818 reviews
AI reviews summary
The Local Guys Pest Control receives overwhelmingly positive feedback for their highly responsive and professional service. Customers frequently highlight the technicians' expertise in handling various infestations, including rodents, ants, spiders, and possums, often noting immediate or rapid results following treatment. The business is praised for its clear communication, punctual arrivals, and transparent, competitive pricing.
Pros
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Verdict
The Local Guys Pest Control is a highly reliable choice for residential and commercial pest management, distinguished by its fast turnaround times and knowledgeable technicians. While one report suggests a potential lapse in post-service support in a specific franchise area, the vast majority of users experience thorough, effective results and excellent value for money.
The operator was timely and professional in his dealings with us. Explained the procedures and the expected outcomes. and proof of the effectiveness was soon shown .. Show reply
Jason was friendly, professional and honest from the start. He took the time to explain the situation clearly and answered all of my questions patiently, which gave me confidence in the proposed treatment plan. Communication was excellent throughout the process, and I really appreciated his straightforward advice without any pressure or… Read more · 1
upselling. Most importantly, Jason genuinely cares about solving the problem and has committed to following up until the issue is resolved.
Thank you, Jason, for your help and professionalism. Highly recommended.
I could not be more pleased with the service I got from The Local Guys, particularly Aspreet Bajwa’s branch in Lincoln/Rolleston. I bought a used car and had some spiders coming out of the vents, I’m not too car savvy or knowledgeable about getting rid of bugs, so I decided to enlist the help of the local guys. Aspreet returned my call… Read more · 1
immediately, was able to squeeze me into his schedule the next day, and was so friendly and personable. He explained the whole service thoroughly, allowed me to ask all my questions, and was so efficient in his service. Turns out I had a MASSIVE infestation of spiders, he brought me out to show me the problem spots and I was shocked. I would have had 0 idea and I was so so thankful I called him. He even showed me some pictures of how big the spiders were, which was great because my family abroad was very curious and wanting photos. I cannot recommend this service enough!! Thank you SO much to Aspreet & the local guys!
Reviews with attachments
F@#!ng EXCELLENT.... He was here within 15 minutes talked through what he said he was going to do and did the job , removed the hidden stinky rat!. Very friendly and had a good laugh with him also incredibly respectful of my son who has Autism. If there were more stars you would have got them. Will highly recommend to all friends and family, cheers Jason one happy customer here! Show reply
Andrew from Local Guys was fantastic. Total pest nerd (which is exactly who you want!) Super knowledgeable and explained everything properly. After some nasty spider bites, he fumigated my home thoroughly, even doing the car, bins and outdoor areas. The next day I found massive spiders and moths on the ground, so I know it worked! Such a relief. Highly recommend. Show reply
Very impressed with the service from Dooley Adams. Extremely detailed and thorough — he treated every single corner, which previous pest control guys never bothered to do. You can tell he takes pride in his work. Highly recommended. Show reply
We had a pigeon infestation in the roof space of our apartment block with over 100 pigeons nesting in our roof!! I called a number of companies and could not even get a supplier to come and take a look without charging me over $200. Other suppliers also told me that I would need to get multiple different suppliers to come and rectify the problem… Read more · 1
(a roofer, a pest control expert and a supplier to replace the insulation in the roof.
Raj came out, did a thorough inspection of the roof, identified the problem and provided a full solution. He took photos and provided very sound advice. The project was done in stages starting with removing the pigeons as humanely as possible, getting a roofer in to repair the roof, cleaning up the roof space and replacing the insulation and baiting the roof, as it was also discovered that the pigeon eggs had attracted rats, so we also had a rat infestation.
Raj and his team were very solution focussed. I was kept up to date with progress as they went along, and received videos of the repairs as they were completed.
I highly recommend the Local Guys who provided me with a complete solution to a very challenging problem. The team followed all required safety protocols and delivered a fantastic outcome. Raj continues to come back to the property to check the bait traps and top them up to ensure that we rectify the rat issue.
Great service and value! Jason came out to do a barrier spray on my house, he was kind and knowledgeable. We were concerned about the safety of the spray for our kids to be around it. and he took the time to explain much safer the new solutions are and that once dried (2 hours at most usually) the product is completely safe for pets and kids to be… Read more · 1
around! Fantastic!
As you can see from the video he was extremely thorough when applying the barrier spray.
Garry is professional and patient explaining things! Thank you Garry for the service Show reply
Latest follow-ups
I was very happy with the srvice. It was fast and efficient. Show reply
Follow-up · The pests were eliminated and the house is clear.
