890 reviews
AI reviews summary
Pros
Verdict
The service is highly regarded for its expert communication, reliable punctuality, and effective pest eradication. While there was an isolated mention of billing reminders and a single report of poor follow-up, the overwhelming majority of experiences are positive and professional.
Highly recommend The Local Guys Pest Control! Organising the pest inspection was very easy. Jay was so friendly and helpful. Within a day we noticed a big difference with our ant problem.
Reviews with attachments
Andrew is such a legend, very nice good with lots of knowledge. Great communication and he gets jobs done. Fully recommend Thank you
I could not be more pleased with the service I got from The Local Guys, particularly Aspreet Bajwa’s branch in Lincoln/Rolleston. I bought a used car and had some spiders coming out of the vents, I’m not too car savvy or knowledgeable about getting rid of bugs, so I decided to enlist the help of the local guys. Aspreet returned my call… Read more · 1
immediately, was able to squeeze me into his schedule the next day, and was so friendly and personable. He explained the whole service thoroughly, allowed me to ask all my questions, and was so efficient in his service. Turns out I had a MASSIVE infestation of spiders, he brought me out to show me the problem spots and I was shocked. I would have had 0 idea and I was so so thankful I called him. He even showed me some pictures of how big the spiders were, which was great because my family abroad was very curious and wanting photos. I cannot recommend this service enough!! Thank you SO much to Aspreet & the local guys!
F@#!ng EXCELLENT.... He was here within 15 minutes talked through what he said he was going to do and did the job , removed the hidden stinky rat!. Very friendly and had a good laugh with him also incredibly respectful of my son who has Autism. If there were more stars you would have got them. Will highly recommend to all friends and family, cheers Jason one happy customer here! Show reply
Andrew from Local Guys was fantastic. Total pest nerd (which is exactly who you want!) Super knowledgeable and explained everything properly. After some nasty spider bites, he fumigated my home thoroughly, even doing the car, bins and outdoor areas. The next day I found massive spiders and moths on the ground, so I know it worked! Such a relief. Highly recommend. Show reply
Very impressed with the service from Dooley Adams. Extremely detailed and thorough — he treated every single corner, which previous pest control guys never bothered to do. You can tell he takes pride in his work. Highly recommended. Show reply
Latest follow-ups
The initial response was exactly as promised; call back within 2 hrs. Mark Lyndon communicated clearly and an appointment date was set for soon after first contact and he was on time. Very nice person and paid attention to detail. He reconnected as… Read more · 1
he said and came back to some more "lethal" spraying LOL. The service etc was great, BUT if you give someone a 14 day account DO NOT send reminders to pay after 3 days! invoice on the 13th reminder in Sunday the 16th.....I own a business myself and we never do that.....give the benefit of doubt that your customers are all grown up and don't need reminders 3 days after a bill, that is not due for another 11 days. If you are dead set on reminders; do it closer to the invoice due date. Suggest you review the backend of your billing system and make some adjustment or issue "payment due on invoice" accounts. I did tell Mark how I felt and asked to pass my comments onto whom ever is responsible for billing. Kind regards Cathy Hurford
Follow-up · all the same no change; excellent results
Daniel responded promptly and came at the time arranged. The possum removal was done quickly and efficiently. He was pleasant and helpful and the cost was as quoted, I am satisfied and would have no hesitation in recommending him for this type of work. Show 2 replies
Follow-up · Roof tiles moved to cut access and minor repair to facia at roof corner. Single story - no problem. No follow up needed.
Usually don’t make reviews but these guys (Jason specifically) are certainly worthy of one. I sent an inquiry late on a Friday night after a very stressful couple of days at home alone with the kids and all of a sudden a mouse problem! Jason was so… Read more · 2
helpful, quick to respond with a lot of knowledge and made availability quickly to come and help us.
He was on time, super friendly, very honest and got stuck straight into helping us.
Would recommend and use these guys in a heart beat.
Follow-up · Took very little time at all. Price was more than reasonable and process was explained well. We haven’t seen a single mouse since.
In-depth reviews
We were on the brink of losing our sanity after dealing with ongoing rodent and bug infestations in our home. We had already spent a small fortune on other pest control companies who would show up for half an hour, do the bare minimum, promise to return, and never follow through. We were completely at our wits’ end and had almost lost faith in… Read more · 1
Melbourne’s pest control industry—until we found Jason.
Jason inspected our property thoroughly, explained clearly what needed to be done, and booked us in without any run-around. He arrived on time, spent the proper amount of time completing a *full* treatment, and genuinely went above and beyond—far exceeding our expectations. You can tell he truly cares about his work and takes his profession seriously.
He didn’t just help us with our pest issues; he gave us back our sanity and the ability to sleep peacefully again. His pricing is fair and reasonable—he won’t drain your bank account—and he operates with true honesty, compassion, and understanding.
I couldn’t recommend anyone better for your pest control needs. Jason is the real deal.
We had a pigeon infestation in the roof space of our apartment block with over 100 pigeons nesting in our roof!! I called a number of companies and could not even get a supplier to come and take a look without charging me over $200. Other suppliers also told me that I would need to get multiple different suppliers to come and rectify the problem… Read more · 1
(a roofer, a pest control expert and a supplier to replace the insulation in the roof.
Raj came out, did a thorough inspection of the roof, identified the problem and provided a full solution. He took photos and provided very sound advice. The project was done in stages starting with removing the pigeons as humanely as possible, getting a roofer in to repair the roof, cleaning up the roof space and replacing the insulation and baiting the roof, as it was also discovered that the pigeon eggs had attracted rats, so we also had a rat infestation.
