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Flick Anticimex

Flick Anticimex

3.8 from 207 reviews

See the Best Pest Control Services in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
143
4 star
3
3 star
1
2 star
6
1 star
54

Russ

RussSouth East Queensland, QLD

  • 3 reviews

A professional and excellent service from Justin. C as always

published

Justin has been our contact for all our pest and termite treatment over the past 3 years. He is a real gentlemen, respectful, caring, understanding and has strong work ethics.


andrew n.

andrew n.Central West, NSW

Great job by the technician

published

Great job at a competitive price. Our technician had a huge job (Two large holiday parks) but got the work done to a high standard and on time. I would recommend Flick to anyone looking for good pricing and service. Renae H in the office was also very helpful :).

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Flick Anticimex
Flick P.Flick Anticimex

Hi Andrew, thanks for your 5 star review and praise for Renae! It was our pleasure to be able to protect your home from pests and we're so glad you liked the service! Thanks!

Great Service

published

Justin C. was very professional arriving on time and conducted himself in a very professional manner . He provided a very thorough service and we were very happy with the end result. We will certainly be requesting Justin's services again.

Reliable, friendly service

published

Flick Anticimex are a knowledgeable, helpful and friendly service. If we ever have any problems, they are dealt with swiftly and with a minimum of fuss. We have been using them for years and will continue to use them.

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Flick Anticimex
Flick P.Flick Anticimex

Hi Toowong, thanks for your 5 star review! It was our pleasure to be able to protect your home from pests, thanks!


Efren

EfrenSydney, NSW

From Efren

published

Colin B. came to do pest control in our property. He was very professional and thorough in his work and also arrived at the site on promised time. Very satisfied with the work he provided.

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Flick Anticimex
Flick P.Flick Anticimex

Hi Efren, thanks for your 5 star review and praise for Colin! It was our pleasure to be able to protect your home from pests and we're so glad you liked the thorough and friendly service! Thanks!


So happy with service!

published

Robert was extremely thorough, professional, and efficient. He was friendly and respectful of our home. He also spent time educating me on rodent prevention and how I can follow-up. Thank you!

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Flick Anticimex
Flick P.Flick Anticimex

Hi KCNZ, thanks for your 5 star review and praise for Robert! It was our pleasure to be able to protect your home from pests and we're so glad you liked the friendly service! Thanks!


emmdee9

emmdee9Sydney, NSW

  • 4 reviews

What a great guy!!

published

Jason came to do my pest inspection. He was prompt, polite, professional, informative and thorough. It was a pleasure having him in our home. I felt he was friendly, very genuine and thoughtful in his behaviour and attitude. Would recommend him to anyone.

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Flick Anticimex
Flick P.Flick Anticimex

Hi emmdee9, thanks for your 5 star review and praise for Jason! It was our pleasure to be able to protect your home from pests and we're so glad you liked the polite and informative service! Thanks!


Fantastic job

published

We were lucky to get tec Nina for our inspection and pest treatment. Nina did a professional and very thorough job,very polite would highly recommend her.We will be requesting Nina for next treatment. Thank you Nina and thanks to Flick.

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Flick Anticimex
Flick P.Flick Anticimex

Hi Trish, thanks for your 5 star review and praise for Nina! It was our pleasure to be able to protect your home from pests and we're so glad you liked the polite and thorough job! Thanks!

Steven Sadler

Steven SadlerHunter Region, NSW

Great Job NINA

published

I was very lucky to have Nina this morning she was polite explained what she needed to do she was patient and very very thorough thank you Nina & thank you flick.

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Flick Anticimex
Flick P.Flick Anticimex

Hi Steven, thanks for your 5 star review and praise for Nina! It was our pleasure to be able to protect your home from pests and we're so glad you liked the polite and patient service! Thanks!

John

JohnNorthern Region, NSW

Paul is a great representative

published

We have our house inspected every year with Flick. Paul came to inspect our house this year. He was very courteous and carried out a very thorough inspection and we will contact you next year again

1 comment
Flick Anticimex
Flick P.Flick Anticimex

Hi John, thanks for your 5 star review and praise for Paul! It was our pleasure to protect your home from pests and we're so glad your liked the the thorough and courteous service! Thanks!


