Felix Mobile
- felixmobile.com.au
- ✓ Verified company
- Award Winner 2023
- +1 more
713 reviews · Statistics
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- Pre-Paid Sim Only (383)
- Post-Paid Sim Only (160)
- Post-Paid with Phone (9)
Felix Mobile is a ProductReview.com.au Awards Winner for 2023, 2022. Learn more
Good stuff
Good price considering its unlimited data with good speeds hopefully stays at this price forever. maybe even 5 bucks cheaper but overall the best company I've used .
- Plan Type: Post-Paid Sim Only
- Plan Cost per Month: $35
- Included Data per Month: 100 GB
Author stated being incentivised for this review
Mobile prepaid
The best mobile network and the cheapest, with unlimited mobile data and unlimited call and sms with in the country. Can't ask for more
Author stated being incentivised for this review
Perfect!
Great service with excellent values
Would definitely recommend this service
- Plan Type: Pre-Paid Sim Only
- Plan Cost per Month: $35
- Included Data per Month: 2 GB
Author stated being incentivised for this review
Can not endorse this company enough best prices and service
Really good can not complain wish I was able to to over phone but never an issue really via chat. Great value great service thanks felix
- Plan Type: Pre-Paid Sim Only
- Plan Cost per Month: $35
Author stated being incentivised for this review
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Felix is the bomb!
I've had plans with other phone companies before, but Felix is the best company. And they help plant trees. Very modern. Great value. Excellent coverage.
Author stated being incentivised for this review
Great service
Love the fact its unlimited as never need to worry about running out of data
- Plan Type: Post-Paid Sim Only
- Plan Cost per Month: $35
Author stated being incentivised for this review
Felix Mobile Australia
Green focused operator with good urban coverage and speed in Australia (uses the Vodaphone network) and competitive pricing.
I particularly like their annual international roaming pack (which the large operators don't seem to offer) which is cost effective if you are overseas for a longer period and want to use your Aus phone.
App to track and manage account is easy to use.
- Plan Type: Pre-Paid Sim Only
- Plan Cost per Month: $35
Author stated being incentivised for this review
It’s an awesome plan to keep
When I saw the add on instagram a couple years back, I thought it was fake but I gave it a chance and haven’t looked back. Every plan I’ve been on before this was both expansive and offered very little. But felix is quite awesome with its unlimited plan and monthly cost. It’s made my life a lot easier when I’m out and need to use cellular data.
Author stated being incentivised for this review
Best Mobile Provider
This is the best mobile provider I’ve ever used. The prices are excellent and there have never been any problems with reception.
- Plan Type: Post-Paid Sim Only
- Plan Cost per Month: $35
- Included Data per Month: 1,000 GB
Author stated being incentivised for this review
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Great value, no complaints
Unlimited data is a no brainer, excellent value and reliable service. Happy customer.
- Plan Type: Pre-Paid Sim Only
Author stated being incentivised for this review
Very happy with Felix
Really happy with this network - unlimited data, feel-good factor as they plant trees on your behalf, and I haven’t experienced any network coverage issues or dropouts. Download speeds are fast, the app is very user friendly, and it was super easy to pause my plan when I went overseas for an extended period and restart when I came back. Also appreciate how easy it is to buy roaming data for short trips abroad.
- Plan Type: Pre-Paid Sim Only
- Plan Cost per Month: $35
Author stated being incentivised for this review
It's good
Service works most of the time but do have moments of slowness or dropping out
The price is very good
And we help grow trees etc
Would be good if you had a phone number to call to help with questions and phone service
Rather than online chat
- Plan Type: Pre-Paid Sim Only
- Plan Cost per Month: $35
Author stated being incentivised for this review
Find out how Felix Mobile compares to other Mobile Phone Service Providers
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Simply Excellent
The signup was exceptionally easy compared to my previous experiences with other providers. The download speed is adequate for my needs. The cost is significantly less than competitors. In two years of being with Felix, I have not had an outage.
- Plan Type: Pre-Paid Sim Only
- Plan Cost per Month: $35
- Included Data per Month: 1,000 GB
Author stated being incentivised for this review
Carbon neutral, unlimited everything, cheap THE BEST
I love that this is the first carbon neutral phone company in Aus! I love that they plant trees for me every month and on my birthday! I love that I get u limited talk, text and internet for only $35 a month! I don’t have in home internet because this does everything for me! I LOVE YOU FELIX and I brag about you to all friends and family <3
- Plan Type: Pre-Paid Sim Only
- Plan Cost per Month: $35
- Included Data per Month: 1,000 GB
Author stated being incentivised for this review
Amazing service and top price
I love the simplicity of the app and the fact I can make any changes to my plan via the app directly. All my usage is transparent and there are no hidden charges, ever!
- Plan Type: Pre-Paid Sim Only
- Plan Cost per Month: $30
Author stated being incentivised for this review
Questions & Answers
Before considering Felix I need to clarify that 1. I can hotspot the internet to my laptop 2. To my iPad 3. To my wife’s iPad and 3. To my Foxtel box
Hey John - You're good to hotspot to your personal devices, such as your laptop or iPad when needed, but felix can't be used as a home internet replacement or as a hotspot for other people’s devices. This means you can't hotspot to your wife's iPad or your Foxtel I'm afraid.