So professional. Dave explained all the details needed for the treatment. He was thorough and very polite. I would recommend him to do this procedure. Show reply
Follow-up · The cost for treating infestation of tiny ants inside and outside the house was $630. There were ant nests in tree stumps and along skirting boards. This included two treatments over the course of one week. Later, anti ant/termite barrier was installed around the outside of the house. It took three people three hours to complete. The cost was $3200.
Garry is a reliable, punctual, gentleman who has been extremely helpful, taking the time to share his expert advice. The treatment has been very effective over the last 12 mths. As a repeat customer, I am still impressed with his calm presence and helpful suggestions. Show reply
Follow-up · Getting Garry back yearly was imperative as he was quick to point out some recent termite activity, which is now sorted, and the home is now monitored by us on a monthly basis. He is diligent, and very reasonably priced, and has saved our home. Thanks Garry for your care and expertise.
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In-depth reviews
We were on the brink of losing our sanity after dealing with ongoing rodent and bug infestations in our home. We had already spent a small fortune on other pest control companies who would show up for half an hour, do the bare minimum, promise to return, and never follow through. We were completely at our wits’ end and had almost lost faith in… Read more · 1
Melbourne’s pest control industry—until we found Jason.
Jason inspected our property thoroughly, explained clearly what needed to be done, and booked us in without any run-around. He arrived on time, spent the proper amount of time completing a *full* treatment, and genuinely went above and beyond—far exceeding our expectations. You can tell he truly cares about his work and takes his profession seriously.
He didn’t just help us with our pest issues; he gave us back our sanity and the ability to sleep peacefully again. His pricing is fair and reasonable—he won’t drain your bank account—and he operates with true honesty, compassion, and understanding.
I couldn’t recommend anyone better for your pest control needs. Jason is the real deal.
As a younger woman living on her own for the first time I had no idea what to do about the scratching I was hearing in the roof and to be honest money is tight but I was not getting up there myself to have a look. I got a call almost straight away… Read more · 2
from Edward and not only did he come at the time he said he would, he explained everything in detail and I felt confident I had made the right decision contacting the company I did. I had called a few other businesses but the prices I was quoted as a base cost and the explanations I was given and in the delivery as to why it was so.. let’s just say it was the reason I decided to look around a little more. The good news is that there is no more scratching sounds and my bank balance looks a lot healthier than it would have been if I didn’t go ahead with what Edward quoted and delivered on. I will be telling anyone who needs a pest control service that The Local Guys and the pest controller Edward, is the only person I will use in future. Really great service from the initial phone call to the follow up call given once the job had been completed. Thank you for making this easy.
Follow-up · The follow up was exactly what it should be, I guess the warranty with the workmanship speaks for itself although I am pleased to say that I have had no issues with scratching from pesky mice since the original visit which I am thankful for.
Nothing short of Excellence!!! – We are an in-home disability care provider company and one of our Participants had experienced an extreme German cockroach infestation in their home. The infestation was advanced, spread far and wide and our company Director had made the decision to fund the treatment for the Participant, to ensure their health and general well being. I then… Read more · 1
engaged with Upper Coomera Local Guys Pest Control, and consider myself lucky that I came across that specific Upper Coomera franchise when obtaining quotes, as I couldn't ask for more thorough, well priced and such knowledgeable industry experts! From my initial inquiry with booking specialist Amy, to my interaction with Dan who performed the actual treatment, in my view, there was nothing short of excellence! Before the treatment started, I was provided with Dan's full list of compliance (inclusive of valid Blue card, First Aid/CPR, Police check) and relevant accreditation, which gave me a huge peace of mind, knowing who was entering our Participant's home. I myself had to support/facilitate this treatment alongside our Participant, however personally have a phobia of cockroaches, this is where I received huge support from both Amy and Dan, they were extremely patient, understanding and personable in that regard. Both Amy and Dan went above and beyond what my highest expectations were. I have never seen before someone so articulate with performing the spray, ensuring every nook and cranny attended to, not to mention the great pre-treatment information received to prior to, to ensure adequate prep for best treatment success. The communication provided from start to finish was faultless, and I found their price the most affordable Gold Coast/QLD wide. Most fundamentally, the level of knowledge, expert advise and quality of work performed was honestly next to none I have ever experienced. Their genuine care factor really goes a long way!
