Featherdale - Very good value, much cheaper than buying at the counter.
I booked Featherdale. The Koala experience with entry included and also the two adults, 2 children pack.
The value was excellent and I would have given a 5 star rating but I tried to ask questions on instant chat. I was told no one was there and the'd answer later. They didn't. I tried again in office hours, still no response.
The rules are not clear. For instance, it said "not transferable" but there was no place to put the visitors name. I also wanted to know if I could take pics on my own camera for the koala encounter. (I couldn't) I felt I was taking a bit of a gamble when I booked but it all worked out very well. I would like Experience Oz to set the rules out more clearly and have better customer service BUT Featherdale was really good and I would be happy to pre-pay a booking with this company again.
No refund even when it's their mistake
Their system issued me the wrong ticket, supposed to be Whales in Paradise but ended up with Sea World whale watch. Refuses to refund since it was a 'discounted' combo ticket. Book direct with the suppliers instead of them for your own peace of mind.
Alberto Basile da Verona
Top of the scale and fast Customer Support
I have been very favorably impressed by Experience Oz Customer Support that was able to intervene promptly and unsolicited to offer guidance and better service beyond the offer already presented on-line. This is not just a site displaying competitive packages, in my own experience I can tell that this is a business centered to customer satisfaction first.
Unfriendly staff. Company do not like customer service. No accountability. Will never recommend again. Did so many follow ups, emails and phone calls.
Didn't cancelled the booking and didn't provide the refund
I was nervous about using this site as I didn’t know anyone who had and I didn’t want to risk losing money. I read a lot of the reviews and decided to give it a go mainly because it was much less expensive to buy this way than pay door prices.
I was pleased that the site was very easy to navigate for booking. The coupon arrived almost immediately in my inbox. On arrival at the venue I didn’t have to wait nearly as long as those who were buying tickets. It was quick-they checked the coupon with our party and we went straight in. All in all it was a great way to book our outing and Iwould certainly use this site again. Thankyou for the opportunity to comment.
Taken to wrong reef
I dived lodestone reef in 1977 and took lots of photos after showing my son and his girl friend the photos I read your add and planned a trip everyone took time off plus the cost of airfares and accommodations. On arrival to the reef the dive guide announced were at keeper reef this was not what I paid for . Will never use this company again.
So easy to find and book great experiences and amazing deals. Perfect for my recent, action packed adventure holiday to the Gold Coast. Love it so much! I highly recommend!
The one stop entertainment hub !
The perfect home for all my holiday entertainment needs. Accurate description, easy search on the website, good comms, attractive rewards system, competitive prices ... and awesome deals too, Experience Oz have it all !
Excellant Website and Service Provide
Easy to use, prices are cheaper, service is excellent, variety of products and experiences is fantastic.
Definitely recommend this site if going on holidays and needing ideas and tickets advance.
Great Deals !
I have used Experience Oz a few times now; great deals, great prices and such an easy way to make a booking ! Highly recommended. You don't even have to know what you're looking for, I was surprised to stumble across some exciting adventures I'd never thought of.
We've used experienceoz on numerous trips to Australia, and have saved lots of money by using them. Would definitely recommend using experienceoz and will be using them again for future trips
Movie voucher only valid for six months, not one year as stated in T&C. Confused?
Has anyone bought movie vouchers from them? They are only valid for six months.
I got some movie vouchers as a gift via NRMA (I am a long term NRMA member contrary to the ExpOz operator jumping into the conclusion that I shouldn't have had the tickets since I am not a member.). I must confess I did not read all the fine print when buying the vouchers because I didn't buy them; but I did read the term and condition - first time in my life - on the first page and it stated valid for one year from date of purchase. Until recently I discovered the tickets were only valid for six months as stated on the tickets themselves. I thought the discrepancy between the T&C and the ticket was enough ground for perhaps an extension of two weeks - likely to be re-gifted, those tickets. Since I am a member of NRMA, I rang the NRMA helpline and they reflexively referred me to the party in question.
After getting over the initial misunderstanding that I wasn't a non-member who had no right to possess those tickets in the first place, I was told by their operator that this is a SILLY common problem with the term and condition stating validity for one year and the ticket itself states six months and there was nothing she could do. Cut.
In a way, it was only gift vouchers that I almost had to force myself to use... unexpectedly, it came with an experience that money can't buy.
Vouchers - get them (the unsuspecting consumers) every time.
Reputable company and reliable service
Reliable, instant service. Reputable company with great offers. Used our voucher for a wildlife park that same day and saved heaps! We will definitely use again. Thank you! Glad I found you on a google.
Professional and Great Service!
Found this site to be simple and easy to understand. No difficulties with purchasing experiences. I will continue to book through this site :)
Customer service is Perfect! Highly Recommended! A+
Adventure in the sunshine coast
Experience Oz website was easy to use and gave me a list of activities that was well priced. When I selected the activity, the process to pay for it was easy and have me several options to pay for it. When I paid for it, the ticket was available to print out.
great to work with
always obliging and professional, this company is great. ok Ihave been witht them now for a number of years and I always am delighted to take Experience OZ passengers on my tours.
Perfect and awesome site when you're travelling ANZ. Must check!
This site is full with fantastic promotions and recommendations on the places you plan to visit in ANZ. You cant find it else where and only in here! Well done!
This will be my goto for tickets now!!!
I was really amazed by the excellent deals they have on tickets and attractions. I got a good deal on tickets to Featherdale zoo. Loved the experience and would be coming back for more tickets.
Very competitive prices to other discounted sites. Will definitely use again as I am happy with the service provided and easy to find what I am looking for. Thumbs up from me.
Full of great options - my go to website
The Experience Oz website is my first port of call if I am looking for something to do or somewhere to stay. Great options, prices and very easy to use.
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