Euromaid ES50 / EW50 Questions & Answers
VerifiedDo you have a video on how to replace the hinges on the ew50 oven?
Hi Paul, thank you for reaching out to us. Unfortunately we don't have any videos available. We recommend you have a professional take a look at it . Thanks
Hi Took frame off oven door to clean between glas panel now can't get the glass panel to click up into position Thanks Mike
Hi Sandra, thank you for your question and I'm sorry to hear of this. Please view the attached instructions: https://cdn.productreview.com.au/document/thread-message/56ef4321-2c3a-5c9b-851e-01223b72d80a Thanks
I have an EW50 oven that has stopped working. It is totally dead on the oven side but hotplates work perfectly. I did notice the oven selector switch was a bit weird a few weeks before and had trouble engaging so I suspect the switch part is faulty or a fuse has gone on just the oven circuit. I don't believe it is the two elements/fan/light as they all worked perfectly before the switch part started to muck up. I need an oven and as it is in my rented home and the landlords are not keen to buy a whole new oven I'm worried they will stall if faced with having to buy another or a big electrician bill when this oven is less than 5 years old and orobably repairable. I have fixed ovens before so can I please get an idea of common faults consistant with what I have described and a catalogue of the spare parts available with there part numbers. I also need stickers or just the plastic rim for the knobs as all the printing for the oven and hotplate commands has worn off completely.
Hi Ally, thank you for reaching out and I'm sorry to hear of this. We are not able to provide technical advise but here is the link to the parts available: external link
Hello, I have an unusual problem with one of the hot plates of the stove. The front left, 2000W, with the red circle in the centre. When I switch it to the cooking level 6 (highest) it heats up but VERY slowly and not enough to bring a pot of cold water to boil. I think level 4 doesn't work at all, it switched to 4 when the hot plate was cold and a few minutes later it was still cold. No such problem with the rest of 3 hot plates. Can you please recommend the solution/repair shop that operates in Adelaide, South Australia? Thank you in advance.
Hi Alex, thank you for your question and I'm sorry to hear of this. Based on what you have described it would be best to have it checked by a professional. Here is a link to a service partner in your area external link . Thanks
Hi, the fan forced oven component isn't heating from back of oven Could it be possible the element has blown? The light and fan is functioning. Or could it be something else?
Hi Andrea, thank you for your question and I'm sorry to hear about this. Based on what you have described the most likely cause is the element. Thanks
Unit bought late 2020. Hot plates are working but oven does not. Oven light not on. Fuse blown?
Hi Shan, Thank you for your question. Based on your comments it could be the element/fuse has blown. If you need assistance you can contact our service team or provide your details so we can have our service team contact you. Thanks
Hi Shan, did you find it was just a simple fuse in the oven part or did you need a new switch selector? I think mine has a similar fault to what you described here...
where can i find replacement control knobs/decals for Euromaid freestanding electric stove model ES 50
Hi Eduardo, thank you for reaching out to Euromaid, Please contact our spare parts team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternatively you can purchase on our webstore or email us at spare.parts.ha@glendimplex.com.au
I bought an EW50 Euromaid The door does not shut. There is few millimeter gap at the top of the door. The instruction booklet does not correctly show how the door hinge works. It seems to me. I cannot see any clips. There seems nothing to push down upon. So I cannot get the door off to fully inspect the hinge. May be the spring does not push out enough to push at the bottom of the door to shut the top. How do I fix it?
Hi Robert,
sorry to hear, please give us a call on 1800 444 357 so we can troubleshoot over the phone with yourself :)
The door does not properly close at the top. As a consequence the oven does not cook properly We only bought the oven on 18 October 2018, from Elite Appliances Hobart. The oven has been used very infrequently. The door not shutting properly only seemed to occur a week or so ago. How can it be fixed. We live 2 hours away from Hobart. The stove was wired in by an electrician. Hoe do I fix it? The door
Hi Robert,
sorry to hear, please call our team on 1800 444 357 and we can certainly assist :)
Brand new Euromaid EW50 freestanding 4 hot plates not working but the oven working OK I have bought this from eBay and when connected the power cable from the separate circuit board : oven working perfectly with fan force but 4 hot plates not at all. Wait for months with lot calls to eBay seller ending up PayPal refunded to me and I keeping the oven.
What wrong with this model. Thanks
Hi Nick, Have you been in touch with our support team? We might be able to assist you with finding someone that could have a look at your appliance. Thanks
Hi,
A Euromaid consultant contacted me about my review [mjl] but I have misplaced the email.
Could you pls contact me? Thanks.
Sorry I no longer have the email address but I would suggest on the Review website asking them to contact you again or phone them directly. I kept a record of all phone conversations which proved very useful in getting some action.
Hi mjI, Please private message your contact details and a member of our team will be in touch, alternatively you can contact us on 1800 444 357. Thanks
Hi,
Could you tell me where to send the information please?
Thank you.
Michele
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