Prompt and understanding
Daniel was kind in his approach, explained everything before proceeding and also gave tips to keep good maintenance. I called fixit right for solar water leak in anti frost valve, the price quoted was way too high as the parts were available for cheaper price in Bunnings/Reece but fixit right gives 5years warranty as opposed to 1year from usual retails.
Also they did a discount due to covid our situations were affected so Daniel was kind enough to understand our personal circumstances.
Surely recommend anybody to give them a go.
Best service ever
Thank you Aaron from fix it right Plumbing for attending to our plumbing issues. Excellent service, great explanations of what needed to be done. Very respectful and professional. He arrived in his mask with his sanitiser. I will definitely request his services again when plumbing issues arise. I am unable comment on fees as I haven’t had any plumbing done for about 7 years.
Maureen M Fitzroy.
If I could give 100 stars I would!
Dave was without a doubt the best customer service I've ever received period. He was such a professional, compassionate, and took the time to explain to me exactly that the issue was. He simply went above and beyond. So glad to have dealt with such an ethical business as most businesses these days are just focused on cost cutting. You guys are miles ahead of the competition! :)
Best Customer Service
Having spent 45 + years in the service industry myself I can honestly say this is one of the best customer oriented business's that I have had the pleasure to deal with.
From the first call until the completion of the job it was just so easy without any aggravation or hassle of any sort I am pleased to be able to say for once that the job was done right the first time, Dave the plumber who came out was just a delightful cheerful young man to deal with and absolutely knew his job, I just wish I could have had him as a worker for me when i had my...
Great job, found a hard to get part for us.
We had a cartridge in a mixer tap that needed replacing. We had a failed attempt with another plumber who kept us waiting for three months to tell us they couldn't find the part. Fix it Right sourced the part - from the UK - and fixed our tap. Also gave advice on getting a pressure regulator fitted to refuse wear and tear on tap wear.
Great service with a very reasonable price.
My gas hot water system cylinder cracked this morning.Called Fix it plumbing and they came within 2 hours without a call out fee.
The plumber talked me through the steps on what he needed to and could do it straight away.
Same day service,competitive pricing.
The plumber was really good with explaining how the system operates.
100% recommend these guys.
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