Everyday Car Insurance

Excellent competitive premium policy fee compared to many other Insurance Companies. Bonus is the 10% monthly discount on Woolworth grocery shop. Highly recommended. Get a quote. You wont be dissappointed! Show details

I had a great experience signing up with Woolies car insurance, everything was easy to understand and i love the fact that they offer pay as you drive options. I do not drive alot, so i have saved a lot of money signing up through Woolies car insurance. I also love the fact that i can claim a 10% discount on groceries once a month and also receive… Read more

a 5% discount on gift cards if purchased through the insurance portal. This helps to offset the annual premium!

Why hasn't anyone contacted me, I bought a new car almost 2 weeks ago, I believe I have been covered with Everyday Insurance for the past 3 cars and when I go into my accnt, the only policy that I can find was 3 cars ago. I have tried and tried to put my new car details. I have giving Payment details of direct debit as well as card details. When I… Read more

finish going through all this it welcomes me and says you are now insured. Then I get a text telling me that I'm not. I have checked with my bank and they are telling me that there isn't any problem from them. I have a BRAND NEW CAR sitting in the garage as I don't want to drive it uninsured. This is appalling Customer Service. I have also requested a call from someone and guess what. NO CALL. I have called CS twice. The first person was a complete tool and the second one was nice but I wanted to speak to a TL. I have worked in the past doing CS work and NEVER have I experienced such a dreadful response. I am seething now as I want to drive my car. WHY CAN'T someone call me NOW. not tomorrow, not 3 days from now but NOW. What does it take to get someone who knows what they're doing. I am not an angry person but I am now because of this situation. You need to train your staff more efficiently. I won't hold my breath getting a call as so far it's been a nightmare. I am now wondering if my last 2 cars have been insured or not. I was also told by the last operator that I was going to get a refund on my Suzuki so I do assume that it was covered. WHY don't you continue with the same MOT number. This is a ridiculous system you use. The second person I spoke with kept telling me that I didn't have insurance, it was me telling her that I did and she delved further into this and then found it. What sort of circus do you run there. I'll go blue in the face waiting for a call back. Unbelievable.

Everyday Car Insurance has been excellent value, especially in the current economic climate. The price was competitive compared with other insurers I… Read more ·  2

looked at, and the monthly payment option made budgeting a lot easier. Setting up the policy was simple and quick, without unnecessary steps or confusing wording.

Communication has been clear, and I know exactly what I’m paying for. The online process and account management are straightforward, which gives me confidence that if I ever need support or need to make a claim, things will be handled just as smoothly.

Overall, it’s been a great experience so far. Competitive pricing, easy setup, and a service that respects my time.

Delighted with the premium cost and the additional benefits. Have been with the company 6 months and have recommended others who are changed to the company. Easy to get it started and pleasant people to chat with. Thank you. Show details ·  2

This is just magic for older drivers who no longer work. You can nominate the klms you drive per year, and if you are going over the nominated amount, it is easy for you to add kms online. Another great benefit, besides the yearly cost which is… Read more ·  2

hundreds of dollars cheaper than a lot of companies, is 10% off your Woollies grocery shop every month. Its a one time use per each month, but works well when you leave your big shop to say the end of the month. That can be $40-$50 of your shop. Their web page is easy to use and you can get a quote to see how much your up for before you sign up. Its well worth it.

Following my own "policy" of credit where it is due, leaving a positive for everyday insurance after a cracked windscreen glass claim (was paying for glass cover and hire card cover). On way home from school sports last Saturday, a small stone hit in jsut the right spot and caused a ~60cm crack right through the driver side of my windscreen. I put… Read more ·  2

in a claim at weekend, and as it was "glass only" , it was approved over the weekend. The only problem, lost them a star, was automatically allocating it to O'Briens glass, who do not do the original glass for the vehicle. As it happens I called O'Briens directly on the Saturday and they'd already told me they couldn't do the job, so I got a quote from the dealership - who gave me a quote for original OEM window replacement on Tuesday. After O'Briens gave a 1 week lead time to the insurer (who would have then had to provide me a hire car), They accepted I could pay the dealership and reimburse me for the repair . This did require seeing approval, it's not an automatic given I think, but because O'briens had a delay it was the cheaper option. Windscreen was replaced and money settled within the week, which was a whole lot of stress avoided.

All contact with everyday insurance (who front a service provided by Hollards) was first class, and no "disagreements". They were professional, curteous, and efficient.

Great experience so far. The premium was a good price, shopping benefits a nice bonus, and the whole setup process was simple and straightforward. My policy documents were almost instant, and everything was completed without issues. I've contacted customer service a couple of times with questions about my cover and found the team to be… Read more ·  1

professional, patient, and knowledgeable. One representative in particular stood out because he took the time to confirm information rather than guessing, which is credible.

I also appreciate being able to manage things online and would be keen to see even more self-service options in the future. The warning text messages about severe weather and storms heading our way are genuinely helpful. It shows that Everyday is proactive and focused on keeping customers informed.

I haven't had to make a claim yet, so that will ultimately be the real test, and we all know that a good claims experience with a great outcome is the winner really. Based on my experience so far, I'm happy with these guys so far.

This must be the worst decision I made choosing everyday car insurance. Note you are buying from Hollard south African company not an Australian company. Please avoid at all cost! I recently am trying to do a simple claim on an third party insurance but am getting ignored fully on emails with no representation, no updates and no help at all..… Read more

been a week since I raised the claim and it is still at square one.. they initially call to acknowledge and then it is dead silence. No updates, emails or any representative. It has now been 2 weeks, not a single email response.

