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Fantastic Furniture QLD, North Lakes

Fantastic Furniture QLD, North Lakes

4.7 from 9 reviews

The staff where great especially Wendy

We attended the North Lakes store to purchase a fold out couch and the staff where knowledgeable and very friendly but unfortunately they didn't have stock so we attended Morayfield and had similar experience with staff. A nice experience

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorth Lakes

Product range

The store layout was great, it was easy to find what I was looking for, very satisfied with what I purchased, we had to assemble the tv unit which was bit of a pain but easy enough to do

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorth lakes
1 comment
Hi Michelle t, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope assembly didn't cause you too much grief! Regards Ryan and the Fantastic team

Great Service!

The staff were very friendly, they don’t hassle you but are there ready to help when you need it. We had to bring back a damaged product and they fixed it straight away with a replacement!

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorth Lakes
1 comment
Hi CJC19, thank you for choosing to shop with us in North Lakes! We are delighted to hear the store were able to assist you with your warranty claim efficiently! We hope to serve you in store again in the future. Kindest Regards Angelina and the Fantastic Team

Not half bad?

Mediocre. Nothing wowed me or made me think 'I would love to see that in my home.' Staff were friendly but either not fully transparent or not fully trained. Needs a little work for me the want to spend more money there. Wouldn't tell a friend not to buy there but also wouldn't recommend it over anything else. Layout was smooth but inconsistent with other stores I've bought from. Quality of the product was a good investment however.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorth lakes
1 comment
Hi Anthony, thank you for choosing to shop with us North Lakes. We are delighted to hear you are enjoying your purchase. Thank you so much for taking the time to provide us with your feedback. We have passed your message onto the store so they may be able to improve on their services and layout. Regards Angelina and the Fantastic team

Sales staff exceptional

I wanted to buy 2 desks for my grandchildren online and my daughter pick up that day. If I payed credit online it would not have processed until the Monday. Clair went above and beyond to help me get what I needed. She talked me through afterpay. She was so patient and helpful. Have never shopped here before, but will again. A lady shona or Shoshona also assisted with the sale.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Hi nickirob, We are so glad to Clair was able to help you with placing your order to ensure you received it on time! We appreciate your kind words and look forward to serving you again. Kind regards Ryan and the Fantastic team

Cheap prices, friendly staff

Cheapest prices around, good range and staff were very helpful and friendly, we had all 3 floor staff running around and on phone looking for stock for us. Had a very comfortable experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorth lakes
1 comment
Hi Leigh, thank you for choosing to shop with us in North Lakes! That's great to hear! We hope to see you again in store in the future and have passed your message onto team. Regards Angelina and the Fantastic team

Amazing service and quality!

So impressed with our purchase of the Modena bed! It’s so comfy, was a breeze to put together and looks amazing. At an awesome price. The staff at the new north lakes store were amazing too!

Shop LocationNorth lakes
1 comment
Hi Ash, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

reasonably priced goods

Great price & quality for my Daughter's first bed, with staff that know there stuff on the products on display.

Shop LocationNorth lakes, QLD
1 comment
Hi M. Harry, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Fantastic!

Fantastic customer service, value for money & overall humbling shopping experience! The staff are happy to be there & the smiles on their faces tell you this. Amazingly helpful staff that truly are there to help you.

Shop LocationNorth Lakes QLD
1 comment
Hi Hayley, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team

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Details

Fantastic Furniture QLD, North Lakes
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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