We are very happy with our build ( duplex ) the only negative is that there were times were there was a delay and slow procedure during the built.
We heard a lot of nightmare stories from other people at the time in general regarding their builds and experiences with other companies and we were worried we may experience the same road. However we had a pleasant experience , the owner of the company ( Ferntree ) was always contactable and very approachable.
I also must add that pricing was very fair and reasonable regarding additional items.
We h...

Just wanted to share the great experience we had building our brand new home with Ferntree Homes

John and his team were always there for us and nothing was ever a problem..
A few times during construction we asked to change a few small things and these were looked
after without fuss.
The overall build was without headache and the final finish more than what we expected.
What ever was needed to be rectified was done so very quickly.

Overall my family and I are so happy in our new home.

I built my home with Ferntree Homes and was very happy with the end result. Our block was a difficult shape but with you wouldn't have known it by the end. The house is a great design and was built to a high standard as far as I was concerned. Their staff are really nice and they always try to give you want you want. I have referred other people to Ferntree and would build with them again.

We worked with and built with Ferntree over 2016-2019.

We’d like to think we’re fairly easy-going. In fact, this is the first negative review we have ever posted online about anything. We also went in with realistic expectations (between our families, we’ve experienced lots of new builds and went out of our way to avoid variations), particularly given we were building a custom designed house at the height of the Sydney construction boom.

In terms of the timeline:
- We demolished our house in Feb 2017 and gave Ferntree access to the site Mar ...

I'm happy with the end result despite a few minor hiccups. The finished product was amazing. We built a duplex and understand that we had to wait a few months longer to be completed. The end product has proved to be of high quality. The director, staff and tradies were always helpful. I would recommend Ferntree to any prospective client.

I thought it is about time to write a review about our last home. Time flies and I meant to get around to posting something sooner. We have since sold the home Ferntree Homes built for us and will be looking to build with them again.

Prior to starting our last home we had already built two new homes with other builders. One was a large project builder and and the other was another Custom Home Builder. As we had built before my husband and I both knew exactly what we wanted this time. We needed a Custom Builder to get the detail we wanted, yet ...

We had Ferntree Homes build our first home and completed it a couple of years ago. Although we recently sold it to move closer to the city (for work purposes) we were extremely happy with the service we received and the quality of the build. The staff at Ferntree Homes were friendly and helpful. They kept us up to date and since we worked in the city and had little time to call in, we appreciated that they took care of most things for us, making the building process efficient and stress-free. There were no major issues and the minor hitches tha...

Building my home with Ferntree Homes has been the worst and most frustrating experience of my life. I am giving this 2 stars because the actual build quality of what has been completed is good. My husband and I signed a tender in March 2015 and our house is still not finished. Our kitchen and laundry are not painted, our windows are dirty, the stickers have been left on the windows for so long that damage has occurred, a shower screen isn’t installed, a leak has occurred in my roof and despite numerous requests for it to be fixed, no one has co...

We built our dream home with Ferntree Homes and have absolutely no hesitation in recommending them. Our home is a modern double storey custom designed home located in Sydney’s lower North Shore. It is exactly as we designed it combined with suggestions made by Ferntree Homes. Our block wasn’t the easiest to work with – it is a relatively narrow block with a slope, but you wouldn’t know it when you took a step inside. We were drawn to Ferntree Homes because of their expertise with difficult blocks. Their experience and creativity in this regard ...

We built last year & took possession on Xmas eve of a beautiful new home. In general the workmanship was very good. We did have minor issues around some of the completed work & we had to follow this up ourselves but the completed product is impressive. The site foreman Alphonse was terrific in communicating with us about the progress of the build & the staff at ferntree are all very experienced & friendly which made them good to deal with. They did work very hard to get the house completed for Xmas which we didn't really appreciate enough at th...

