Fisher & Paykel 605L Quad Door RF605Q Series

We purchased this fridge for our new home in August of 2024. MODEL ID RF605QUAA The fridge itself is OK as is the freezer. The ice making and cold water features are also ok. The issue is the black mat finish of the fridge. I was concerned about a the black mat finish and worried about finger prints, my concerns were dismissed and we were told… Read more

that finger prints were not an issue, this is an absolute fabrication. The black mat finish shows every single mark and is extremely difficult to clean. You should not need to work up a sweat to get finger prints off a fridge door. It is also very difficult to clean where the fruit and vegetable crispers slide in and out.

i would not recommend this product.

Like other customers I hate this fridge. Apart from always looking dirty with marks, fingerprints etc. I have just removed some magnet photos of my grandkids and there are rust marks all over. We’ve had 3 service calls in 5 yrs. Cheap and nasty. Problems again with ice making. My old Westinghouse never had a problem Show details

Nice fridge with lots of great features. Sizeable capacity that's great for parties, seasonal family gatherings, etc. Love the water dispenser that provides a hook up for our reverse osmosis filtration system and the ice maker. Perfect, love it. Downside is that for an appliance costing $4500, you'd expect to have an egg tray somewhere. Well, if… Read more

it had an egg tray I would've scored it 5 stars. So, I designed and 3d printed a PETG egg tray to fit. I'm happy now.

Great looking quality fridge – Good size with huge adjustable shelves and good lighting and I think the fridge part seems a lot bigger than its stated capacity of 341lt because of this. I actually wanted a larger 600lt fridge but we couldn’t agree so settled on this and the volume for a family of 4 is fine. Very cold consistent temperature and the control is good with a nice… Read more

clear digital display.

Love the 6 individual freezer drawers which I find are a lot more flexible than having a couple of big full width drawers even though it likely loses a little space. Frozen pizzas and pastry sheets fit easily flat so each drawer is a good size for stacking items.

One thing I thought would be great is the option for the right side of the freezer to be a fridge or a super chilled compartment for drinks and meat rather than a freezer but the reality is for a family you need that freezer space so only used it once before putting it to the freezer mode. But for a couple it’d be perfect for drinks.

Crisper bins are a good size and solid. The right one won’t open fully without the left door open also due to the flip out horizontal seal on that door but it’s not an issue and probably characteristic of most French door fridges.

Doors are solid and are easy to open and close and unlike other French door fridges I’ve seen the left door with the flip out vertical seal doesn’t sometimes jam when you close it last.

It’s quiet although the fan turns on a lot more than the old Westinghouse but it’s not noticeable.

Looks great and the finish is excellent and easy to clean with finger prints not an issue. Handles help of course and they match our kitchen cabinets which is nice.

Has app control via wi-fi but haven’t bothered with it.

RRP is around $2,999 which is reasonable but managed to get it in the Boxing Day sales from Bing Lee for $1,999 + delivery and for that price it’s very good value.

Our kids really wanted a water/ice dispenser but not being able to plumb it in I decided the refillable non plumbed ones take up too much fridge room and are too unreliable. The ice storage is a good size and I bought a 5lt water dispenser with a tap that fits well on the bottom shelf and they’re happy with that.

Seemed too good to be true, definitely has been – Purchased in May 2018, September 2021 we had the whole top of the fridge stop working, took F&P 2 weeks to send us a technician. When they opened the fridge the whole inside was covered in ice due to a fault in design. First clue was a loud compressor, which is happening yet again. Would not recommend to anyone. If it goes soon, we’ll be asking for a refund, just glad we purchased extra warranty/ replacement cover in the end. Show details

Great Fridge – I really like the look and performance of our new fridge. The 'black stainless steel' looks great against the off white kitchen cupboards...excellent finish. Also having no handles makes for a very clean and streamlined looking fridge as well as being easy to wipe over the doors when cleaning. The layout inside and on the doors is excellent. While… Read more

not the cheapest on the market, it is comparable to other brands of the same size. Definitely recommend this fridge.

