The Original PC Doctor

The Original PC Doctor

 Verified
The Original PC Doctor
4.6

647 reviews

PositivevsNegative
90% · 58357 · 9%

Customer Service
4.7
Job Satisfaction
4.7

Reviews

647 reviews
Klaas
Klaas
  Verified

Impressive experience!

I was very impressed with my dealings with Edward from the ORIGINAL PC DOCTOR. Edward was punctual , very knowledgeable and very pleasant to deal with. My computer is now the best it has ever been. Highly Recommended.
Mark H.
Mark H.
  Verified

Brilliant

Very helpful and got the job done, will definitely use again  Show reply
John Anderson
John Anderson
  Verified

Satisfaction with the PC Doctors service

Andres arrived when he said he would right on time. He readily understood the problems with my desktop and a similar one on my laptop. The latter one was more complex than we thought but he worked through it and restored my laptop back to how I wanted it. In addition, he recommended the installation of a cleaner app (free) to minimise the retention of useless/redundant data for which I am very grateful. I would welcome him back any time for any future problems that may arise. I rated my experience with The PC Doctor and Andres the highest available rating. Show reply
Brett
BrettGreater Melbourne (Metropolitan), VIC4 posts
  Verified
Jan V.
Jan V.Metropolitan Adelaide, SA
  Verified
annmcquade
annmcquadeGreater Melbourne (Metropolitan), VIC
  Verified

Computer assistance

Roger was a most pleasant helpful person, we appreciated his explanations to us as we are of an older age. Show reply
Geoff
GeoffGreater Melbourne (Metropolitan), VIC2 posts
  Verified

Needed help not computer literate

Computer equipment is old, and all equipment is used for reporting to committees of other organizations. The problems this time were small but needed someone who knew what they were doing and understood old equipment. The technician completed the work quickly and everything is working as it should be. Show reply
Anne W.
Anne W.Greater Melbourne (Outer), VIC
 

Reliable

Always punctual and reliable. Friendly knowledgeable service. Will use again. Show reply
Ian
Ian
  Verified

very satisfied

All requests were carried out professionally and attended to promptly Show reply
Jennifer S.
Jennifer S.
  Verified

Problems fixed quickly and helpful advice

We have used Original PC doctor a number of times. Issues are fixed quickly and the technician has been able to explain what has gone wrong while helping us make better use of our computer and iPhone. Highly recommended. Really nice people who know what they are talking about. Very supportive when we have been scammed. Show reply
Lisa
Lisa North Queensland, QLD5 posts
  Verified

Amazing computer service

I received fast, efficient, and respectful service from the PC Doctor.
I would be happy to recommend and would use again if necessary Show reply
Alexander
Alexander
  Verified

Quick and efficient service

Technician diagnosed my problem quickly and offered a temporary fix as well as advice on what to do next, would recommend Show reply
John
John
  Verified

Good Service

Polite technician very knowable Great job fixed the problem well done Show reply
Denzil G.
Denzil G.South East Queensland, QLD
  Verified

Excellent work

Sushil did an excellent job in setting up my emails on 3 separate iPhone/Mac devices.
Extremely good technician. Show reply
BSJ
BSJ
  Verified

Home computer/ printer support service

Very helpful and professional service provided at home . Clear information presented and discussed in detail so I understood the issues. Show reply

Questions & Answers

Katy Marshall
Katy Marshall

I do not want to mention any names here but I am sure you can check.
Recently I requested a technician to come to assess my computer problems. He replaced a part that was faulty. ($500+) then began to download data back on to my laptop. It was taking a while so he said he would go to his next client and then return when the download was complete. He was gone for 7 hours. Came back that night when I had called to see where he had got to. ( I thought he might have had an accident or something.) After he had left, I still had issues. He came back to fix them but did not discuss the issues with me. He then started walking towards my front door so I asked if he had to get something from his car. No, apparently he was finished and was leaving. No explanation. No goodbye.
I still had problems and I called him back again after a couple of days. This time he came at 7.30 pm on a Saturday. Same behaviour, no explanation, scant communication. I still had issues after that too and called for him to come back again some days later. I got a confirmation text that he had been notified but did not hear from him. After a few days I made contact again. Then I got a message that he would come at 5.30pm that night. Fifteen minutes before he was due, he rang to have a go at me for complaining that he didn't respond. (I hadn't) I suggested that we could talk about it when he arrived . He persisted until I simply refused to discuss it on the phone and rang off. I made sure I had someone with me when he arrived as I was starting to feel threatened. He appeared to fix my connection issue and then left but I am still having serious issues with connection with the server. I would not have spent that money if it was not going to fix my problems. I am reluctant to deal with this man again but am still facing problems. How disappointing!!!

The Original PC Doctor
The Original PC Doctor   DM   
Goran
Goran

Needs a new pc for mechanical workshop and all setups and backups. Removing some programe from old to newone, what you recomend and if you can give some price and needs A.S.A.P to install.
Thank you
Goran Hazbic

The Original PC Doctor
The Original PC Doctor   DM   
Mike P.
Mike P.

Is there a restriction on reviews? I submitted an adverse review for a job done by The Original PC Doctor, following on from that review TOPCD attended and rectified My concerns. Subsequently I submitted a follow up review that has disappeared. Have tried retrievals etc. ?? Had tried to amend original review but couldn,t.
Suggestions ?? Mike P.

The Original PC Doctor
The Original PC Doctor   DM   

Hi Mike, thanks for reaching out to us. You can contact product review direct if you want to modify any reviews, or via logging into your account and then modifying the review that way.

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