Extension Factory

Extension Factory

 Verifiedextensionfactory.com.au
Extension Factory
3.6

59 reviews

PositivevsNegative
69% · 4118 · 31%
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Build Stage
  • Mid-Construction
Customer Service
1.0
Timeliness
1.0
Job Satisfaction
1.2
Rates and Fees
1.7
Site Admin
1.0
Timeliness
1.0
Structural Integrity
1.0
Transparency
1.0
Product Quality
1.7

Reviews

59 reviews
Possum
PossumGreater Melbourne (Outer), VIC2 posts
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AprilDenison
AprilDenisonGreater Melbourne (Inner), VIC
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Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Peter Andrea Donvale
Peter Andrea DonvaleGreater Melbourne (Metropolitan), VIC
  Verified

Stay Far Away!!

Have been waiting over 1 year for a maintenance issue with our bathrooms. Have received zero communication from anyone. Emails NEVER answered. Calls have the standard response of: 'someone will give you a call' Do yourself a MASSIVE favour and stay clear from this company unless you are an absolute sucker for punishment.
PJB
PJBGreater Melbourne (Metropolitan), VIC3 posts
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Muz
Muz3 posts
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Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Extension Factory
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Justin
JustinMelbourne18 posts
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Crickey
CrickeyGreater Melbourne (Metropolitan), VIC3 posts
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Rates and Fees
Product Quality
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Sharon R.
Sharon R.
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Product Quality
Tom R.
Tom R.Greater Melbourne (Metropolitan), VIC
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Extension Factory
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matt
mattGreater Melbourne (Metropolitan), VIC
  Fair Incentive Verified

Long ride but sound result and well worth it

An overall good result with the Extention factory. From the get go we shared the same vision with the design and preliminary drawings, great stuff. The building timeline however was a long ride, engulfed with tradie shortages which postponed the build. Ultimately the build was sound and exactly what we had expected. We would not hesitate in recommending this company to others whilst initially ensuring you have an agreed timeline outlined to avoid any unexpected delays and heartache.  Show reply
DMOBS
DMOBSGreater Melbourne (Inner), VIC
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Naomi
NaomiGreater Melbourne (Metropolitan), VIC2 posts
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Fabulous extension

Love our extension from the design to completions. Zac our superviser was attentive quick to respond and always available. We lived in the house whilst we renovated The trades were professional quiet and helpful. Although there was some hiccups along the way the job was completed on time and looks amazing. Would def recommend this company.

Rose
RoseGreater Melbourne (Metropolitan), VIC3 posts
  Verified

Building up

It has been a slow slow process. Lack of tradies being an issue. At the beginning once we had signed I felt like we had become a number as it was hard to contact anyone to answer questions. However once things began rolling the communication between Aaron our supervisor and ourselves improved. The tradies we have had have always been very professional in their work and the way they conduct themselves. We are looking forward to this being completed in the next few months.

not happy
not happy11 posts
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Elb83
Elb83Berwick
  Verified

Happy Kids

Excellent company to deal with exactly what we wanted and completed ahead of time.

We added 2 bedrooms and a living area for our kids to each have a room we are all extremely happy with the job done

Questions & Answers

juvan a.
juvan a.

Which is the best renovation company in australia?

Extension Factory
Extension Factory   DM   
Lynbrook italian
Lynbrook italian

does this company do built in kitchen alfresco with swim spa?

Rose
Rose  

I think they would But you would be better off asking them directly

not happy
not happy  

I would not be sure about the spa. I would use spa experts for that. I do not recommend using the company. You can see evidence of the level of quality of their work and practices on the extension factory experience facebook page.

Lynbrook italian
Lynbrook italian  

Thanks

I think we’ll go to a different company

Raven
Raven

Are there any reliable builders working for the extension factory?

yourworstnightmare
yourworstnightmare  

NO - don't go anywhere near them!!

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Details

CategoryBathroom Renovators, Kitchen Renovators, Home Renovators and Custom Home Builders
Types of Homes AvailableDual Occupancy / Duplex, One-Storey, Split Level and Two-Storey
Major Defects Warranty10 years
Knockdown & RebuildYes
Visit official website

Contact info for Extension Factory

Mon8:30 am - 5:00 pm
Tue8:30 am - 5:00 pm
Wed8:30 am - 5:00 pm
Thu8:30 am - 5:00 pm
Fri8:30 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 50006286826

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