Review on Flick Anticimex

published

I have employed Flick (and its predecessor companies) for over 30 years. The technicians who have carried out my annual inspections and services have always been on time, courteous and professional, and the office support (chasing me up to book appointments and handling queries) has always been very good. This year's technician, Wayne, provided the same excellent service, carefully explaining all that he was doing and methodically completing the task.

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Flick Anticimex
Flick P.Flick Anticimex

  • Verified customer

Professional service of Termite guard inspection

published

Professional service of Termite guard inspection. Literally no issues, Painless/effortless experience. Whole thing takes less then 10 minutes. Flick contact you annually to book in the appointment. Inspection report and receipt is emailed to you. Payment by card. Technician is always great, Will continue to service with Flick Anticimex

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Flick Anticimex
Flick P.Flick Anticimex

Hi Bradley, thanks for your 5 star review! It was our pleasure to protect your home from Termites and we're happy to hear that you liked the prompt and painless service! Thanks!


Byron Wood

Byron WoodHunter Region, NSW

What a great representative for Flick

published

I was very lucky to have Nina as my Representative this afternoon she was polite explained what she needed to do she was patient as I had to put my dogs away thank you Nina & thank you flick

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Flick Anticimex
Flick P.Flick Anticimex

Hi Byron, thanks for the 5 star review and praise for Nina! We're so glad you liked the polite, informative and patient service! Thanks!

The reviewer stated that an incentive was offered for this review


Worst service ever

published
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2 comments
Flick Anticimex
Flick P.Flick Anticimex
Monique
Monique

I will provide details re my account to the email you have supplied.
Thank you for your reply.

mooster4

mooster4Queensland, Australia

  • 2 reviews

Justin was professional and thorough

published

We are so pleased with the professional service from Flick Anticimex (Brisbane) at our bayside home. Justin Churchward was unobtrusive, yet friendly and very pleasant to deal with. We will definitely use Flick again and request Justin.

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Flick Anticimex
Flick P.Flick Anticimex

Hi Mooster, thanks for your great review and praise for Justin! We're so glad you liked the service and we look forward to working with you again! Thanks!

sahkoyah

sahkoyahSouth-Eastern Region, NSW

  • 7 reviews
  • 2 likes

Very easy to deal with, and thorough

published

Flick have been very easy to do business with, and are prompt and thorough. Can't recall his name, but the technician who came out did a great job. Thank you.

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Flick Anticimex
Flick P.Flick Anticimex

Hi Sahkoyah, thanks for your 5 star review! We're so glad that you liked the prompt, thorough and easy to use service! Thanks!


Terry and Debbie

Terry and DebbieCentral Queensland, QLD

  • Verified customer

Our Flick technician is tops.

published

Neil has been providing our pest control spraying service annually for many, many years. He is friendly, extremely good at his job and he is a pleasure to have working in our house. He is like part of the family but we only see him once a year. We wouldn't think of using another pest control company when we are getting such excellent service from Neil year after year.

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Flick Anticimex
Flick P.Flick Anticimex

Hi Terry and Debbie, thanks for your 5 star review and positive feedback for Neil! It's been our pleasure to protect your home and family over the years from pests and we're so glad you've liked the service! Thanks!


Phillip M.

Phillip M.Sydney, NSW

Punctual & Professional Service

published

The team at Flick have been very accommodating with my work schedule and managed to find a perfect time to have a technician visit the house. The technician, Paul D, was punctual, cheerful and professional throughout the process. He answered my many questions and even pointed out a mud wasp nest that had been hiding in my garage, he went further and advised me on the best way to remove it and prevent them from returning.
Extremely satisfied!

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Flick Anticimex
Flick P.Flick Anticimex

HI Phillip, thanks for your 5 star review and praise for Paul! It was our pleasure to be able to protect your home pests and we're so glad you liked the punctual, cheerful and thorough service. We look forward to working with you again! Thanks!

