Fantastic Furniture WA, Cockburn

Store is easy to find. Ample parking. Good range of products Fair quality of in style and trend furniture. Clean and tidy store. Easy to browse store layout. Helpful and happy staff.

I am a first time home owner and found lots of great furniture that did not break the bank. A few items not in stock only took 2 weeks to order in.

Bought a Plush Mattress for $999 1 year and 9 months ago and it's lost all its support even with us following the Mattress instructions it still had no support after only this short time, a Mattress should support you for 5 to 8 years.
We asked for our Warranty back and the claims department asked for so many pics before they declined our claim.
We were in total discomfort from aching lower back, hips and ribs the proof was there but No Go.
Fantastic Furniture your Claim Department is not compassionate or understanding.

New what I was looking for as visited online first but this did not staff from being
Helpful to fulfil my needs.In and out of store within half hour.Thats Service

Store was easy to nativate though staff were fine. The first item we wanted they didn’t have in stock, so we went with another but only had two so had to go to another store to get one. Once home they were harder to put together then ikea furniture nothing line up and there was a chair that had one leg longer then the other . $99 each and we bought three you would think they were not be so hard and would measure up properly. One angry husband currently trying to put them together not going well.

Everything about this store is amazing from the layout to the management but most of all the biggest reason I continue to return is because of the effort and willingness your team put in to assist customers needs and I take my hat off to you, well done and keep up the good work

Great range of furniture and storage, st affordable prices, and staff that are always happy, helpful and polite. Really could t ask for a better experience, I just wish all in the “online only” furniture that is on the website, was also available in store

Easy to find what I wanted. Not pressured by staff- great experience. Range had what I was looking for. Staff friendly and very approachable. Not pressured to walk out with something I didn’t want.

Easy to find, very good range most products are good quality, self assembly is ok as long as I have help, I ask a family member or friend to help

easy to navigate store, good range, good quality items on display. all items were well protected in the packaging and reasonably easy to assemble with all fittings available and very happy with outcome

Great service, excellent product, easy assembly. Product Looks amazing my daughters bedroom., staff member was polite, efficient and more than willing to go the extra mile to make sure I was happy with my purchase.

I am very satisfied with the product.I really like Your store is really amazing.Customer Care is really fantastic.Everything is in a good price.

Staff were helpful and had great communication. Were able to explain the long delivery time. Can’t wait to get my couch

The store I visited was easy to navigate and locate the item I was after. Staff asked what item I needed, what colour was I looking for, was there anything hing else I was interested in and were very friendly. I was extremely happy with the customer service that was provided.
The item is for a Christmas gift so it hasn't been opened or assembled yet but I have previously purchased items that needed assembly and the instructions were very easy to follow and have been assembled with ease and the quality has been great.

Order placed mid November. Was told it would arrive 27th November. No communication. 4 phone calls/emails trying to get information as its a Christmas present. Finally get back to me 4 days before Christmas. Its arriving in the new year. Store manager says come down and we'll try to help you. I said it will need to be discreet as I have my kids and they still believe in Santa. Lady comes up and says how can I help you. I ask to speak to store manager. She asks my name. I give it. In front of my kids oh your the lady about the girls bed. I said yeah she didn't know, but she does now, thanks.

Found the store accessible. Had what i wanted at the Cockburn store after attending my local store at Beckenham . Chris pgoned aro it nd and what i required was at midland and Cockburn. We chose Cockburn. Promptly going to Cockburn and meeting Jules and the team. I aquired my Sofa a desk and Ottoman that i wasnt looking for but when i saw it it was right for the area i was purchasing my sofa bed for. Once every thing was bought i was shown a coffee table with draws which i believe will be my christmas present from my hubby. Thankyou Fantastic Furniture. Merry Christmas to all the staffbest wishes for 2019. See you again .

This store was very good for me as the staff was very accommodating And friendly and enjoy shopping there. Good value

Everything is fantastic but it takes more than 2 weeks to deliver. Staff was very helpful and polite. The only painful part is they don't have much of items in stock.