Student desks at great prices
Showroom floor had many styles of desks making it easy to decide and purchase. We researched online first and was happy to see products on the floor to visualise making an easy and fast decision to purchase. Staff are friendly and helpful all way through to ordering and payment.
Terrible Service - Do not shop here!
Ordered in store and we were given an estimated wait time that was already far longer than online but had no choice as ordering online was not working at the time. It has now been 2 weeks past the longer estimated arrival with no couch and the same answer every time we call to check. "1 piece is made and 1 is still on its way, should be a couple of days" for over 2 weeks now we have been told this. After the first week passed when it was due to arrive we managed to get a delivery fee waved (if we travel into the store which is silly as it shoul...d be refunded onto the account it was ordered on) but no other discounts or apologies. I understand wait times but I don't understand being lied to when calling up to check the status or being given a completely wrong time frame for delivery in the first place. Number 1 rule with estimates is rounding up and they can't even stick to the long end of the estimate. If you want to be sleeping or sitting on the floor for months at a time then sure shop here. Otherwise I would recommend you spend your money somewhere else that cares about customer satisfaction.
Just what I wanted
Purchased just what I was looking for after visiting other stores. Staff were extremely friendly and a great choice of was on display. The store is not far to travel to with easy parking.
Everything I needed in one place.
the store was well layed out and had a wide range of products. The quality of my items are fantastic and instrictions easy to understand. Easy ensemble when I had help.
Amazing staff, freindly service. Will be back
Smooth easy pleasant quick transaction from start to finish, customer service was amazing and so helpful! Store is very open and easy to navigate. Found products I needed quickly. Assembly was easy
Fantastic furniture fantastic quality
Smooth easy pleasant quick transaction from start to finish, customer service was amazing and so helpful ! Bought the lounge suite and then purchased the furniture weeks later ! Soooo happy ! Thank you
Worst store I have ever been
Worst store I ever entered,
Terrible Sam. I've been shopping from Windsor store but because I moved near by the North Lakes store, I thought it should be the same. Such an unexpected experience
- QLD, North Lakes
- Verified customer
Don't Do It!!!!
Ordered Denver 5 seater lounge which had storage under seating. Waited 6 weeks for it to arrive and it was the wrong one. Had to wait another 8 weeks to get the right one. Arrived and still was the wrong lounge and was told I would have to wait another 10 weeks with no guarantee the right one will arrive. Asked for my money back, returned lounge still waiting for refund. Furniture is cheap for a reason!!!!
It is good
Great quality of the products, fast delivery and easy to assemble.
Customer service was just okay... no one approached us and when we had some questions we have to walk and find a seller... just two ppl working.
Great staff, really nice store.
Great staff, really nice store and the mattress we bought was the cheapest anywhere. VERY comfy and my grand daughter is sleeping much better. My first time buying from them and it was an easy pleasant transaction. The store is lovely and it has a great location with easy parking.
Perfect for my needs
Glass Coffee table required no assembly. Good quality and sturdy. Glass top dining table, perfect for smaller area. Easy and fast assembly. Table top secure. Both were packaged well. Good service at pickup.
Beautiful great store with lovely staff
Easy to find items great layout, staff were a great help and very friendly, beautiful colours of furniture making it east to design a room and easy transactions once you have decided.
My wife and I, were very pleased with the product that we recently purchased, and are therefore more than happy to recommend the North Lakes store to all.
We found what we wanted in a short time at a great price - We were able to pick this item up then and there.
Love our new sofa
Love our new sofa and so happy with it and the service of the north lakes store. Can’t wait to get more products for our office and bedroom. Highly recommend
The staff where great especially Wendy
We attended the North Lakes store to purchase a fold out couch and the staff where knowledgeable and very friendly but unfortunately they didn't have stock so we attended Morayfield and had similar experience with staff. A nice experience
The store layout was great, it was easy to find what I was looking for, very satisfied with what I purchased, we had to assemble the tv unit which was bit of a pain but easy enough to do
The staff were very friendly, they don’t hassle you but are there ready to help when you need it. We had to bring back a damaged product and they fixed it straight away with a replacement!
Not half bad?
Mediocre. Nothing wowed me or made me think 'I would love to see that in my home.' Staff were friendly but either not fully transparent or not fully trained. Needs a little work for me the want to spend more money there. Wouldn't tell a friend not to buy there but also wouldn't recommend it over anything else. Layout was smooth but inconsistent with other stores I've bought from. Quality of the product was a good investment however.
- QLD, North Lakes
- Verified customer
Sales staff exceptional
I wanted to buy 2 desks for my grandchildren online and my daughter pick up that day. If I payed credit online it would not have processed until the Monday. Clair went above and beyond to help me get what I needed. She talked me through afterpay. She was so patient and helpful. Have never shopped here before, but will again. A lady shona or Shoshona also assisted with the sale.
Cheap prices, friendly staff
Cheapest prices around, good range and staff were very helpful and friendly, we had all 3 floor staff running around and on phone looking for stock for us. Had a very comfortable experience.
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