Product faulty from Day 1 but the customer service is what lets them down – Purchased from Bing Lee. It arrived and was installed. The water on the front door would not switch off straight away when you pulled your glass away so you end up with water all over the floor. So called it in. A technician arrived and advised a replacement part was required. That is where it all fell apart. No contact from Fisher and Paykel for… Read more

3 weeks. So I followed up and they said sorry still no part available. I asked that they call me back within a week with an update. No return call so I followed up again. They advised the technician had the part but they would call me back the next day with an appointment. No return call. I followed up again and they said it had been handed over to a Seniors customer service agent. Why? The technician had the part? When speaking to the senior customer service agent I had to leave the call and asked for a return call. No return call. I then get an email saying the technician will arrive at a time I am not available. Just phoned again to reschedule and yes they will call me back. I don't know if the product is any good. Based on my experience thus far all else works as it should. The customer service however which is what makes or breaks a company in my opinion. Terrible. You can get them on the phone and they do have extended hours hence it is two stars not one. But keeping their word. Massive fail.

Almost perfect – Looks beautiful, feels quality and works well. My only gripe would be that it shows fingerprints really badly and because of that I'm constantly wiping it down. I'm doing what was recommended and using a microfibre cloth however while wiping with said cloth the "L" from Fisher &Paykel came off without me realising and has left a large scratch on my brand new fridge door. Not impressed. So now I own a brand new, scratched Fisher & Payke fridge. Show details

Love this fridge but not the water dispenser – We've been using our F&P Quad door fridge since Nov 2019 and overall we love it, it looks great, everything fits in it perfectly, my husband loves the auto ice maker and I love the lower freezer compartments (the right hand side can be used as either a fridge or freezer, big bonus). What we don't love is the water dispenser - it has leaked/dripped… Read more

water from Day 1, we got F&P out to fix it, they replaced parts but it still annoys us by dripping down the front of the fridge, so much so that we have placed an absorbent cloth on the floor below. We have all stopped using the water dispenser except my son who only uses it infrequently, but it still drips/overflows. The tiny overflow tray doesn't help much, in hindsight we would rather have a fridge without a water dispenser, it's more trouble than it's worth.

After 28 months one of the freezer compartments stopped working and got a strong chemical smell, I suspect the refrigerant was leaking. Luckily I'd bought an extended warranty and got a full refund. I have bought many Fisher Paykel appliances over the years and they've never let me down before. It WAS a good fridge while it was working. Show details

Extremely Disappointed – Less than 3 yrs old and broke down when guests were staying. Was found to need a new Power supply board plus new Inverter Total cost of this incl service fee was quoted at $930 Worst part was that replacement parts weren’t available for 2 months.!! We had to immediately buy another new fridge from Harvey Norman for $4,200 and put the original one… Read more

in the garage to await parts. The quality of build for what was once a flagship brand is now beyond poor. F & P appliances are sadly now only selling on past reputation.

Unreliable – Port to attach replacement water filter made with brittle plastic. Broke off while changing filter for 2nd time. Faulty water valve prone to jamming and leaking water into freezer compartment. Fortunately was at home at the time and shut off water supply or could have caused substantial water damage. Compressor ceased working in just over 3 years. Show details

RUBBISH PRODUCT AND SERVICE – Bought this fridge 4 years ago. Now it has stopped working completely after fading out over the last week. First the freezer and Ice compartment stopped working. Then the adjacent fridge/freezer stopped working . Now the upper fridge compartment is not working. It's a dud, and have heard nothing back from Fisher and Paykel after sending inquiry. … Read more

Sales guy at Harvey Norman said it's not worth paying for extended warranty as product is so good. That was seriously bad advise. From reading some of these reviews, I wont even bother attempting to get it fixed. Will buy a different brand and from a different store to replace it.

I HATE my new Fridge – I recently bought a F & P quad door fridge with water option and paid $3500. BIG Mistake. It's the worst fridge I have ever owned and I have to live with that choice for years now. The salesman at H.N. said it was the most popular fridge in Australia so I went against my first choice and bought the F & P. The internal configuration is terrible. I… Read more

can't get used to the drawers openers being at the bottom of the drawers and the WORST bit is, no matter how many times a day I clean the front because of the finger prints (from only two people) every-single-time-you-open and close-it (ARGH!), you can see the wipe marks everywhere! I have used moist sponges, soft moist cloths, dry cloths, special micro fibre cloths...everything! All you see is the shiny front with smear marks all over it. I HATE this (expletive) fridge and it ruins the look of my kitchen. I asked H.N. if I could pay more and swap it for another brand since I only just bought it and especially since they were the ones who talked me into it. I got a resounding "No". I wish I had stuck with my other choice. If you hate fingerprints all over the fridge - buy something else! :(

It's stop working within 4days!!!!! – The fridge stop working wihtin 4days since new. Ice melt into water , meat go from hard to soft, meat blood goes everywhere, Ice cream also melting ,. no frige no freezer at all for such an expensive product! F&P become less and less reliable, quality is not as good as before Show details

NOT reliable since day 1 – This fridge was bought April 2019. Within the first 6 months it had iced up on two occasions. Making horrendous grinding noises. The Service technician said that since F&P had been sold to the Chinese the quality had gone downhill This occurred again in 2020 and 2021 Now February 2022 I opened the fridge and everything was warm. Called Service,… Read more

they cant come for a week at least and referred me to Master Appliances. I cannot recommend this fridge. Going to empty it out now for the third time and throw away the contents. I really like the design and layout however it has been trouble from the beginning.

