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The Original PC Doctor
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- 2 reviews
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So helpful and patient!
I work from home 50% of the time and my PC had been running so slowly for quite a long time and I just didn't know what to do with it to fix it. So rather than hurl it forcibly from my veranda, I decided to see if The Original PC Doctor could help me by remoting into the machine and seeing if it was a software problem (as I suspected) or a hardware issue. They were able to make it happen that afternoon within a couple of hours. I was put in touch with James from Tasmania, who was great. He was very patient, answering all my questions, and I can report that today my PC logged in faster than it has in about two years. Very happy!
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Will definitely use them again
Prompt, Friendly and Efficient - my problem was fixed fast. Jay was really helpful and made sure that all issues were resolved. I have them on my speed dial for future meltdowns!! Thanks PC Doctor.
Dear Anna,
Thank you kindly for leaving some kind and wonderful comments on your most recent service experience with Jay and the team. We will strive to continue innovating to deliver an outstanding c...
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Literal life savers!
My laptop crashed, thought i lost all my uni work but these guys were so understanding and sent Edward who is a magician out the next day and got all my work back. He was so kind and funny, really personable. Emil who i spoke to on the phone when making the booking was really sweet too and understood how stressed i was. Will definately book this guys again!
Dear Jessica,
Thank you kindly for leaving some kind and wonderful comments on your most recent service experience with our magic team Edward, Emil and the service team operators. We will strive to co...
Review collected in partnership with The Original PC Doctor
- 2 reviews
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Great service
Arrived on time, friendly, professional, had my computer up and running again in no time! Company keeps you informed by phone/text and follows up afterwards to make sure problem has been solved.
I Have no hesitation in highly recommending The Original PC Doctor to anyone that has computer problems.
Dear Stan,
Thank you kindly for leaving some wonderful comments and feedback on your most recent service experience with the team. We will strive to continue innovating to deliver an outstanding custo...
Review collected in partnership with The Original PC Doctor
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Looking forward to call again
Jay fixed all my issues, was keen to get the job done, moved through my list of jobs in timely manner.
Very Happy with his performance and will be calling again as soon as the next problem arises
Dear Rick,
Thank you kindly for leaving some wonderful comments and feedback on your most recent service experience with Jay and the team. We will strive to continue innovating to deliver an outstandi...
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Service as it should be.
Steve was punctual, friendly, professional and prepared to answer questions after returning our computer from major surgery. Pleased to say that he represents his Company most ably and is a good ambassador.
Garry & Trisha.
Dear Garry and Trisha,
Thank you kindly for leaving some wonderful comments and feedback on your most recent service experience with Steve and the team. We will strive to continue innovating to delive...
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Excellent and patient service
I had a positive experience again with The Original PC Doctor. The technician was very knowledgeable and explained everything. He was very patient and thorough. He exhibited a sound understanding of my problem.
Dear Leigh,
Thank you kindly for leaving some wonderful comments and feedback on your most recent service experience with the team. We will strive to continue innovating to deliver an outstanding valu...
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Efficient and Effective Service
My desktop had an intermittent problem, in that it would occasionally not reboot after shutting down unless all the power cables were removed for some considerable time. PCDoctor was prompt in providing a technician, and was very upfront about the cost structure. I was a little concerned about a possibly open-ended costing, but Deepesh was efficent, and his time-cost was most reasonable. A very satisfying outcome, and while I hope I don't need the service again, I will have no hesitation in calling upon them again if necessary.
Hi Garry,
Thank you kindly for leaving some wonderful comments and feedback on your most recent service experience with Deepesh and the team. We will strive to continue innovating to deliver an outsta...
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Can do anything
This guy seems to be able to sort out any problem you throw at him. Forgotten password? Not a problem. Fixed across all devices in minutes. Email issues? Not anymore. Setting up Word on multiple devices? Wammo- done. All job’s done quick as a flash.
Hi Peter,
Thank you kindly for leaving some great comments and feedback on your most recent service experience with our super-technician and the team. We will strive to continue innovating to deliver ...
