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Finlease Car Financing
5.0 from 189 reviews

Reviews

5.0

189 reviews
5
(185)
4
(4)
3
(0)
2
(0)
1
(0)
  • Transparency
    4.9 (99)
  • Customer Service
    5.0 (115)
  • Loan TypeFixed Rate (96)
  • Application Process
    4.9 (113)
  • Timeliness
    4.9 (114)
  • Loan Term4.544 years (68)
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Efficient staff who communicate every step of the way

published

We used Finlease after dealing with another big bank who could not manage to communicate.

Finlease were onto it straight away, no mucking about, replied to out emails, gave us a timeframe and met it.

Will recommend using Finlease and we will again.

Transparency
Customer Service
Loan TypeFixed Rate
1 comment
Finlease
Finlease M.Finlease

Thanks Melissa, Great feedback and appreciate you taking the time to do this. I have passed your comments onto the team. Kind regards Mark O’Donoghue CEO

Michael

MichaelHunter Region, NSW

  • 2 reviews

Fantastic service!

published

From start to finish Chris and the team were very efficient and made the whole process very easy. Overall I would recommend Finlease to anyone needing car or equipment finance.

Transparency
Customer Service
Application Process
Timeliness
Car ModelFord Mustang FM Fastback GT
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1 comment
Finlease
Finlease M.Finlease

The reviewer stated that an incentive was offered for this review

One very happy son

published

Couldn't be anymore happy with the service we received. Love doing business withFinlease. I'm real sure we will be doing a lot more. People are fantastic and very friendly and helpful.

Transparency
Customer Service
Application Process
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Loan TypeFixed Rate
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1 comment
Finlease
Finlease M.Finlease

Hi Lyn, “Love doing business with Finlease” is the best feedback we can ask for. Glad you have one very happy son. We look forward to working with you again in the future. Kind regards Mark O’Donoghue CEO

The reviewer stated that an incentive was offered for this review

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Easy car loan

published

Big thanks to Chris and his team Marko and Malinda for efficient work in securing my car loan. It was an easy no fuss process and I would definitely recommend to others.

Transparency
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Loan TypeFixed Rate
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1 comment
Finlease
Finlease M.Finlease
Tamika and Tony

Tamika and TonyHobart, TAS

Absolutely Solid Customer Service!!

published

It’s been absolute pleasure dealing with Finlease, they have gone over and beyond to assist us in several transactions. Customer service is amazing and on a one to one personal level which what I liked the most.
Absolutely Highly recommend Dale, very knowledgeable and experienced.

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Customer Service
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Loan TypeFixed Rate
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1 comment
Finlease
Finlease M.Finlease

The reviewer stated that an incentive was offered for this review

Wonderful service

published

Thank you to Chris Lawrence & Victoria
For their Professional and Exceptional customer service. We are extremely satisfied with your prompt attention and communication.
We would definitely recommend Finlease and their service.

Ali F

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
Finlease
Finlease M.Finlease

Hi Ali, thanks for posting this review. Chris and Victoria will be delighted to see the feedback. Kind regards Mark O’Donoghue CEO

The reviewer stated that an incentive was offered for this review

Wonderful service.

published

Chris Bourke has helped us with finance on two occasions now and his customer service, communication and professionalism is exceptional. We would highly recommend Chris and Finlease.
Ray and Sharon Tolcher

Transparency
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Application Process
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Loan TypeFixed Rate
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1 comment
Finlease
Finlease M.Finlease

Thanks Ray & Sharon. Appreciate you taking the time to provide this review. Chris will be delighted to see your feedback. We look forward to working with you for many years to come. Kind regards Mark O’Donoghue CEO

The reviewer stated that an incentive was offered for this review

Sara Redman

Sara RedmanLaunceston, TAS

Exceptional professional service

published

Highly responsive and supportive service for my car financing. I would highly recommend FinLease to anyone. Thanks for making this a smooth process despite the difficult times we are in!

1 comment
Finlease
Finlease M.Finlease

Hi Sara, thanks for taking the time to post this review. Dale from our TAS office will be very pleased to see your feedback. Kind regards Mark O’Donoghue CEO

Warrgambi

WarrgambiCanberra Central 2601, ACT

Professional Service

published

We used Finlease to purchase our new fleet of vehicles and we were very satisfied with the experience.

We found the customer service to be very professional and there was sufficient communication throughout the entire process.

Thanks Finlease! :)

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Loan TypeFixed Rate
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1 comment
Finlease
Finlease M.Finlease

Thanks Warrgambi. I know Chris thoroughly enjoyed working with you guys, the vehicles look great and Chris is keen to look after you for many years to come. Kind regards Mark O’Donoghue CEO

The reviewer stated that an incentive was offered for this review

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Lynda D.