At this present time, we will be utalising Upper Coomera Local Guys' Dan and Amy for all our Participant's pest controls and termite inspections across the board! Additionally also for our personal homes, as they also offer payment plans (if need be) and can accommodate busy working individuals to cater to their available time. Thank you Amy and Dan for being so positively involved in our community, making such a difference to the health and well being of your clients, this truly aligns with our mission and you have us, as your clients for life! -T.B
Positive reviews
What can I say—Dooley Adams is an absolute legend! We had him out for a pest control investigation on our Morayfield home, and he successfully located termites in our outer garden along with ants. Dooley was fantastic from start to finish. He arrived right on time, had a great attitude, and went above and beyond to treat every single corner… Read more · 1
thoroughly. He explained everything perfectly, making the whole process quick, easy, and stress-free. You can truly tell he is passionate about his work and takes pride in delivering the best job possible. Incredible service, brilliant communication, we learnt so much, and a wonderful asset to Pest Control QLD. We are so thankful for his help, could not be happier, and highly recommend him to everyone!
Clive was the man that resolved my rodent issues with 10/5 stars. My greatest fears are rodents and with shock i found them eating my bread. I thought I was going to have a heart attack. I contacted The Local Guys and they referred me to Clive. He did a thorough inspection and placed baits where activities were found. We found possibilities of… Read more · 1
entrance and exit points, but unfortunately there were still activities. I was able to message Clive at whatever times, including 4am and without fail, Clive would get back to me as soon as he can and come by. He came out multiple times to make sure this rodent issue is resolved and all possible entrance and exit points are blocked and baited. I'm now seeing less or no more activities. Clive definitely went beyond my expectations. Highly recommended.
Excellent service from start to finish. Arrived on time, was professional, friendly, and took the time to explain everything clearly. The treatment was thorough and we've already noticed a big improvement. Pricing was fair and the whole process was hassle-free. I would highly recommend Dave to anyone looking for reliable and effective service. Show reply
Negative reviews
Got an indian guy for Pest control Papakura, after doing his job, we didnt see any results we reached out him, everytime he use to make new excuse and didny showed up as they gave us gave 6month guarantee. Even try to reach service center no response! Worst service!!
Debatable outcomes – John and Raj are pleasant and knowledgible young men who were in tune with my attitude towards poisons, ie preventing poisons from making their way into the food chain via poisoned animal carcasses Your product seems to address this issue partly but I don't think completely Thank you John and Raj
For extra services give a firm quote – Asked to put rat baits in the roof was quoted $100 charged $181.82. Asked to look at possible white ant nest charged $231.82 without consultation. Total bill was $1000 for four hours.work instead of quoted just over $500 Would not use service again!
Hi James, Thank you so much for your bringing… Read more
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Recent reviews
Daniel responded promptly and came at the time arranged. The possum removal was done quickly and efficiently. He was pleasant and helpful and the cost was as quoted, I am satisfied and would have no hesitation in recommending him for this type of work. Show reply
The Local Guys were very responsive and Dave OUR local guy was very efficient, friendly, accommodating and professional. Not sure if I was just lucky, but was able to be accommodated on the same day I enquired. Really impressed. Show reply
Usually don’t make reviews but these guys (Jason specifically) are certainly worthy of one. I sent an inquiry late on a Friday night after a very stressful couple of days at home alone with the kids and all of a sudden a mouse problem! Jason was so helpful, quick to respond with a lot of knowledge and made availability quickly to come and help… Read more · 1
us.
He was on time, super friendly, very honest and got stuck straight into helping us.
Would recommend and use these guys in a heart beat.
To say we had a BIG house ant problem was an understatement, and none of the usual deterrents that normally worked were keeping this lot out. Based on our local Facebook community page's recommendations, we called the Local Guys. We spoke to Daniel who came out and treated our property, both inside and out. Really lovely guy, who took the time to… Read more · 1
explain exactly how the treatments worked and his method of application to keep our pets safe. Within a couple of days the ants were completely gone. I wouldn't hesitate to recommend The Local Guys when it comes to keeping on top of unwanted house guests.
Outstanding service, quick and clear communication and great results! Very competitively priced and really appreciated the follow up spray for the German cockroaches. Highly recommend Show reply
What a great service given I would recommend this business to everyone nothing is too much trouble for them punctual professional and cost effective don’t get this service from bigger businesses thank you Nathan! Show reply
Chetan was exceptional, setting high standards of service excellence. Explained everything in detail while ensuring that I understood the technical part. Polite, patient and a very friendly approach, yet maintaining all professional standards. Show reply
Jason did a fantastic job! Very reliable, affordable pricing and extremely professional- Will definately use again. Possum problem was fixed and we are very grateful! Show reply
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Thank you for your feedback Valerie, the feedback… Read more (+2 replies)