Focus On Furniture

Help in store was great, staff were extremely friendly and helpful
Furniture and art pieces are fantastic
Delivery drivers were great
Very happy with the whole experience I highly recommend Focus on Furniture

I bought 1 sofa last year and 1 bed set this year. Pricewise these are very good and quality wise not bad. I will give quality wise 7/10.

The main thing is their customer support is very very good. It’s worth buying.

I will surely go again there to buy another stuff..

Walking around the store was easy and helpful staff were there to navigate
Was impressed, if only you had outdoor furniture's too
Very happy with the products we brought.
I would have taken all my life to assemble as we had a lot of furniture we had ordered. I would have gone crazy.

We were so happy with everything. The staff were abundantly informative and helpful. The store was lovely to walk around. The furniture is just amazing and the quality incredible at great prices. Assembly was easy.

I bought many items from Focus On Furniture over the years, as they have high-quality piece of furniture for the price.

Pick up from the warehouse is super easy and the staff are friendly.

I would definitely recommend the business!

Salesperson at Gepps Cross was excellent and the furniture was delivered in 2 weeks (almost unheard of these days). Furniture was assembled by the delivery staff who were very professional.

So easy to to buy online, delivery was fast and the guys put it together very efficiently. I was so happy with their service. The bed frame is very sturdy and the finish is amazing. I was happily surprised at how light the bed is to move.

I found the products that I wanted and the staff were happy to answer my questions and get me the best price for my items. I ordered them for my new house and when I needed to push back delivery they were happy to work with me.

We are really pleased with our purchases (mattresses, table, dining chairs, couches) and extremely grateful for the advice during the purchase process and the after sales service which has been amazing. Our primary contact was Jack at the Richmond store. He was patient, considered, proactive without being pushy and great on follow up. As is evident from these comments, our experience with Focus on Furniture has been a very positive one. Tim and Jen

We love the furniture we bought however the front yard full of cardboard boxes after they finished putting the furniture together was not appreciated. Considering we spent close to $13k you’d think they could have taken the massive amounts of boxes. Purchasers beware! We were not told this would happen!

Very helpful staff.
We found a coffee table we really liked (having looked around at many shops for quite a few months)
Staff made it easy to make the purchase and later to collect the product.
Slightly disappointed with the quality (timber not quite straight so the glass panels don't sit perfectly flat) but it meets our needs adequately, and looks good.
We only had to add the glass panels to the timber frame; this was not difficult.

Really easy transaction, with easy to understand explanations. Great examples on display to show how rooms can be.
The bedroom furniture we chose was white and we have found that it scratches very - simply from placing a watch on the bedside table. I didn't expect that at all and we are quite disappointed.

We had the staff listen to us patiently and cater to what we needed. The only downside we felt was paying 60$ for delivery and installation and all that was done was remove the bed, sides and tall boy and not fixing the handles the right way. We had to do them ourselves.

The staff were extremely helpful & nothing was too much trouble.
I was impressed by the range & quality. The lounge & dining suite were exactly what I'd been looking for & the price was affordable.

Staff were very pleasant and helpful; NOT pushy like some other stores!
Delivery was at the time/date requested and worked like charm; the delivery guys assembled the suite and made sure it was OK. All over a good experience.

I tried to order Bedroom Suite online but had problem with website so rang store who were very helpful & organised order and delivery, I later discovered a chip on corner of tall boy but they promptly agreed to send replacement. Will definitely shop there again.

The store wasn’t cluttered, it was clean and well presented. Great specials. Had all the product ranges all together. The website is very easy to navigate and I can’t wait to see what the new product lines look like.

Had to assemble bed frame. Easy to do. Plus pick up order from the warehouse. No problems in finding it. Helpful staff who gave a hand to hubby to place it on the car.

I bought a bed frame and two bedside tables, they matching and in good quality.
If I need anything I will definitely go to your website to have a look fisrt. Hope you have more new designed products and Home decors, and also keep the price.

We love our fold out couches that we purchased. I know it is pretty standard to have to wait months for couches to be delivered, but honestly it's pretty subpar. Maybe don't sell them if you don't have enough available. Additionally we found the delivery date selection a bit frustrating. We were contacted by the company to say the couches were likely to come early, and then they actually just came when they were originally supposed to instead. The store itself was nice, however staff had very little access to information about the furniture such as dimensions etc.