Just an update May 1, 2023 after the last service the fridge has worked perfectly - the serviceman replaced a heater thermostat component that he said was the culprit all along.

Quad doors without handles is the way to go! – Excellent fit and finish! Super simple water hook-up which supplies water to an automatic ice cube supply, and ice cold water through the door, make this fridge ideal for hydration and cocktails! Opting for no exterior handles means the kitchen looks very streamlined, and there's much less to clean. The 538L interior is filled with lots of… Read more

well thought out storage covering every conceivable food type, from fresh to frozen, and the ergonomics are excellent.

Certainly not the cheapest fridge on the market, but definitely a strong contender for your money.

Faulty model - leaks internally and externally – Two fridges, same model, same fault. The water filter leaks internally (spoiling food on lower shelves and drawers) and externally from underneath causing damage to your floors. The only way to stop this is to turn the water and ice functions off (key features of the fridge). After 4 months of waiting for parts that never came, Fisher and Paykel… Read more

replaced the first fridge. However, the second fridge had the same problem. We have been waiting 3 months for parts for the second fridge. F&Ps customer service and care is disappointing (we are long term customers for over 20 years). When you eventually get through, their telephony staff are polite but it takes 3 weeks to get a technician to your house (we live in Sydney). They don’t contact you after promised timeframes have elapsed. You have to chase them after weeks/months of no contact. Don’t buy this fridge, and if you do buy a fridge from F&P, pray you never have a problem with it. The fridge keeps your food cold and we like the ability to turn the freezer compartment to a fridge. However, you need to disable the faulty water and ice dispenser to avoid spoiling food and damaging your floors. Hence I can only give the fridge one star.

Winner! – It’s been over a year so I can say my piece now on this terrific fridge now. I’m not 100% certain of the model number as I cannot find the sticker on this fridge. Ummm I think that’s my only complaint! Seriously our over achieving cousins over the ditch have done it again. This fridge is perfect for our place! And sigh - I have to say husband… Read more ·  1

was right on this one. I wanted to LG tap door fridge (which I purchased for work office instead) but the design of this one is soo much better.

Design is brilliant. -Doors are light, thin with handles. -Bottom freezer with French doors. If you live in the tropics this is a must for holding cold air. -Ice drawers -I thought I didn’t like. Then I used them. Omg how did I live my life without these ice drawers for the past 40 years??! -Ice maker is auto and stores ice in top ice drawer. That means no massive ice maker taking up door space. Thought I didn’t like that idea- I want the ice to pop out of my dispenser! Hmm. Ok I still do but the ice drawer concept is way better suited to hot climates and large families households where you run out of ice regularly. -Good temp control. -Outside the fridge looks nice. -Inside shelves were ugly at first. Now I like them.

Reliability -So far so good.

Noise -Fridge quiet -Ice maker sounds like it’s dying when it’s busy making ice. Fortunately you won’t hear it often but when you do you think about where your receipt of purchase has been filed! We only notice it when we’ve cleaned the ice maker drawer out and its trying to catch up.

Alarms -Sometimes I don’t close the fridge door properly- easy for the doors to get stuck if you don’t push harder than usual. It alarms so you are aware. I read about this on another review of this fridge before purchasing it so I was aware it was a thing.

This is a great fridge to show off. We bought it on recommendation from two groups of friends who bought the black one and the silver one. No regrets would buy it again. Nice one F& P

Hope this helps.

Drawers that Work! – I tried sooooo many fridges before I bought this one. Who knew that “drawers that open properly” would be a feature worth noting. But the more fridges I opened the more I realised that fridges are designed by people that don’t cook and that don’t seem to know how drawers are supposed to work. How do these designs get to the production line without… Read more

anyone questioning the drawers?!