If you have any other questions about this, chat to the team via the felix app or website and we'd be happy to help.
- Jake, felix Care team
OK thanks. A pity about that.
How do you know though that I'm entering the hotspot password into my wife's ipad or Foxtel. I currently have a mobile sim that connects to everything. How is yours different?
Hey John, we have multiple ways of detecting use that isn't in line with our fair use policy. If we can see that the SIM is being used in a non-mobile device or if the SIM is being used to hotspot to multiple devices we may warn you about using the SIM in a way that isn't the intended use of the SIM. As long as the SIM isn't being used as a home internet replacement there won't be any issues there, so you can still hotspot to your personal devices when needed :)
- Michael, felix Care team
I use up to 100gb a month on browsing the news, watching Netflix once a week, and visiting 2 or 3 websites a day. Is that excessive?
Provided you are using your service as per the fair use policy and terms of service, then personal mobile phone usage for browsing and netflix is totally fine. If there was ever a concern, we'd reach out to you before any action was taken on your account.
- Jake, felix Care team
Jake, you told me earlier that, I couldn’t hotspot to Foxtel but now you say I can to Netflix which is, of course, an app on Foxtel. Plus what does “Home Internet” mean. I very much dissuaded at this time to switch to a provider that offers “Unlimited Data” then, limits its usage. “Best the devil you know” comes readily to mind.
Hi John, Netflix is not an app on Foxtel, it is a digital streaming service available through mobile apps and on other devices such as laptops and TVs. You cannot however, use your felix service to provide internet to your home devices such as a TV. If you are wanting to watch Foxtel online and require an internet connection to do so on your home TV, then a home broadband or NBN service is required.
- Jake, felix Care team
No you don’t. I have a sim only plan at the moment and hotspot to my foxtel box where believe it or not, Foxtel have an app named Netflix. My wife also has data available on her phone plan from a different provider and “Hey Presto” I’m currently watching Foxtel hotspotted from her phone. Tasmania must be ahead of that other island to the north then?? Thanks for your help but I’ll stick to what I’ve got.
on your unlimited mobile data plan is it possible to hotspot devices such as computers to stream apps like netflix?
Hey Tamina. Yep! You're good to hotspot to your personal devices, such as your laptop when needed. Just note that felix can't be used as a home internet replacement or as a hotspot for other people’s devices.
- Maddie, felix Care team
How come you can’t hotspot other peoples devices?
Hey Tamina! As felix is a personal mobile phone plan only, you aren't able to use your felix data to provide an internet connection for other people's devices.
- Emalie, felix Care team
hi, why does my Felix app getting back and I don’t know why I have updated my phone and my app and I have do everything and nothing
Hey Aras, I'm really sorry to hear you've been having some issues there with your felix app. Feel free to hop into chat with us and we'd love to try and get this sorted for you. We're online from 8am-8pm on weekdays and from 9am-6pm on weekends/holidays (Sydney time)!
- Devyani, felix Care team
Get an answer from our members and Felix Mobile representatives
Details
About Felix Mobile
On Felix Mobile’s single plan, callers receive the following features for $35 a month:
- unlimited data at speeds up to 20Mbps.
- unlimited calls and text.
- tethering (hotspot).
- the ability to pause your monthly plan.
- switching providers to Felix with a digital eSIM.
- no lock-in contract or exit fees.
Optional add-ons include unlimited international calls and texts for an extra $5 a month in 40 selected countries, and international roaming for $20 to use over 365 days.
Felix also organises for one tree to be planted each month for every customer.
Points of praise:
- Customers of Felix Mobile encountered customer service that’s quick, efficient and helpful - and which continues for the duration of a plan, not just during the sign-up process.
- If setting up a plan independently, it’s also easy to sign up using the Felix app.
- The fact that unlimited data is part of the plan had reviewers happily giving a thumbs up to Felix Mobile.
- Reviewers reported their satisfaction with the coverage, speed and signal strength they received with this mobile phone service provider.
- The affordable price of the mobile plan was a significant plus point for reviewers.
- Felix’s eco-friendly gesture of planting a tree every month per active customer was viewed as a great initiative by reviewers.
Felix Mobile has impressed reviewers this year and has won a 2023 ProductReview.com.au Award in the process. Taking out the Award in the Mobile Phone Service Providers category, customers said that Felix Mobile was good value for money and had great customer service.
| Category | Mobile Phone Service Providers |
|---|---|
| Network Used | Vodafone |
| International Roaming Offered | Yes |
Contact info for Felix Mobile
| Mon | 8:00 am - 8:00 pm |
|---|---|
| Tue | 8:00 am - 8:00 pm |
| Wed | 8:00 am - 8:00 pm |
| Thu | 8:00 am - 8:00 pm |
| Fri | 8:00 am - 8:00 pm |
| Sat | 9:00 am - 6:00 pm |
| Sun | 9:00 am - 6:00 pm |
- ABN: 76096304620
Extra Information
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