If I could give negative 5 stars I would
I called a company "all clear plumbing" whom advertised $0 callout fee and $69 drain unblocking.
Two plumbers from Everflo turned up and they charged me over $1000 to just pour some drain cleaner down the drain and use a plunger. Obviously it didn't work.
They then told me the next step would be to remove my entire kitchen to find the blocked pipe which would be well and truly in the thousands.
I got a second plumber out who cleared my drain for <$400.
I tried to contact everflo multiple times, no one ever helped or got back to me. Then they ...are now in liquidation. They wasted my time and my money and are absolute crooks. They're operating out of multiple business names. I contacted the building association and put in a complaint however they said they could do nothing because the only deal with individually registered plumbers and I could nto give them that information. Thank godness I didn't go ahead with their recommendations.!!!!!!
Zero Stars, DO NOT USED THEM, THIEF
I called Everflo plumbung due to a leaking hot water system. The plumber provide me a quote and suggested an upgrade of our gas without any mention as to why nor that it was poor condition. Just to supply and install the hot water unit costs $3994. 00 Plus the gas line $1900. We trusted the plumber provided the correct info that we need to change the gas line. After paying the balance we find out the water unit they charged was very expensive. We also discovered after 2 months the gas line wasn't replaced. I had paid them for work which they d...id not do. I had sent them many emails asking for a refund but they refused to refund my money of $1900. I made an application to VCAT for an order and attended the hearing. Manager still refused to refund my money. I have logged an affidavit of Judgement against this company to the Magistrate court. I have reported to the Plumber Industry Commission to try to stop these plumbers trading and taking monies from the customer.
The reviewer stated that an incentive was offered for this review
- Verified customer
0 stars, rip off!
Nothing has been done but they have charged over 1200. Their callout fee ended up 89 plus 179. Apparently they have multiple names, I have called a different company but Everflo showed up.
You see this company name's name on a quote, do not pay anything, call another plumber you'll save thousands.
Rip off merchants
I called a company called All Clear plumbing when the guy arrived he was from Everflo plumbing which I have since found out they are the same company. $179 which ended up being $196.90 call out fee $368.50 for flexible hose (Bunnings approx.$10)flow regulator at water meter $681,( $150 at the most,) total $1246.40. My son is a plumber in Queensland it would have been cheaper for me to fly him here to do the job. Tried to ring them but they don't answer their phones, sent an email and guess what that won't go through either. I have reported them to ACCC. These people are rogues. As someone else has said I would give them zero stars.
Wanted to give ZERO stars but not an option - Do not used these theifs
I needed to change 1 tap in the shower. Guy quoted $340 if all was straight forward. I said OK. He took 15min to finish the job. Took my credit card and without out even advising me of any variation to the quote, he took my credit card and charged me $700. I was livid. Spoke to head office and got no where. I will report to ACCC.
- Verified customer
Do not use these guys
They tried to charge us $500 to unblock our drain. We reached a verbal agreement that for that price he would also unblock our bathroom drain but the plumber hardly applied himself to fix this drain and made some excuse to conclude that it could not be unblocked. My husband subsequently unblocked himself using a plumber’s hook! This company is a scam and total rip off. Some of their standard contract term is also unlawful and we will be reporting them to ACCC.
They are con artists do not use them.
They gave me a quote and asked me to sign up front. As soon as I signed they debited around about $1560. I cancelled within an hour after I found from three different plumbing quotes and two hardware sources that they had overcharged me. Later I was given a quote for $300 from a master plumber to do the same job. I tried to get my money back and they refused to give it back even though no work was done except I was given a quote. In the first place they never mentioned there was a fee for a quote. Which would of steered me away from them in the...first place. I thought they would withdraw money as they ordered the material. It wasn't even a deposit they took the whole full amount. [name removed] the Manager was was most unprofessional. Then was conveniently on leave when I tried to contact him.
Absolute Rip Off Merchants
We employed these plumbers for an emergency situation with a Septic Tank. They requested that all monies be paid up front before any work would be done. We subsequently paid the $1427.00 dollars them to find that the Tank needed emptying. I would not consider then very professional when they could not diagnose the issue immediately as we then has then had employ another plumber to the tune of $450.00 to empty the tank. We feel extremely frustrated that we have given this company a large amount of money with absolutely no result.
Business model is to make money by ripping people off
When I asked for a weekend call out I was told there would be a $179 call out fee which was actually $196. I asked for a quote to fix a snapped pipe and replacement tap and was told it was too hard to quote. I pressed for a quote and he still refused to give me one. So I paid and went with the call out anyway. When the plumber arrived he got out the everflow quote book which is very scripted, so why couldn’t I be quoted before committing to the callout fee? Now I have committed to paying $179 which is actually $196 only to be told that the serv...ice would be about $940 ($750+25% for weekend rate) and $100 in parts!!! To fix a snapped pipe and install a tap! So I refused to pay that much and went to Bunnings, spent $39.10 and fixed it my self with proper fittings in about 30 minutes. They still walked away with my $196 for doing absolutely nothing. It seemed like the refused to give me a even a rough quote because they knew they wouldn’t make any money out of me. Go elsewhere!
We had a pin hole leak in a galvanised pipe under the house. They stung us a 170 bucks call out fee which i guess we expected.
He then told us to go under the house to assess the situation give a quote would also coat over 100 on top of call out. So i went under there myself took photos and showed him.
He then decided a clamp on the leak would fix the issue. He actually said 500+ bucks. So of course we said no. Quick trip to Bunnings 30 bucks later problem fixed myself.
He got paid 170 bucks for doing actually nothing other then show up Quoted over 500 for a 30 dollar part and what took me 30min myself to do.
We needed a trap underneath our kitchen sink connect to outside.
A $10 trap and $5 piece of pipe.
After hours call oh fee was $179 I thought it was steep but with other companies it usual includes the first 30 mins of work.
Not for everflo.
A 2 minute look at the job and straight to the quote book for a whopping $400 plus gst and on top of the $179 call out fee. Over $600 for $15 worth of parts and maybe 20 mins of labour. I said no to the quote and they walked away with $179 for 10 mins.
Now my question is how many times does this happy ...They get called out and quote ridiculous and just walk away with nearly $200. I believe it’s a legal scam that they have come up with because they aren’t actually doing anything wrong. They are just a couple of crooks.
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