Everyday Car Insurance

My online experience and customer service person – After speaking to everyday car insurance customer service I was happy with the comprehensive car insurance offered. I needed to confirm I was covered comprehensively, as the on line policy was a bit confusing. Show details ·  2

At first, the process of getting the policy was quite positive, but as soon as I wanted to view/change the auto renew setting, it became ugly. What excuse in this day and age could there be to not display this on their portal. The reason is pretty obvious. Show details

Had to make a no fault claim and from beginning to end total mess up, from not recording my first phone call to make a claim, had no record of it. It all went down hill from there. I was able to have my car repaired at a local business that they… Read more

suggested, however sent me a finished email to do with my car repairs that hadn't started for another 3 weeks. Apparently claims go to a centre in the Phillipines. Every consultant I spoke with all apologised about the mistakes made however no supervisor or anyone higher called to speak to me about all the mistakes that were made. A very frustrating situation. I bought a new car before this claim and had insured it with them, however after such a terrible experience with the claim on my other car I have now cancelled my policy on both cars.

Easy to set up on line Offers same cover as more expensive insurers Low km policy rolls over unused kms into next insurance period 10% off a Woolies shop each much helps save even more Have changed a second car over to this insurance Show details ·  1

I shopped around and bar none everyday car insurance was the most affordable insurance I could find and until I sold so was our house and content insurance,it’s easy and simple to apply.The service on phone has been excellent as well Show details ·  1

Once again I have renewed my car insurance, cheaper than last year and with the 10% discount on groceries this works out very cheap indeed,very happy customer again this year. Show details ·  1

I had a crash on 30/03/26, and there has been hardly any progress on my claim since then even thought it was approved. Today is the 11th of May. They are asking me to provide a police report to confirm that I did not have a medical episode. I have already provided a report from my GP confirming that I did not have a medical episode. I am now being… Read more

told that this still needs to be evaluated. My claim was approved, and I should not have to continue providing unnecessary documents. I am covered under comprehensive insurance, so even if I had experienced a medical episode, this should not affect my claim and put it on hold. I am currently overseas and have been calling almost daily, yet nothing is moving forward. I return in two weeks, and as an agency nurse, I need my car for work.

It was a very frustrating experience trying to add my children to the policy. The wait time on hold was unacceptably long. When I did finally get a human they were hard to understand and seemed incapable of deviating from the script and actually helping. Of course more money had to be paid and we got there eventually. Just the usual poor service from the insurance industry. Sadly I wasn't even surprised. Show details

This must be the worst decision I made choosing everyday car insurance. Note you are buying from Hollard south African company not an Australian company. Please avoid at all cost! I recently am trying to do a simple claim on an third party insurance but am getting ignored fully on emails with no representation, no updates and no help at all..… Read more

been a week since I raised the claim and it is still at square one.. they initially call to acknowledge and then it is dead silence. No updates, emails or any representative. It has now been 2 weeks, not a single email response.

I have been calling in everyday day after day but keep speaking to a team that has not helped a single bit at all. Bunch of liars, 80% of the items they said they would do was verbal. Upon confirmation from the other side, nothing was done at all. I had to stay on hold like 20 mins everytime which each call adding up to an hours each day. This applies predominantly to South Africa team (whom so happen to have English names like James, John, etc). Just found out that there is a Philippines team available only after 5 are way better and polite.

Please avoid this company at all cause, trust me....you do not want to be in my situation...

Everyday Insurance has remained very positive. The pricing was competitive, especially in the current economic climate, and the monthly payment option makes budgeting simple and flexible. Setting up cover through the website was quick and straightforward, with clear instructions and minimal questions. Communication has been professional… Read more ·  1

throughout, and I appreciate that customer feedback is acknowledged and valued. Overall, the process has been easy, reliable and stress-free.

Everyday drive less pay less insurance is a great option in car insurance that if the budget needs to be looked at check this out. I have checked out 7 insurance company from the one I have now to get quotes and the insurance has gone up by hundreds since last year so by shopping around is the best way. I found this one by accident but after… Read more ·  3

getting online quote it was about $500 cheaper than what I was paying. I checked out everything in there coverage and can not fault it the reviews were positive. But if you are going to drive less over the year it's worth it to look at.