I have been calling in everyday day after day but keep speaking to a team that has not helped a single bit at all. Bunch of liars, 80% of the items they said they would do was verbal. Upon confirmation from the other side, nothing was done at all. I had to stay on hold like 20 mins everytime which each call adding up to an hours each day. This applies predominantly to South Africa team (whom so happen to have English names like James, John, etc). Just found out that there is a Philippines team available only after 5 are way better and polite.

Please avoid this company at all cause, trust me....you do not want to be in my situation...

Everyday Insurance made insuring my car simple. The quote process was fast, the premium was very competitive, and the monthly 10% Woolworths discount and 5% off gift cards add real value. I also love the SMS storm alerts, which give me a heads-up before severe weather arrives. Show details ·  1

I am very happy with my experience so far. The drive less, pay less option is a great idea, especially for people who don't use their car very often and want their insurance premium to reflect that. The sign-up process was also seamless and straightforward Show details ·  1

I have not had any issues with Everyday Car Insurance. their costing is upfront - tells you exactly what everything will cost (ie, travelling a higher amount of kms as opposed to less). This is my second year and I am happy staying with them as long as their price does not hike too much at renewal time. I have not made a claim so cannot comment on the claim procedure, nor the companies they use for repairs. Show details ·  1

Horrible costumer service , and if you have an accident they never have your back. I had an accident and they said they had an issue with my account , I never got any emails or sms ..Nothing ! Once I had the accident they called the other company and straight away they said it was my fault ( which was never right), they said they going to send me… Read more

a diagram to fill out I never got it . I asked to talk to someone from the claim department so many times they keep saying they never answer there phones . I did talk to 3 different people and I and the 1st one said he will investigate more and get back to me but never did , the second said the same and the third person lady was a fool to me and rude on the phone and had horrible counter service and blaming me for the accident. Disgusting! I hanged up her cos she was abusing me , just because there cheap they are horrible car insurance

AVOID AVOID AVOID - HORRENDOUS CUSTOMER SERVICE We called to remove the direct debit details with plenty notice before our policy renewal, saying we were shopping around for a better deal. We were told by them "THE DIRECT DEBIT WAS CANCELLED". Low and behold to my surprise Everyday Insurance took the $ money anyway. It has been a NIGHTMARE… Read more

trying to get this fraudulent transaction refunded. We have made multiple calls to Everyday Insurance and lodged an official complaint, notified them of the date and time of direct debit cancellation information so they could investigate the phone recording. Received an email asking for details of proof of sale for the vehicle before a refund can be made. We have received multiple calls from different staff members trying to resolve this issue, saying they will call back on another day without that happening. It is now three weeks plus from first contact regarding this issue. Needless to say we are still waiting for the refund. There has been NO POSITIVE OUTCOME so far. We had the policy for 2 years, I shudder to think how a claim would have played out, if this simple mistake on their behalf cannot be resolved easily. Maybe only A Current Affair can sort this hopeless situation.

Under Woolworths car insurance promotion, it offers new customers 1,000 reward points every month for 12 months. When I purchased the policy online & put in the promotion code. But after 3 months, the offer still NOT honoured. I called them, the rep said,”I didn’t put in the promotion code”. I said,”Woolworths should not do this dirty trick to… Read more

lure new customers, it has no excuses to deny the claim”! Then the rep said, I need to cancel the existing policy, and create a new policy to claim the reward points also the premium may different. What a NOT laughing joke! it wasted me an hour on the phone to answer all the questions to create the new policy!

Is this the tactics for Woolworths to mislead customers and deny the claim ???!!!

Following extensive compare the market for car insurance Everyday insurance was exceptionally best value for money. The bonus credits You receive when purchasing a policy off Woolworths products is wonderful. Plus 10% off groceries every month. I am saving a huge amount of money. This insurance is awesome in every way. Highly recommended. Show details ·  1

Had come a cross it before, and I thought its a scam. Not only did you get a better quote money wise, but gaining 10% once a month at Woolworths made it a no brainer. I have only been using the insurance for a couple of months, so cant really ad anything else for the time being, but I think its promising. Show details ·  1

I was really impressed by the value and inclusions of my Drive Less Pay Less car insurance through Everyday Car Insurance. The price was very competitive, I was pleasantly surprised by bonus inclusions (e.g. 10% off my Woolworths shop each month) and when it came to completing a claim when my car was written off, the clear, prompt communication… Read more ·  1

from the insurance team, no need to pay my excess (I wasn't at fault) and ease of the process from start to finish was really impressive. I would arrange my future car insurance through Everyday Car Insurance again based on my experience.

Really good experience overall. The insurance was easy to set up. Its good value and the whole process was pretty straightforward. The customer service was excellent; really helpful and easy to deal with. Very happy with the experience and service overall. Show details ·  1

The price versus the service they provide is very good and very competitive. I would recommend to everyone to give a try. Also you can save more by getting 10% on shopping from woolworth Show details ·  1

I have just insured my car with Everyday Car Insurance and made a significant savings. Only the excess which is a bit high, but I hope to make some savings on my monthly purchases. Show details ·  1

My mileage per year is very minimum,under 5000 ks per year also premiums are so so reasonable and winner also i get 10% off my groceries per month I saved over $300 on this policy,compared to the last one I had thankyou EverydayInsurance Show details ·  1

Everyday Car Insurance was fantastic when I first signed up. They quoted my EV at around the mid-$1,000s when several other insurers wanted more than $2,000 a year. I also like the Woolworths perks. The monthly 10% discount and cheaper gift cards are actually something I use, so they're not just marketing fluff. The only downside is what seems to… Read more ·  1

happen with every insurer. The longer you stay, the less competitive the pricing becomes. When I upgraded to a newer EV, my premium jumped to around $3,000 a year. It wasn't the highest quote I received, but it was enough to make me start comparing providers again. A good insurer with competitive pricing for new customers, but don't forget to do the annual shop-around when renewal comes up.