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Fantastic Furniture QLD, Morayfield

Fantastic Furniture QLD, Morayfield

4.6 from 171 reviews

Reviews

(136)
(23)
(3)
(3)
(6)
  • Product Quality
    4.4 (14)
  • Return Claim MadeYes (1) · No (13)
  • Warranty Claim MadeYes (1) · No (13)
  • Product Appearance As advertised (82%) · Not as advertised (18%)
  • Customer Service
    4.0 (13)

Reviewer Photos & Videos

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Vern B.

Vern B.

  • 2 reviews

Cheap but Great bed

published

Light easy too assemble and daughter loves it , decent bed for $99, budget bed great price , good selection off colours , only down side is clips for slats are a little dodgy but for $99 who cares

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Heather

HeatherSouth East Queensland, QLD

  • 2 reviews

Great experience

published

Very easy to navigate around the store and the product range was good and very happy with what I purchased. I can't wait for it to be delivered. Limited assembly to do.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Jennette

JennetteBriabane

  • 2 reviews

Fantastic

published

Great items value for money with even better warranty offered on products would definitely recommend fantastic to family member's easy to read assembly instructions would buy from again in store or online

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Ash C.

Ash C.South East Queensland, QLD

Great Staff! & An Easy Assemble!

published

Great store, the staff was very helpful and friendly, Super happy with my Zenith bookcase! So easy to assemble ( i did it alone) and clear instructions, i have ordered a second one :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield Qld
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ash, thanks so much for shopping with us in Morayfield! We are glad to hear that you are so happy with your Zenith Bookcase, and we look forward to serving you again in the future. Regards Nick and the Fantastic team.


Denise N

Denise NSouth East Queensland, QLD

  • 5 reviews

Good quality furniture

published

Great range of products available. Easy to move around the store. Good quality products.
Easy to assemble if given all the relevant pieces
I would go back there again to shop

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Denise, thank you so much for choosing to shop with us in Morayfield. We are so glad to hear that you like our range of products, and we look forward to seeing you back again in the future. Regards Nick and the Fantastic team.


Susan

SusanSouth East Queensland, QLD

Great Quality

published

Great place to shop for your home and office always helpful and great products at affordable price. Love their variety of products and very good quality furniture that will last .

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Susan, thanks so much for deciding to shop with us. We are so glad to hear that you like our range of products, and we hope to serve you again in the future. Regards Nick and the Fantastic team.

Susan
Susan

Love my furniture thanks so much .


JoJo T.

JoJo T.South East Queensland, QLD

Really great solid spare bed

published

TheDouble bed we chose was easily found on display, looked and felt nice and solid to sit on. There were plenty to chose from. The sales man was very helpful. We were impressed with the extra sturdy slats and guarantee they come with. Very easy to assemble.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMorayfield
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi JoJo T.! Thank you very much for shopping with us in Morayfield and taking the time to share your experience. We are so glad to hear that you found a sturdy Double Bed, and we hope to see you back again soon. Regards Nick and the Fantastic team.


Jessica M.

Jessica M.South East Queensland, QLD

Nice furniture

published

Store layout and presentation is overall beautiful. The staff were friendly however I had to approach them even tho I live just the next suburb and was spending close to 1000 the delivery was $75 and I have to wait 3-5 weeks for the product.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield Queensland
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
BlessedHope

BlessedHopeSouth East Queensland, QLD

  • 7 reviews
  • 6 likes
  • Verified customer

Terrible quality, even worse response

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMorayfield
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
BlessedHope
BlessedHope

Thank you for having sorted it out

marius laynes

marius laynesSouth East Queensland, QLD

  • 10 reviews

Was sold 'floor stock ' and one week later still waiting for confirmation that I am able to pick up new items

published

As stated above, one week later still waiting for confirmation that I am able to pick the purchase up. Good thing that I did not make space for the new furniture before I went to the morayfield shop.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMorayfield
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

V Bros-Wilshire

V Bros-Wilshire

  • 2 reviews
  • 1 like

Great friendly service and products

published

After looking on the web page for Fantastic Furniture we went in store and made our purchase, then collected out bed from the warehouse. Friendly staff and a good range of products at very reasonable prices. We are very happy

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield and North Lakes
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2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
V Bros-Wilshire
V Bros-Wilshire

You are welcome, you reap what you sow.


This was amazing experience ladies were lovely

published

The customer service was amazing and they searched all the product availability. The lay out of the store was good and cleanliness was all good we had an amazing experience overall

April 22nd 2019 Update: Messed up order

I was told bedroom set would be in soon and they have messed up and sold the bed as it was in stock the lady searched in front of me and then I called back and they lied and said none of it was in stock and I've already paid a deposit and she tried blaming the previous person

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Chloe, thank you for shopping with us at Morayfield! We are happy to hear your customer service experience in store was Fantastic! We hope to see you in store again soon. Regards Angelina and the Fantastic Team


Erin C

Erin CSouth East Queensland, QLD

Great products - unbeatable warranty

published

100% recommend Fantastic Furniture - faulty items have been replaced with no stress or drama plus we have had the choice of replacement items at the purchased value even 4 years down the track. Fantastic Furniture take the worry out of buying furniture for me which is why we always come back

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Erin C, thanks so much for recommending us! We are happy to hear we have been able to assist with any product issues with no hassle and we look forward to seeing you again. Kind regards Ryan and the Fantastic team


Wonderful service, affordable prices

published

When walking in store, we were greeted and shown the areas which we were looking for. The range of products were above average so cant complain. My son even tested the products and gave feedback.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMorayfield
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tony V, That is wonderful to hear you and your son are enjoying our wide range of products and we look forward to seeing you again. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

perfect

published

i was very satisfied with everything price especially the staff all the staff wee lovely the nothing was too much trouble they were bubbly friendly

Shop LocationQLD, Morayfield
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi June, thanks so much for shopping with us and taking the time to share your kind words on our team members! We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Excellent value for money and great quality.

published

The store was beautifully laid out. Excellent value for money and great quality furniture. The staff were extremely friendly and helpful and the furniture was easy to collect, transport and assemble.

Shop LocationQLD, Morayfield
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Good extention to my kitchen

published

Fast and easy. Delightful staff. Product i saw in brown but glad they had the product in white. Easy to assembl.

Shop LocationQLD, Morayfield
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Porsh, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Love that shop

published

They have wide range products I found exactly was looking for in fantastic range of colours and fabric to choose from, I would shop there again an again ,and assembling to easy. thank you Fantastic Furniture for making life and choices easier.

Shop LocationQLD, Morayfield
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Kel

KelMorayfield

  • Verified customer

Best place ever

published

Easy to find and navigate the store, staff are friendly and helpful I will definitely be going back in the future for for purchase

Shop LocationQLD, Morayfield
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Couldn't get product in time after being told we could

published

Ended up canceling order, not satisfied with service, after being told item was in stock was then told would take 3-4 weeks or WE could drive to another store

Shop LocationQLD, Morayfield
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

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