Everyday Travel Insurance from Woolworths

My wife slipped on some tiles around a swimming in Thailand which caused a intertrochanteric fracture of her hip. It was quite serious and she went to hospital in an ambulance. I had heard a lot of flak regarding Insurance companies, especially travel insurance and wasn’t sure what to expect when waiting in the hospital with my wife laying there… Read more

in pain. From the first phone call to EDI, ( Everyday Insurance) my mind was put at ease. They handled things from the start with sympathy and professionalism, approving the case quickly and smoothly. I would also like to say that the main thing that stood out to me was the correspondence. They always answered their phone …..every time ……and or later on their emails and did what they said they were going to do. I don’t often give reviews but I cant recommend this company enough and would definitely advise anybody to use them if your heading overseas.

what older seasoned travellers are looking for in travel insurance – being a retired traveller l would like to be able to read a plain english summary early in your advertising material. the real test of a travel insurance policy is the claim process, but never having made a claim l think some sort of no claim bonus would help a seasoned traveller Show details

I took out this insurance policy never expecting to have to make a claim. Two months before the departure date I slipped and broke my hip resulting… Read more

in a total hip replacement. My dream of a holiday was over The claim for the trip cancellation was handled promptly and efficiently at no point was I made to feel uncomfortable about the claim. I cannot recommend your company more highly. Thank you so much.

We were very happy with the coverage we had the 24 hour call center was great and helpful we thought we were going to have to cancel trip the night before departure and rang at 11pm to be greeted with respect and said you are welcome to cancel if… Read more

you need but family said to continue and then my computer got dropped and broke and soon as I got home went into my local tech place and was told beyond repair so purchased a new one sent claim in and was processed in under a week. Top Job we will use again on next trip. Thank You

Easy to use quoting system and great cover options. I was able to put policy in place quickly without confusion and has competitive pricing. Thankfully didn’t need to claim. Show details

Although not having to make a claim, Everyday Travel Insurance was by far the best, offering the same services at a much lower cost. Very easy to apply for and I will use them again when needed. Show details

I found the premium very competitive and the agent was very clear in explaining the policy. It was all sorted very quickly. I didnt have any reason to make a claim thankfully, but felt confident in the product. Also, it was a nice surprise to get the extra bonus points on my next shop as I have another insurance policy with Everyday Rewards. Show details

Do not recommend this overseas insurance. When we needed them in an emergency they were difficult to contact, service team were very unhelpful and paperwork was difficult. Show details

I’m a Woolworths employee, so it would have been a reasonable price for comprehensive coverage… assuming their website actually worked and wasn’t constantly linking back to the page I was just on, or if it let me actually log in. But it turns out the failure is systematic for Woolworths, because evidently their employee emails are broken too, as… Read more

outlook keeps denying my log in, if it acknowledges my account exists at all. So no log in, no claim. Pretty interesting how that works out for them isn’t it? They’ve already got my money, and now they don’t need to pay out because *conveniently* there’s no work around if this happens. $350 wasted, not even including the actual medical care I needed to purchase. Lesson learned.

Only use this travel insurance, great value for money and when I needed to make a claim everyone I spoke to was kind, helpful and efficient, could not have asked for better service. Show details

Reliable, fast, and highly professionalI cannot thank this company enough. Being stranded in Italy was very stressful, but the customer service team was wonderfully attentive when I called them from abroad. Back home, submitting the claim via their website was seamless and user-friendly. The claim was approved and paid out much faster than I expected. Exceptional care from start to finish! Show details

I have travelled extensively throughout the world in the past 30 years. I used Everyday Travel Insurance for the first time last year and was amazed at the very competitive pricing along with an extra 10% when a Rewards Member. The basic cover included much more than any other policy. I've been a loyal Woolworths customer for many many decades. I wish I'd know about the Travel Insurance earlier. Show details

I am 81 and this year have found it increasingly expensive and difficult to find Travel Insurance for twelve months, until I came across Everyday Travel Insurance. Online it was an easy experience and I was able to purchase it for less than I have paid in the past years. I rang the company to clarify a couple of things on the policy and spoke to… Read more

Jeremy who was incredibly helpful and explained in detail the cover that I had with my policy. I will certainly be staying with Everyday Travel from now on. Thank you so much! Elizabeth Lynch

It's essential to find a solution that is cost-effective while still providing comprehensive coverage. Everyday travel insurance is easy to understand and navigate, with an uncomplicated application process and straightforward policy terms. Show details

Everyday travel insurance is perfect for someone who wants a fuss free, easy to purchase insurance options that covers a wide range of conditions that don’t require an additional assessment. I was apprehensive about that at first but once I looked further into it, I realised it was the right option for me without being slammed with additional… Read more

charges. Thankfully during my trip I didn’t need to call on the insurance, but it was definitely worth it and good value for money.

Easy to purchase. Easy to understand PDS and what is covered. No long waits on the phone or other hoops to jump through. Reasonable value. My first time using. I have never needed to claim on this or any of my previous policies. Show details

Firstly I am happy to be insured with Everyday rewards and nib, as I am a long term customer with them anyway, and they are the ones I usually use. Regardless, they have a good selection of insurance available at competitive pricing. I did not need… Read more

to do any claims in the first 3 months I had it, and have not had a claim previously, so cannot comment on service yet. I did extend it for another 2 months, however, and have just been told I need blood tests and an urgent ECG, so will be able to comment further after I have put in a claim.

Very competitive pricing, excellent value for money, variety of levels of cover to choose from (Basic, Standard, Comprehensive) and a selection of Excess levels to choose. Show details

We needed to submit a claim and from the first email the claims officer appeared knowledgeable, professional and personable. The policy was of a similar price to other travel insurance companies. From when I lodged the claim it took about 5 weeks to finalise - there were a few documents I didn’t have thank took time to find the added time to this process. I have never used Woolworths insurance before and would again! Show details

It was easy to take out the insurance. I had to make a change to the end date, and it was easy to call and have that changed. I didn't make a claim (fortunately!) so I can't comment on their claims process. I would take out this insurance in the future. Show details

very easy to arrange. great price. I have not had to make a claim on any of my travel insurances with Woolworths to date but I would expect the same professionl service i receive when making them. Show details

Easy to use website. Competitive price. Read some of the PDS and could understand what was covered or not. Didn’t have to claim so not sure of that side of the insurance. Would use Everyday Travel Insurance again so long as their pricing remains lower than some other companies Show details

After canceling my flight due to illness of my husband I claimed the money back for some parts of my flight. Staff on the phone was very helpfull. I talked to someone within Australia, so no overseas call centre. My claim was approved in a week, without any problems. It was the first time I used this travel insurance, and I will use it again. Show details

Cheapest and comprehensive…but a little consign reading the PDS. I did ring them before final payment to enquire about my coverage to find where my particular coverage was within their PDS Show details

I have found Everyday Travel Insurance to be very compatible with my needs. Im 81 years young and the guy was just so nice and helpful on the phone, which is very rare these days. Perfect pricing for my yearly policy after searching at least 6 other companies. Its my first time with them and certainly wont be the last Excellent 5* Show details ·  1