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First Choice College

First Choice College

3.9 from 123 reviews · View Statistics

Reviews

3.9

123 reviews
5
(71)
4
(24)
3
(1)
2
(3)
1
(24)
  • Customer Service
    5.0 (4)
  • Teaching Staff
    4.0 (4)
  • Learning Material
    4.0 (4)
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Alex S.

Alex S.

  • 2 reviews
  • Verified customer

Nice content, speedy responses

published

I signed up for this course about a week ago along with another (through another provider) and while both were good, I am thoroughly enjoying the layout/structure of First Choice College's course. It's very user friendly and the whole process is mapped out, from the LLN component to accessing course material; all explained clearly. I'll post an update on the marking process when I go through it, but so far they've responded quickly to my questions, so hopefully that's the same with marking.

Customer Service
Teaching Staff
Learning Material
Incentivised ReviewNo
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Jenny

JennyMetropolitan Adelaide, SA

  • 10 reviews
  • 5 likes

take your money then never contact you again

published
Teaching Staff
Learning Material
Incentivised ReviewNo
Maxwell H.

Maxwell H.South East Queensland, QLD

  • 2 reviews
  • Verified customer

Best of the bunch

published

My company asked me to do multiple courses in the last year and i had to deal with several educators over that time. FIRST CHOICE college taught the double diploma i needed and so i signed up and they're just a really great mob. Firstly there course content - it is colourful and easy to follow. They dont treat you like a brainiac but also dont treat you like an idiot. My teacher was so kind and concerned with my goals even though it was online couldn't get a better experience face to face i dont reckon. appreciate everything FIRST CHOICE college!

Customer Service
Teaching Staff
Learning Material
Incentivised ReviewNo
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Great choice

Great choiceWestern Australia

Perfect online training

published

Unlike many RTOs that leave students to do their 'contact hours' mostly self-access online learning with crappy resources, First Choice College is perfectly organized, e-learning resources are clear and easy to follow, leading you to face assessments with everything you need and above all, you do learn at your own pace. Staff are really polite, professional and quick to respond and assist.

Customer Service
Teaching Staff
Learning Material
Incentivised ReviewNo
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Customer service thumbs-up!

published

I have enquired with multiple online RTO's and the speed and quality of customer service provided by Kylie has been unparalleled; going so far as to provide recommendations and advice which has proven very helpful. I've not yet enrolled in any training, but when I do it will be with First Choice College thanks to their great customer service.

Customer Service
Incentivised ReviewNo

Perfect solution

published

The whole experience was challenging whilst being very rewarding.At 51 it was a real challenge to undertake part-time study whilst working full time managing a large operational facility. In saying that I found that it was made so much easier by the support provided from both Lisa and Kylie throughout the entire program. I have had no hesitation in recommending First Choice to both friends and work colleagues as a direct result of their support.
All the best to you both, thanks again and keep "Living the Dream"

Poulis

PoulisPerth, WA

  • 5 reviews
  • 3 likes

First Choice Training - Excellent Course Provider

published

Having just completed a Diploma of Business and a Diploma of Leadership and Management, I found FirstChoice Training to be professional, course material very beneficial, trainers responsive and provided good feedback.
Would highly recommend any courses, and or Diplomas with FirstChoice Training.

mjroco

mjrocoMount Gambier

  • 4 reviews
  • 2 likes

Good Training

published

Email responses are detailed but can sometimes be slow on return on answers.

Phoning them was the best method both Michael and Jacob were really good at explaining and describing more then once.

All staff were very friendly and very helpful.

The overall contents needs to rewritten to be read better and understood more simpler other then that and having to research and ask a lot of question.

Marking can be slow but resubmits are explained very well.

Takes a bit to receive your certificate processing but it is so good when you do.

Great communication & module presentation

published

Assessors were fabulous great communication.
Course was a difficult topic but training materials were easy to follow.
I would recommend this course to friends & colleagues.

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Guy Simpson

Guy SimpsonBallarat

  • Verified customer

Diploma of Project Management

published

Hey ProductReview users,

I wanted to review this RTO as I have recently completed my Diploma of Project Management with them. They are really professional and treat you with respect, something I felt from speaking to multiple employees within First Choice. I'm not the best learner and needed additional assistance and my teacher was more than happy to give me help when I needed it. I cannot thank them enough, honestly.

Thanks First Choice Training

- Guy

Bee

BeeBrisbane

  • 2 reviews
  • 1 like
  • Verified customer

Just completed my Diploma of Leadership and Management

published

Hey First Choice ^_^

Just wanted to thank Lisa for helping me through my Diploma of Leadership and Management. I didn’t think I’d be able to do a diploma but once I signed up, it was such a relief to find how straightforward the course was. If you’re looking to do your Diploma of Leadership and Management make sure you ask for Lisa as your trainer! Their text books are very informative but when I was stuck I just spoke to Lisa and she directed me to the right resources and explained stuff to me.

