eubi Shorts
Eubi Shorts    

Hey Adn, Thank you taking your time to write in a… Read more

Rob W
Rob WNSW3 posts
  Verified

Once liked, twice bitten on customer service = BYE BYE – Supported this brand for a couple of years, the shorts are reasonable when bought on sale especially the Ultima gym shorts. Shorts are not so great as is the situation if you change your mind for a refund, they hit you with a $9.90 so buyer beware and chose carefully! Plus they have a AU store and bill you in AU$ but it hits your account in Singapore $, expect foreign transaction fees at your bank for purchases and refunds!! Show details

haveachat
haveachatNSW5 posts
 

Quality clothing – I have made multiple purchases as gifts for my sons. They particularly like the lounge shorts -quality fabric, comfy fit and sizing accurate. It’s easy to navigate online store and delivery is prompt. Show details ·  1

Peter F
Peter FNSW
 

Perfect for what I want – Love the shorts. Use them for a variety of situations - casual with a t-shirt, can dress them up with a nice shirt, wear them to golf... Show details ·  1

Christine
Christine
 

Very comfy – I have now brought 7 pairs of different types of shorts for my husband, and he lives in them. The waist is so comfortable for him which is his main objective as he has stomach issues. He has been complimented on the jean shorts as they look so nice on. Show details ·  1

Cameron
Cameron
 

Golf Shorts are excellent! – Website was easy to use and the delivery was relatively quick. The golf shorts are great - comfortable and great for golf. I went to order some more, but the colour/size range that I wanted was out of stock. I will try again though. Show details ·  1

Joseph Y.
Joseph Y.WA2 posts
  Verified

Stylish shirt design! – Website was well organised and eased my shopping experience. There were so many options to choose from. I landed on my rugby shirt after seeing the color scheme. Love the soft material! Show details ·  1

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Jonathan W.
Jonathan W.NSW
 

Good pants but terrible customer service – I bought a pair of pants on sale and followed the sizing guide but the pants were too big, way too big. Maybe I was measuring wrong, who knows, regardless I was disappointed to find out I couldn’t exchange for a different size. I would have been happy to pay full price but instead my only option was to keep a pair of pants I couldn’t wear, and which still take up room in my draw. Show details

Guillermo
GuillermoNSW4 posts
 

Look, fit & feel great – I have three pairs of 9” chino shorts and they are great to wear in warmer weather. The cut is good and the material feels good to wear. They are easy to maintain and always look fresh. Show details ·  1

Jude K
Jude KVIC2 posts
 

Colourful and versatile! – Love the hybrid shorts! I take them everywhere I go. They make easy spare clothes for emergencies. I always keep a spare pair in my bag and car. Show details ·  1

Chad
ChadWA
 

Eubi shorts are the best! – I have the lounge shorts and the swim shorts and both fit perfectly and incredibly comfortable. I especially like the swim shorts, they have fun designs and also have an inner mesh lining so you don't need to wear jocks! Show details ·  1

Rick
Rick2 posts
 

This company is the definition of SPAM – Quality is average but damn, once this mob get your details they harass you for weeks with emails begging you for reviews. Not worth the hastle. Avoid Show details

Eubi Shorts
Eubi Shorts    

Hey Rick, Thank you for letting us know about this.… Read more

Jane C.
Jane C.NSW
 

Perfect for women as well – Easy website to use , prompt delivery, I bought the relaxed shorts they are so comfortable in both length’s And the zip pockets are a great bonus would highly recommend. Show details ·  1

Antony L.
Antony L.
 

More like tights than joggers – The joggers fit perfectly in my waist but my from there down they are very tight. More like compression tights than all day joggers. If you like leg day then these are not for you. Also the the material isn’t what I thought it would be, I was expecting a terry type material but is some thin cheap spandex feeling stuff that makes me sweat and… Read more

pick up a static charge from everything. I bought the 2 pack but the blue ones are definitely a different material to the grey ones, even silkier and more restrictive. These remind me of some things my Nan wore in the 80’s, she’d love them. I can’t gift them to her as she’s dead, so destined for the op shop.

Eubi Shorts
Eubi Shorts    

Hey Antony, Thank you for your feedback! We are… Read more

Raj D
Raj D
 

Button popped off, same as another customer – Bought pair of Chino pants, seemed great for a while until the main button broke off, not the thread but the actual button itself broke. Pant size is not too small :) Reading similar stories. Customer support only offering 30% off a new pair, how is that allowed? Saying they only offer 6 months warranty, then this comes under wear and tear, then a discount? Just give a replacement! Show details

Eubi Shorts
Eubi Shorts    

Hey Raj, We are sorry to hear that. However, your… Read more

Andy K.
Andy K.
 

Worst shorts ever – According to my waist measurement I was XXL. They were far too big and don’t fit without tying the stupid string that the eyelet fell off within 2 months. They don’t stay up. Always hoisting them around my waist and put anything in the pockets and it’s even worse. Worst shorts I’ve ever bought and total waste of money Show details

Gayle R
Gayle RWA
  Verified

23 emails exchanged before I got my refund – I brought my husband the HYBRID SHORTS DUO PACK. We were happy with the product but they were too small. We ordered and paid for a larger set immediately, so they would arrive in time for our trip. At the same time I started the process of getting a refund for the first set, that were sent back in perfect order. After a chain of 23 emails and 3… Read more

months later, I was finally reimbursed. It took 5 emails just to get the returns address from them. Would not buy from them again because they made getting a refund so difficult.

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