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15 reviews
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Jessie L.
Jessie L.
  Verified

Solid wood and real quality rattan. I also contacted them to get some maintenance tips for the pieces. Shel was extremely helpful and patiently shared detailed advice on how to care for and maintain them. Super helpful and professional

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LGK
LGK
  Verified

Good communication and accutate dimensions, bed fits perfectly and alls true to details and pictures. Much thanks to Reina for the help

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Ducky T.
Ducky T.
  Verified

I'm really happy with both the quality of the furniture and the customer service I've received from Sienna. Communication was prompt, delivery was punctual, and the Vetra Sideboard fits perfectly in my space. Show reply

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aqsa
aqsa
  Verified

Got the arlo sofa and its perfect! It’s well made and very comfortable. It came in a timely manner and the delivery people were kind and professional. I was nervous about ordering without actually seeing the sofa in person and from a store I have never ordered from before, but decided to give it a shot from what the customer review pictures. I couldn’t be more pleased! Show reply

Tooba
Tooba
  Fair Incentive

The entire process from ordering to delivery was great. I absolutely love the new table and chairs. I got the installation service to have the table assembled and set up. Great service and quality of product is fantastic Show reply

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Hafsa.H
Hafsa.H
  Verified

Great quality tv/entertainment unit. Delivered with care and great coordination from the delivery team. Timely delivery and responses. Product way exceeded my expectations Show reply

Tom B.
Tom B.
  Fair Incentive Verified

I had a good experience with Exclusivia Fernichair. Their furniture designs are modern and the overall quality is quite satisfying. The chairs are especially comfortable and look very stylish. Delivery was on time, and the customer service was helpful and responsive. If you're looking for quality furniture, this can be a good option to consider. Show reply

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untextpected
untextpected
  Verified

Best online purchase I ever made. Our silva table set arrived on the very first day and time slot within the delivery window. Everything was well packaged. Assembly was straightforward we had it done in about 45 minutes. The set looks really beautiful, modern, and feels like great quality overall. Really happy with both the product and service. Show reply

Guat Lin L.
Guat Lin L.
  Verified

Quality is top notch. Solid build and the Delivery and set up went very smoothly. I got my order on time. I love their furnitures. Customer support was very helpful. They help me a lot with my order and made things easier Show reply

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Elizabeth V.
Elizabeth V.VIC
  Verified

I bought the Japandi Shoe Cabinet in the 140mm Flagship style on 23rd January 2026 and it didn't arrive at my Australian address until late March. I was willing to overlook it as I expected there would be delays. However when we opened up the box to assemble the cabinet there were no instructions. None. Not a diagram or a list of parts. Just the… Read more

pieces and bags of screws. As this was over the Easter weekend I didn't expect a reply straight away but it took customer service 4 days to tell me that they didn't have a "finalized English version" of the instructions yet. Then it took another 3 days (with me contacting them daily) to get some schematic pictures and the vaguest instructions which amounted to "put the screws in first". We decided to give it ago and it took my husband and I a weekend to work out which pieces went where. BUT when it came to the drawers we got stuck. The assembled drawers (including the runners) are about .5cm smaller than the holes that they are meant to go into. Assembling the runner on one side means the runner on the other will need to be stretched. In addition you can see all the screws and the when looked at closely, I can see that my cabinet is different from the one in the picture which has a good finish with no obvious screws. As of right now and with my cabinet still in pieces I have now been trying for a week to get someone to resolve my issues but all I get is a "thank you for your patience" message. Right now I just want my money back. It's not good enough.

Exclusivia
Exclusivia    

Hi Elizabeth, Thank you for sharing your experience,… Read more

waynetang1079
waynetang1079
  Verified

Have gotten a table and couch from exclusivia over the years both look great. Good communication and shipping updates, reliable products Show reply

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chinzhenzhou
chinzhenzhou
  Verified

Was slightly worries at first as I didnt see the console in person but it came in great condition just like the pictures! Show reply

Agent V.
Agent V.
  Verified

Everything was easy start to finish. Great service and communication throughout. I’m a designer and Exclusivia had the perfect tables and consoles to match the theme, Owen was super helpful. Ordering online was simple and the delivery team was fantastic. Highly recommended Show reply

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Marco L.
Marco L.
  Verified

Excellent quality for the price. Arrived promptly and ready to use straight out of the box. Will buy from here again. Show reply

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yuhnglee
yuhnglee
  Verified

Smooth process and timely delivery. Simple design and good quality just what I was looking for Show reply

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