Except Fisher and Paykel. The drawers open more than 10cm. They open all the way. They don’t fall off the runners. They don’t bang into the door and the door doesn’t stop them from opening all the way.

Who knew “drawers that work properly” would be such a Unicorn.

The lighting works well. The shelves are sturdy and easy to adjust. My only wish is that it had the meat drawer that came with their French Doors model, but I decided against the chest freezer so I had to miss out.

It did have a slight plasticy smell when it was first delivered. I left the fridge doors open overnight to air out and it was fine after that.

Plastic film was annoying to remove in some places. Some items were attached to the chassis of the fridge after the protective film was placed on the exterior, which resulted in the plastic film being caught under the air vent and thus not coming away cleanly.

Didn’t want to pay over $3k for a fridge, so waited for EOFY Sales and scored it for $900 less than its standard retail price.

Nearly 3 months after the Fridge is delivered early Feb 2021, we are waiting to have the Water Dispenser to be fixed! – We bought this Fridge brand new from the Good Guys! It is working fine, but unfortunately, the Water Dispenser is not working from day 1, after I have reported to F&P about the faulty, since there is no water come out of the water dispenser at all, we had the F&P technician come out 2 weeks after we called, he spent nearly 45 minutes to diagnose… Read more

the problem and ordered the part for it. He said he will be back in one week. that was in Feb 2021. and here we are nearly 3 months later after numbers of calls and being put on hold so long so many times (Customer Care at F&P are hopeless and unhelpful! in fact they could not careless about my frustration), our water Dispenser is still NOT FIXED as at 22/4/21. Then to make the matter worst, I am told on the phone that the part they have ordered is the WRONG therefore they can not fix the water Dispenser anyway :( how hopeless is that?! Again, I was on the phone with Customer Care so many times and asked them what is going on, I finally managed to talk to a Lady from Customer CARE service at F&P name [Name Removed], she seems to understand my frustration and anger!!! ( I do appreciate her help so far although I have not seen anything progress as such yet !). I have told her I wanted to return this Fridge, why is it such a small problem but it takes over 2 months to order a part to fix it? [Name Removed] told me she will send a technician who is " F&P authorised Dealer" to come out to fix it for us (Hunter Valley White Good in Mayfield NSW) but they were here last Monday 12/4/21 to assess the issue and once again ordered the part to fix the water dispenser for us. They said it could be within days or maximum a week they will come back to fix it for us but here I am nearly 2 weeks now since, my Fridge is still NOT FIXED. The lady [Name Removed] is supposed to keep me updated with what is going on but I have heard NOTHING from her since either :( I don't think anyone out there should buy anything from F&P especially Fridges anymore. Not only they are not reliable and lasting (I have renovated my kitchen so I replaced my 12 years old F&P Fridge, which is still working until now without any issue over 12 years so I though I stick with this good brand and good quality Fridge, but I wished I did not buy this Fridge!) and yet this Brand new Fridge, already have issue. The customer service from F&P seem to be too busy to bother or CARE about customer service as they should !!! I wonder how much longer I have to wait to have my new Fridge to be FIXED???? I am absolutely disappointed with the whole horrible experience with F&P Saga! I wished I could return it and move on. Can you imagine if the Fridge is not functioning/working and you have to wait 3 months and counting to get it fixed? This practice from F&P is not acceptable. Verbally on the phone, [Name Removed] said, F&P have offered me an extended 3 months warranty to compensate for this delay!!! but for the inconvenience I have experience so far is horrible and frustrating.

Minor issues, but customer service is not what i was expecting – Bought this fridge a year ago. As a fridge, it works well and we love the feature that allows us to decide whether we want an entire section acting as a fridge or freezer. The biggest issue is the water dispenser. With a new filter installed, we literally have to stand there for a minute to fill a regular drinking glass (watch the clock for a… Read more

minute to see what i mean). Try filling a water bottle if you wanna go out for a bike ride!!! It only gets worse from there as time goes by. Tried calling F&P about it and they sent a tech. This guy walked in, asked what the problem was, then shook his head and said "it's the filter, not my problem, you need to change it". I explained that we'd already changed filters a couple of times and he refused to listen. He was in my kitchen no more than 2 minutes and didn't touch the fridge at all. I then received a "report" about the service call in an email, and he had lied throughout the entire thing, claiming that he had tested every component and it all checked out. I emailed them back to say it was all a lie and he did nothing. That was a few months ago. I have heard nothing since. I'm surprised by the positive comments about their customer service. This is why i can't give this more than 2 stars.