Thanks guys ^_^

  • Verified customer

Aussie Aussie Aussie

published

This RTO is 100% based in Australia and have super qualified trainers (at least the ones I dealt with anyway). Whenever I was stuck and needed some extra support they were all too happy to assist me however they could. They make it their goal to give you a great learning experience, which is so refreshing. That was my experience with the Diploma of Project Management :)

Mr. Mark Mitchell

Mr. Mark MitchellSydney

  • 2 reviews
  • 2 likes
  • Verified customer

Requesting Proof of Course Completion

published

Combining a thank you message here with advice for anyone reading. If you lose your certificate, you can call First Choice and they’ll organise you a replacement. Do not listen to other providers who say you have to redo a course with them instead. Just call whoever you did a course through and they’ll print you another one and send it to you. Also, your potential employer can call the RTO and get proof on the spot.

I finished my TAE40110 with First Choice and needed the information to upgrade to the TAE40116, thanks guys for getting me that information as quick as you did. Shame you don’t offer the TAE40116, you really should.

rita osworld

rita osworldgold coast

  • 2 reviews
  • 3 likes
  • Verified customer

i finished my tae40110 with you guys before it got changed

published

hi first choice, i was on here thanking the company that did my upgrade and wanted to say thanks to you guys as well. last year i finished my tae40110 with you guys before the upgrade was released and really enjoyed my time studying with you. i had the most helpful trainer and i learned a lot from your course. you were fair priced and when i submitted units you returned them marked very quickly. i only gave you 4 stars because the resources were not as good as the company i did my tae40116 with but i would recommend you to anyone look at doing any of your other courses.

Ropeable

RopeableMelbourne

  • Verified customer

Bad courses, bad information.

published
1 comment
First Choice College
First Choice T.First Choice College
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  • Verified customer

Thank you support officer

published

Hey guys, thanks for helping me out. For everyone else, I wasn’t too sure about what doing a course would involve so I called first choice training and they put me through to someone who explained everything to me. Cost, studying, everything. Treated me with respect and was very understanding.

1 comment
First Choice College
First Choice T.First Choice College
BendyMan

BendyManGold Coast

  • Verified customer

Laptop friendly

published

I’m using my laptop to complete my Cert IV Workplace Health & Safety and was worried it wouldn’t be compatible which initially worried me. Enrolled any way and found it really laptop-friendly. Even with a touch pad. I know this probably seems silly to post about but the last time I tried to enrol with an online company the material was atrocious considering. Pottering my way through now and so far so good, the assessment items are nice and easy to follow.

1 comment
First Choice College
First Choice T.First Choice College
GC Boy

GC BoyGold Coast

  • Verified customer

friendly and honest

published

Their trainers are super friendly, honest and helpful. They give great positive advice when you do something well and constructive criticism when you need to improve stuff. Also, when they say your work will be returned within a certain number of days I’ve found it to be within 24 hours.

1 comment
First Choice College
First Choice T.First Choice College
Tanny

TannyQueensland

  • 2 reviews
  • 3 likes
  • Verified customer

Current student, have some suggestions

published

Hi. I'm a student with your university and have a couple of suggestions. You have a few areas that double up (might be a trend with university material?) that you should shorten. Have messaged my assessor with my thoughts but happy to chat through here too! Overall I'm having a great learning experience with First Choice though so thanks!

1 comment
First Choice College
First Choice T.First Choice College
NALD

NALDNSW

  • Verified customer

Diploma of Project Management

published

I have recently signed up for the Diploma of Project Management and so far I’m very happy with everything. The resources are modern, my trainer is great (and Australian, I was worried that they outsourced their staff like a lot of other RTOs seem to do these days) and I feel like I’m actually learning something. Danke First Choice!

1 comment
First Choice College
First Choice T.First Choice College
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Questions & Answers

Kelly D.

Kelly D.asked

Hi - I am interested in enrolling in a double diploma course at FCC. Can anyone tell me if the Admin fee ($275) and individual unit fees ($265) are all inclusive in the total course fees or will these fees be extra after I enroll? Would like to know before I enroll.
Regards,
Kelly

No answers
Jill

Jillasked

Interested in current and past students experiences with the amount of time First Choice takes to respond to you and mark assessments? Someone made a comment in Oct 17 and didn't get a reply for 7 months!

1 answer
Great choice
Great choice

Did 2 Diplomas with them and got absolutely all units marked within 2 weeks. Admin staff always replied within 24 hours.

Jason

Jasonasked

Hi, I have been enrolled and studying a CERT IV. due to several professional and personal circumstances I have ha to request an extension as I have 1 unit remaining (3 modules) due and it is not possible to complete prior to the 6 month period. the email I received declined my request, First Choice is not taking anymore students for that training program. Are there any other ways to have this course extended as I don't want to fail the Cert IV?

Thanks Jason

1 answer
First Choice College
First Choice T.First Choice College

Hi Jason. I'm happy to look into how we can possibly assist you with this. Please email administration@firstchoicetraining.com.au and I'll get back to you promptly.
Kind Regards Ian

Get an answer from our members and First Choice College representatives

Details

CategoryEducation & Training Services
Contact Number (07) 5689 5050
Address11 Distribution Avenue, Molendinar QLD 4214, Australia
Email Address info@fcc.edu.au
24-Hour Phone Contact No
Online Live Chat Yes
Course DeliveryOn Campus
Accredited Course No
Institution TypeVocational

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