Fisher & Paykel QuickSmart WH7560J1 (7.5kg)

No good! Within a couple of years, the LED lights started to fail. Contacted F&P and after some debate, all they offered was free parts only. After 9 years, water is pouring out of it. Unreliable. Poor service. Pity the brand has declined from what it use to be years ago. Show details

WORST MACHINE EVER!! – I will never buy this brand again. Bad products and extremely bad customer service. Extremely unsatisfactory!! Washing machine had a Faulty drum from the beginning. This machine was NOT quiet but rather like a jet taking off every time it was used. Technician was booked after paying a ridiculous $120 fee for 5minutes of service and email to F&P.… Read more

Fisher & Pykel service centre is impossible to talk too and don’t offer extended warranty on any of their products, so after 2 years you can expect it to break down with no accountability from Fisher & Pykel. I honestly thought this brand would last more the 3years - APPALLING!! After 3 emails & 6 phone calls (45-60 minutes a call in waiting time) and 4 weeks later, I’m still without a family washing machine even though I agreed to a replacement machine for a fee of $345. They can’t even facilitate a transaction to close this case. I’m not expecting much as I have not received a call back thoughout this time & honestly don’t see this being resolved as it’s impossible to speak to a customer representative.

Quiet to run – the machine is very quiet to run, I often forget that it's on until it plays it's little chime at the end of is wash cycle. it is a 7.5kg machine but does struggle with heavier loads requiring you to manually shift things around inside if it can't self balance before starting its spin cycle. The times it displays for it's wash cycles can be… Read more

considered a best guess at the minimum time it will take. if the load is uneven it will do a few slow rotations in each direction to try and re-balance the load, this adds to the wash time so if you need to consider this when putting a wash load on.

it does get clothes clean enough and removes most of the dog hair that we accumulate on clothes being pet owners.

I tend to use the quick load function for most things but the delicates cycle is gentle enough to wash most of my hand wash only garments. I do like that it has a Drum Clean setting that i can run it on once a fortnight to clean it, very handly.

The variety of cycles it offers is good and it has been fairly economical with water to run. I love that you can pause the wash to throw something else in or rescue something that you didn't mean to put in.

Excellent washing machine – This is my first front loader and I will never go back to a top loader. I have had this machine around 6 months now and I love it. It is very quiet, even when spinning, except i have noticed if I do a full load of towels the top spin speed is a little high, it is a bit noisier but has only come unbalanced once. Everything is always really clean (I… Read more

use OMO ultimate powder), no soap marks. Standard wash takes about an hour but can take longer if the load needs a lot of re balancing (which the machine does by itself). I allow about an hour and a half if I want to hang it out before I leave.

I love the delay function, it's great, although keep in mind that the time you set to delay is when it will start not finish. So if you set to delay by three hours it will start in three hours' time not finish. I love the prewash function. I love the fact that it has hot and cold tap connectors which saves on power. It also has a great feature where it tells you when you need to clean the machine and all you have to do is run the clean cycle with detergent, you don't have to manually clean, except to check the filter as suggested in the manual.

It has a key lock function which is great if you have kids as it means they can't fiddle with the buttons though I also turn the power point off when not in use.

I purchased from the good guys and they weren't very flexible on price but it was on sale already and the delivery people were great, very professional and efficient, took all the rubbish away, the machine was ready to go when they left.

Capacity is great, I can fit a full set of queen size bed linen, for example, and it can even handle a single bed quilt (low spin).

Quiet, smooth & reliable – Not only have I been very happy with the performance of the machine over the past 2 1/2 years, but tonight it stopped mid-wash with an 'Err 37'. A little bit of googling took me to the F&P youtube page, which showed me exactly how to drain the drum and fix the fault - a hair pin lodged in the pump impeller. No need to take it apart or call in a repair. Brilliant.  Show details

Great washing machine – Love this machine ... super quiet, electronic settings that are easy to follow, washes very well. Only thing to watch out for is when you have a few heavy things in at once (eg a few towels) it can get out of balance and then it seems spin gently rotating from side to side before it then does its spin, which just adds more time to the cycle  Show details

EXCELLENT – I recommend it highly as i started using it 2 yrs ago and so easy to operate ...even most of the times i use quick wash, clothes are so cleaned and dried...i have no complaint till now. i would love to buy dryer of same brand..my family is nuclear so i am happy with 7.5kg washer front loader.. i must say i absolutely love my washing machine  Show details