The reviewer stated that an incentive was offered for this review


Very happy with the service our new technician.

published

Our new technican Craig Wagstaff has completely restored our faith in Flick. Craig is courteous, pro-active and professional. He arrives on time and completes tasks quickly. Thank you so much Craig!

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1 comment
Flick Anticimex
Flick P.Flick Anticimex

Hi Bringelly Public School, thanks for your 5 star review, praise for Craig and chance to rebuild your trust in us. We're so glad you liked the service Craig provided and we're looking forward to being able to work with you again. Thanks!


Timelord1Nick

Timelord1NickMoorabin

  • 12 reviews
  • 4 likes

Excellent service and peace of mind

published

Shane Dobai did an excellent job as usual inspecting every room of the property and outside as well for the annual termite inspection. He was very punctual, professional and conducted the whole inspection in a thorough manner, with good humor, too. He displayed excellent customer service, is clearly a very knowledgeable person and showed respect for our house by taking his shoes off first. I think this is a very good company to deal with and they clearly want loyal customers. The text message reminder is a good idea and the inspection report you receive emailed to you is detailed and clearly written. Legendary service with a smile, brilliant!

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Flick Anticimex
Flick P.Flick Anticimex

Page 1 of 11

Questions & Answers

Carolynn Stubbin

Carolynn Stubbinasked

Did you receive my written a 5-star review about Eric Rose who came to our house to do an inspection? I hope you have received it as we were very happy with Eric. Carolynn Stubbin.

2 answers
Anya V.
Anya V.

No, I didn't. But what kind of inspection and did you receive a report afterwards - like we do when we have a termite inspection with Southern Highlands Pest Control?

Flick Anticimex
Flick P.Flick Anticimex

Hi Carolynn, thanks for your question and praise for Eric! Did you email in your review, or did you leave it on one of our online profiles? Thanks!


Les V

Les Vasked

How much worse can their Brisbane service get? Multiple instances of duplicate charging, e.g. both the managing real estate office and the owner being billed for the same visit & charging additionally on-site for the initial timber pest inspection visit under a prevention program when the initial visit's cost is a component of the 12 month charge. Granted mistakes can be made - it is how they are addressed that counts. Like how many weeks/months should it take for the incorrectly charged amount to be re-deposited. Still waiting, can' say yet. Most businesses would credit you back the amount on your credit card, virtually immediately. No! not Flick - it's not their procedure.

1 answer
Flick Anticimex
Flick P.Flick Anticimex

HI Les, thanks for your enquiry! Our apologies for the delay in responding to you. We appreciate the feedback you've provided us, as it gives us as a company the chance to grow and improve. We're sorry that our service hasn't met your expectations, and for the confusion around billing. Whilst we always try to provide the most accurate billing we can, occasionally there is some confusion around billing. In this instance, it's our policy to rectify this as fast as possible with the customer. It appears though in this situation that this hasn't eventuated, and we are sorry for the delay. We would like to investigate this situation further, however your username doesn't match any of our records. If you could forward the details your account is under to info@flick-anticimex.com.au, we can then follow up and escalate it to our Branch managers. Thanks!


debbos

debbosasked

Information about bedbug treatments. What method do you use? I have read that diatomaceous earth is not effective alone and that bedbugs have developed resistance to pryethroid insecticides. Quotes vary hugely. I believe I have only a small infestation bought back from overseas on my suitcase. I have taken the bed apart and searched everywhere with no trace to be found but still getting bites unless the bed is isolated and the wheels taped.

1 answer
Flick Anticimex
Flick P.Flick Anticimex

Hi Debbos, thanks for your enquiry! We apologise for the delay in responding to your enquiry. You are correct that Bed Bugs have developed resistances to some pesticides, which is why we are always developing new methods to combat them. The actual treatment plan is often tailored to the needs of each customer and their experience with the Bed Bugs. They can hide in the smallest of places, so it's not uncommon to be unable to locate the source of them. We have a variety of affordable treatments and services for Bed Bugs and we would love to discuss with you further if they are a problem. You can contact us via phone 13 14 40 or by email info@flick-anticimex.com.au


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