Reviewer Photos & Videos
Great service and even better customer service
Get almost consistent 18 to 20mbit, when I had to use live chat I was genuinely chuffed with the service, they assisted me straight away and sorted the issue out. Highly recommended.
Amazing customer service
Jake is extremely helpful and very kind. He assisted me with all of my inquiries and concerns. He is an amazing representative of felix. I couldn’t speak more highly of Jake, his customer service and kindness is outstanding. I’m so appreciative and grateful for his patience and assistance. Everyone should join felix, help the environment and plant some trees! Thank you so much Jake :)
Delivers as promised. Very happy!
I was unsure of the 20mb speed limit but after trialing for a week and very happy, Felix switched the Sim over to my old number. Highly recommended! Hits the sweet spot for location flexibility, allowance, speed and price.
Much cheaper than any other provider
Lately, a lot of providers have been pushing prices/data up too high that people don't need and can't afford, but Felix is the best.
Vodafone isn't the best choice when it comes to internet but why does that matter when you can get unlimited internet on the go!
nonetheless absolutely recommend provider!
Customer service are so efficient I would highly recommend to my family and friends .About time a new network has come in with great connection and unlimited data..perfect while streaming.
Finally and well and truly about time
Finally a telco carrier that is doing something right . They may be a new company but right bogged the bat they are kicking goals . Speaking to real people not a robot on end of line . Unlimited data at decent speeds. A vey fare cheap actually monthly charge . $35 a month unlimited data unreal . Not long ago 5 gigs was more than that . Gone are the days of being hit with a mobile bill that costs almost a months worth of wages . 10/10 Felix I’ll be recommending them to everyone I know . Had a live chat with a Chris in customer service today .... Honestly can’t remember last time I was given that sort of service from a telco these are the real deal a new company that means business giving people what all the others can’t care value respect hope people get behind them and make all other telco sit up and take notice
Using as a replacement for NBN service right now!
Ignore all the scaremongering from Felix staff, who say "You can't use Felix like a unlimited NBN service"...what rubbish!
I'm have been using a Felix Sim as my only Internet for my family for the past two months, 200GB a month, and we can all stream TV, play Counterstrike, use Zoom and do our Online Banking all at the same time with no problems. Using one 4G Dongle with only one Felix Sim!
(We don't even have NBN in the building but of course I didn't tell Felix that)
It may all be against their terms and conditions, but they don't enforce it, so ignore what they say and just use and abuse the SIM like we do!
Felt like leaving a review after good customer service
Network coverage- no complaints at all.
I experience more dropouts with home internet (another provider) able to hot spot my phone for emergency purposes to stream to keep the little one entertained.
Speeds have not yet dropped since using this service.
Totally worth it, I've gone from $100 a month on unlimited data to $35 a month, absolutely worth every penny, I've now shared this with most of my family, worth looking into it if your on prepaid, happy customer here
Unlimited data unlimited calls unlimited text all for $35 a month Also you can get a international value pack for $20 extra and it lasts a full year to use anywhere overseas to get five dollars off your first recharge use promo code [Code Removed]
The best of the best!
Before this I had never heard of Felux mobile before so I was very hesitant but I was wrong. The service was very quick to switch from Boost mobile to Felix within 2 hours no dramas. Can’t complain with unlimited data and local calls. Who else would offer that!!! Use code for $5 off your next Felix mobile use [Code Removed]
The reviewer stated that an incentive was offered for this review
Cheap, value for money and saving the environment, the company is amazing to deal with, fast and reliable.
I live in the country so I get drop outs with any company, felix offers fast download speeds and and reasonably good network coverage I would like if it could be better in the country though
Great service and support. Thanks.
Network has be good. Speeds are everything u will ever need. Had phone issues. I thought was service. But was hardware issues on my end. Support was great an quick response.
The reviewer stated that an incentive was offered for this review
Could not be happier
Porting my number from another service was incredibly fast and painless. The prices can't be beat. From the little things - a seed packet when you order your new sim, to the big things - a tree planted for every month youre with Felix, run on renewable electricity, carbon neutrality - i am absolutely thrilled with everything and recommend it to everyone I know. I am so happy to have found a service where I don't feel like I'm being taken for a ride. I received an answer to my chat message within thirty seconds of sending it!
Wow 20mbps who offers that?? For $35 well I’m very happy faster than my sad old NBN was lol… Join up people nothing to lose, make the big boys take note
Questions & Answers
Hi I have Foxtel - is it possible to tether Foxtel Go from my phone to either my TV or tablet as I don't have home internet? I would love to access On Demand for some series viewing. Also, what constitutes 'not permanently' in terms of your tethering regulations please? Thank you.
Hey Belinda, thanks for the question!
Our current plan is designed as a mobile plan. Whilst it's possible to use your felix SIM in a phone to hotspot to personal devices from time-to-time, we consider using it as the main source of data internet connection for your TV as a replacement to home internet.
If, however, you're looking for a mobile plan to endlessly scroll TikToks, catch up on the daily news when you're out and about, and watch cat videos on your phone without worrying about a GB cap, then felix is right for you! However, if you're looking to use it to connect your TV, it isn't the best fit.
- Michael from the Care team
Thanks Michael. May I get more clarity please - as I'm not a social media user nor movie watcher/regular home internet subscriber, Foxtel provides the docs I find interesting. When a particular doc series shows I'd love to be able to see what has been previously related, considering Foxtel endlessly repeats it's programs. Would this intermittent viewing be classed as violating your policy? I can't grasp the conflict on how data is used. Could there perhaps be a cap on these distinctions? Many thanks for a clarification.
I dont have WIFI at my house and often hotspot my current mobile plan to my TV for streaming. Am I able to do this with a Felix sim? :)
Hi there! Thanks for your question. You can absolutely hotspot to your personal devices when needed (i.e., not permanently). Note that felix isn't designed as a replacement for home internet, and can only be used in a mobile phone. Happy streaming :blush:
- Maddie from the Care team
Y can I not pay a phone bill????
Hey Bailey. Your subscription with felix auto renews on the same day every month, so no need to make any manual payments. If you wanted us to double check your account, jump into the felix mobile app, send us a message, and we can check for you there (we usually respond to all questions within 40 seconds during business hours).
- Jake from the Care team
Get an answer from our members and Felix Mobile representatives
|Category||Mobile Phone Service Providers|
|International Roaming Offered||Yes|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.