Lynda D.Southern and Hills, SA

Excellent Service

published

This is the second time I have used Finlease for my vehicle purchases. Without doubt this is the only way to go. The process was so easy from start to finish. The service is exceptional! Neil even called me when I was driving the car home from the dealership on a Saturday to check that I had collected the car with no issues. I have recommended Finlease to so many people as I know without a doubt that the service and support will always be outstanding!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJuly 2020
Car ModelVolkswagen Amarok 2H.I 4x4
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1 comment
Finlease
Finlease M.Finlease

The reviewer stated that an incentive was offered for this review

Excellent service

published

Super easy to deal with, excellent customer service. The whole process was straight forward & easy. Your calls get returned, your updated on the whole process. I will always recommend Finlease

Transparency
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Loan TypeFixed Rate
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1 comment
Finlease
Finlease M.Finlease

Thanks Brett, appreciate you taking the time to provide this review and your positive feedback. What you experienced is exactly what we strive for. We look forward to working with you again soon. Kind regards Mark O’Donoghue CEO

Tony Hughes

Tony HughesHunter Region, NSW

Great service

published

I have used Finlease for several years now and always found them to have outstanding customer service. My recent purchase of a new vehicle with the help of Brady Talbot was again great even with the challenges of COVID-19. Highly recommend Finlease.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJune 2020
Car ModelVolkswagen Multivan T5.II
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1 comment
Finlease
Finlease M.Finlease

The reviewer stated that an incentive was offered for this review

Best Finance Ever!

published

Chris was so helpful during this process. He made himself accessible when I needed him to explain anything to me and is very knowledgeable about lending. He made the whole process of purchasing a new car seamless, I wouldn’t recommend anyone else! Thanks Chris!

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1 comment
Finlease
Finlease M.Finlease

Excellent service

published

Would recommend and use again. Customer service outstanding Chris was amazing and nothing was to much. He went above and beyond to ensure I got what I wanted before EOFY, in fact the whole team went above and beyond!

Thank you

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1 comment
Finlease
Finlease M.Finlease

Thank you for impeccable service!

published

So grateful to Jay and the team at Finlease for such incredible customer service along with a positive can-do, super organised attitude when it came to trading in and re-financing my new car loan. Only a week after first engaging with Finlease I was driving away in a Mercedes GLC300 Coupe.
Thank you again team!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJune 2020
Car ModelMercedes-Benz C-Class Coupe
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1 comment
Finlease
Finlease M.Finlease
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Matt

MattHunter Region, NSW

Car finance made easy

published

Paul is a great lender and knowledgeable in the way the banks worked. Its a shame the banks dont work to his same standards and time frames but he pushed as hard as he could.
I have known him and worked with him for many years and have no hesitation in recommending him to anyone needing commercial lending.

Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJune 2020
Car ModelToyota Corolla E180 Hatch Ascent Sport
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1 comment
Finlease
Finlease M.Finlease

The reviewer stated that an incentive was offered for this review

David Ryan

David RyanVictoria

Professional Streamlined Service

published

I cannot praise and comment highly enough on the professional service provided by Victoria and the Finlease Team.
The entire process was easy as all the steps along the way were totally explained and transparent, with no hidden costs or service charges
I received most competitive rates available in todays market

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJune 2020
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1 comment
Finlease
Finlease M.Finlease

The reviewer stated that an incentive was offered for this review

CANBRA PTY LTD

CANBRA PTY LTDAustralian Capital Territory

Business vehicle

published

The customer service we received from our broker Andrew Chisholm and his team was exceptional and outstanding considering the difficult circumstances during the COVID-19 pandemic. We were extremely satisfied with our experience and would definitely use his services again.

Transparency
Customer Service
Application Process
Timeliness
Car ModelFord Mustang FM Fastback GT Manual
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1 comment
Finlease
Finlease M.Finlease

Thanks Canbra, Great to see this review for Andrew Chisholm and his team in our ACT office. We look forward to working with you again in the future. Kind regards Mark O’Donoghue CEO

The reviewer stated that an incentive was offered for this review

Alyce

Alyce

  • 2 reviews

Always a quick and easy transaction

published

Miles and Victoria are always so easy to deal with, who provide efficient and updated responses.
Rates are always the best, and the turnaround time is very quick
Wouldn't go anywhere else when obtaining finance!

Transparency
Customer Service
Timeliness
1 comment
Finlease
Finlease M.Finlease

Hi Alyce, thanks for this lovely review and thanks for continuing to come back to Finlease for your requirements. I have passed your comments on to Miles and Victoria who will be delighted to see these. Kind regards Mark O’Donoghue CEO

Andrew

AndrewSouth-Eastern Region, NSW

Excellent seamless service and great rates

published

Finlease have been a pleasure to deal with, from the outset with a quotation to documentation and then the settlement.
We could not rate them high enough, this level of service is becoming rare in the day and age.
An added bonus was an exceptional rate they were able to organise
We will be definitely back for the next round of vehicle purchases.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJune 2020
Car ModelToyota HiLux MK8.I 4x2 2.4L Turbo Diesel Workmate
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1 comment
Finlease
Finlease M.Finlease

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Shayan

Shayanasked

Car Financing

Do you give loan to non-PR residents?
I am currently working as stuff in a university in Sydney and I will get my PR soon in next couple of months (~6months), but I want to know if can get car finance with my current 485 Post Work visa? Something about 20k.

1 answer
Finlease
Finlease M.Finlease

Hi Shayan, best we have a chat to you to get an understanding of your current visa and time left on it. suggest you either drop a note back with your contact details or call James from our office on 0413470370

Get an answer from our members and Finlease representatives

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