Fisher & Paykel 498L Quad Door RF500QNU (Ice & Water)

Smaller Quad Door Fridge with great freezer space - prioritising power efficiency stars over effectiveness? – Bought this Fridge as we needed quad doors due to a galley kitchen and had no need/room for anything any bigger. Amazed at the sheer amount of plastic when I received the fridge. I get that F&P dont want to get complaints about scratched bins, but they used to supply fridges that travelled perfectly without damage that didn't require 90 mins of… Read more

unwrapping the internals upon arrival.

We really like the freezer bin design and the doors are smooth to open & close. More flexibility with height settings on the door bins make them more useful.

Unfortunately after 2 weeks use on the coldest settings the fridge temp is marginal at best. Freezer seems not too bad but we are concerned that the fridge isn't keeping milk etc cold enough. Given that temp issues seem to be consistent on these new models It feels like F&P have set the fridge temps too high to get better energy ratings and they would have been better to give more flexibility in settings for people to account for their ambient home temps. (like the older fridges) Booking service call next week and will update at a later date.

Not good quality build – The fridge is quite small. It cools food well as expected. The doors are hard to close properly as the interlock mechanism on the doors does now allow them to easily close unless you push fairly hard. The right door came with a plastic sound when opening it and the fridge. A professional technician from Paykel came to adjust the the fridge but… Read more

the plastic noise remains when fully opening the door. Also the technician was quite hard in twisting the adjustment screws in the fridge so now these are both deformed. Not sure if this is because of the design making it hard to adjust or not.

The app that can be used for the fridge shows the temperature but does not notify you if there is an issue with the fridge such as the doors are left open.

Update: recently found out that the drawer for vegetables in the fridge section can’t be removed to clean it or under it. Contacting support who told me I will have to order a technician to come out to remove it. Not good design for an area that easily gets dirty the most in the fridge.

Overall not fully happy with the quality of the fridge but will look for other brands next time.