Due to the COVID-19 I have been in contact with Experience OZ to request a refund due to the travel ban. I have not been able to get in contact as every time I call it says I have called outside of business hours, though I haven't! I have emailed them several times, with no response! Very disappointing and I will be telling my family and friends about this sinister organisation!

Bookee theme park tickets via Rac and due to corona virus cancelled it. Even though ticket was non refundable..experience oz walked an extra mile to get us a refund with Theme parks.
Great customer service

Booked a tour shows available turn out not available, have to cancel trip and ruined holiday. Only customer service number provided is tour companyphone who refuse to provide refund. Will not recommend.

I bought a ticket to Wildlife habitat and due to my husband's medical reason, he has to cancel the trip. Experience oz refused to refund, despite their website advertised "refund guarantee". I am very disappointed, definitely would not use their website again!!

Their system issued me the wrong ticket, supposed to be Whales in Paradise but ended up with Sea World whale watch. Refuses to refund since it was a 'discounted' combo ticket. Book direct with the suppliers instead of them for your own peace of mind.

I have been very favorably impressed by Experience Oz Customer Support that was able to intervene promptly and unsolicited to offer guidance and better service beyond the offer already presented on-line. This is not just a site displaying competitive packages, in my own experience I can tell that this is a business centered to customer satisfaction first.

Unfriendly staff. Company do not like customer service. No accountability. Will never recommend again. Did so many follow ups, emails and phone calls.
Didn't cancelled the booking and didn't provide the refund

I was nervous about using this site as I didn’t know anyone who had and I didn’t want to risk losing money. I read a lot of the reviews and decided to give it a go mainly because it was much less expensive to buy this way than pay door prices.
I was pleased that the site was very easy to navigate for booking. The coupon arrived almost immediately in my inbox. On arrival at the venue I didn’t have to wait nearly as long as those who were buying tickets. It was quick-they checked the coupon with our party and we went straight in. All in all it was a great way to book our outing and Iwould certainly use this site again. Thankyou for the opportunity to comment.

I dived lodestone reef in 1977 and took lots of photos after showing my son and his girl friend the photos I read your add and planned a trip everyone took time off plus the cost of airfares and accommodations. On arrival to the reef the dive guide announced were at keeper reef this was not what I paid for . Will never use this company again.

So easy to find and book great experiences and amazing deals. Perfect for my recent, action packed adventure holiday to the Gold Coast. Love it so much! I highly recommend!

The perfect home for all my holiday entertainment needs. Accurate description, easy search on the website, good comms, attractive rewards system, competitive prices ... and awesome deals too, Experience Oz have it all !

Excellant Website and Service Provide
Easy to use, prices are cheaper, service is excellent, variety of products and experiences is fantastic.
Definitely recommend this site if going on holidays and needing ideas and tickets advance.

I have used Experience Oz a few times now; great deals, great prices and such an easy way to make a booking ! Highly recommended. You don't even have to know what you're looking for, I was surprised to stumble across some exciting adventures I'd never thought of.

We've used experienceoz on numerous trips to Australia, and have saved lots of money by using them. Would definitely recommend using experienceoz and will be using them again for future trips

Reliable, instant service. Reputable company with great offers. Used our voucher for a wildlife park that same day and saved heaps! We will definitely use again. Thank you! Glad I found you on a google.

Found this site to be simple and easy to understand. No difficulties with purchasing experiences. I will continue to book through this site :)
Customer service is Perfect! Highly Recommended! A+

Experience Oz website was easy to use and gave me a list of activities that was well priced. When I selected the activity, the process to pay for it was easy and have me several options to pay for it. When I paid for it, the ticket was available to print out.