Easy step by step online insurance, was sure about something so called customer service and they were really helpful, great service. Now have all three cars insured with everyday car insurance. On th plus side get a monthly discount at woolies Show details ·  1

I was able to resolve an issue efficiently and customer service was very good. Consultant spoke English very well and was eager to help. I think Everyday insurance have stepped up in comparison to previous years. I was given an option to lodge a claim over the phone and it took a few minutes only. I am getting my free windscreen replaced in two… Read more ·  1

days. However, for the replacement I have to drive to Nerang to have it done quicker. Tweed Heads O’Brien is too busy.

Quick, easy & competitive prices. Clear options for type of cover to suit your needs. Easy to follow online or helpful assistance by phone plus everyday rewards benefits. Show details ·  1

I recently switched to Everyday Insurance after previously being with Budget Direct. I wasn’t satisfied with their service or the monthly cost, which kept increasing over time. Since moving to Everyday Insurance, the process has been straightforward and easy to manage. The pricing is much more competitive, and I’ve saved a couple of hundred… Read more ·  1

dollars a year compared to my previous policy. I haven’t needed to make a claim yet, but so far my experience has been positive. Setting up the policy was simple, and the overall value for money is much better than what I was getting before.

I had to contact the insurance to change some of my details. It was so easy , quick my assistant spoke clear English and was a pleasure to talk too. I got everything done and email folled with all my updates done. It was an absolute pleasure and so easy. Well done Everyday Insurance. Thank you. Show details ·  1

We are more than happy with our Everyday insurance policies and the value. We found it very easy to set up from the get-go approximately 5-6years ago, and each time we have a query, the Everyday team are very respectful, listen carefully and we always leave totally satisfied with a positive outcome. Show details ·  1

Poorist service imaginable ...unimaginable number of calls to deal with simple claim. They do not properly persue the at fault drivers insurance. They even asked us if the other driver used their vehicle for business. Why dont they have this from the other drivers insurance as provided to them. Furthermore they do not respond to emails or even… Read more

indicate that they have been received. I have been with them for several years without any claims ....I really thought that Woolies would only use reliable underwriters but that is far from the case. This claim is taking forever to resolve and even though my 29 year old daughter was not at fault my insurer wants me to pay the excess. This has been and is exhausting and extremely frustrating because of the lack decissive professional response. To Woolworths Insurance, I advise you to get a proper underwriter who treats clients respectfully and puts in the work for their clients in settling claims properly and efficiently. I may be old at 76 but I am not stupid. Just do your instead trying to charge your client the excess when the other party is clearly at fault and admitted it. A P platter with his dad in the car actually reversed into my daughter...clearly at fault and admitadly at fault.

The best value compared to other vehicle insurance providers. Particularly when looking for electric vehicle insurance bundled with roadside assistance. As a bonus, linking the insurance with my Everyday rewards card facilitates discount grocery shopping. Show details ·  1

I've had Woolworths car insurance for years, Use to like insurance thru Woolworths, especially as get 10% of a shop each month. But I missed a payment cpl wks ago, I've have been calling them and emailing them asking how to pay. Not once did they reply to email stating how to pay, and on phone, only get a useless bot for help. Which is no help.… Read more

And this morning wake up to email from them saying I need be honest, and they will treat my insurance like it never existed. And all this other crap. Like what the!!!!!! I just wanted to pay a bill, not go thru days if headaches

So disappointed in Woolworths car insurance. Obviously they don't give a damn about customers. Now hassle of finding new car insurer, YAY

Love this Drive less, pay less scheme! Very helpful staff. Very reasonably priced, cheaper than most Insurance companies. Never had a problem in any way so far!!! Always warn me via my phone of pending storms. Show details ·  1

I have had two claims with them, and it's been absolutely terrible. Claim 1: FOUR years later I am still fighting to get my air con fixed. Now *I* have to take it to an expert because their original repairer didn't do it properly or correct it in FOUR years. Claim 2: I am not at fault and I have to chase the other party's insurance in order to get… Read more

a hire car so I can get my car fixed. This is ridiculous. Why do we have insurance then. I spent almost 2 hours on hold to their woolies settlements team to get the other party's insurance information. It's been over a month and I can't even book in my car for the approved repairs. Don't waste your time with this company