Raj and his team were very solution focussed. I was kept up to date with progress as they went along, and received videos of the repairs as they were completed.
I highly recommend the Local Guys who provided me with a complete solution to a very challenging problem. The team followed all required safety protocols and delivered a fantastic outcome. Raj continues to come back to the property to check the bait traps and top them up to ensure that we rectify the rat issue.
As a younger woman living on her own for the first time I had no idea what to do about the scratching I was hearing in the roof and to be honest money is tight but I was not getting up there myself to have a look. I got a call almost straight away… Read more · 2
from Edward and not only did he come at the time he said he would, he explained everything in detail and I felt confident I had made the right decision contacting the company I did. I had called a few other businesses but the prices I was quoted as a base cost and the explanations I was given and in the delivery as to why it was so.. let’s just say it was the reason I decided to look around a little more. The good news is that there is no more scratching sounds and my bank balance looks a lot healthier than it would have been if I didn’t go ahead with what Edward quoted and delivered on. I will be telling anyone who needs a pest control service that The Local Guys and the pest controller Edward, is the only person I will use in future. Really great service from the initial phone call to the follow up call given once the job had been completed. Thank you for making this easy.
Follow-up · The follow up was exactly what it should be, I guess the warranty with the workmanship speaks for itself although I am pleased to say that I have had no issues with scratching from pesky mice since the original visit which I am thankful for.
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Positive reviews
Sam gave great pre advice, showed up on time and investigated what was making the noise in my roof. Although he could not access the exact space, he scared the bird away. Sam took photos and provided advice on what was needed to stop the birds getting into the roof. He was honest and professional. Show reply
We've Clive as our Pest Control Technician. He listened carefully to our concern, explained thoroughly about the rodents' behaviour and talked us through his treatment plans and further explained why he thinks this is the best option for our situation. I'd definitely recommend Clive to anyone looking for pest control. Here's his best contact: clive.talbot@thelocalguys.com.au Show reply
Dooley was an absolute pleasure to have come into my house and do pest control. He was very felxabile with timing and when he could come, explained everything clear and precise. Very genuine guy. On arrival back home after the pest control had dried I already found the first victim (cockroach) in the shower super happy with how it’s working. Show reply
Negative reviews
Got an indian guy for Pest control Papakura, after doing his job, we didnt see any results we reached out him, everytime he use to make new excuse and didny showed up as they gave us gave 6month guarantee. Even try to reach service center no response! Worst service!!
Poor follow up and still have issues following 2 weeks following service
Debatable outcomes – John and Raj are pleasant and knowledgible young men who were in tune with my attitude towards poisons, ie preventing poisons from making their way into the food chain via poisoned animal carcasses Your product seems to address this issue partly but I don't think completely Thank you John and Raj
Thank you for your feedback Valerie, the feedback… Read more (+2 replies)
Recent reviews
We had a possum stuck in our wall over a long weekend, and Andrew was fantastic. He made himself available at short notice and was incredibly helpful. His knowledge and experience made all the difference in helping us resolve the problem quickly. We really appreciated his responsiveness, professionalism and willingness to help, especially over a long weekend. Highly recommend Andrew and The local guys pest control!
Happy with the service. Thanks to abdulazeez specially. He is professional, punctual and thorough. He provided a report free of cost for precaution needs to be taken. Show reply
I’m very happy with the service provided. Jason was professional, friendly, punctual, and thorough throughout the process. He explained everything clearly and did a great job. The whole experience was smooth and hassle-free. I highly recommend their pest control service to anyone looking for reliable and professional work. Great service and excellent value for money! Show reply
Find out how The Local Guys Pest Control compares to other Pest Control Services
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Excellent provision of information on baiting rats in a community garden. Detailed examination of site and explanation of the options available to us, including protection of wildlife.
Excellent service provided by Garry. Arrived on time and very professional in performance of the general pest control treatment of my property. Will definitely by using Garry for future work when required. Show reply
Sam ( Sanjog Tripathi ) was very good & through and a cut above Murray Pest control which i have used previously Clearly more knowledgeable and had practical options which were cost effective I have now engaged him to do a termite review of another property Show reply
Really happy with The Local Guys Pest Control. We had a problem with mice and they were great from start to finish. They were really responsive and managed to come out the next day, which was a huge relief. They explained everything clearly, what they had found, what they were going to do and how we could help prevent the mice from coming back.… Read more · 1
They were also really good with our dogs, which was important to us.
Friendly, professional and easy to deal with. I’d definitely recommend them if you’re looking for a local pest control company in Brisbane.
I called regarding ants, and was quoted the price, and also given lots of interesting information regarding the service and what it involved. I live in rental accommodation and passed the information on to to the property managers, as my unit is joined to another. I am of the opinion that as I am new here they should be responsible. Show reply
I just want to say Jay was an excellent help yesterday. He made room in his schedule last minute to fit us in. He was helpful and knowledgeable and was able to answer all our questions. His reporting was thorough and efficient. Show reply
Ledin and his wife were friendly, professional and efficient. Within 2 hours of requesting for a free quote I received a response. They then arrived at the agreed time, honoured the quote and patiently answered my questions. 5/5 stars for their service! Show reply
Had a bit of issue with insects etc at the house. Then one fine day they all came out like Armageddon I really thought geez I need help lol. I call the local that’s when jason answered he was very friendly prompt and knew his goods. Finally I had the answer god was coming over and by the time he finished the hours and days after they were all… Read more · 1
finally gone and dusted. Thanks jas you really sorted and took the stress off me no more brooms mortein thongs hahah I can finally have a drink in the backyard in peace I will use you for life great work mate.
Sorry to hear this Neha, we will make sure this doesn't happen again.