Upon meeting the builder and being satisfied we started building in October 2013. Process was clear and all questions were answered which ticked all Our boxes! Very custom design type of builders and the quality of the products used from gyprock brand to door, window company is of excellent standard! All communication was negotiated/ answered on the phone, but everything tracked and always backed up by emails.

Met designer for product selections, colour selections and she also digitally designed different house facade/colour options for us...

We are very happy with our new house on the Central Coast. We designed it ourselves to meet our family's specific requirements. Other builders we spoke with wouldn't build what we wanted. While it took a long time to achieve DA and start work, the process wasnt helped by the introduction of strict new bushfire regulations which suppliers, sub-contractors and the builder had to understand and comply with. There were weeks when there was no activity on site. Some of the special materials used to meet bushfire regulations had to come from Melbou...

"We knocked down our old home at Castlecrag to build a new home and because our land sloped steeply from the street we had to find a builder willing and able to accommodate this. Although we didn’t know too much about Ferntree Homes, we decided to go with them after checking with some happy past customers. Also with our initial meetings with them they came across as experienced, honest, and easy to communicate with.
We found Ferntree Homes to be very flexible and accommodating with our requests. For example we employed our own interior desig...

Regrettably, we choose Ferntree Homes to build our new home in 2011 and 20 months later, it’s still far from finished.

In desperation, we turned to the NSW Department of Fair Trading.

During a site visit at the start of August, Fair Trading then highlighted 16 issues and Ferntree committed to addressing 14 of the 16 issues by today 30th August.

As of today, only 1 of the 16 issues has been addressed! We are devastated.

But a biggest concern is outside of these issues.
We have now realized that Ferntree has constructed a suspended concrete slab which is a quarter the depth stated in Ferntree’s own commissioned Structural Engineering plan. ...

I thought I would post a review on our builder Ferntree Homes. We had been referred to them by a family member and we found them to be really helpful. They helped design a home for us that met our needs but stayed within the budget that we had set.

The few variations we requested were reasonably priced and generally speaking we didn’t have too many issues at all. The minor issues we did have were attended to without question and the project was completed within a reasonable time frame as well. It was only 5 months from start to finish. Most...

We built with Ferntree 3 years ago and I noticed they've recently revamped their image/logo etc.
Please don't be fooled - they are still terrible builders.

To be completely honest, I'm genuinely surprised they are still in business.
I don't expect them to be trading in 12 months time.

We had countless delays, numerous mistakes, trades onsite less than 50% of the available time & little communication or explanation. In the end, we had to involve a lawyer.

The owner will say things like "Do you want a fast house or a quality house?"
Don't be fooled - I can tell you, you'll get "An average build quality after a very, very long time of waiting!" ...

We waited 5 years to build our Ferntree Home.After looking at many designs, my wife and I kept coming back to the Ferntree. We have 6 children and found Ferntree easy to deal with when custom designing our home to fit our tribe. My wife has built 2 houses prior to this one and I had built with Ferntree before.

We did have some lengthy delays with our 5.5mtr angled front windows ( no fault of Ferntree) and our shower screen - Stegbar ( once again no fault of Ferntree). [name removed] kept us updated to minimise stress.

It is a custom desi...

Ferntree Homes promised the world,but failed to deliver.From the minute we signed the contract Ferntree built our house their way with our money at their pace.We had poor communication from head office and the building forman hardly seen on site.We had windows ordered,delivered and incorrect twice,a leaking roof,a substantial amount of cladding replaced at the back of the house due to poor workmanship and we had to compromise our design as a result of poor planning. Twelve months later and several requests for handover we moved in , still incom...

Ferntree has shown no interest in us as a client and have repeatedly ignored verbal and written instructions resulting in major issues with the end result and compromises that we now have to live with. It is now at the stage, where I can only conclude that they are making mistakes on purpose - either that or they are even more incompetent than I thought!

Progress has been painfully slow, with the house standing for weeks without any activity, then when they are chased up and threatened with further action, there is a flurry of activity for a...