Do not recommend – Had to get it repaired under warranty because it came out of balance and dented the side. Came out with in 2 days and repaired, good customer service. Its about 4 years old now and is extremely loud and smells burning after spinning. Also leaving grease stains on clothes. Also sometimes takes hours to spin out clothes because its out of balance. Show details

Under 4 years' old, disappointing and expensive for 4yrs – Our first front loader experience has been disappointing (couple only, no tradie clothes), especially since we had our F&P top loader for well over a decade and only changed to update to front loader. For some months now the spin cycle has been extremely noisy (from outside it sounds like an aeroplane taking off) and then the timer wouldn't keep… Read more

the right time. Then on spin, if the items were towels or anything heavy eg even just one towel, it would go out of balance and just not spin. It is impossible to wash towels because of the spin so we've been going to the neighbours to wash our towels. It's okay just for small cycles on reduced spin but we need to buy a new one and will not look at F&P ever again. Paid for a (non-F&P) service person to investigate who charged us $300+ to look at washer and fix our F&P clothes dryer(!). Washing machine diagnosis: the bracket holding the inner and outer drums was cracked. Hubby rang F&P who refused to assist at all as the warranty is only two years. I have a video of it in operation but it won't attach below.

A miserable brand and worst service – The worst machine ever, and their greed is enormous; heartless company; #damaged office uniforms; kids dresses and many more. #Simply split the cloths during spinning; slit and torn apart. Unbelievable. When asked to have a look, they will only asked for a warranty, but not looked at the cause of the problem. SHAME on you. Never buy this ..I won't.  Show details

Terrible piece of junk – Had this washing machine 2 years. It has been a pain. Sometimes won’t balance load and it can take 3 hours to do a load. Now it won’t spin. Piece of garbage. Won’t buy fisher and Paykel again. Certainly would not buy the next model. Will buy a competitors brand. Incredibly annoyed.  Show details

So disappointed – We bought this machine over a year ago and it's been the bane of my existence. We had an electrolux washing machine for 7 years and had no issues whatsoever. This machine has had regular issues with the 'no tap' error message at 12 and 23 minutes. Even after we checked all the recommended solutions and cleaned out the filters it STILL makes… Read more

these error messages and has in the process wasted a lot of water, time and patience from our end.

Not sure it's worth calling out a technician to check these issues or better to buy a new machine!

Cheap and Reliable Washing machine – We bought the washing machine more than 3 years ago. We never had any problem with it. It is easy to use and does it job very well. The clothes are clean and smell good after every wash. Generally, it is quiet during the wash, except the spin process makes loud sound.  Show details

Wont Spin – Worst machine ever does not want to spin its computer brain says it is out of balance and takes for ever to work, most loads take over 1 hour extra to what it says it should we have the machine perfectly level and have to put a vibration mat and the dryer on it to stop it vibrating it is rubbish we spent $804.00 which included delivery and… Read more

levelling and have put up with this machine for 18months and now are going to throw it away what a waste of money F&P will never purchase another one of your products again

Unreliable – Worst appliance in my house! We have lived in our home for just over two years and have so many issues with this washing machine, always has error codes and the technichians take so long to come out and fix it. It make so much noise and shakes around violently even when leveled and pump filter has been cleaned. Honestly one of the worst purchases I've made.  Show details

Terrible Machine, has had the same part replaced three times – I will never buy a Fisher and Paykel appliance again. I have had the bellows replaced three times, each time they only last for a few months. Usually they break off at the same point, the last time the machine started leaking before the piece broke off so I was able to take photos and show the repairman how it was getting suctioned to the door… Read more

which then resulted in it breaking each time. I had it replaced again yesterday after a two week wait for service, in November it was a three week wait for service. In November the pump was not placed in correctly by the repair man (even though that had nothing to do with the problem) and the machine leaked straight away. So much for the testing process, this time my quiet machine sounds like a plane taking off, so I will need to call them again to come out to see no doubt waiting another two weeks. They can't even do the testing process correctly in my case there was no attempt to test, as the power plug was not even connected.

