I submitted an enquiry asking if they could compare one of their fans with one I already owned which needs replacing. Declan looked up all the specs for both fans and submitted them all back to me by the next morning. Couldn't have asked for better service! Thanks guys!
Great Service and Very helpful
I submitted a query late Wednesday night and got a reply 8:50am the next day morning with all questions answered and even extra links to make things easier. The customer service, politeness and speed was exceptional. I ordered 2 exhaust fans straight away. Thank you Jenny for your support.
Great Service and Extremely helpful
I recently ordered a mixed flow fan online but forgot to add a necessary adaptor to my order.
Asked the online chat if I could still add the adaptor to my order and got an instant response saying I could. Contacted them with my order number and a link to the adaptor I wanted to add and had a response within a couple of hours letting me know it was added.
Saved me ~$20 postage for an $11 item!
Great Product and Service
Ordered new ceiling ventilation covers as part of kitchen refurbishment...........they look great, easy to fit (so husband says) quality product with reasonable price. Pure Ventilation are a good company to do business with, slight delay on delivery due to COVID 19 but kept informed and supporting a Victorian business too!!!!! Would highly recommend the product and will definitely be my go to choice of company for these types of products.
Very informative website, competitive pricing and excellent service
I was updating my old hot air transfer ducting and fan which had never been all that effective. Pure Ventilation has a very informative website in particular the information on different fan types and characteristicts. This informed me my old axial fan was not really suitable for 12 metres of ducting and a mixed flow fan would be more suitable. Pure Ventialtion is very competitive in pricing and has a big range of products and solutions. On line ordering is easy and the order was despatched promptly. Given freight delays in Covid time, the item...s only took 6 days from ordering to delivery in Tasmania. Tracking information is provided for the freight company. I would recommend Pure Ventilation for anyone wanting information and to purchase anything to do with fans and ducting.
Received the inline fan pack within 2 days of ordering, fantastic. Unfortunately a vent in the pack was damaged in transit. After sending an email informing them of the damaged item I received another vent within 3 days. Thanks Pure Ventilation for the quick response
Advice on underfloor ventilation from Pureventilation.com.au
I needed to replace the current underfloor fans and contacted pureventilation.com.au. Zane Was extremely helpful and helped me work through the options and select an appropriate system for our house.
My final man cave project was getting the wood heater in. The local guy couldn't find a flue and cowl that fitted but I found Pure Ventilation on line. A quick call and I had what I needed. It arrived today and is the perfect fit.
When I tell my friends I just got a flue from Victoria, they get a little worried. All good though:)
Fantastic service and advice
Purchased Edmonds Maestro BAL roof ventilators. Quality, effective units at reasonable prices.
Above all must commend the outstanding customer service from the Pure Ventilation team in determining the suitable product For our application and arranging fast delivery.
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