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Happy Customer
Howard completed the task and provided assistance beyond my expectation. He called the internet provider and raised the issues with the technical support. As the internet provider instruction was a bit technical for me, Howard did all the talking and then explained to me the issues.
Hi Erick,
Thank you kindly for leaving some wonderful comments and feedback on your most recent service experience with Howard and the team. We will strive to continue innovating to deliver an outstan...
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Great service
My 5-year old laptop needed a new battery. I bought one online and once it arrived I called PC Doctor. Marc came the next day and installed it and tested the system. Everything worked fine again. He was most pleasant and knowledgeable. The charges were quite reasonable - cheaper than a washing machine or dishwasher repair.
Hi David,
Thank you kindly for leaving some wonderful comments and feedback on your most recent service experience with the team. We will strive to continue innovating to deliver an outstanding value ...
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All my data recovered! Legend!
I had it on my to-do list to buy a hard drive to back up my USBs to but I didn't get around to it - and then, my main USB failed! PC Doctor to the rescue! Within 30 min my data was restored - thank you so much!
Hi Tina,
Thank you kindly for leaving some fantastic comments and feedback on your most recent service experience with the team. We will strive to continue innovating to deliver an outstanding custome...
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First Rate Company
The Original PC Doctor delivered me a great product, on time and at a good price. When I had a small problem with it, their after sales service fixed it quickly and at no cost to me.
Hi Tony,
Thank you kindly for leaving some nice comments and feedback on your most recent service experience with the team. We will strive to continue innovating to deliver an outstanding customer ser...
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Quality service
I don't have too many issuues with my computer but when i do these guys just do what they do best and just fixed it. John was great, he diagnosed the problem expained the process and all done. Thanks guys Highly recommended.
Hi Wayne,
Thank you kindly for leaving some great comments and feedback on your most recent computer service experience with the team. We will strive to continue innovating to deliver an outstanding c...
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My computer finally works
Edward was great. My computer was running very slow. I would take 45 minutes just to get it going. Websites we very slow to load as well as opening documents. Now my computer is ready to go within a couple of minutes. Websites and documents open straight away without any lag.
Hi Shannon,
Thank you kindly for leaving some wonderful comments and feedback on your most recent service experience with Edward the team. We will strive to continue innovating to deliver an outstandi...
Review collected in partnership with The Original PC Doctor
Questions & Answers
Needs a new pc for mechanical workshop and all setups and backups. Removing some programe from old to newone, what you recomend and if you can give some price and needs A.S.A.P to install.
Thank you
Goran Hazbic
Hi Goran, yes we can help you. How much is the price for the new PC, well that depends on what specifications you need. The best option is to call in and we arrange for a consultation and then work ou...
Read moret some pricing from there. Otherwise its like asking the doctor for a prescription without him seeing what the exact problem is. Thanks for the question. If you need to call into our helpdesk the phone number is 1300 7823 628.Is there a restriction on reviews? I submitted an adverse review for a job done by The Original PC Doctor, following on from that review TOPCD attended and rectified My concerns. Subsequently I submitted a follow up review that has disappeared. Have tried retrievals etc. ?? Had tried to amend original review but couldn,t.
Suggestions ?? Mike P.
Hi Mike, thanks for reaching out to us. You can contact product review direct if you want to modify any reviews, or via logging into your account and then modifying the review that way.
how do I get my computer cleaned with home service at Hackham.S/A 5163
Hi Doug, That is something our team can assist with. If you can please call the office on 1300 723 628 and we can organise to send a technician out to your home at time that is suitable to you, we hav...
Read moree weekday, afterhours and weekend appointments available.Will it be very expensive. I'm thinking of updating my laptop. It's a MSi VR603. Have you any suggestions on what to replace it with for about $ 1,000
Hi Doug, It will be cheaper to fix the old machine than spend $1000 on a new one. If you want to buy a new machine we can quote that too, if you call the office on 1300 723 628 we can organise some qu...
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Dear Debbie,
Read moreng customer service experience to you, our customer. We look forward to welcoming you back anytime you need further assistance with your technology. Kind Regards,Thank you kindly for leaving some kind and wonderful comments on your most recent service experience with James and the team. We will strive to continue innovating to deliver an outstandi...