Good – Washes good, the balancing can sometimes be a bit pathetic but its a really good washing machine. Clothes come out dry but of course i wanted the Washsmart as its got more options, cycles and 1400rpm spin. Hope you guys will pick this washer and review it. Good luck. I hope there is a little improvements.  Show details

Love it it's fantastic – I love the front loader as I have always used a top loader. It cleans to perfection gentle on my clothes which is a big plus. It is very quiet when running so it doesn't disturb anyone sleeping. It saves on my water bill so very economical. I find it very easy to use, no problems cleaning inside the barrel. The best feature is my clothes come out beautifully clean what more could anyone ask for.  Show details

Awful experience – Purchased 1yr and 4 days broke down. Extremelty loud explosive sound while spinning clothes and fabric conditioner dispenser not working. Took over 3 days to get a response from fisher and paykel . Explanation for taking so long . They were too busy. So disappointed. Had plenty of wasing machines before different makes and they lasted more than 10 years  Show details

Hate it – Although the it cleans my clothes quite well, there are some things I don't like. There is no Wool wash cycle and no way to have a warm rinse. It is not a patch on the previous F& P models where you could make up your preferred cycle yourself. The everyday cycle is too long at 59 minutes. It used to take 40 minutes with the old model. Perhaps some of these facts are why this model has been discontinued.

Poor, Poor Service – Great machine until it stopped working (after 14 months) and came up with error 37...pump....cleared the pump and it still won't work. Called service people as it is still under warranty and as they don't have any service engineers in the area can't even look at it for 3 wks!!!! Been washing at the local laundrette and it's costing me a fortune!!! What am I to do?

the perfect washer – we have had our front loader now for about 6 months and have not suffered one problem with it. it is far quieter than the top loader it replaced and the clothes seem to be all the more cleaner. we usually use the every day cycle a bit longer than the 30 minute cycle but I'm sure its all worth it. this is our 3rd Fisher and Pykel washer. our… Read more ·  2

first front loader. we hope it will be as reliable as the previous 2 top loaders. all in all we can't fault this machine....except the finish washing alert could be a bit louder :O))) regards. George.

So Quiet – Bought the Fisher and Paykel after researching front loaders online. Features I was looking for included cycle times, quietness, reliability and washing/spin performance. Most (all?) of the front loaders do not take their full weight of clothes in all of their cycles. This model takes a full load and an hour on the "everyday cycle" which is… Read more

quite reasonable.

I removed the transport bolts and used a spirit level to level the machine. 1 minor complaint is that I had to raise the machine slightly to turn the rubber leveling feet as they would not wind down with the weight of the machine on them. There are also lock nuts on the feet to lock them in position.

Once leveled the washer is remarkably quiet, spinning at 1100 rpm during the spin I can only just hear it in the next room. Noisiest part of the cycle is the water filling, I can hear the taps come on but thats about it.

As for washing performance we have only had it for a week but seems to clean well and clothes come out quite dry.

The perfect addition to my house – This machine is just the best! Not only is it gentle in clothes, quiet and efficient to run it also comes with huge selection of washes...15 mins to bulky washes, delayed start, temp adjustment and the ability to add things once the cycle has started...AMAZING! Highly recommend this front loader machine!

Good quiet washing machine – Very happy with this purchase. It is quiet n washes clean. I use the everyday washing function takes an hr n always does the job. 1100 spin cycle dries the cloth sufficiently too. I read some bad reviews on this machine before I bought it but all were non-sense suppose maybe someone doesn't know they hv to take transition bolts out before they connect it?

So far so good! – Our other front loader stopped working after 5 years and it wasn't worth repairing. After a bit of research we decided on this machine. We've only had it for a few days but we are very happy with it. It's cleans clothes very well and it is so quiet! It rinses much better than our old machine and we can't even hear it working which makes it great… Read more

if we need to wash something in the night time and we love the fact that it turns itself off after a cycle. Hopefully this machine will last longer than 5 years. But so far we love it!

Fisher Paykel Quicksmart Washer – Had a noise problem when first installed, service guy came one foot was just a fraction out spirit level said it was level so it has to be perfect. Now seems ok, does wash well also now quite only thing I have found is wash seems to take a bit longer than it says like 10 minutes.  Show reply

Fantastic buy – Wonderfull decision to buy this machine does a brilliant and easy job Show details

After 6 days has broken down – Dosent start cycles does nothing can't open door ... Top product